#🖥・windows-issues
1 messages · Page 52 of 1
i was in platinum 4
why is the game server giving so many issues i know it isnt my internet it keeps telling me server error this was never a problem before i keep getting disconnected from online games and i have to reboot multiple times just play regularly please fix this
Ads not working properly in google play games beta atm. They run for 2-3 seconds and then auto-close without giving rewards. FYI. [Edit] Ads that are causing an issue seem to be for a certain company. So maybe nothing can be done.
wasnt working for windows properly as well
is anyone facing any game crashes during the eldritch event?
There are no free Hololive emojis after several login attempts and several races on different platforms. Is it a bug or I need to wait more?
make it manual and stick to the walls, will be over in 20-30 secs. They won't make it any better.
Experiencing the same issue.
I know and I'm doing that, trying to miss every single musical note 😄 but... I am not having fun.
ya its boring
Thankfully, we have the Halloween event that is much more fun to play.
You can enable Manual Acceleration and just leave it standing at the start, works great for me 
Why is this still regulated to STOCK?
Someone please help me, my game won't open.
It just stays on that loading screen.
Probably re-download it especially if your on PC you should get a Xbox pop up
Signs on Cairo are mistakenly marked as solid. We can fly through trees, knock down street lights, but these cause a crash? Damn, this track is 7 years old and still as broken
Help. The cops are still invincible. I didn't get a fix on android or windows 😭
They are supposed to be invincible only in the Spotlight event, where are you experiencing the issue?
I don't have any other platform and i only play on windows..why i am getting this ..does anyone know it ..
just a bug
Ah ok, thanks. I gave career a look and I was able to kd in there
I apologize for the low quality, but does anyone knows why the car is looking like that? it only happens when I turn up dynamic reflections quality to anything above "off"
I am experiencing the same thing
I am so relieved that it's not a sign of my gpu dying, but hopefully they fix the issue soon. I've been wanting to play at max graphics for a while
just get a RTX 3050 as a temperory GPU, it can run it at max graphics at a respectable 50 fps
That would be a downgrade for me in the long run. I have a gtx 1060 6gb and I can run max graphics at around 80-90 fps, at 1080p
Coming in 3rd with a weaker car and losing 8 points is insanity. When is GL going to fix this glitch?
Unable to complete this objective to redeem the 100 tokens. Many players are reporting this.
Just so you know, the higher your rating the less rating you would get and more rating you would lose if you didn't get first place and it depends on the lobby too so even if you got second you would still get -2 to -4
That usually happens at around 1.6k rating. Not at 1.4k, at least based on my previous experience
Saturday noon many players received these free Hololive emojis after login into the game. But other many players didn't receive this free auto-gift. Please give these smiles to EVERY player. I'm among the unlucky players that didn't receive this free stuff for some reason.
where can i get these?
It was auto-gift after login into the game.
i didn't get it
maybe contact customer care can help that?
No
First, did you claim the last code from hololive stream?
Yes, every code.
Yes it's intended for code claimers, I want to verify if the other user has also claimed the codes
All codes in all streams you claimed?
I also haven't received the emojis, and the last codes I entered were on October 20th when there were 7
Checking
Yes, I guess. 7 codes from first stream and 7 from second.
no =((
the stream was right on time i was in a extra class
@cedar sun hey bro .
some of my Club mates told me that they cant win the Race on the Phantom Rides Showcase Event With 2* Lotus Emeya . TD and MD with OC even . Can you check this out with Others and then report it so the team Fix it 🙏 i dont have LP this season so i cant see if it can beatable or Not 😅
thanks bro 😘
The ads-do-not-start-until-the-speaker-icon-is-pressed issue strikes again.
It's not doable with 1* car but can be done with 2* +OC.
dont know if right place to report, but my account was banned, saying i did something to the files or i cheated, now anybody knows i will report all REDHAT CHEATERS, with no problems, so why Im I getting flagged, xbox/windows installed the files, so if the install was corrupt, that not my fault, and i have yrs under my belt on this game and money.
I got enough blueprints to unlock the Lykan Neon Edition in the Tides of Madness event but for some reason it's not showing in my garage at all, even after restarting the game.
You wonder that the car needed a key to unlock right? If you don't have one then you can't use it
Oh, didn't even realize the key was a thing. That explains it, thank you!
Just me?
Server maintenance is, well, for everyone 
It's called server maintenance for a reason
Sure, sure, since nobody said anything about it I was wondering this.
same
same
Would be nice if they gave us some idea as to how long maintenance will last.
It would be nicer if they had warned us that the game would be undergoing maintenance
I think its some sort of emergency - but... who knows 🙂
"All opponents in gauntlet are shown as temporarily banned" fixing issues are creating new ones .. LOL
Who messed up gauntlet this time. It's not working properly and sometimes the game is crashing when I do some things in gauntlet
If you go in to revenges and try to look at any opponents to see their times the game force closes too 🥲
Yeah that's what I faced , now in Android game is giving forced ads
Maintainence to create new problems
Bruh, what is this I can't even challenge anyone
in my case everyone is banned
All users are banned?!
In this screen, the user "Gattier" . I don't can player ¬¬''
revenge screen, when click on button yellow, the user appears with "Banned". Because i lost if user is banned?!
This problem in video: https://youtu.be/3Vhe-l93pwg 
DESCRICAO_AQUI
Siga-me no tiktok: https://tiktok.com/@crowleys90
Inscreva-se no canal: https://youtube.com/@crowleys90?sub_confirmation=1
TAGS:
#ResidentEvil #TombRaider #StrayGame #Gameplay #JogandoJogosSteam #WindowsStore #AsphaltLegendsUnite #crowleys90
GL? Can we get an estimate of time to fix Gauntlet?
is this normal? can't play the game after maintenance, everything worked fine until that
gauntlet issue, i got a "concurrent access detected" popup while playing gauntlet and now i can't challenge or see myself on the leaderboard
i cant even revenge bc im so goated
Normally you can’t revenge people who lose against you
When are the devs fixing free try cars?? It's been 2 mp1 rounds and they still haven't fixed it?? How are players with poor garages supposed to reach higher leagues then??
What's the point of having free try cars then? Better remove them
What's the point of today's maintenance break?
Are other people's Hololive liveries visible to other players? As in (example) someone bought a livery on Android, is it visible to me who's on PC/Steam?
Just wondering because I'm seeing a lot of blank/stock Vanda's and Civic's and etc.
yes, they are
(as soon as I sent that question I got matched with a Civic with the free hololive decal)
but thanks for confirming! 
For God's sake, nobody takes me seriously about this. Please fix these bugs already! My reflexes always go up if I lower them, the game crashes when I finish, whether I'm playing or not doing anything, it always crashes. I've had these damn flickering problems ever since this stupid update came out, and none of the staff have given me an answer or a solution to stop them. I don't have any corrupted drivers, nothing's wrong with me anymore. Please fix your game already, I'm fed up, and I don't know if I speak for many others with the same problems, but please do something already! We want to play your game without any problems. (I'm not saying this in Spanish because I've realized most people don't understand the language, and they don't keep quiet either.)
🧐
When will they fix the motion blur and nitro graphics issue?
These both settings remain low and half cooked across all settings even at Ultra settings.
The traffic car looks very clear and sharp even though my car are at 500kmph.
Look at the dramatic change in graphics in Asphalt 9 from lowest to max settings especially the nitrous difference. 
What are your computer specifications
Icore3, 16RAM, window11, 256GB SSD
Yeah, so that’s why you are getting visual artifacts and glitches. You need a good cpu/dedicated gpu for this game. Check the system requirements
After looking at those videos, you either have corrupted cache files or possible hardware heat issue
I would try clearing the games cache files and DirectX cache first, you might also try setting ALL graphics setting to min/low just for testing.
To clear the cache files goto Windows > Setting > Storage > Temporary Files
Make sure DirectX shader Cache is checked and at top click Remove files.
Next goto Windows > Settings > Apps > Installed apps
Find Asphalt Legends and click the ... at right then Advanced options
Look for Reset section and click Repair, note if you click Reset you will need to setup all custom game settings you had.
Now run the game and see if you still have the graphic issues.
If you do then I would suggest downloading and installing HWiNFO64 from hwinfo.com
It's free software that will monitor your hardware, with it you can check on hardware temperatures, I really suspect you have a heat issue with either your Graphics card/chip or the CPU - reason being, you are only seeing corrupted textures when you are racing, your garage showed no issues, yet once you started a race the corruption appeared.
A top2 player who is like 300 rating above me lost to my defences. And all I got is +2 for each race , who coded this rating system ?
But before, I don't have that problems
Don't think so, it's even worse in the garage, the only thing is that it didn't appear for me at that moment.
Thanks anyway. Yes, my computer sometimes overheats, but I've already deleted a lot of junk files. Now, I'll try that configuration thing; hopefully it works... because I don't have the money for another one. What surprises me is that this is happening now, since it didn't happen before, at least not so frequently. When Asphalt 9 was upgraded to Unite, it did happen, and I wasn't the only one. After that, it was somewhat normal but manageable, but now the screen literally goes dark for any little thing in the game. And the worst part is that I've played games with higher specs on this computer in the past, and I never had any problems with lag, bugs, etc. I don't know what the heck is going on now...
Its possible that a driver or something updated recently which changed some software related things. But I really recommend getting a newer computer. In all honesty, it’s getting harder and harder to even do productivity, let alone gaming on older i3 machines. Also with only 8 gigs of ram, windows is going to be almost constantly using half of that
its now missing on playstation
Ssc tuatara relay pack (2/3) says tuatara striker, pls fix this visual bug
Try to turn off Reflections.
This setting can consume a lot of resources.
Is anyone having issues while playing with controller I keep getting 360s after cancelling drift or landing from air
Ok, i will try to buy a new computer
I am already try and do that, but automatically turn to high
I've had this reward notification for days and can't seem to find anything to claim, I've already checked every mission, the shop, the spotlight pass and pass missions and there's nothing that I can see. Is this a bug or is there something that I'm missing?
Guys, something's weird in multiplayer 1. I don't understand how I ended up in last place, even though I was in first place the whole race. Either it's a bug or there's a hacker on the server I was on. Here are some screenshots of my test. And its not my WiFi, my internet is still good.
go check the spotlight pass section
Sadly I already did and there's nothing. I just checked a fb group and many people seem to be having that same issue so I guess it's some bug. Luckily it doesn't really do anything other than being annoying to see it there.
