#Losing connection at suspicious moments consistently

1 messages · Page 1 of 1 (latest)

quick pewter
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are players using ddos software at all? It could be my wifi, its new and has been strong until today. I lost connection during 3 different matches at critical points in a 3 player end game. This is very frustrating, and starting to become suspicious.

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Losing connection at suspicious moments consistently

young crane
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To DDOS a player (e.g something that's common in Minecraft communities) you require an IP Address for the targeted player, IP Addresses are kept entirely on the system side (they are not communicated between players/hosts of games etc) - so it's impossible to obtain the IP Address of any player in-game for players.

If you were to visit the website that "someone DM'd me" - and they are the site owner, they'd be able to get an IP Address - however joining your games would be quite challenging (with joining most being virtually impossible) - Mobile IP Addresses are rotated constantly, so you'd need to be visiting the malicious users website daily for them to continually have an up to date IP Address, alongside switching devices/platforms you'll likely have another IP Address again.

Basically it's extremely unlikely for anyone to go to the trouble of social engineering one specific player to do this alongside joining all of their games (as no way to track what you're playing & when) - and it's impossible to get the information needed to DDOS through RISK itself.

The most common reason for not being able to rejoin late-game is that other players have left, so normally if you have a brief disconnection another human player is assigned as host, if there is no-one else to assign as host then "the host cancelled the game" message will popup

quick pewter
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Thank you for the very thorough response. It must be my connection. I am running diagnostics now.

coral bramble
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@tranquil gulch ^ there you go

drifting citrus
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Thanks for this post. It doesn't happen often, but a few times a month is still enough to make me think crazy thoughts... when games drop when I am winning...

weak fox
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I think those thoughts are just cognitive bias, you'd be as likely to have those thoughts due to random d/cs as a ddos

azure gull
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Yo @quick pewter ! I have the exact same thing! It happened to me too a few times, and never in the beginning or during normal gameplay, always when I am winning or in need to do crucial moves.... Very frustrating. Also logging back in is impossible, when i lost connection once, the game is gone, sometimes I can keep watching the others play but can't do anything when it is my turn.

near vault
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I agree with this post on this issue! I read the comment about IP addresses being needed... when this problem happens to me, yes it always at crucial times! ( game needing a stable ip address, wifi connection) the CT are when it's change of turn or when you begin to attack then it resets halfway if you reconnect in 20 attempts.. any ideas besides having really good internet to fix this SMG?

gentle gust
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Same issue here! Don’t necessarily think it has to do with other opponents or crucial moment, but currently 1 in 3 games I lose connection half way through the game. It never cycles through the 1/20 attempts and I can never rejoin. Very frustrating. Have never had any other issues with my internet connection elsewhere.

trail rover
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Somewhat common. Rarely early game. Like basically never early game. On my crucial turn where I pivot into power, after I have run the bulk of my turn, I see connection error. In my case, I return to the game every time. However, I have to redo my entire turn, with no reset of the clock. And the troop counts have been messed up but I haven't pinpointed how because I'm always in a rush to get my turn redone. I believe you lose bonus troops on your set if you occupy the territory, but again I am unsure here. It does not happen every game I do good in. Not likely even 1 of 10. But way too common to not recognize. ONLY at pivotal moments where I substantially increase power.

twin kite
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I got 3 caps within the first 3 turns and got disconnect

dull cypress
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I've stopped playing Ranked because it happens too often but now even in casual it slows down to a crawl. Now worth playing any more until they fix this.

sage jacinth
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i agree that its highly unlikely that is is ddos but i dont think its as hard as a previous poster made it out to be, my friend used to ddos in cod servers without the need for instant messaging to pull ip adresses.. that tactic is just the easiest and most common method to pull an ip adress. i thinbk it happening 3 times is suspect but likely your brain making it into something its not if it keeps happening however there may be something there. every turn on route to power can seem the pivital turn so likely you are making a biased decision from that.

young crane
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IP Addresses are (or at least were a couple of years back) commonly accessible on games like CoD due to their VoIP for optional voice chat being insecure, it's not possible in RISK because all data goes through the server and the only IP Addresses that are shared with a client is the servers.

It's feasible to attempt to DDOS any network, however most platforms have protections in place to prevent this - it's just a blip / tiny jump in traffic that our servers scale to prevent any disruption anyway.

Things like Minecraft servers it'd be more common too, however that's more due to IPs being shared with voluntary staff on those networks, with some being more than happy to disclose it... Shouldn't happen in bigger/more official servers but definitely still a risk in smaller ones

honest flint
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Maybe there are some connection issues that aren’t caused by personal wifi problems, and also aren’t DDOS, but caused by something else we haven’t considered yet, such as a server issue or bug

young crane
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Currently there's four primary causes:
1 - WiFi (or ISP) - as we use P2P (Peer-to-Peer) to communicate between client & server, any missing packets (normally not an issue on TCP as it just sends again!) can be problematic, we don't receive a "placed troops here" or "you see this territory attacked" etc, client tries to correct it shortly after but may already be disconnected
2 - Device level issue - most commonly Bluetooth, especially on Apple Devices (Ty Android for rarely having this problem) - also switching networks (IPs) isn't advisable as, although it should switch over, if it doesn't you're not getting back in 🙁
3 - App-related / Bug - most commonly seen side of this is either:
a) reconnection not showing the "connecting" message anymore, just seeing the lost connection toast notification alone. It's caused by a failed reconnection but doesn't have a fall-back if it doesn't display correctly, or to reinitiate it
b) our newly seen "ready up screen" on attempted reconnect - currently no rejoin possibility when encountering this 🙁
4 - provider/our side network drop - these are extremely rare (something like 1 per 10,000 games if I remember correctly?) where there's data that doesn't get through to us

