can t download it

[carmine arrow]

I have reserved the deluxe edition but i can t download it from the ps store

[gilded spruce]

Me too it’s really annoying

[carmine arrow]

Yeah

I can only download the beta

😡

[little steeple]

Hi! We are aware of such incidents and it's our team's top priority to address them. Thank you for your patience!

[gilded spruce]

Ok, are you working on fixing it?

[carmine arrow]

Okey, thanks. When could i download it

[cursive hemlock]

I have the same issue, I’m on PlayStation. All it says is play beta, no information on pre installations at all. Game also said it would be playable on 11/30/22 yet it’s the next day so I’m just a little confused.

I have the delux so I should be able to play rn. Also want to mention there isn’t a count down timer for the game.

[carmine arrow]

It s already out

But some People like us can t download it

[cursive hemlock]

Hm interesting

Well hopefully it gets resolved

Soon

[gilded spruce]

I hope so

It’s a school day and I go to bed at 10 PM maximum

I atleast wanted to play for an hour

[cursive hemlock]

Well I hope it works for you soon dude

[gilded spruce]

Thanks

[devout bone]

it's happening to me too

hope they fix it soon

:/

[dim apex]

I think the problem is only on ps4

[gilded spruce]

Nope

I’m on PS5 and can’t download it

[dim apex]

Only hoping we can play tomorow

[devout bone]

Yeah

But is so anoying

Im hyped

[cursive hemlock]

Nah I’m gonna be upset if it’s not available today

I hate to sound crabby and all, but I’ve been waiting for this for 2 years lol

[tepid bane]

Same as me lol

If you got it on ps4, maybe go on that and download it there and do a data transfer to your ps5?

If that doesn’t work I guess we can’t play it

[lavish perch]

since you guys are all having this issue, eventually this will be fixed and u WILL be able to play it

[fleet quail]

Idk if it even works on ps4 either

[cursive hemlock]

I only got a ps5 on me, but yeah it’s strange.

[tepid bane]

I really want it today because I got up at 5am.. possibly for nothing 💀

[south beacon]

Not working on ps5

Please fix this

[tepid bane]

This is way more common than I thought

I thought I only had this issue lmao

[cursive hemlock]

My issue is that there never was that “pre order timer” that appears after ordering the game.

If y’all ever ordered a game on PlayStation, normaly after the purchase it appears in the library with a timer indicating when it’s playable

[tepid bane]

Yeah, never appeared for me either

[lavish perch]

that wasnt there for me either, until one random 4 AM it installed and had a countdown

[cursive hemlock]

Interesting

Did you guys happen to purchase both versions of the game

[lavish perch]

nah just deluxe

[south beacon]

Because they removed it from the catalog 2 months ago, now it doesnt detect it, they added new version which we didnt buy according to ps

[cursive hemlock]

Hm

Very interesting

[south beacon]

It was removed for short period but wasnt there as i searched it

I guess that is the issue we have

[tepid bane]

I might try this later cuz it is 6am now

[cursive hemlock]

Damn

I just find it strange there isn’t any communication coming from the devs about the release of the early access. It’s been so quiet

[tepid bane]

Yeah

[cursive hemlock]

Really hoping everything is alright on their end

[tepid bane]

Are the devs working on a fix for this or no

[south beacon]

I guess we get it on 6th 🙂

[tepid bane]

Wait what

[cursive hemlock]

Yes a dev said to me earlier the team is investigating

[tepid bane]

Oh ok

[lavish perch]

The devs have noticed it, and probably doing something about it rn

[cursive hemlock]

We will be able to play it some point today

Just a matter of when

[tepid bane]

Ooh

Well I’m glad it is still today

[south beacon]

yeah, my time is 21:00 already, so doesnt seems like it for today

[cursive hemlock]

I mean if it isn’t today the whole “5-day early access” was false

[tepid bane]

I actually am hopefully getting another game today so I can play that while I wait I guess lol

[cursive hemlock]

I’m gonna Buy nfs lol

[tepid bane]

All though I was gonna play hn2 first 😞

[cursive hemlock]

Samee

[south beacon]

Dont preorder hah 🙂 wait for release

[cursive hemlock]

Yup

Learned that with bf2042 haha

[little steeple]

Hi, just reminding everyone that addressing this is our top priority!