Same from my side
Same here, since last stage opened, I think. Other players in my club also have it without any reason. After a while you will learn to ignore it 😄
Same here, for several days now
Recently i bought a third party controller (EasySMX X20) that supports gyro/motion controls but the game doesnt recognize that and im not able to see the tilt to steer option.
I have this issue on android aswell
Does anyone else experience a bug where your car just turns on its own while racing? I thought it was my keyboard but Ive tried 3 different keyboards and it happens on all three. Asphalt is the only game that does this, so idk what the solution could be
The game has been crashing a lot more than usual lately for me the past week. I uninstalled the latest Windows quality update but that didn't seem to fix it. I reset the app and that didn't work. Many times my computer gets stuck and I have to hard reset it by holding down the power button. Other times it crashes while loading the game and goes back to the Windows desktop.
🤦♂️
Hey, i used to play on windows back in 2022 and back then there was no sync between the mobile and windows version... and I had like a hell lot of progress done back then ...
now when I installed asphalt legends from ms store then it logs it using Xbox account, but none of the previous progress is shown, it's just new account
i cross checked th egameloft I'd it's different from what it was back from a screenshot
also note it was synced to Ms Xbox account earlier that time
kindly help me out 🙏🏻🙏🏻🙏🏻
even on Xbox app it shows 670/1000 achievement or whatever is that, but it's just a freaking new account
it had over half the career completed
High screen resolution + Bloom effect now=
It's so bright that I can't even tell what kind of car it is.
theres a login issue that has been happening from this morning idk whats happening but the servers need work
Bmw hommage
No one's playing multiplayer. I've tried several cars, and it searches for several minutes without finding any other players
Same in MP1
hello I can't play AL on Ms store
Xbox is so broken but can't sync data my xbox account
I have good connection
I just downloaded this game on my new laptop, I wanted to sync my current progress from phone (originally from another pc first) through gameloft connect, but this error dialogue box is showing up
game not launching on both devices (pc and mobile)
Anyone else having issues with 360 floaties? When braking to stop the drift the car continues to drift and a double brake tap is required.
bcz the cars are tired
yeah it been happening way more frequently i have been having to hold the break button just to stay straight
Only with specific floaty cars or all of them? I noticed it yesterday in the GP and in the Zenvo TUR event.
https://youtu.be/kZji9s6szv4?si=8NDJ0czY_uq66JCS
u might be unluckier than usual, anyways, heres how it works
You're not alone. Same here. ugh...
Thanks! Dam*, so it’s a bug that’s been around since the dinosaurs roamed the world. Weird that it emerged now. Didn’t GL report a few weeks ago that they fixed a large number of bugs, hence the update? Maybe someone triggered this biblical bug by accident.
Hello! Are you plan to do anything with random giveaway of Hololive emojis on Saturday, 1st? Because many players didn't received them for unknown reason. Please give these 4 free emojis to everyone before Hololive event will end!
the game won't launch anymore on my Windows laptop. I tried reinstalling through the Windows Store but it said Windows Update disabled. i reset the app through it's app settings but it's still not loading. i restart the computer also.
Only some people that reedeming all the codes from the vtuber will get this emoji
It didnt emerge now, but I remember that video. Its one of those bugs that intentionally never get patched and u gotta live with
Good memory indeed. Bugger with these bugs that don’t get fixed…
Xd
Nope. It was auto-gift from Gameloft on Saturday, 1st. But many players didn't received them for some unknown reason.
I redeemed all codes, but no emojis for me.
the servers have crashed, not able to login into the game for 10 mins straight now...
Are you sure the last code should contain 4 Hololive smiles that already available in the free event pass?
I suppose it should contain these 4 smiles that many players missed for unknown reason instead.
Yeah a lot of people reported they didn’t get the emojis so they made a code containing them all.
It was not the same emojis in the code
Oh you’re right, well in that case I don’t know what the code was for
You're not alone. This has happened to me several times. I've lost many places in MP when my car just turns into the wall or moves over and I miss the nitro canister, etc. without touching the keys. Just happened in MP and f**ked up my finish place. Very frustrating and getting to a point where playing isn't worth it.
Keep trying, or try another platform version. There are like 6 different versions available for Windows now.
I emailed customer care and afterward the Windows Store version started working again. They told me to try a bunch of things I already tried but I was able to get back into the game without the Windows Update disabled error code. I don't know if they fixed anything on their end or contacted Microsoft to fix it.
the game keeps crashing now for some reason
its crashing in the middle of races, fix your game bruh
they gave away the wrong emoji, cause these are not the hololive one
That's not logical.
maybe game bug 
Make it 150 , bro will be happy
Anyone getting the no connection to game server?
And then your game instantly crashes after trying to queue up again?
It's been like this for 2 days now (Tried to repair game services, tried to uninstall and reinstall everything but it still won't work.)
Autoplay feature doesn't let you use it for more than one stage at a time. Also you have to login again and again just to tap autoplay button. Where is the damn automations it was supposed to have? 
Cuz you don't have to do 5 races again and again
Just login , set autoplay and leave
The issue was never playing those races it was a login game every few hours. Also what is stopping them from giving autoplay for more than one stage at a time? 
It takes just a few minutes for me to play those races manually. Where is the problem solved?
🧐
same error here
anyone
Same error, i'm not sure if we have to upgrade to Windows 11 or anything like that. I really hate Windows 11 in general so..
what we do
what is this error about? it came up today
You need to update or install one windows app from the store. I can't recall the name but its name contains the word "services"
Try windows gaming services or something like that.
there is no update, and it is already installed
I think its solved I logged in using xbox and the game is working f9 now
Server dead again can't logon
no OC 😮
You can leave the game or play another race while autoplay goes.
again ?
No OverClock in Grand Prix no more? Some have and some don't ( i have OC pass all my cars are Overclock except the Aston Martin In CP since new season started)
hi highwayhouse
Hi Rares, how are ya Bro is Road House Blues started again?
I am good. I am here to ask about some ads problem and i saw you here. The club has not started yet.
are ads off on MS?
I have only 50 ads a day in MS, than it's over and yor need wait for new day.
oh ok thanks!
Do you have overclock in GP? I don't have no more since today. even the overclock button is missing
No, it is missing for me too. I remember it had overclock at the start of GP.
Why Mach-E's key in the pass and in the event? Why double keys?? That defeats the purpose of buying the pass on one hand, and the purpose of maxing the car on the other hand...
ummm, maybe ground there should be a despawn zone 
also why is my game dipping to 3 fps every 10 min
OC cars change each season, that's why you don't have it, however if someone OC the car individually then it will stay until the OC runs out, yeah another GL bug but it's due to GP spanning over two seasons. btw I used to go and see a blues/rock band called Road House in England
Anyone else having issues logging into gameloft shop?

The OC must be available to everyone🧐
This splash bug has been there since 20th anniversary update, it make water & mud splash can cover the view of players possible. When you'll fix it?
This ramp is killing me (pun intended).
It's been this way for a long time, c'mon GL
Do something
Bug/Glitch:
Style Token purchase option is missing from Mach E decal
Not all are with style tokens
Intended
Fix your game, the game just close automatic
I've already gone through this about 20 times.
anyone help
WTH Gameloft, is there a new glitch where the screen goes black, while I am still able to see the pink mouse pointer..
Code duration was mistakenly set to less than 24 hours, I cannot redeem codes that dropped at night (when everyone was sleeping, obviously).
What
Edit screenshot 
Pattern on the left is kinda obvious. This chat is NOT for memes.
Hahah, I just curious about the reason that why I could face soo much different server issue. (There's no need to hide the obviousness to be honest...)
Why no Chicago in multiplayer?
Please return Chicago to MP1 ❤️
Why is 911 GT3 RS never available for credits in legend store? I am GL 39 and I am still not getting it for credits
Same problem as the person above.
User ID: u-3e260f2
Username: GABAK_
I had 11 blueprints in the first star which i remember earning some of from the last St. Patrick event. And some from other small events. And today Brabham unfortunately got removed. And many people did get their key. However i'am a victim of this specific bug. I did not get my key. I did try switching devices between mobile and computer. I did restart couple times. I raced once and waited to see if that might've done but nope. I found myself here and i want the key for the car. Down below is a proof of me owning this account, having blueprints for the car, yet not the BT62.
Customer Care Conversation ID: #4187286
i tried to login on the microsoft version fo the game
I CANT SEE AHH!!!
Game server down?
Its fine nvm
I got no connection error mid race, so yeah
same here, I got a message that I i can claim the key, when i clicked it, nothing happened. u-h17c4g3.
Credits Heist isn’t refreshing 
je ne peux pas jouer, le système prend la main
Is this gone?
We asked for more credits and they did this
Same issue i didn't get key for the car after owning a blueprint before the announcement player id-u-e56h9
for windows tab users, before unite update, there was tilt option and it was nice.. now it's not there
Device: Surface Pro 9
Did ads just stopped working for anybody else?
same issue here
No ads, confirmed
same here, ads are broken, AGAIN....
Ads are totally gone… no single ad since daily reset (use to get 40 ads)
Glare noise of the shadow.
More than half a year of game chat being broken. Will it stay broken forever?
RAESR Tartarus still has wallride physics issues, after an entire year. Is GL ever going to fix their mistakes? The car already is barely competitive due to air acceleration penalty. Please at least fix one of the problems, preferably both.
Context for this
@dim comet@storm cloak@lucid obsidian@graceful siren@zinc gorge@violet stone do you have ads now
Oh wow. You are late. Due to the time it happened I believe it might have being related to the claudflare issue.
It started working again a few hours after the issue happened.
Better late than never 😅 just wanted to verify if everything working again
The issue got resolved long ago 
By the time mod team comes in, it's all fixed by itself
yes they were fixed on same day after 2 hrs
cannot claim Gauntlet rewards.. stuck in aloop as I was starting another challenge and time was up.. so looping between claim rewards button then car selection screen for a moment and back to the initial screen.. please fix
restarted the app and it allowed to claim reward..
you know what would be cool? When we are looking to buy Epic upgrades in the legend store, would be nice if we could see how many we have of that EIP in our stash, or even better would it be if we could see how much we still need to golden our car (so basically counting the total (still empty) EIP slots for the car (no matter if slots are unlocked or not) + number of the same eips in the stash). Because once we golden that car the EIP become useless... But especially, because we lose a ton of time to find the number of those same EIPs in our stast and go check the car to see how much we still need, to understand if we need to buy or not the EIP in the legend store, sometimes this is just not possible due to time constraints of life, and sometimes before we do that we risk the legend store will get refreshed and we will miss the chance to get the desired EIP, beforewe find out if we needed it, in the first place.