DDOS isn't something players need to worry about, any that are attempted would be at us directly which are managed as is, only way for an opponent to get your IP would to direct you to their own website (e.g through DMs) or to get you to run a suspicious file (.exe or sending you some .doc etc - in general, assume files / websites are not safe and only visit if you've checked! If you're not sure how to check them first, research first....)

ornate jackal
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This is so true. Lost half my rankings due this fault only.

tight wind
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Yeah been happening a lot...I'm tired of losing my coins and rank, happens anytime I'm about to win it seems

true bay
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I have experienced this on many occasions always when I am in a winning position. I’m sure this is not random. My Internet connection is excellent and has happened too many times for it to be a random failure.

silk urchin
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I've never had this issue so I always wrinkle my nose but literally just saw it happen to someone in my game 2 days ago. On their turn White had pretty much sewed the Caps game up and held 3/5, myself and the 3rd player remaining would be unlikely to stop them even working together flawlessly. Sure enough that turn White times out on their Fortify and never returns. Super unfortunate for them.

honest flint
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Has anyone else had the situation where you lose internet for a minute as host, then when you reconnect, all your opponnents are disconnected?

Happens to me sometimes, so wondering if it’s a broader issue that may even be exploitable

gentle gust
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I’ve realised I have no issues when playing on mobile data/4G, so it has something to do with my wifi connection, although I have no issues whatsoever with wifi anywhere else. Something with how the game deals with wifi stability?

neon mulch
# quick pewter are players using ddos software at all? It could be my wifi, its new and has bee...

I had the same problem from august to october. I was about to quit the game, 75% of my game disconnected me at crucial moment. Couldn't finish most, and most of the time, it was game where I was in good position.

Even with play with friends, it did it to me, my friends were playing without me because I was now a bot...

My internet was always fine with everything and even this game for 2 years. And then, this annoying disconnection. But the biggest problem was it didn't even try to reconnect. It was just freezing there on the retry, but without retrying...

I changed internet provider (got a deal for a faster internet) and the problem was solved. No more disconnection except rare time but it does reconnect.

So I don't know what problem the game had with my other internet provider, because if so, why not before?

neon mulch
# gentle gust Same issue here! Don’t necessarily think it has to do with other opponents or cr...

At least, it seem I wasn't alone to have this problem with the game. Sad it still happen to others though :/ . Exactly what you described, no cycle through the 1/20 attemps. Stuck there forever. It was very frustrating.

As Luci said, it's an App-related bug (the one we are discussing here, disconnecting and not trying to reconnect, stuck on the 1/20 or not even any attempt (like no 1/20, just nothing).

young crane
# neon mulch I had the same problem from august to october. I was about to quit the game, 75%...

The significant improvement noted when changing providers indicates that the previous provider resulted in:
-> relatively frequent packet loss (not a problem for quite a few things but definitely an issue in RISK, also definitely problematic in high-speed FPS games where split seconds count)
-> slower / congested traffic which may result in data arriving too late from when it should (similar to above)

neon mulch
young crane
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Slower/congested traffic is more likely a factor - with lockdowns, internet usage at homes increased too much for them to be kept at the same speeds so you see traffic either delayed longer than it should or even being intentionally throttled in favour of less frequently used connections

unreal summit
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It’s not other players. Same thing happens to me. Most of the time I switch from WiFi to cellular or cellular to WiFi and it fixes the issue quickly but not always. I figure it’s a Risk connectivity issue since my WiFi is running excellent when it happens and my cellular is premium. Both test great on Speed Test but it still happens. I put in a support ticket weeks ago but support sucks! You’d think they’d look into it but instead they send an unrelated FAQ link and don’t reply when I write back! Grrr!

neon mulch
neon mulch
unreal summit
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Definitely not fixed. My app is updated and it happened again last night

honest flint
silk urchin
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They are rebuilding the whole multiplayer system from the ground up because the connection issues are their current top priority.

gentle drum
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While in gameplay the game constantly crashes. Doesn’t matter if you’re on Wi-Fi and have the newest phone with the most current updates. It kicks you out of game and won’t let you back on. Ruins your FFA score and is super frustrating and annoying.

To top it off they have the worst customer support ever. You can never get ahold of anyone, and they make you jump through 20 loopholes before you can send anything information to them. And then you never get a real response back from anyone.

And then then when I try and rate and write a review in the App Store it won’t even post my reviews and post my one star ratings. They don’t want ppl to know how bad the gameplay is.

For a game with a simple game interface I don’t understand how they can’t resolve these issues. Most of all do a better job on customer satisfaction and support. I actually spend money on this game and I’m completely dissatisfied

#crashing/&burningcustomers 💩