We appreciate your patience and offer our apologies for the inconvenience.

[lavish perch]

told ya

[cursive hemlock]

Thanks so much! You guys rock!

[tepid bane]

Thank you devs 👍

[cursive hemlock]

I appreciate the help

[tepid bane]

From what I’ve seen the game looks amazing so devs congrats 👍👍

[cursive hemlock]

Well hey could be worse

[tepid bane]

At least we get today

[cursive hemlock]

Could have been delayed haha

[tepid bane]

So I don’t have to wait another couple days

[tepid bane]

😳

[cursive hemlock]

Mhm

Welp now that I know a fix is on the way, I’ll be chillin’

[tepid bane]

I guess I’ll just sit on the couch at 6am waiting and waiting

Sounds fun

[cursive hemlock]

Shame your up at 6am

[tepid bane]

Ikr

[cursive hemlock]

Especially a week day lol

[tepid bane]

It “released” at 4am and came out to my tv at like 5:28 or something

[cursive hemlock]

It’s 10 am for me so I just woke up

Game was supposed to come out yesterday for me

[lavish perch]

The game is pretty bugged on playstation too, ive had a few questionable scenarios

[tepid bane]

Adds to charm lol

[cursive hemlock]

You playing it?

[tepid bane]

I just want to play it

[lavish perch]

i played it as soon as it hit 12 am

[cursive hemlock]

Wow

Ps5?

Right?

[lavish perch]

yes

[tepid bane]

Lucky

[cursive hemlock]

Performance alright

[lavish perch]

tbh yes that is lucky

[tepid bane]

Here I am waiting on the store page until Learn More changes into Download lmao

[cursive hemlock]

Bruh it’s my birthday today lol so hoping I can play it all day lol

[lavish perch]

sometimes sloppy and alot of buffering, but the back to school dlc is like 1000 fps

[tepid bane]

Oooh sounds fun

[cursive hemlock]

Wow

Alright guys igtg for now, hopefully when I return it’ll be ready lol

Which is like 30 mins

[tepid bane]

I wish you luck

I wonder when my game will be able to download

[lavish perch]

wish yall luck too

[tepid bane]

Thank you 👍

You get to play it so you already have luck lol

I love this new edition Hello Neighbor 2 - Waiting Infront Of Your TV While Desperately Looking At The Store Page Edition

[lavish perch]

tbh seeing as this issue is this common, yes im very lucky

[weak trail]

happy birthday dude! hope you get to play soon

[tepid bane]

Happy birthday 👍 🥳

[lavish perch]

oh yh happy birthday dude

[tepid bane]

Indeed

[lavish perch]

when you get the full game installed, you do keep the beta

[tepid bane]

I knew that but it is cool so you can go back in time and see the old game

In half a year that game has really evolved

I’ve only seen a bit of the game but omg it looks amazing

[lavish perch]

i can say it wasnt what i expected

[tepid bane]

Yeah I honestly thought it would be the same map same buildings and stuff

But they really gave it an overhaul

And I’m so glad they did

[lavish perch]

i wasnt very fond of the multiple neighbours concept

[tepid bane]

Yeah but in the full game it was executed really well

In the beta everything was really close together and I didn’t like it

[lavish perch]

yeah, i guess its done the best way

[tepid bane]

But the full game is perfect 👍

Excited to go trophy hunting

Already perfected hello Neighbor hide and seek 🥳

Almost done with hello Neighbor (first game)

[lavish perch]

the platinum is very easy to get

almost too easy

[tepid bane]

Yeah

[lavish perch]

talking abt hn2

[tepid bane]

Oh

They are?

[lavish perch]

yes

[tepid bane]

Huh

I know that you get some for completing nights

And climbing the neighbors chimney

[lavish perch]

15 trophys and most of them include progressing the story and beating the game

[tepid bane]

👁️👄👁️

[tepid bane]

Interesting

Well that’s cool

No more annoying stuff like Fear School

[lavish perch]

i remember i did fear school lockerless

[tepid bane]

Omg

I can’t even do it with lockers lmao

It’s those hall monitors

They don’t stop moving

And they are so fast

I have to do it though for a trophy

[lavish perch]

yeah u kinda just gotta get lucky with the manniquens' ai

[tepid bane]

I remember I had beaten it once

But when I got my ps5, I also created a new PlayStation account

So I lost that progress

I got really lucky

[lavish perch]

why a new acc?