Wrong wheel distance
yeah, as for now everything seems to be ok, as someone above mentioned - i believe it was related to cloudflare issues
What's going on with the drop rate for the Multi-Card Pack II? If it says 20%, doesn't that mean that out of 10 packs, at least 2 must be recommended packs?
That’s not how it works, 20% doesn’t mean you’ll get 8 every ten packs. You can still get unlucky and only get 4 from the last pack
why is this happening?
Same here, servers are down
same game is crashing for me
after each race in mp1, the game crashes ot terminates in its own
In Russian version A-class Stradale still named just like S-class one, unlike English version. We waited half a year for Nevera Time Attack name fix, please fix this Russian name too!
Is ok now.
???
I've encountered this twice already.
why am i not able to see the new events?[(one:1) and the daily events]
I've repaired the game several times too...
This bug has existed for a long time; it's not going to be fixed.🤔
w market
Your motion-blur forget about blur something.
i don't understand this kind of market
Okay I'm mp1 in the sf90, I keep spawning like so far ahead from everyone. It looks like the same issue with the Chiron all over again
Reason: continuous miuse of channel despite multiple warnings in the past, if you want to talk about the game we have the chat channels, keep this channel only for windows problems
Tartarus physics issues are annoying as heck, and it's just an unfair disadvantage. This is the only car that flipped and crashed that race! Went from 1st to 5th in one buggy crash.
Collision bug in Osaka, this tree is always transparent (yet this time it killed me?)
😭 😭 😭
Pack has the wrong car.
Grab it before they fix , that's a good car actually
The grass is supposed to be blurred as well??? I thought they intentionally didn't blur grass
Getting minus'd for 2nd place? This can't be right.
GL, what are you doing?? These are 5k+ ranked cars against Ultima, what the heck??
In game chat is completely broken indeed. Over half a year!
they don't care about in game chat, but only game economy
@cedar sun , FXX K isn't overclockable for One:1 event...
With vsync off I get 300-400 fps on the steam version of asphalt, but the microsoft store verison does not let me go past 144fps even with vsync off. Is this a problem on my end or is it something that needs to be fixed by gameloft?
Your ratings are too higher so finished on the lower position could make you get -10 to - 20 guaranteed. You need atleast finished on 2nd or even winning the race to actually gain the ratings
No matter what I do, I cant move my data from the microsoft store version to the steam version
nvm I linked it
Why does the steam version look sharper and higher quality than the microsoft store version?
Once the car open it's headlight, texture somewhere will glow. (Selfillum texture error are suspected)
blueprint count is not being counted properly. At this point after calculating all the guarenteed bps from the event which i can get , im eligible to get 28 bps , but the issue is i got 3 bps from those x15 packs in the rewards which makes the car unlocked already , why the count is not adding up? last 4 races i played im supposed to get 4 bps but after i checked i got only 3 . Desync issues are happening
gl is sneakily reducing the amount of bps i have, and this is not the first time it happened
SF90 evo is ruining MP1. Please do something about it.
It ruined gauntlet already
Even gauntlet is fine, but they are literally acting as a roadblock in MP1
the ferrari is a whale killer leave it in mp 1
It told me that my account has been accessed from another device
Then it booted me(in the middle of the game)
WHEN, like literally, WHEN are mp1 free try cars gonna be fixed???? Do you guys even plan on fixing them??
Next update most likely
Its been broken for like what, 2 or 3 updates by now?
1 update
I must've meant seasons, not updates, mb
carrera gt rotation was last working season I think
Undeniably, without any competition, the WORST multiplayer scoring system in gaming history!
Speaking of the economy, how are you doing with the coins? I'm desperate.
3 physics issues in a row, Auckland is still as broken as it was. Worst track ever, worse than Norway and Chicago.
This isn't funny, GL. I don't even know what the heck happened, I just went from 2nd to last in one jump.
In koenigsegg 2nd stage (nevera) it is giving only 2 BPs instead of 3. All the other stages provide 3 BPs
Annoying repetitive crash in San Diego.
Invisible tower hitbox, annoying repetitive crash x2
3rd crash in a ROW due to an incorrectly configured hitbox.
Auckland is a disaster and they've taken New York away from MP
I'm getting random crashes. Each crash creates 1 or several nvlddmkm errors in Event Viewer. There are no other entries just before the errors. I can be in a race or just navigating the menus. My graphics settings were all on High but I'm currently trying Medium. Nvidia Control Panel settings are all default. It's Windows 11. It's been doing this since 1st October. I thought it might be something to do with Windows Update but can't find any installations on that date. In fact I can't find anything special about that day. No downloads or driver updates. The game is the only thing that causes the crash and error. It doesn't matter whether anything else is running or not. I've tried different driver versions for the GeForce RTX 3050 but they all do the same. I used DDU to uninstall each time. I've wasted hours going through various forums and trying all the BS that is suggested will fix but no joy. I can't use System Restore because there aren't any restore points before that date. Has anyone else experienced this? Does anyone know what I can do to stop it? Any help greatly appreciated. 🙂
Gameloft, you really need to fix your server. Many players, myself included, have been complaining for months about how a game can restart on its own up to three times in less than an hour. And the worst part is the constant spam of the annoying "Your connection is low or unstable" message. It's ridiculous, since I even play with an Ethernet cable, I have 50 Mbps internet speed, and I'm the only one in the house using the internet. That annoying message even causes me to lose multiplayer races because the players behind me catch up or even overtake me because of the constant connection spam.PLZ do your job.
You probably already did that, as it's the most common solution. Try reinstalling the game, or clearing the game data and cache. Or even uninstall the game, clear the Microsoft Store cache, and download it again. I've never encountered that error because my graphics card was integrated with the processor, and I hope I don't experience anything similar since I'll probably start using an RTX 3060 Ti next month.😅
Try the following:
- Windows Key -> type Edit power plan. Change display and sleep settings to never, and go into advance power settings and check that Display turn off is set to never, PCI Express to off, sleep to never and disable, and hard disk to 0.
- Go to settings -> System -> Power, change power settings to never/off etc.
- Device Manager -> Disable and NVIDIA Audio devices, provided that you're using another sound sound source like Realtek or AMD, depending on your Motherboard sound chip
Is it intentional that there's only a limited number of packs in Spotlight stages ? Are there no unlimited packs if you replay the race more than 3 times to complete Spotlight missions ?
@flat totem This is the worst Spotlight ever, and on top of that, there are 5 cars with keys
No repeatable packs..
Why does my game keep crashing?
black friday stage 1 CC850 is at 1* in race
The sun is leaking.
Game is back to crashing once per day on windows and its usually at the wrong time. Please fix it.
Open Nvidia Control Panel and change Power Management for Asphalt to Prefer Max performance, restart computer after you apply that change, it should fix the nvlddmkm errors.
It was already set to that. 😢 When I said the settings were all default, I should have said the quality settings. That was one setting that wasn't default.
I've been tweaking the other settings. The problem is, the crash is random. So there's no immediate way of knowing whether a change I make is helpful or not. These are the current settings.
Click on the program settings tab to make it specific to this game. I understand that seems ridiculous bc you have it set globally but try anyway.
Random restarting is back, please check the server issue
I'll leave it as it is for now to test my current settings. Looking at the Event Viewer, I went from the 2nd to the 23rd October without an error. Then the frequency increased. Just doesn't make any sense to me.
3 days without a crash. Then of course it crashed. Now with a TDR error as well though. So I've made more changes to the Nvidia Control Panel. Pretty much disabled everything. But because of the TDR, I've changed CUDA - System Fallback Policy from Driver Default to Prefer System Fallback, just in case the driver default was Prefer No System Fallback.
My game has a synchronization error.
does the microsoft store version still have limited ads?
Burst of speed 2 TLE with czinger is annoying as hell. The AI is always ramming into me at the beginning. Please do something about it.
yes still limited, just barely making daily missions. buy Bps from shop or upgrade or inport parts, not all three if having over level 20 or epic cars. missed last season for much needed garage Bps.
Same color in garage & real game will be different.
Body parts texture error (Or just carbon fiber components feature toggle on?)
@cedar sunAnother bug, I guess. 100k perfect nitro 
can you restart? they updated the missions, if you still see it after restart lmk
Okay, after restarting everything is ok Thx 👍
@cedar sun I don't see any changes, please tell us what the changes are.
Please restart the game, they fixed the perfect nitro and drive X meter missions
Dear Hehe. I know you are very experienced in the game and obviously trying to do the best for all of us players. I am kind of desperate, that's why i write to you directly. A month ago i was trying to transfer my Asphalt xbox account to the android mobile phone. In the process i overwrote my strong account replacing it with the level 1 account on the mobile phone. Since then i am desperately trying to reach someone in Gameloft who can help me reverse it. Unsuccessfully. I am probably not the first person to make something so stupid. Do you have any experience or advice on how to get back to my previous account? Many thanks in advance PepeLeTvor.
This has to go through Customer Care, did you contact them?
Yes. Our conversation lasts a whole month, but i end up always on square 1. This is the last message from them which obviously has nothing to do with my question.
I got the very same answer twice already.
Ok hold on
whats your player id (the main account) and CC conversation IDs
do you have a conversation id from customer care? it's a string of numbers
#0101800 something like this
I'll check. It has to be here. Hold on. And thank you. I very much appreciate it.
4222784
Ok I sent them to CM, they'll escalate it to someone that can help, best i can do, i don't know when they'll answer but hopefully soon
You are the best, i can't expect more. Thank you.
You gotta make the brightness of the color less than half
In Spotlight Nevera Time Attack stage there is a condition to make barrel rolls, but also a Nevada track, where there are no barrel ramps. Even doing forced barrels of the flat ramps is nearly impossible (even with MD) on that specific track. You should just stop generating those conditions randomly or seriously improve the algorithm. These things keep happening. Also, why million different conditions for one reward? What does GameLoft gain by turning their driving game into the worst toxic memory game in the world?
