#I got banned for no reason how do I get ahold of. smg

1 messages · Page 1 of 1 (latest)

fading orchid
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I filled a ticket in the smg site but it’s been hours and no reply also I still have a pending ticket of a problem i had like 2 months ago they haven’t responded to

graceful night
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What was the first ticket for? The second ticket, it'll take them probably about a week to respond, not a few hours

potent hawk
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I contested my banning. Within a few hours they replied and reversed the ban.

I received a first email which wanted to know specific details about my account. Eg. # of gems…

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It took about the same time as the actual ban… IIRC