[tepid bane]

Random reasons but for the username change

I don’t know how to change the username on ps4

[lavish perch]

huh

[tepid bane]

So easier way was to create a new account lmao

[south beacon]

Ps2 on second account i can buy-download but the preordered account cannot

Ps5 i mean

[tepid bane]

I’m on the account that bought it and it just says learn more

I’m not gonna buy it again just so I can play it

[south beacon]

It seems what I suspected , we preordered it 6 months ago, then this version was removed from the catalog and now it doesn’t recognise the one they added later

[tepid bane]

How can it be fixed by tinybuild?

[south beacon]

Its like we bought game which is deleted

[tepid bane]

It seems like it is a PlayStation thing

[tepid bane]

😳

I paid $85 for a deleted game?

[south beacon]

Fix will come eventually, could be sony issue too

[tepid bane]

Hmm

I really wanna play the game

At least I know it’s today

[south beacon]

Lets hope it is today..

[gilded spruce]

Well that’s not good

I hope I don’t have to buy the game again

That’s just unfair

[tepid bane]

I’m not paying $85 again

That’s sooo much money

[cursive hemlock]

If so they better refund us lol

Btw I’m back

[south beacon]

We wont, but could take time until they figure it out

[tepid bane]

Oh hi

[gilded spruce]

Maybe they will give people who bought the old editions free codes

[cursive hemlock]

Assuming no luck

[tepid bane]

Yeah maybe that would be nice

[gilded spruce]

They better

[tepid bane]

Then no fix is necessary

[south beacon]

I am sure the game was removed, i could only find the beta in my library but not in the ps catalog with games

That was 2 months ago

[tepid bane]

That would explain why in my ps4 I couldn’t see it in my library either

Before I switched to a ps5

[devout bone]

I literally bought this game when the pre-order deluxe version became available

[south beacon]

It was pinned as preorder in the ps5 catalog 1st row for long time then it disappeared

[devout bone]

:/

[tepid bane]

I got it on the day it launched

[south beacon]

Me too, same day

[devout bone]

Me too

[tepid bane]

Still nothing 😞

[devout bone]

is there a chance we won't be able to play the game?

[tepid bane]

You get it yet?

[cursive hemlock]

Nope

[tepid bane]

I think the thing the devs should do is give us free codes

We will be able to play it.

When? Idk

But it will be today

[cursive hemlock]

Idk.. so strange to me

This whole thing

[tepid bane]

Mhm

I just wanted a chill 6am game session

[carmine arrow]

My Day has 3 houres left

[cursive hemlock]

Why wouldn’t there be any announcements for the release or anything

[carmine arrow]

I can t play it today

[cursive hemlock]

Damn..

[tepid bane]

Yeah idk weird

[cursive hemlock]

Unless it came out like rn

[devout bone]

What does ldk mean? I'm sorry I'm Brazilian

•~•

[cursive hemlock]

Idk= I don’t know

[gilded spruce]

I don’t know

That’s what it stands for

[dim apex]

My ps4 is broken and need 5 days to fixing, nice time for me realy😢

[cursive hemlock]

Oh no

[tepid bane]

Oof rip

Ooh check pinned messages in #hello-neighbor

Still not out 😞

[devout bone]

What?

[tepid bane]

It isn’t out yet

Still not out

[devout bone]

Oh

:/

[cursive hemlock]

Well hey seems like top priority is up for this bug

[devout bone]

Yeah

[cursive hemlock]

So we should get it in no time

[tepid bane]

Yay 👍

I’m watching YouTube now, let me know if it’s out

[cursive hemlock]

Bro ima play HN1 while I wait lol

[tepid bane]

I’ll prob see it though lmao

[tepid bane]

Sounds fun 👍👍

I would but the only thing left is Fear School

So hard to complete

[cursive hemlock]

Yeh well if I hear anything I’ll update y’all

[tepid bane]

Thanks! 👍

[cursive hemlock]

Omg I spent almost 1 hour on fear school the other night

[dim apex]

man i have 1 hour and 20 minuits left, i hope it's comming in this time

[devout bone]

Thx

[tepid bane]

Did you beat it?

