I tried to link my account to Telegram but the message that the account was blocked appears, I never used any bug or hack, I opened a ticket on Friday and until today I haven't had any response, I've already lost 5 days of VIP, Halloween event and I haven't had any feedback from support, this is pathetic, very disregard for the players, I spent more than 1,000 reais on the account and there is no decent support
#account banned
9 messages · Page 1 of 1 (latest)
You could have at least waited till halloween ended and then try to link
People can loose their account in this game at any time ... for stupid errors too such as your attempt to link
It seems like the anti cheat system is a bit out of control. It accuses, blocks and sometimes even punishes players. Many are currently blocked without doing anything wrong. As of course all of them open (at least one) a support ticket, the support team is completely under water.
To manage your expectations: I guess it will take at least 30 days until they will deal with your ticket. (Experience of about 5 players I know).
But finally your problem will be resolved and you will be able to play again.
All of this will be included in my report on Sunday. Thank you very much. And sorry for the inconvenience. Please note that only the support team can resolve issues like this.
My account was also suspended after it was linked to my Facebook account. They later restored my account, but I lost all my resources as a Level 3 Alliance 😭
Resources can always be recollected . But a whole account , especially level 121+ like yours ( if i remember corectly ) ... no one would ever be motivated to rebuild a whole account
Hello. I am BABA YORGUN from the Apache clan. My account was banned because it was a cheat but it has nothing to do with it. I bought a new phone. My old device is Android. I tried to connect it to Telegram to switch to my current iPhone and it got banned. Then I tried my second account, Alien. The one in the REBELS clan was banned and I tried to connect it to Facebook. As a result, my 2 accounts and my clan are gone. I would be glad if you help me