#Risk Premium Sale

1 messages · Page 1 of 1 (latest)

faint patio
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I just missed the sale and was wondering when premium is likely to come back on sale. Will there be one final sale before the price hike in November?

empty oxide
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Don't waste your money on this crap. They ban accounts who buy everything so they have to make a new account and buy everything again. I think a lawyer needs to get involved in these shady business tactics.

lyric ruin
empty oxide
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I don't want to go through this again, at least not here (as I have something currenty in the works involving legitimate people), but since you asked and are part of the SMG team, I can explain it once again.

My brother and I each have a Steam account. I created mine to play RISK and 1 or 2 other games. My brother is no longer interested in your RISK game, but I still am. So I decided to purchase most of the additional content offered, such as maps, emotes, etc. My account had nearly everything unlocked from buying it. My brother's account had only a handful of items unlocked. I would play about 1/4 to 1/3 of my time on his account, the rest on mine. I play fairly and am not a cheater, and I'm happy to support the things I like, and the things I think make the world a better place or bring enjoyment to others that don't cause harm.

Then, out of nowhere I receieved a suspension on my account. This shocked me, as I play fairly and don't cheat. The message I was given in-game for my suspension was so vague that I had no idea what I actually did to deserve being suspended. I searched the web to find answers for this unjust ban, which eventually lead me to this discord. Anyway, along the way I read your game's rules (including, of course, your updated version) and found rule #5 must have been used as an excuse to suspend my account.

Rule #5: Creating a negative experience for other players, by actions such as spamming excessively, refusing to end games, intentionally disrupting gameplay, delaying gameplay (stalling), or abusing our reconnection system intentionally, is cheating.

I concluded this must be the reason for my suspension not because I'm actually guilty of it, but because it's so arbitrary a rule that it leaves the door open to ban any person, at anytime, for any reason. It truly is a poorly written and thought-out rule, that actually hurts this games growth.

For example: why would anyone buy emotes if they can be banned for using them?

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And what is considered spamming? Using an emote 5 times within a minute? Or how about 10 times? I mean, seriously, explain yourself better if you're going to make something a rule, especially when people are spending real money to play.

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Anyway, the point is I did nothing wrong but was still punished and not given a valid reasons which clearly articulates what I did. And I couldn't find a valid reason anywhere. Meaning, SMG bans their customers without prividing them with a legitimate reason so as to allow them to correct their behaviour in order to prevent future violations. So, you're essentially promoting repeat offenses, aren't you. But the issue wasn't simply that I my account was suspended but that it lead me to think SMG may be up to some shady, perhaps illegal activity; namely, that they may be scaming people.

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I thought this may be possible because I have invested over 1,000 hours in RISK where I play the EXACT SAME WAY on both my account (which has almost all purchased content unlocked) and my brother's account (with pretty much nothing unlocked), and yet only my account was repeatedly suspended. Never my brothers. I've watched streamers who said they have had pretty much the exact same thing happen to them (causing them to use multiple accounts), and I've read reviews about this version of RISK by SMG that had the same complaint. So, I started to think something may be up: a scam.

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The scam: suspend or ban accounts that have purchased most or all in-game content, and who play regularly (as they're more likely to repurchase content on another account) so they feel the need to make a new account....and then buy things again.

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When I entered this discord, I went to a few channels on the subject of financially supporting this company (like this one here) and warned others about a potential scam that may be happening, as there was clearly a pattern at work.

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I was met by another mod, Luci, who, bless her heart, actually admitted that SMG wrongfully and knowingly suspends the accounts of innocent players due to SMG's flawed automated system which poorly analyzes whether a person should be banned or not. People aren't perfect, so mistakes happen. That's not what I took issue with. Rather, my issue is that I was really beggining to think there was a business who is taking real money from real peoeple, and then banning their accounts so they can extract more money from them. Again, I saw a pattern occuring which lead me to believe this, as well as my own personal experience, and rule #5...a backdoor enabling a scammer to cry reasonable doubt.

