I can't pre-download

[placid grove]

I have already pre purchased hn2 but can't pre-download it. What should I do? Pls help me.

[gusty lark]

I have the same problem

[gusty lark]

I uninstalled the beta and now I can download the early-access of the game

[placid grove]

oh okay

tysm

[gusty lark]

you're welcom

[next escarp]

Hi, restarting your Steam Client will fix this. We hope you enjoy playing Hello Neighbor 2!

[placid grove]

thank you!

[neat crown]

I cannot download on ps5

I cannot remove the beta, not possible on console catalog

Please help

[next escarp]

Hi! We are aware of such incidents on the PlayStation and it's our team's top priority to address them. Thank you for your patience!

[placid grove]

I still can't 😢

[placid grove]

I still can't pre-download. help me pls

[next escarp]

Could you please try restarting your computer and let us know if that helped?

[placid grove]

okay I'd try restarting rn

Are the pre downloads only available for deluxe buyers?

I have restarted as you said but, nope

[placid grove]

I'm so confused

[next escarp]

That is correct, Early Access is only available for Deluxe Edition owners. Is this the version you've purchased?

[placid grove]

I don't mean the early access tho

I mean the pre downloads that have began a few days ago

Am I wrong???

what I know is:
you download the game but you can't open It until the launch day

[placid grove]

I have purchased standard

[next escarp]

I see what you mean now. Currently, the game is not available for pre-downloading. Please keep an eye on the store for when it is! Have a great day

[placid grove]

thank you!

[slate gale]

hello i dont know where i can write this so i will write it in here. Pls can somebody help me i own normal edition of hello neighbor 2 but i want to buy deluxe version but it wont let me. please somebody help me.