Pre order problem | Hello Neighbor Games | Page 1

main night Dec 1, 2022, 6:26 PM

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I preordered the deluxe on my xbox and NOW it says i dont own it. i cant play the beta or anything

uncut grove Dec 1, 2022, 9:41 PM

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Hey. I had the same problem. Idk. It isn't the best fix and you don't have to do this but for me it worked. I knew 100% that I bought the game and somehow on my bank it said I never purchased it. So I re-purchased it. I dont know if it works for you but it helped me

main night Dec 2, 2022, 7:29 AM

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Im broke

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I think microsoft stealin money or something

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I didnt get it back or anything

lapis iris Dec 2, 2022, 11:03 AM

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main night I preordered the deluxe on my xbox and NOW it says i dont own it. i cant play th...

Hey, I sent you a DM in order to further investigate your case as additional information is needed. Thank you!

main night Dec 2, 2022, 12:15 PM

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Ok

neon pond Dec 3, 2022, 3:20 AM

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Dude same, i even have the dlcs installed but i cant play the actual game.

#Pre order problem