Can someone explain to me why this happened?
I bought a month of VIP at Dec 6 as you can see in the picture and then after receiving the 6 VIP days rewards from tracks it became 13 days? At Dec 16? When it should have been 20+6 days
#VIP problem
muted anvil
I just don't understand how 20+6 days became 13days and 9hr
It looks like it got reduced by 6 days instead
placid anvil
I don't understand why you keep posting about this. IN GAME SUPPORT
We do not have access to your details and history
For all i know, those 2 screenshots could be 2 weeks apart
muted anvil
For all i know, those 2 screenshots could be 2 weeks apart
I posted it at Dec 16 at game support
muted anvil
They will answer
Yeah hopefully because it's been 4days I feel like they don't believe me due to lack of evidence
This is all I have
placid anvil
Not really
Just with that transaction reference you can check many
But you need backend access
muted anvil
Just with that transaction reference you can check many
Yeah maybe I'll just wait a couple of days
placid anvil
We don't have that here
muted anvil
We don't have that here
Ok
muted anvil
I don't understand why you keep posting about this. IN GAME SUPPORT
Was I not supposed to post it on game support?
muted anvil
For all i know, those 2 screenshots could be 2 weeks apart
This is now at Dec 20, and I finish Christmas track early because I bought two offers that gave me 3250 golden tree
lunar mauve
Please contact the in-game support team. If you have already done so, please be patient, due to the high volume of requests, responses may be delayed.