Still getting this nvlddmkm error. The last thing I tried was downloading the Nvidia driver from the laptop manufacturer rather than from Nvidia, as the driver is specific to my laptop. But no difference. The one thing I did note is the spike in the GPU when it occurs. As you can see, the laptop is handling the game perfectly. Then the error happens out of nowhere. Any ideas?
Nvidia has suggested Debug Mode and reverting the overclocked settings In Armoury Crate Manual Mode to default. We'll see if that makes any difference.
UPDATE - It's been a week now with no error. So it looks like the error was a result of overclocking the GPU. I did have everything maxed tbf, but it passed stress tests so I figured it would be ok. Maybe it can be overclocked without issue, just not as much as I was doing. Hope this helps others.
It's not a problem before.
Are any other players having problems with ads? Mine won't load... and I get stuck unless I cancel them
Sometimes ads get stuck until you press the speaker icon.
I'm wondering why is mp no.2 keep matching the same track for most of the time?
Scotland and New York everywhere(especially a specific track such as the city never sleeps) but I can't see other tracks, it's boring
Drift in high speed, and spoiler lift up unexpectedly...
A Friend xd
Reason: Bad word usage
How long it will takes for you to remove the UI elements (color, fonts, textures) from Asphalt9? Another 6 years?
They announced that they're fixing outdated Ui.
We'll see if they keep the promise when the update drops.
It's a different engine
jesko does that too. Idk if its intentional
Game till not opening in my 710 gt so I will wait for the update bug fixes
Chicago's transparent roof has flaws..
Are there any steps at the joints of the polygons?
Using an imperfect course like Chicago for the final stage of an event is a poor decision.
This is not a coincidence.. This happens sometimes..
now again..
I never got some issue as landing on the transparent rooftop, for me everything was fine
Jesko does right, but for benz with fixed spoiler... nope
Different engine is not the reason for the color over-bright. They use the similar basic shader in AL without adaptation.
Gas refilling with ads is not working in Google Play Games (Windows) after update. Time is not reducing.
Ads on windows are getting stuck suddenly
Dear Gameloft,
I speak these words on behalf many people I know who play these game. For the past few months the state of mp1 and mp2 have absolutely been disgusting. Overlooking the poor optimization the game has on Android devices. The multiplayer has become incredibly grindy.
Over the span of 14 days, even the people at top leaderboard struggle to achieve LL until the end of 9th day. So, majority of people are stuck playing with less fun B class cars in boring races. Green strike mode if not worst is by far one of the worse ideas implemented in the game. I appreciate all the new content tracks, spotlights and hunts that you bestow upon us but multiplayer is still the heart of the game and it's state right now it's one of the worst I've ever seen.
Most of my friends with whom I used to play the game have left ever since unite dropped with poor optimization and removal of clash and I lowkey miss them
The division breakup like gold 1, gold 2, gold 3 don't hold any value if people are anyways spam a single good car throughout gold and platinum. Example, Vanda spammed from gold all the way to plat until they get to play with ultima and speed tail. Makes me question what's even the use of the divisions, it has only made the mp needlessly grindy. At least, bring back the +50/-20 progression in mp. Let the people who deserve to progress faster, progress faster.
I play mp1 solely on the last 3 days out of 14 days, and I still finish top 300 on leaderboard. Give me a single reason why I should play boring races with slower cars for the majority of 14 days for mediocre milestone rewards.
Well, that's just my two cents from a guy/player who has played this game for 5+ years and has invested some money in the game. It's sad to see its current state. I tried to speak as formally as I could in the hopes you won't ignore. Which u usually do.
Regards. 🙂
Today's update is causing a large number of races to crash before the game even starts.
On the PC version.
Controller 360 bug is still here
Just downloaded the Steam version and I'm struggling with the graphics settings - does anyone know which setting is responsible for this "ghosting" effect? It's much more noticeable during races, and quite distracting...
anti aliasing i believe
bug in the chat Unfixed
its not downloading
Reinstall
You're right - it's so much better without it now. Thanks! 🙌
Whata?! hehehehehe
This is the type of player Gameloft despises. I completely agree with him; despite being at level 20 with many unlocked cars, but lacking the key, I'm stuck with only the Chevrolet Grand Sport, from the B series. I'm practically at "Platinum" and I'm still stuck with it, even though I have an Apollo with a 4,000 rating, it doesn't offer me the stability in curves that the Chevrolet does.
I understand that unlocking cars all at once makes the company lose money, but as long as you (the company) remain focused on money, the quality will drop and more players will notice (although I agree that most know this, but don't want to admit it). In short, the same "greedy eye" that undermines the morale of many companies may be the case now. I admit, I love racing and this game is incredible, but it's not possible that the same thing is always the company's focus.
Just need more people to call out on the issue. It's not like that I am being paid as a creator to lie and promote the game anyways. I love the game but at least acknowledge the issues that can be easily worked upon.
I am not gonna be chummy with whatever crap's been feed in mouth. Have said everything with due respect. Not gonna pretend everything is fine. Especially being a 5+ year old player and having invested some money.
some one is going to get fired for this
does anyone elses game crash when they finish the practice in gp r6
I don't know if I was misunderstood. But what I meant to say is that I completely agree with you.
I completely agree, every word you say is spot on, I stopped playing multiplayer even though I've been playing the game since the first day it appeared on PC. multiplayer has become terribly boring. in addition, I have over 300 cars in the garage and they are sitting there for nothing because game loft decides which car can play the multiplier and which can't. then why all this?
Why this splash bug still exists? It covered players' view since 4 months ago, and you didn't fix it in your "180+ bugs".
And Lamborghini Asterion goes blind.
Anyone else experiencing issues with trying to claim ad bonuses in the shop? Everytime i try i don't get the reward / can't progress further
I also can't use ads to skip refill time for fuel on my cars
Many have the same, it's been reported
@cedar sun When will this bug be fixed?
Idk
I'm trying to change the location and I'm getting this message: "Emojis are not supported. Please try again."
Where have the private lobbies gone? They're no longer on the multiplayer screen.
Dual color bug is still there.
Game crashes again since update.... please can the team prioritise game crashing bugs! This should be the most important thing to fix.
my game crashet all time....before the race... i loose today over 35 tickets
i loosing today over 150 points in MP1.... on start crashed this game and i loose immediately 10 rewards Points 😡
I could have reached Legend status long ago!
please fix it for my money
Since the update, I am also getting crashes, when I try play a race. Been on this game for 4 years, never had a problem like this before. Windows event log: 'The server Windows.Gaming.GameBar.PresenceServer.Internal.PresenceWriter did not register with DCOM within the required timeout.'
Try reinstall the game
Since this update while playing race nitro key is not responding most of the time, anybody getting this issue 
Murceliago bp drops are trash in the event compared to sf90
ds where ????i have restarted several times
@cedar sun need help
Wait some people might have unlocked the starter car already
where is Pass?
wait for it
Now there is an oc issue , idk why gl devs modify working code
After the update, the Russian name of XX Stradale is still not fixed, it's still just Stradale without XX.
Mp1 said no takedowns , but kds are enabled
It's classic, wrong text
Any info about oc bug ? Is it visual bug or timer got modified ?
Idk, ongoing work
car respawned before entering the tunnel without anything happened , did it predicted future?
/Can´t play for two days now, I get to load the game it opens and then it closes suddenly. I tried for 12 times and it does always the same.
I had the same issue a week ago and I reinstall it, don´t want to do it again.
Yeah, the last update as fixed a lot of bugs 🤣 🤡
The game goes to the loading screen on a little interference in the internet connection.
Earlier, it used to detect connection resumes and didn't go to the loading screen..
I bought the legends pass last season (black friday) but this month i did not get the discount as intended. The pass amount did not change for me. Is this intended that u cannot get discount two months in a row or is it a bug?
@cedar sun
Sometimes you can get two discounts in a row, sometimes not. It’s intended, it starts appearing when you don’t buy it for a while (not the same as the bundle LP with additional tiers)
The discount is only when buying the extra tiers too. Not just the normal pass
I always buy legends pass only, i don't buy tiers
is the SVJ reward upon login removed?
does anyone have an issue with your club not showing up on country list? (club is public and free to join), I was checking list on 2nd account
hello I recently bought the Legend Pass yet i didn't get to unlock the car ( it requires 25 Blueprints ) and the tier 1 only gives 15, I thought buying the legend pass meaning instant unlock for the car.
Do you happen to bought legend pass more than 2 or 3 times while on discount? If you does then it's likely intended because the discount only showed up for people that are not buying legend pass
No. every one has the same pass layout, even thoses who always buy the pass.
It's a new change, not exclusively for those who don't buy.
After this update, the limit of zoom in the camera was lost. Now you can zoom in the camera till the model hide.
Maybe it's a new feature? I don't think it's an accident that the car also disappears when you zoom in on it.
So what's the meaning of this "new feature"? If I want to take a picture, my car shouldn't hide; If I only want to look the scenery, the shadow and particles are still there... Huh
I understand your point, but it could be useful for taking first-person photos, something like that. We just need confirmation from someone at Gemeloft to know if this was intentional or not.
Lexus is not in A Elite class selection - has been replaced by new Retrofarina. Please fix
Why don't I get a season or any seasonal events except for the AMG Black Event and the starway???
my game crashes whenever I attempt to check offers
Left side of the wheel model is bigger than the other side..
Update your game
I have claimed Tier 1 and Tier 8 of Legend Pass.. which was supposed to give me 15 bp + 13 bp = 28 bp of 570s Coupe car..
But it is showing that I only have 18bp of it... instead of having 28bp... How is this possible?? is there some glitch in that???
Reach out to CC
If you have in-game issues. please contact Customer Care with the following information: game ID, platform, device, description of issue and screenshot/video of problem (optional but highly useful)
To contact Customer Care
• Go to the Game Options → Customer Care (recommended)
• Or visit: https://gameloft.helpshift.com/hc/en/15-asphalt-legends-unite/contact-us/
Is it possible to get the 60 free tokens with ads on Windows PC since ads don't work on Android and it doesn't give tokens?
Since I installed the latest update, my Game is not launching anymore. Where my Player ID was in the upper left corner, I see <value>. Any Idea what to do?
Reinstall
I am having opposite experience - for these 60 tokens/60000 credits, ads work on android but not on Windows (google play games). It's weird that, on Windows, ads work fine on other things; they just don't work on these.
Reinstalled twice🤷
Please Fix the Dodge Charger SRT Hellcat's taillight, it doesn't make sense that the car only use a fraction of it even at dark places.
