Why has this word still not been added to the chat automod's list?

[fast talon]

It's been months since support said they would pass on my report asking for that.

[fervent willow]

Some people in the game chat just amaze me

[neon pagoda]

🤦🏽‍♀️ yeah, not ok. I'll highlight this for additional attention sorry.

[fast talon]

Thank you! This player should also get a perma mute from chat.

[neon pagoda]

personally i agree with you, I'll suggest that players who are obviously just here to troll should be unable to interact with others as they only do it in bad faith.

[fast talon]

This is another word that I'd asked to be censored.
Players should not be able to give themselves or their animals names like these.

[clear stone]

You a mod now Velo?

[neon pagoda]

for like a month now lol yeah

[clear stone]

Oh, sorry to hear that. I will direct all my complaints to you from now on 😜

[neon pagoda]

haha no you don't.

put it in writing here still so we have the full details and multiple mods can report it - that way if i get hit by a bus and go to hospital the report still goes through

[clear stone]

What no WiFi at the hospital?

[fervent willow]

It's a hospital , not a hotel lol

[neon pagoda]

there is usually free wifi in our hospitals here, this is Australia after all. but my phone may have taken critical damage in the bus strike.

[fervent willow]

Well , as long as you can recover , no matter . You can always buy a new phone , new bones don't yet exist in shops

🤣

[fast talon]

I reported this to support again, asked them to add these (and other) offensive/harmful words to the automod list and to mute from chat any players with these words as names.
And I got this extremely frustrating response:

[gray peak]

It's very easy to trick the chat into writing whatever you want.

[fast talon]

True. But not having these words censored for names or in chat encourages harmful or offensive behavior by players who role play Nazis and Hitler, and gives the impression that Westland devs don't care that their players are doing that. Which, yikes.

Also, I did ask for alternate forms to be censored as well (example: H1tler). It's still possible that players would find workarounds, but the more these words can be discouraged, the better.

[gray peak]

I completely agree. Some people still seem to have a mental disability. Or they think they're funny for doing things like that.

[fast talon]

Or are trolls trying to get people angry or upset.

But I still don't understand why support ignored the part of my request asking for those words to be censored.

[queen arch]

It would be cool if censorship system could work base on your 'language' in game settings. Because it looks like it has one data system for all languages, and sometimes it adds unnecessary ***** out of nowhere, like it's vulgarity, but it's not.

[fast talon]

English chat has players who speak many languages, because there are only 20 game languages. And anyway, people know swear words in other languages, sometimes those are the only words they know. So if vulgarity and their language is censored, they'll just use another language.
I don't mind that vulgarity is censored from every language, but the problem is when it interferes with talking about regular game things. Like "an alliance" or "recipe".

[outer jacinth]

It is sort of mind boggling to think that people can use and of these words as names. The one word is censored in chat from the second example so I don't understand why it isn't censored on the name. Clearly there are many examples where derogatory words, offensive or rude words, and hate speech are censored in names. I mean I saw someone named Cu***ber in the chat the other day.

Its way too easy to get around that chat bot. Either by using characters in place of letters or by spamming. But the points OP made are valid. And the names in the screenshots did not even need to circumvent the censor since they weren't censored at all.

[queen arch]

Could we have option to block players chatting for some period of time? Eg. 30 day's, or 24h

[fast talon]

Still. Not. Added.

[fast talon]

When I reported it back in February, this was the bs response I received:

This needs to be addressed now!

[somber urchin]

He's already banned.
We’re already working on a system that will prevent nicknames like that from being used 🙌

[fast talon]

Thank you!! For pets and horse too, please.

[pulsar rampart]

Out of curiosity, what are nicknames like that? And by what criteria will this prevention be enforced?