Loyalty Program

[upper crag]

Is there a way to figure out how many days are left on the loyalty program. I don’t want to make a purchase on the store and find out there’s only 2 days left before the program resets.

[hallow gyro]

i think it starts when you make your first purchase, then it's 30 days from that
it is not lol

[vagrant tangle]

It is, total bs

I never saw a program that reset that fast. Once there was a 1 year one year one. That's makes sense at least

[upper crag]

yeah i reached out to support because the first time i made a purchase through the store i had 10 days which was enough at the time for me to max out. the 2nd time i did it i only got 2 days and when i reached out to support they just told me it is what it is and that there wasnt anything wrong with it

[hallow gyro]

oh ok that is not good. might be worth a complaint, especially if you've got screenshots?

[upper crag]

correction 4days and 11h the 2nd time and 15 days the first time

[hallow gyro]

i bought 50 silver which was the cheapest thing there, and it says there's 17 days 10 hours left if that helps?

[vagrant tangle]

Wait

I'm at the same time. So it's base on their cycle

Which we have zero idea. Since only other clock I see is the monthly package clock

Which don't even start on the 1st.

[hallow gyro]

So now we know at least? 🫠🪦

[vagrant tangle]

Man this company

So I had like 30 days when I purchased new vip. That's like 26th. So that mean depending on system. If buy it on 28th. You might get 28-30 days... It it change due fact not every month as same number of day...
So we don't really know. You might buy it on 26 or 27th 1 day

[vagrant tangle]

Lol that's some support you doing. Testing out the water

[hallow gyro]

i wanted a real answer now lol not a write to them and wait for a maybe answer 🤷🏽‍♀️

[vagrant tangle]

I'm lost for words how bad this is

[hallow gyro]

The hub is a 3rd party so i guess they do what they want and don't care much about this kind of thing (they run a hub for another game i play as well)