[cursive hemlock]

Yeah

[tepid bane]

👍👍👍🥳🥳🥳

[cursive hemlock]

I was helping my bro get the platinum trophy

[tepid bane]

Bruh that is dedication

Good job

[cursive hemlock]

I got it a long time ago, but he wanted to attempt it so I helped him do it

Was a fun replay through the game

[tepid bane]

Cool!

[devout bone]

I confess that I was very discouraged by this bug, I woke up early, very hyped for the game

hope they fix this soon

[cursive hemlock]

Same

[devout bone]

Look the #announcements

Guys

[tepid bane]

I just did that so hopefully I get the role!

Even if I can’t play it

It still says “You can’t buy this because you own hello Neighbor 2 deluxe edition pre-order”

[gilded spruce]

Bruh

Okay

Lets just keep waiting

[devout bone]

Yeah

[dim apex]

Ok is something another on this day working🤔

[tepid bane]

Wait what hello engineer is coming to steam? Does that mean PlayStation in future?

[dim apex]

maybe

[devout bone]

WOWW

[tepid bane]

What?

[devout bone]

☝️

[tepid bane]

Hope it comes to PS5

[devout bone]

Yeah

But i don't have ps5💀

[tepid bane]

Ooop

💀

[devout bone]

💀

[cursive hemlock]

I’m sure it’ll be on both

If it does come

[devout bone]

truth

[dim apex]

When HN2 is downloading can somebody send a screenshot

[tepid bane]

Yeah cuz I’m watching stuff on my tv so I can’t check

[gilded spruce]

Gotta shut down my PS5 now, oh well

[dim apex]

Ok

[gilded spruce]

Here’s to hoping it gets fixed soon!

See you guys later!

[cursive hemlock]

Alrighty

[tepid bane]

Bye 👋

[cursive hemlock]

Nothing yet

[tepid bane]

Oh ok

[weak trail]

i have it!!!!

[tepid bane]

What?

[cursive hemlock]

You do?!

[tepid bane]

Oo

Gonna go check

[weak trail]

finally it’s not just the betas on the list

[dim apex]

I have it too!!

[tepid bane]

OMG

I got it

AAAAAA

[weak trail]

AYY

[tepid bane]

Wwwwoooo

YAAAA

🥳🥳🥳

It’s downloading

OOOO

[weak trail]

imma get downloading mine once i’m home in like 30 mins

[cursive hemlock]

I still don’t see it yet

[weak trail]

nooo

[cursive hemlock]

Maybe if I use the app?

[weak trail]

i hope it comes soon

maybe

good luck playing it y’all

[tepid bane]

It isn’t on the PlayStation store

Only in the app

[weak trail]

i’m so hyped

how big is it?

[tepid bane]

Me too

Uhh

I’ll check

4 GB

Smaller than I thought

[weak trail]

oh that’s really tiny

ok

nice

my bad wifi might be able to cope

[tepid bane]

🥳

[weak trail]

i’ve stayed clear of spoilers for the first time ever so hopefully it’s good

[cursive hemlock]

Yeah I still don’t have mine

[cursive hemlock]

Same lmao

[tepid bane]

Oh rip

Should be soon

[tepid bane]

Bye guys, I’m gonna go play

[tepid bane]

I wish you the best of luck

[cursive hemlock]

Thanks!

Have fun y’all!

[weak trail]

i’m still waiting bc i get home in half an hour

[stoic hinge]

How do I fix this

Idk what to do

Plz

[gilded spruce]

Restart app/console?

[weak trail]

it should just appear in your library soon in the same place as the betas

[dim apex]

When the download finished i must too offline wow😢

[cursive hemlock]

That’s normal for most. Ya just gotta wait till it pops up into your library there is a release bug right now preventing some users from playing

[stoic hinge]

Ok thanks

[cursive hemlock]

But their fixing it rn, so soon enough you should be able to play it

[south beacon]

Got it

Just in the app

Console doesnt appear but i can download from the app

Its in the beta catalog if u bought it months ago not in the one which others see

[stoic hinge]

Should I restart ps5 and it’ll show up or will it be there automatically?

