Bait not produced

[sterile coyote]

This is secund time my bait is not produced. But production resets when it comes to end.

I have been abouth 12 days with no new bait,and now it is rested again. It wont produce bait.

[crimson mulch]

Has your clan activated the production speed buff before?

[sterile coyote]

I dont know..I woud have to ask.
Did not notice that bonus.
I did report,they asked for date,waiting for anser.

[sterile coyote]

What is that one can u explain please. How it can effect bait bench.

[wintry inlet]

The bonus reduces the time for producing/crafting at your benches. The bonus is tied to a certain tier maximum. For example, If the transformer is level 1 at your alliance, then the bonus only reduces production time for tier 3 and below

[spice eagle]

I'm in the same alliance as him and my bait didn't reset.

[sterile coyote]

Yeah. Its some bug. This is second time it hapens. Its horible becouse of so much time lost.
If I only new what is the problem not to hapen again.

[inland depot]

i had it happen once with a t5 bear bait, after that for the next few baits i would wait until it had like 30 seconds left on the clock and pay 1 silver to finish it just in case it did it again
(but it never happened again for me after that one time)

[last stone]

Did you contact our support team when you first noticed this issue?
If not, the next time it happens, please send a support request right away through the in-game client — that will really help us look into it.
And if you don’t mind, please also send me your UID 🙂
Thank you!

[sterile coyote]

I will. For some reason it is stuck like this for haurs.

[last stone]

Thank you for letting me know — I’ll look into what might be going on and get back to you with an update 🙂

[sterile coyote]

They recover it rather quickly.
After updating game I got it.
Must congratulate support on quick correction.👏👏👏