Is the server off? I can't open the game. even tried with my Android mobile and still nothing. It just says connection error.
Im having an issue where asphalt gets stuck on the loading screen like this
Leave it for 5 or 10 mins sometimes it recompiles shaders and resets your graphic options
Tried again this morning, I had nothing changed, and no problems occured, weired.
I can't start a race without my the game completely crashing to desktop. Doesn't matter what mode. Reinstalled a fresh game with the same issue.
Where is my Pagani Imola? missing from the collection. Can't play in Gauntlet....
Apparently a synchronization issue is popping up here and there
the reset button on custom rim & brake color and dual color bug on some lambo and aston cars is still not fixed
Reason: misuse of channel
Game is giving forced ads ?
credits event is gone lol
I have the same problem with de credits event
Smoke issue.
there i no credit heist there the event is not in the tle and i restarted 3-4 times
Same here No credit event..
credits heist resigned again or sum?
No key for Solus GT
Why nerf on class d Hyundai car drift , without any notice
Not a #🖥・windows-issues , if you want to ask something to the team reach out to CC but some changes don't get documented in patch notes this happens almost always
no its not intentional. The car shaders simply aren't double sided shaders. thats why they clip within range of camera clip plane
Is the windows version of the game down?? Also the gameloft shop website isn’t working for me. Game on my iPhone works ok though.
The leader left the team and chose me as the new leader; now I can't even see my team.
What's wrong with gauntlet rating system , this player is 200 rating above me and i got -3 for losing each race
Hello I’ve been trying to recover my account for a long time now but no avail. I believe this happened after the Legend Unite update. Game was stuck on the loading screen and never launched.
Username: AfriKingTT9891
Fist ID: 34ab7a
Later changed to: w-56cd9c
@sweet quarry The leader left the team and chose me as the new leader; now I can't even see my team.
Good afternoon. Team members, I'm here with a problem I'd like your help solving. Yesterday our team leader abandoned the project and made me the leader. Today I can't access the chat, I can't join the team, nor can I receive the rewards. I'm sending you a screenshot of the page that appears when I try to enter the chat.
This page doesn't allow you to do anything.
I've already uninstalled and reinstalled the game and everything is the same.
does the save button not work?
because this may have to do with certain unicode characters (like ™) not being a valid character for club names this update for some reason
Same problem me too
@simple oceanDo you have access to the games or not?
@jade yacht @sweet quarry@cedar sunGood afternoon. Team members, I'm here with a problem I'd like your help solving. Yesterday our team leader abandoned the project and made me the leader. Today I can't access the chat, I can't join the team, nor can I receive the rewards. I'm sending you a screenshot of the page that appears when I try to enter the chat.
Customer care should help with this
If you have in-game issues. please contact Customer Care with the following information: game ID, platform, device, description of issue and screenshot/video of problem (optional but highly useful)
To contact Customer Care
• Go to the Game Options → Customer Care (recommended)
• Or visit: https://gameloft.helpshift.com/hc/en/15-asphalt-legends-unite/contact-us/
I don't know what causes it, but individual account problems are to be looked into through customer care, hopefully they help you
Why on windows are not daily free ads for token
It's an offer exclusively for mobile, you can still access it through your phone, the concern was raised back when it launched
since when? they were also on windows until a few montjs ago
They were for like 1 update, and I think that was not intended
ok
@muttley I have acess games.
since the update showed up my game is running very poorly and i think i found out why. its only using 1 cpu thread. is this a known problem or is my pc just not doing what it should?
Always was like that!
really, but then i dont know why the performance is so bad lately, the races start with 80 fps and slowly stack up to 120 but then it still feels slow and just not as smooth as before. i have no gpu driver update or else, games like cyberpunk etc run very well...
Bad optimization!
On certain maps are there areas were fps will drop over 30%
Try reinstalling the game or clearing its cache that can help, and yes single core is intended
in la boca map something like a meteorite exist on 3%
idk why thats happens or what is that but i cant see front with that😔
Can you show
uh i didnt take screenshot
letme take it in private room
edit: sorry for bad quality
I see, what's your GPU?
||gt730😔||
Maybe that's why, I'm not sure though, what you can do however is try the steam version with Vulkan, see if it's better
ok tnx for help🤝
So not all platforms are treated the same. Unite in the announcement is a joke
I have a fairly average computer by today's standards, AMD Ryzen 3 4300GE on 3.5 ghz with 16GB of RAM and Radeon RX 480 graphics card and I never have a frame drop. It must be something with your Windows.
that thing suggesting most people unlocked it at one star is a mockery! mission impossible!!
Doable
It is possible.
but it is hard for most people, so realistically the bots need to be toned down
why both stages asking for same star?, its previous stage asked for 3 star for a hazard lvl2 race
Because it's intended
Cheaky stuff to make players spend when they not needed 
When will the chat issues be fixed? Its always broken in windows or pc , same is good on the mobile platform, just sort the message by date time is needed, it is supposed to be a simple fix, don't know why it would take years to fix.....
For some reason I got an error which says: This account was accessed on another platform. I restarted and its fine now. Should I worry?
also ease up on the censoring, why should 'server' and 'got' (amongst other everyday words) be censored
ya even the word "game" is being censored, lol
Don't worry, server bug
There are respawn problems on the India map
I found a workaround on the ad problem. Run an ad, let it run and time out, game resets. ads are fixed
nice
I refreshed the Legend Store yesterday night using 20 tokens and since then it stopped auto refreshing. Also. it doesn't refresh on daily goal reset which it used to do. whats wrong with the Legend Store.
If it doesnt refresh 36 mins from that post report to CC
But what about the free refreshes? Even if I refreshed it yesterday night, it should have been refreshed at 2:30 PM, 5:30 PM and 11:30 PM. that didn't happen.
it'll fix itself
Ok. will let you know if it doesn't fix itself.
Anyone on here play asphalt9 on the xbox
Just a small issue. The trade tokens are giving an ERROR!! value when entering and exiting a card pack from the store. But they show a value in the legend store.
i made some configs on radeon software, windows and monitor setting + windows update. The Game looks and runs better than ever before. Full Graphics settings + 150% resolution in constant 144 fps. thank you guys
can not do pinned missions after completing main mission (SP 5000) and returning later, need a fix. on PC and can not waste 3 tickets with limited ads.
Hi, is anyone else having issues with the store in steam or Microsoft store. I can’t buy anything
I have an issue where when I start a race in the drive syndicate, The low connect warning shows up and it reloads the game. My cursor disappears afterwards and I have to reopen the game again and this bug also racks up my wanted level in the drive syndicate
my game keeps getting stuck like this when I open it. Unable to play anything its just stuck like this. tried verifying files no luck.
Gameloft please fix the token ads packs in android, I watch ads and don't get any reward and just get the option to watch ad again, basically an infinite loop of watching ad and not getting reward.
read this #🤓☝・mod-info message
tried reinstalling still same issue
heyyy, where's the front right wheel of solus bug fix (captured in paris)
She's not in the garage.
It's in the next one, not the current one
How often does it happen, is there anything that triggers it, what's your version, what are your hardware specs
No it was always there for every device.
what am I suppose to do with this
what age did u put in game
don't remember,it’s been a few years
afaik the connect button gets greyed out if you're below the age required to access social features, reach out to customer care, they might ask for proof of age let you resubmit your actual age (assuming you're above the minimum age which i forgot lol) and that will allow you to connect ur account
is that the only reason?
should be
ok then,ty
Most annoying problem, it STOLE my result!
GL MUST recover event tickets and gas for that problem
9 out of 10 times, when looking for mp1 lobbies shows this...what to do?
Update 23rd of december:
Issue has softened, but still occurs. I have not changed anything....🤪
Can you try restarting the game to see if the connection is stable while initiating matchmaking?
Russian internet restrictions probably. Use vpn.
Doesn't even exist on pc 
If I use vpn, the game does not connect at all🤪🤷
VPNs works for Steam and Epic versions. But sadly, MS Store version is very peculiar with VPNs.
Bro my game suddenly loads 100x slower after i updated my drivers. It might pass the starting loading screen but when I try to race, it never loads. I havent been updating my drivers for 2 years (lol) and the game loads fine but crazy stuttering frames and lag. Now that I updated it, everything feels smoother but the game won't load. Actually, this error happened too when Unite just launched and is the reason i quit. I tried using VPN, it makes the starting loading screen a bit quicker, but I still can't load my race.
Im not good at mobile so if i lose access to my PC then my grand prix is cooked 😭 (and everything else)
Also, this is STEAM version. Microsoft store is bugged and I can't do anything with that app.
I really hope this is fixable 🙁
edit: im still trying to load the race with trion until now
Also the game doesn't froze, it keeps loading forever
me too
Idk Epic, with Steam Not loading too🤷
For steam report in #🌫・steam-issues
can i repost the whole thing there
Probably network problem
okey but its already staying like 3-4 days🤷
Weird, try reinstalling the game
how the hell can I pay on gameloft shop with paypal, if it does not accept my zip code? I'm not in the US, but paypal is global. WTH?
they just added this zip code thing recently... before there was no such thing.
Even paying by credit card requires a zip now, same problem... This is absurd. They made the whole shop US-only??
It might be PayPal's end.
Just for clarity, it needs US zip-code even though you're not living at US?
it seems like GL want money only from USA
Just 1 bp per car in this event? Error or intended?
Reported
I did not even get the 1 Blue Print for winning the race in Christmas Countdown.
Exactly, I am in EU.
I re-instaled the game but it still does not work. Do you have anything else in mind that might work, fixing the issue? Or do I just report the problem?
Nothing in mind besides customer care
hi, they're investigating on this matter, currently no solution. Be patient while the team is checking this matter.
I would like to report an issue where the "BEST OF 2025 #5" gives only 1 Bp per car
why this doesn't count if i take like 3 to 4 nitro bottles, and doesn't give me the coins
it's been like 10 races now
About the Christmas countdown , please don't report it anymore, it's intended
Hello @Hehe I did not even get the 1 Blue Print for winning the race in Christmas Countdown. The Automobili Pininfarina B95 did me not get the BP. I need this BP for unlocking Automobili Pininfarina B95.
Player id: u-d3d28ff
I had 29 BP before the race and after the race i have 29 BPs. But the race for Automobili Pininfarina B95 is checkt finished.
Can you please look into this issue? Thanks for your support.