[carmine arrow]

Finally

[stoic hinge]

What did u do to get it??

[cursive hemlock]

Some people are finding it easier to use the app

If restarting your console doesn’t work, I’d try the app

[stoic hinge]

Ok

[tepid bane]

It doesn’t look like I can access the DLC. Can anyone help?

[stoic hinge]

So I launched the app, went to store, and says the same things

[cursive hemlock]

Go to your library

Should look something like this

If the game still says in store, then your in the same boat as me

[stoic hinge]

Yes

[cursive hemlock]

I don’t have the game yet, so it’s only a matter of time

[stoic hinge]

Apparently I “have another addition” but I only have deluxe

Idk if it is talking about beta or something

[cursive hemlock]

Idk might be

Could be talking about the base game too or dlc

[stoic hinge]

Should I maybe delete beta?

[cursive hemlock]

I just tried that, did nothing

[stoic hinge]

K

[cursive hemlock]

I got it

[stoic hinge]

What????

[cursive hemlock]

“4 items”

[stoic hinge]

Did u just reset ps5

[devout bone]

I dont know what i do

[cursive hemlock]

I turned off my console completely

Turned it back on

Then it was there

[stoic hinge]

I’ll try I guess

I’ve been shutting g it down

[south beacon]

I hope that version includes the 3 dlc

[little steeple]

Hi everyone, please follow our instructions here:

#1047958473457016853 message

Thank you for your patience and understanding, you are awesome!

[carmine arrow]

Nothing, i Just waited

I dit it with the app

[cursive hemlock]

I did it with the console, just turn it off completely and turn it on

[cursive hemlock]

No, thank you! Glad your team could resolve it!

[stoic hinge]

I got it!!!!!

[carmine arrow]

I went to the library, and there selected version and choose the correct obe

[stoic hinge]

Finally

[cursive hemlock]

Great!

[south beacon]

How did u get the dlc ?

I cant find it

[cursive hemlock]

Game content management

[stoic hinge]

I pressed “select all add ons”

[cursive hemlock]

Yup

[south beacon]

What game content management, where is that?

I am downloading but addons is empty

[cursive hemlock]

Hm interesting

When I clicked download it just let me select the dlc

[devout bone]

I cant

[cursive hemlock]

Alright awesome! Thanks everyone for the help! Thanks tiny build team for resolving the issue!

[devout bone]

:/

[tepid bane]

Guys I downloaded all DLC but how do I play them? The Hello Copter isn’t in the game and where can I play the back to school and late fees DLC?

[south beacon]

from the game start have addons menu

[tepid bane]

It just says Get It Now

[south beacon]

New game, then dlc

[tepid bane]

Should I restart the game

I did a new game

Still nothing

[south beacon]

Maybe u need to redownload the game or restart console

[tepid bane]

Maybe idk

I just restarted hn2

Still says Get It Now

[cursive hemlock]

What the dlc?

[tepid bane]

All of them

[cursive hemlock]

They mentioned the dlc won’t be available till launch

[tepid bane]

But people have been playing them

[cursive hemlock]

Only the base game is available for now

Oh

Hmm

Oh yeah your right

I just went to the menu and I can play the dlc’s

[tepid bane]

Oh

Huh

Should I re install hn2

[cursive hemlock]

Hmph

Maybe

[tepid bane]

ugh

Ok I deleted it

Now it is re installing

[lavish perch]

the game crashes after picking up some keys after completing houses

or the game also crashes after one of the cutscenes

[tepid bane]

Omg the dlc still doesn’t work

Someone help

I’ve reinstalled it

Restarted it

Made a new game

[cursive hemlock]

Yeah I don’t know

[tepid bane]

Nevermind got them now 👍

[south beacon]

Guys i cannot play the helly cooper dlc ? Just the other 2 have play button ? How about u

[humble oracle]

the hello-copter is an item that spawns on your desk