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Luci then cited some pretty lame excuses, some which include some pretty wild views that I considered to be quite the stretch, all for the pursposes of what felt like they were trying to shut me up.

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For instance, Luci accused me of "necro posting," a term I've never heard before. I had to look up what it meant before responding. Luci claimed I was reviving separate threads completely unrelated to my complaint, which is provably false, as those so-called dormant posts were active within a month or 2, with others having been commented on the very same day I commented on them, and just prior to my comment...and they're also on topic. So, that's an obvious lie, one which I assumed was being used to silence my complaint. And everyone knows criminals do not want exposure.

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Thankfully, Luci never actually silenced me, and I respect that. It was a good sign. Thank you for that, Luci.

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I was attacked by some trolls here, which only added to my frustrations. Whatever, trolls will be trolls. Luci further accused me of creating a "negative experience"...again, huh! for what, warning fellow customers it's beginning to look like a scam is at work here? Ok, fair enough, I said a scam is at work here...but that was part of my strategy. Meanwhile, not once did Luci actually try to address my concern, other than try to push me out the door (which stops others from seeing what actually happens, again, only adding fuel to the fire and my suspicion that something shady may be at work). They did so via referring me elsewhere: to your support desk, to fill out complaint, while threatening to ban me from speaking here. Honestly, Luci wasn't all that bad but they're certainly not worthy of a gold star when they lie about things....again, more fuel on the fire. And I can also easily let it slide about referring me to your support desk as standard procedure. It's not so much the action of referring me elsewhere but doing so in context to everything I've experienced and discovered up until then.

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I mean, really, I appreciated the honestly and openess by Luci regarding SMG's flawed system. It's actuallly the only thing Luci did to help throw water on the fire and earn some trust and good graces.

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Well, that and taking the time to address my complaint regarding accounts I've previously blocked being able to enter my game lobby without indicating to me I've blocked them. I think the SMG team needs to look into this still. Please pass it on

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Anyway, I am currently a very unsatisfied customer of yours and am not putting this issue to rest. I've already set some things in motion to make sure SMG is above board regarding my concern about them potentially scamming their customers.

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I will never tolerate scams or theft.

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Sure, I feel robbed of my time and enjoyment from playing a game I enjoy by falsely being banned, even if temporary, but that's not my concern. I want to know whether this is due to the incompetence of the development team in implementing a system which punishes innocent players, such as myself and many others, to the point a pattern is seen.... or is it actually illegal activity; a scam to manipulate others into giving them more money? I will find out.

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In other words, I feel like I purchased a product and instead of being able to use said product, I feel like company who sold it to me has sabotaged the product I bought so I have to buy another one.

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And instead of the company apologizing for their mistake (if it actually is an honest mistake...I'll find out, so be warned), I was threatened to be banned from discord.

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An accusation isn't such a big deal, if it's false...but that also depends on the motives behind the accusation, in which case I can see it being something worth looking into.

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I was already on the defensives, as I explained, and Luci's actions were like throwing fuel on the fire. But, I can also see where they were coming from, at least if they're genuine, so I can forgive them. Sure felt like some shady and manipulative PR work to silence me tho.

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Anyway, SMG is now on my radar. I actually do have some solid connections who I will be passing this on to. I've already contacted one who is very close to me. Again, if you're up to some shady business practices here, I'll find out and you'll get what you deserve.

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If you're just incompentent, then I can forgive you, but you better tackle this issue fast because you simply NEVER PUNISH INNOCENT PEOPLE!

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It's even worse if you repeatedly punish potentially thousands of innocent people as a tool of manipulation to extract their money, which is why I am SO FURIOUS

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Again, if you're innocent, then you nothing to be worried about. But if my associates and I find something, you better get your lawyers invovlved sooner rather than later. I'm nothing special, like at all, but my associates most certainly are.

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Honest people don't make shady rules which have backdoors in them to allow for shady behaviour. They clearly articulate in their rules exactly what is or is not permissible. Scammers do shady things like what I'm taking issue with here. Anyway, we'll see what happens.

smoky sierra
# faint patio I just missed the sale and was wondering when premium is likely to come back on ...