If you have in-game issues. please contact Customer Care with the following information: game ID, platform, device, description of issue and screenshot/video of problem (optional but highly useful)
To contact Customer Care
• Go to the Game Options → Customer Care (recommended)
• Or visit: https://gameloft.helpshift.com/hc/en/15-asphalt-legends-unite/contact-us/
Thanks
i wonder why these kind of events are intended?
i mean, with these BP almost negative
I faced the similar issue many times and customer care said that didn't happen , everything fine
Thanks, all the other Cars the BPs are counted. But on Automobili Pininfarina B95 which i only need 1 BP for unlocking it it did not count. So far customer care has not given a feedback. I hope that they will fix this issue.
I have written to the support they say the problem is on my end, if my zip doesn't go through, but I know this is a bunch of balooney... Because my paypal funcions perfectly and I never had to enter a zip code before accessing the payment window.
Edit: Solved, they wanted the postalcode of our cityx's PO box. For some reason.
this is still not fixed
??? why +1 rank?
So you're forced to use the EVO function. And you know you need the gold car for that.
Game was not running...
The error code also indicates that there's something wrong with the game's files or xbox services. Try the usual (repairing the game through Windows settings, or just reinstalling, checking Xbox app and other services, etc)
did GL said that they fixed a bug in Norway ?
this part never showed anything, always empty space.
First time like this, been unable to connect last 2 days.
Try with a VPN, turn it on connect and turn it off when game loads, see if it helps
same car performing differently , it is going slower in the evo event
Known problem, some evo cars have less TS depending on the event, it was reported iirc, but in this case it'd be better to provide 2 vids with the same nitro type used for clarity purposes with a description where each vid was taken
here ya go , this one is in pl and the recent picture with 499 is the evo event
how to solve this
Read it
customer care never answers to me
shadow resolution stuck at being low despite turning it up to the max
hmm, never had to do this but will give it a go.
edit: It worked 👌 Never had to do this before though, strange.
Can we know what kind of research and development gameloft been doing that they are not getting time to fix token ads in Android ( BTW it's been 7 days)
texture...
the sad truth is they are removing it from the game. no more free daily tokens
can't win Holiday Overdrive Showcase with Toyota GR Supra 2023. Is this intended?
It's possible but likely needs an insane luck due to the car perfomance
i need somebody
never mind what is going on with the gauntlet bruv it devoted me from 1226 to 1040 just now and now im back up
look at the first ss where my rank was randomly down to 1040 but now back up (last gauntlet race i did was this afternoon)
Thanks bro!!
It was my 5th attempt and two bots were ahead of me in the 5th attempt. One of them knock down the other and got wrecked in process near the finish line.. luck really plays a big role in winning the races now..🤣 🤣
guys when im starting asphalt legends on my windows its crashing again and again how do i fix
Nope, this bug only happened on single color.
Cannot see the CCXR hunt at all? Event missing?
why is there no event for ccxr
no event for ccxr🥲
Heyo, @gritty totem @white plover @worn scaffold
A dev has responded to this missing event and have informed the team to fix the issue.
why do 1 year after testing the windows version, there no sound
why at least 10 or 15 people are experiencing this bug and it's still here
Keyboard Steering Issue on PC
Asphalt Legend’s driving model is clearly designed for analog input (controller/touch), but keyboard steering is fully digital (on/off).
This causes over-steering, speed loss, and unstable cornering, even with low sensitivity and proper driving. Keyboard players are therefore at a permanent disadvantage compared to controller users.
This is a design limitation, not a skill issue.
Adding simulated analog steering or advanced keyboard steering options (smoothing, steering curve) would greatly improve the PC experience.
@cedar sun Hi, I don't know if this has been reported, but in stage 5 of the Koenigsegg hunt, the blueprints have gone from 2x to 1x
Hey I fixed the issue
Also there should be a EIP chance too.
Screenshot seems to be for Stage 4
no
Thanks for the clarification.
Stage 5 should have 5 star packs 🙂
Was the last issue related to McLaren coupe unlock was resolved? If so, I haven’t seen the BPs granted in my account
[HOLIDAY OVERDRIVE - BUG REPORTS]
You know the drill:
Chevrolet Camaro LT instead of Corvette ZR1 on EVO Showcase: ZR1 TLE.(fixed.)Missing McLaren Solus GT key on DS14.(DS taken down, but it's likely on fixes.)Toyota Supra GR 2023 hunt has 2 instead of 3 packs.(fixed.)- (Unknown) OC duration seems quadrupled days for applying it.
- Non-EVO cars can play the EVO Showcase TLE: ZR1.
- Legend Pass: McLaren 750S Coupe Tier 1 isnt a guarantee unlock. (15 instead of 25.)
a few tiers into the LP, there's one that will give you 13 bps instead of the usual 3 bps to make up for the 10 missing bps at start
hello, i used to play this game 3 years ago (when it was still a9) on ios. Nowadays, I want to get back to the game on steam, but I don't have my old ios device anymore (I still have my id tho). Do I have to make a gameloft club account for progress transfer?
You need access to your iOS account to make a gameloft club there then sign it in Steam, if you lost access but has ID go to customer care they might be able to help you
If you have in-game issues. please contact Customer Care with the following information: game ID, platform, device, description of issue and screenshot/video of problem (optional but highly useful)
To contact Customer Care
• Go to the Game Options → Customer Care (recommended)
• Or visit: https://gameloft.helpshift.com/hc/en/15-asphalt-legends-unite/contact-us/
Thanks a lot!
Thanks for replying.
Was those 10 BPs added later in the day or week?
I think who ever bought bundle pass or ultimate pass didn’t get those 10 BPs as they were added later… so I just want to confirm if this change was done later. Because both passes directly let you claim up to stage 8 or 15 respectively… which means when those BPs got added later they were not claimable for those folks.
I counted on my account and I am for sure missing those 10 BPs.
I just checked again and yea the 10 bps was added to tier 8 of the legend pass on the same day of the start of the season but it was after LP was up for like a few hours so Bundle Pass/Ultimate Pass buyers in the first few hours probably did miss out on it
this may sound frustrating but specific cases like this should go through CC
If you have in-game issues. please contact Customer Care with the following information: game ID, platform, device, description of issue and screenshot/video of problem (optional but highly useful)
To contact Customer Care
• Go to the Game Options → Customer Care (recommended)
• Or visit: https://gameloft.helpshift.com/hc/en/15-asphalt-legends-unite/contact-us/
I'm sorry I couldn't help more but that's all the info I managed to gather
Thanks .., this helps. I will submit the ticket
Not just a Windows issue (I think), but many decals that involve a stripe or line of sorts that runs over the top of the car are misaligned. Will there be a fix for something like this or will my OCD forever be attacked, lol.
In the images taken:
- The Czinger stripes are shifted to the left side of the car
- The Silver Lightning center stripe is shifted slightly toward the left
- The Alfieri MHA decal sports a very prominent misalignment on the roof
I am unable to claim GAUNTLET REWARDS
@small mason It goes into car selection LOOP and gets out to ready to claim screen
i have closed the game and reopened, now i got the rewards
I don't know if this has already been reported, but mp2 is missing for some people
Repost
Track overviews in Gauntlet don't match for Singapore tracks. They all use the track view for Caribbean Resort Dash.
Text in carrer is too dark
The required times in the special hunt needs to change , those are too hard for beginner players
Especially stage 4
Upgrade the car, so far all times are working as intended for both Touch Drive and Manual drive
Sometimes I get black screen when I choose the watch ads button. Ads do show up a few times, others just dont, and I lose good credits because of it
It is upgraded , I have driven once with td and one mistake happened and can't best the required times
Please remove lateral bloom effect...
is there a reason why this happens? i made sure that i'm logged in correctly, restarted the game, my pc, and even uninstalled and reinstalled the game
Nah, that's nice. Bloom's types look pretty good
.
Could you give it a try of "Manage Subscription"?
Okay...?
Dude, it looks like that because the effect of picking up the nitro bottles is too bright. Plus, that effect literally lasts for one second and it looks pretty cool.
Why these guys are so keen about the graphics which are visible for like a split second when the entire physics and kd and currency system is ruined
What I care is just another case, bruh.
it brings me to the xbox game pass
give it a touch with Customer Support, this is beyond my knowledge how to help.
i've already done that, how long until they usually reply?
Depending the volume of tickets the CS will look onto.
but the funny thing is that the game works on steam but not on xbox idk why
Steam doesnt use the Xbox API. Separately.
Hints that asphalt going to become paid game in xbox 
What is wrong with CCXR last stage epic drop??? It's been 2 almost days grind - got 1 epic?
There is something not right in algorithm selection for epics in last stage CCXR.. it can be normal?
Works fine
Today I got 4 epics by spending 30 tickets...10 in the morning and 20 in the afternoon/evening. Apparently, it’s okay
You must be some kind of divine exception then, because the others are struggling ..
"Leave" button in team racing wrecked.
It was disabled some hot fix ago because it caused some crashes while the race hasn't finished.
No idea if they'll fix it later or something.
Half day no-stop grinding and not a single epic. Gameloft!!! Fix your drop rate of stage 6 CCXR ! ! ! !
Alright replied about this matter yesterday
Thank you!
Hi @cedar sun HeHe, do you have some infos about the very poor drop rate of stage 6 CCXR? Will it be fixed if yes can you tell us when? Thanks for your support.
☝️
Ok thanks, it is intended.
when we get fixed about these message issue in MS store version? it's been already months not getting fixed
all unlocking cars or WC donate messages goes up and chattings are placed to bottom, timeline is mixed and can't use message feature well
in all other platforms works well, only MS version is the issue
The windows club chats are totally broken :
- not updating in real time
-not showing your own messages
-randomly shuffling messages of other people
Please fix this
same issue is not present on steam
They have always been broken, since I can remember, that's why clubs have their own discord servers to communicate, otherwise it's impossible through the game.
As i said on steam it works perfectly fine and it also wasnt an issue before unite old a9 worked perfectly but if the steam version works the code/script is simply worng on ms
Solution? Paste the steam script into ms store version.. problem solved
Club chat known problem for a good while
chat has always been broken since the beginning
Since the beginning of unite maybe because I dont remember it being broken before
However, I am playing Asphalt on after 8pm GMT 5:00+ so it shows Connection error when i am in Pakistan!
No epics in Revuelto event for support cars?
Is it a bug or intended?
