Stat Track Website Down

[empty elk]

The website used for checking your stats has been down for several days, I know they are working on it but does anybody have an idea as to how long it'll take? Like, has this happened before because if so it may be around the same time frame as previously, also doing this to test the new forums feature

[hybrid dune]

Probably till the New Ranking System comes, but who knows, SMG is very unpredictable with this stuff. Used to happen a couple of times in the past as well. Luci already gave an Official Statement as to why this happened and it's basically because of the Last Week's Server Issues.

[empty elk]

Ah understood, but could you direct me to the new ranking system? I'm not familiar with it

[karmic dagger]

what was last weeks server issue?

[upper storm]

Yeah I didn’t notice anything last week.

[empty elk]

Neither did I?

[hot ore]

Server downtime (RISK servers) occurred on weekend, pretty sure it was directly linked to the website

I'd add that the leaderboards themselves load fine, it looks more like requests sent to website to view profiles is currently either down or disabled.

If it was a website outage you'd more likely get either
404 error / not found
Something like cloudflare (unable to locate resource)
Some custom error message

As you can still view the main leaderboards these still appear to be up to date & working correctly, just not loading extras

[karmic dagger]

Any word on when it might get fixed?

[hot ore]

Not currently, last I checked the dev team were aware & looking into it

[jaunty terrace]

It seems odd that the development team has not provided an update or an estimated resolution timeframe considering that that the site has not been functioning correctly for several days.

[empty elk]

Agreed, it's been like 5 days and nothing of the sort, it's not like a minor issue either, it's something I use after literally every game