I don’t know if there will be a sale before the price increase. Maybe someone else can answer that, but your question got a little buried here so I don’t know if anyone else will see it.

I think the price increase is in the form of increased prices for gem packages and not an increase in the numbers of gems for each purchase (I guess SMG might be changing those prices as well, but I didn’t see any announcement of that). So if you buy gems before the price goes up and save them till premium is on sale then you could buy premium and get the same deal you would if they were on sale now.

That may work for you, Assuming they don’t change the number of gems that everything costs and SMG has another sale price on premium equivalent to the %off they have had in the past.

empty oxide
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By the way, my warning you to get your ducks in a row is giving you a sporting chance. Like I said, I'm no one special... but the one I've already contacted, along with their associates, I have absolute confidence in. Plus, I'm informing a few other friends of mine. We will find out if you're actually above board or not.

slow trench
faint patio
# empty oxide For instance, Luci accused me of "necro posting," a term I've never heard before...

A wonderfully "on-topic" mutli-paragraph essay. I must admit, I was instantly 'hooked' by your enchanting finesse in the opening sentence: "Don't waste your money on this crap." My only word of advice would be to take care not to argue your way through the essay. Your statements need to supported with fact-based evidence, of which there appears to be none. Nonetheless, I genuinely admire the passion in your writing, and I strongly believe you have real potential as a writer. Overall, 83/100. Great work! As for next steps, I'd recommend speaking with a therapist and that SMG consider banning you from their Discord server. You may be a bit too paranoid about trolls, when, truthfully, the only person you are trolling here seems to be yourself (and perhaps your sanity). Have a great day, sir! I'll be sure to purchase premium, and more, in your honor. Goodbye.

lyric acorn
# faint patio I just missed the sale and was wondering when premium is likely to come back on ...

So I see dread gave some advice on the issue and the other guy was… let’s go with unhelpful.

If your playing with steam usually the best deal is through them on like black Friday etc. as can sometimes get premium and other map packs for a much discounted price. The price is going up however the 50% sale of premium would still save you money waiting a month and half.

Anyways premium is worth it if play lots

empty oxide
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So, this is the real, raw version of myself. I can't help but think "what if..."

What if SMG is actually innocent of scamming people.

What if it really is just their incompetence (instead of nefarious behaviour) that results in innocent people being wrongly punished by SMG's flawed system?

I mean, they still may be guilty of scamming people. I don't yet know. But, if they are indeed innocent of illegal activity, then I'd rather apologize sooner rather than later for my accusation.

I'm still an unhappy customer who doesn't yet trust SMG, and I'm going to continue to pressure SMG to fix their flawed system so innocent people aren't wrongfully punished. But I can't help feel ill at the thought I could be wrong.

What if they're actually trying their best and are just doing a terrible job?

I know it doesn't excuse the fact that real innocent people are being wrongfully punished (that's still on you, SMG), but until my associates let me know what they find, then I must in good faith apologize for my accusation, as I don't yet have actual hard proof of a crime.

SMG, you're not yet off the hook, but you do have my apology for the accusation, at least for now.

If you're innocent of criminal behavior, then I'm sorry. Please do better for your customers, and I'll try to do the same for you.

Now, I just wait.

slow trench
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bro is just monologuing in a random thread 😭

lyric acorn
smoky sierra
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na_generalthumbsup

Back to subject of thread

Premium is a great deal whether it is on sale or not! And I think I am correct if you buy gems before the price goes up they will hold their current purchasing power.

Not advising people blindly buy gems. Everyone should read the “terms of use” for themselves linked in game from Settings / Help & Support. There is no guarantee that the game will continue or that gems will be honored in the future as the game could be removed at anytime or SMG could change the value of gems etc. no matter what we spend into the game. That is the same for almost all online games. We have no ownership and SMG has no obligation to continue servicing the game. I feel very confident that the game will continue and be improved for years to come and therefore am willing to invest more into it, but that’s me. Make your own decisions.