Most likely intended
I keep getting this error in team pursuit (mp3)
same for me in mp1 and mp3 (mp2 is fine)
i think mp1 cars line up stay exactly the same 3rd time in the row (no car in and out)
i have it somehow lol
Is this drop rate intended now for SE multipacks, or just a nice "present" for upcoming Absolut SE (used to be 20%):
says 15% but its actually only 6% if u only need one car which is breaking consumer laws for several countries since not all countries can show these rates
AAAAh guys.... i have a problem
i intentionally calculated the cars ranks so it be under 14000 so i can play in Division 2
And yeah my total rank is 12680, yet it still put me in Division 3
any help?
@west wigeon @small mason
not worth pinging 2 mods, but
mb
can you show me your 5 highest ranked cars in your garage?
also I'll reply as soon as I am back
need to do something
In my whole garage? or just the Gauntlent ones?
the whole garage, that's how the division ranking is based
OOOhh....Well i'm cooked
i thought its based on what cars i choose in the Gauntlent, Not the cars that i own in my Garage
has someone else suddenly have gotten their fps capped at 30 despite have been totally capable of playing at higher fps?
i've reinstalled the game, changed the settings to the lowest possible graphics and nothing has solved it since it started yesterday, i used to be able to play at 120 
there is your answer
keep that in mind, also keep in mind that OC also affects it
what platform? steam/windows?
steam
I think I know the culprit, I don't know where the config file of the game is located, but it's 99% the cause
oh, is there something that i need to change there?
you'll find that fps is set to 30, just remove the numbers and save
it's probably in read only and it's set to 30
if you find the file, open it in a note pad and press ctrl + F and type fps
it'll send you to the line directly
make sure to make the file read and write
okay okay thank you, i'll be looking for the file and update if something changes
i managed to find the file, edited it a couple of times and even deleted the whole gameloft folder, but it didn't do anything, still hopelessly capped 
Interesting, I presume once you only need one car it will default to 15% like it did with the 20% drop rate. Do you need all 3 cars or just the me412
In that image only the ME412 is needed
Ahh. My guess is that drop rate is set up as 3 cars as opposed to 1. If you scroll through can you see the other cars still?
I do agree though that’s it’s not clear.
No...pulls were done and i got an average closer to 7.5% drop rate which is absurd and is very unlikely to be a flook
And for people in the US it literally is impossible to see the real drop rate which needs to be fixed asap
Yep. I'm in the UK and don't see this. That's not ideal if the drop isn't increased as it was before.
Did you ever look at the previous drop rate when only one car was need. Did that show as 20% @wind holly
Don't have one off hand but I'll look for one
I would be surprised if the drop wasn't increased as it was before. If it isn't it looks like it's and error.
I accidently bought the legend pass first but i wanted the ultimate pass so i bought it but i never got it only the legend pass also after you find out why i never got the U.Pass did i also pay double cuz i bought the legend pass first or was it cheaper and is that why its called the upgrade 2? now they even took away the legend pass along with my rewards like i pay $80 and get nothing also GAMELOFT has yet to even reply and i started my message with them at 2 this afternoon
Purchase problems go through customer care not here
If you have in-game issues. please contact Customer Care with the following information: game ID, platform, device, description of issue and screenshot/video of problem (optional but highly useful)
To contact Customer Care
• Go to the Game Options → Customer Care (recommended)
• Or visit: https://gameloft.helpshift.com/hc/en/15-asphalt-legends-unite/contact-us/
Are you plan to fix a bug of never appearing Aston Martin Valkyrie blueprints in Legend Store? On Unite lauch there were blueprints of Valkyrie in store. But then GL broke something, and now Valkyrie blueprints never appear in Legend Store despite of a garage level. (Epics appear, but not blueprints). Please fix this bug, it exists more than a year I suppose.
I am getting this server error quite more frequently from yesterday, Is there is any issue going on?
Was reported, not just you, many users have that in MP
They won't fix it I guess
Sometimes the game restarts but then my mouse lit disappear
After investigating this with other club members, I am certain this bug is linked to the Lego Spotlight Event from Aug 2025, I was able to purchase the Valkyrie blueprints from the legend store when they did randomly appear prior to that event, BUT once I had purchased a couple of the blueprints (2-4 can't remember exact amount) from the Lego Spotlight Event Shop/Store they stopped appearing in the Legend Store, after checking with other club members, they said that they can still buy the blueprints from the Legend Store, I dicovered the only difference was that I had purchased the Valkyrie blueprint from the Lego Shop and they DID NOT purchase any from the Lego Shop during that Spotlight Event, please forward this along to the Devs/bug team.
I've never ever seen Valkyrie bps in my LS. Neither before nor after the Lego Spotlight.
I have the same issue, they disappeared a few months ago.
After reaching a particular garage level or did you notice anything else that might cause their disappearance?
I think I lost it around level 41 or so.
known bug.
it says i cant sync, i tried restarting my pc to no avail
it doesn't sync even after repair and reinstall, what.. it was working fine yesterday
See if the Xbox app is well working and logged in
Also there are few solutions in the pinned msgs here see if they help you
fair ill try and come back
yep still no dice after repairing the xbox services, i guess ill just go to steam
@cedar sun sry for ping but will something bad happen like losing my account if i proceed without the sync ? (first option), cause i cant refill anything on steam 😭
If you're connected to Xbox or steam you won't lose progress, you'll only lose it if you're playing on a local account
🥀
See the amount in stock
game keeps crashing and giving this error...
3rd GP and I'm not sure if anyone before reported, but still can't see the bps bar and need to press kart (fastest way) to check the full status.
cant get access to gameloft shop , anyone having this issue or just me ? tia
Reason: Bad word usage
I do not see it either, not you only
https://shop.gameloft.com/games/Asphalt_Legends
Try this link
Gameloft Webstore
I know I'm not the only one
Can please someone tell me why I can't upgrade my Chimera with credit and continues to ask me S. Currency???
Regardless I have unlocked the car ???
U need to wait till the DS end
Security's headlights can pass through the building.
I'm a team leader. Since the last update, I haven't been able to change the club type in the club settings. I have the same notification on my PC and mobile. And the tips from Sandra in customer care don't help, like reinstalling the game. I need a real person to fix this.
Do you have tm in name
I don't know what you mean by tm translate, it doesn't translate for me
™ this
Yes i think the ™ at the end of the name causes that, all i can tell you that we reported this at the start of the update
Thank you for your help and time
Anyone noticed since yesterday a terrible stutter and tearing in menus? During the race it is ok but in cut scenes and menus it's awful.
Wait till drive syndicate finishes… you can use credits to upgrade
Idk what happened but I download asphalt unit on my new laptop and it started over
XBOX players should be able to collect the rewards regardless of whether they play on mobile.
I am still unsure why this is not granted for all XBOX players. If I choose to play a non ad supported system, I should be able to collect rewards.
Nothing more infuriating than finishing a race and seeing the credits I could have had.
It's not treating all XBOX players fairly. The fact I play on an ad supported platform has no bearing.
Not only XBox, but Steam players also. I don't even understand why only Android players have the right to get 60 free tokens everyday for watching 3 ads, and on top of that, they also get 60k credits on the weekends. Atleast Windows should have those too, we can see ads too. But noo, only Android players have the right to them...
I agree. That said, I can get the tokens on iOS or android.

which car is this
Gp
I don't know is this is normal, i have a little problem in the secondo lap with de portal to San Diego to the other map
Cars nitro is going into 4th dimension 
idk
They removed them from the shop, event still on, what's going on?
pls get ds pack shop back
What we can do with event with no shop? 🤣
Event is still on. We still have a little less than 24 hrs
i can't do anything, it's the weekend
contact customer care maybe they can talk to devs
Google Play Games. Ads selectively fail to work on refuel time reduction and daily tokens/credits. They work fine on free ads packs and daily ticket refilling, so it's unlikely an ad issue.
what happened to the DS shop???? I saved all those coins and now it's gone??
DS packs expiring early is a widespread issue and has been reported
so they will extend it ? i just started my DS i reach the zenvo to see the pack are not there anymore
I do not know what fix they will employ if any, they don't work on weekends
Syndicate shop dissapeared!
Please return!
bumpmap scale error.(5 cars founded only)
no more packs un the syndicate store with hours left????? is this real???
I've reached out to cc yesterday and was not given any reply, I've accumulated syndicate coins by buying packs with tokens and for what? To get a converted cap of credits? Spent my Sunday in utter despair. This is too upsetting 😭 💔
Event is ending in less than 1.5h and no formal response from Gameloft.
same here. they should fix it it's imposible not to
I spent some money and few hours to get those coins then the shop disapeared
That's really sad
The DS stuff was intended
I lost a lot of money and time because of that. Closing the shop in advance is incredibly unprofessional. HOw can I get my money back? Cause those hours of grinding I guess I won't recover...
I understand, but that's what I was told, if you want try with customer support for a refund request
If you have in-game issues. please contact Customer Care with the following information: game ID, platform, device, description of issue and screenshot/video of problem (optional but highly useful)
To contact Customer Care
• Go to the Game Options → Customer Care (recommended)
• Or visit: https://gameloft.helpshift.com/hc/en/15-asphalt-legends-unite/contact-us/
Hello,
Thank you for reaching out and for flagging this.
I'd be happy to shed some light on this. You see, the Drive Syndicate relay packs disappeared because, according to the original schedule, both the event and its offers were planned to end yesterday. For that reason, the packs were removed as expected.
However, due to some necessary technical adjustments on our side, the Drive Syndicate event itself was extended for an additional day. Since the packs were already scheduled to end with the original event timing, they were not brought back during this extra period.
This isn’t a bug, but rather a timing mismatch caused by the late extension, and I’m truly sorry for the confusion this created. On the bright side, I hope you were able to enjoy the extra day of the Syndicate event and make the most of it!
Thank you for your understanding in advance.
Sincerely,
Anna
Gameloft Customer Care
Incredible. She even told that she hoped I enjoyed the last day of DS... Clearly she didn't understand that I couldn't play it in the last day and I losty money and time. There must be another way, there are others in my situation
they are just...
this is what they replied even after SH was started already by the time they replied
Unbelievable
why are there no token packs for venom you are lying again
Intended, again. If something is intented and the product is aimed at consumers, then a prior disclosure about the terms and conditions is required. If the company provides a game where people spend real money you need to provide intentions in due time so that they can make adequate decisions. Bring that to your lawyers.
I still don't have the offerwall and I'm over 18yrs. So annoying.
I have an issue with my account. So i tried to transfer my android account to my windows microsoft account. But it seems that my microsoft account that i played a little was the one that was transfered and now my original android progress is gone. Any idea how i can get help here?
Individual account problems are best addressed to Customer Care
This is a problem that should be sent to Customer Care
If you have in-game issues. please contact Customer Care with the following information: game ID, platform, device, description of issue and screenshot/video of problem (optional but highly useful)
To contact Customer Care
• Go to the Game Options → Customer Care (recommended)
• Or visit: https://gameloft.helpshift.com/hc/en/15-asphalt-legends-unite/contact-us/
any solution ?
Please fix the bl oody crashes! Been happening for years! It's those in game pop-ups or pop-outs, whatever you want to call it. Get rid of them
Try a soft reset on your internet router?
Please kindly consider either removing the ad duration limit or blocking ads longer then 30 seconds. Some ads are now VERY long, triggering your ad duration limit and forcing the game to resync (without giving the reward), even when they are closed immediately after they end.
Game is randomly crashing with "no network" thing while iam having good network. Hopefully this can get fixed
It's fixed
Thank you
does the game already run on DX11 pcs like with a Nvidia GT 710 graphics card
Graphics: Intel HD Graphics 4600 / NVIDIA GeForce GT 630 / Radeon HD 6570 or better (DirectX 12 compatible).
You might need DX12 applicable card. But give it a test see if it runs?
alr
In the eula you agreed that whatever money you spent in the game for currency or vehicles can be taken away at any time, and that they reserve the right to do so. There’s also probably something that says ____ is subject to change at any time. Don’t try and sue Gl because you agreed to every single term and condition
Well, in EU the legislation is more consumer oriented and EULAs can be made void. Besides, a court could se an EULA as mutualy exclusive. Lastly, no one is talking about suing, that’s more standard in common law based jurisdictions.
@cedar sun Seems too good to be true. Is the key for absolut on last stage correct?
I asked about it
will let you know
There's a glitch in stage 2 with the Aston Martin Valour; the car isn't available for testing. Is that normal?
@cedar sun
Okey Thx
Not able to connect to the Server Mp1 and Mp2. Game ist restarted already.
wild
Just trying to play MP2 and this happens
It is happening to me too
Is this still happening?
Not anymore!
New drop rate in multipacks is terrible, I opened 16 Absolut support packs and received seven x4, almost half of the packs.
Please return old drop rate, new drop rate is terrible.
What does this number mean: 105/300? 🤔 I only have 20 blueprints for that car (never played that event before)
It stacks all the blueprints, including the ones you needed to unlock (which is 85, so adding the ones you have right now=105)
Right, I forgot I needed that many to unlock it in the first place. Makes sense now - thanks! 😄
Literally 0 ads on windows and Android, issues still continue to persist even after more than a year
seems like GL club website is having trouble with giving daily gift... I'm trying for 20 mins now on different browsers and different ISPs. After sending the request, page shows a turning wheel infinitely.
ok after 10 more mins it finally worked
hey anyone does know how to fix when opening asphalt 9 black screen coming and its closing automatically
Please get rid of those in game pop-ups or pop-outs (whatever you want to call them) as they are crashing the game and crashing it at vital moments!
Which of them are crashing the game?
Blank pop ups
New Bug : Players have conpleted 192 conditions in Jesko absolute SE but packs are still not open which is locked still for >= 192 conditions
reboot
I've rebooted several times
I think we'll have to wait...
All of them. Game just crashed again on a vital part of Gauntlet... I was just about to win 3-2 and the game crashed, now I lost that match-up
If all of the ads are crashing your game that might be a problem on your end, i'm not aware of a widespread problem like this, try resetting the game or reinstalling it for starters
I'm a new player, on Android I can play normally, but on Windows, with the Microsoft Store and Steam, my game opens for 5 seconds and then closes immediately.
can someone help me to solve this problem?
Aeon event gone without claim button
Can you reach out to customer care please, if you missed the rewards they can send them
Rewards already distributed?
yes
Rewards received
Have I registered successfully for "LEGO Technic Bugatti Chiron Pur Sport x Asphalt Lucky Draw"?
Hm... This is... "Value / Value". 😄 When all groups are unlocked. See you in 5 days, GF.
It's not a problem on my end... its been happening since I began playing the game 5 years ago. Why do you put those pop-ups/pop-outs ingame anyway? There's no need for them at all, we can all see what is on offer in the shop or in the events!
Reason: banned emoji usage and misusing channems
Is this an issue for anyone else where the daily events and credit heists are missing?
Hey there,
Recently, I installed the game back on my PC after not playing for some years, and I was surprised with 2 issues, the first one being about how the game looked, having a lot of black flashing parts all over the place (I managed to fix it I think, but I will still leave the video here if needed, it’s the second one). The second one had to do with the graphics and particles when playing the game, having really cursed textures on anything Nitro related. For instance, when I enabled nitro, the flashes started bugging, and when other competitors enabled their nitro or a nitro bottle was near, it started blinking in a really odd way, being an issue that I still have to this day. Is the any fix or reason for this?
they still work but pictures wont load. any idea how to fix it? its kinda anoying
I too have this problem for several months.
Hey there,
Why I can't even lol in the game chat??
try typing the word "Game" or "Event" or "Got"
https://youtu.be/_o70nVqqP5I
this is mental, i got put into a death loop
sorry its got the endscreen, i couldnt start recording before the match ended
basically what happened is i crashed into a wall, wrecked, and then respawned in a ramp, which flipped me, and then subsequently respawned me in the exact same spot, repeating the loop.
"server" (as in, discord server), "am" (as in, I am doing this) and "making" (as in, making 100k rep)
Hello, I'm new to this server and came here looking for help, having to do with my account sign in since i just recently noticed facebook log in isnt available anymore and i checked on my facebook and my old asphalt 9 account still shows it being linked, I also cheked customer support but i just keep getting automated responses back only to the issue i selected not my actual problem i added in the description of the message, specially since on gameloft support it said they would even ask for my user ID to help them find my lost account, anyways im hoping someone here can help me.
Why can't I log in with Facebook anymore?
If your progress was linked to Facebook only, you can contact our Customer Care team and provide your Facebook numeric ID linked to the lost account, so we can help with the recovery.
You can find your Facebook numeric ID by following this guide:
https://www.facebook.com/help/1397933243846983
If you have in-game issues. please contact Customer Care with the following information: game ID, platform, device, description of issue and screenshot/video of problem (optional but highly useful)
To contact Customer Care
• Go to the Game Options → Customer Care (recommended)
• Or visit: https://gameloft.helpshift.com/hc/en/15-asphalt-legends-unite/contact-us/
Follow what's above, that's the only possible way, no one here can help you
well thats literally what i did and ill just keep getting automated responses does the gameloft support team not contact the user personally?? not trying to be rude but i just want help
They do you might've messed up something, after sending the request you should get an email with a conversation ID that confirms that they received your request, and after some time an agent (like an actual human) should get back at you with details
okay thank you for letting me know, do you know around long i should wait until i expect a response from an agent?
No fixed time, could be few hours or few days
anyone notice the off chance on some San Diego you get clipped into the aircraft carrier and either get slingshotted up or crash?
A9 car plate
whats wrong with credits heast events recently?
Been having the same issue
@sick wharf @winter sandal can you reach out to CC , they're not missing for everyone so it might be an individual problem
Ah common , just because I missed claiming for one day 😭
I mean if it bothers you you can report it to them else just ignore it
You don't own the cars at the required level
ah ok
No sorry
Edit: I started having the first issue again. It fixed for 2 or 3 days when updating the drivers of my CPU.
I am starting to think that downloading the Steam version would be a "fix" to both things for some reason? I dont really know if it could change anything or stabilize it
Still suffering from this issue: fps drops to 1-2 for 2-3 seconds, 5 second break then another dip. every 15-20 minutes
and another stupid chatbar censor "to me" (i.e. 'it looks to me')
@cedar sun Why is the car on the event and the car on the event pack different?
Was reported
splash bug is still here, for nearly 7 months.
My garage level is 40, but the ads packs shows as Garage Level 20, that is a bug or not @jade yacht
I thought that GL had said in a previous season that the Legend store would only show Trade Epics for cars that we do not have 'Golden', my Chevy ZL1 is 'Golden' and I do NOT have any epics for it in my garage, whereas my Rimac Concept-one is maxed and I have epics in garage ready to Golden when required.
When is GL going to make Legend store Trade epics worth while for long term players, yes I have over 1 million Trade tokens just waiting to be used.
Do you have all epics required for all LS cars regardless of them being applied on the car or not?
why does the bugatti have no neutral parts
MS Store - Missing map names for San Diego and India
Can't be sure but I have not seen a usable one for months
Could be that you have them all already with enough eips
so there is a limit on the cars available, I have other cars that require eips
which cars
I have 302 cars so would take sometime to go through and make a list
ok but the LS will start showing you random stuff the moment you have all required epics for all LS cars, even if you didn't install all of them
ok thanks, is there a list of LS cars as obviously it's not all cars ?
Maybe someone made one but i don't have one, try asking in chat channels
just fyi, players seem to think that it's limited to Garage Level cars, which would explain my issue, ohh well Trade tokens a waste of time now for me, thanks again for your help
Yes only garage level cars not all cars in game
It would be nice if GL upped this limit somehow, maybe adding the new cars each season, but I guess, after 5 years playing, they would consider me an A9 junkie so no need to keep me happy lol
All cars on the Garage level are LS cars. I believe there is only ~3 cars that aren't on the list.
i hope new york have full set of tracks in private lobby
Great to finally see the chatbar is working properly and displaying posts in chronological order, well done GL.
Just the censoring to fix/improve now and stop the harmless words being censored (maybe apply some language logic so that if a word that might be 'bad' in Spanish but ok in English and it's in middle of an English language post, then do NOT censor it)
PLEASE I NEED HElP i sent a message to transfer my cars from my nintendo onto my pc and in 8 days i have no message from asphalt. Someone know what can i do or if someone have done this same thing please help. How can i know how much do i have to wait
If you have a 'Ticket ID' from GL Customer care, then check in the #📋・check-tickets channel by entering your Ticket ID
what happened to the x100 tokens that comes after completing this?
did you complete all missions?
No bought the last one with 200 tokens
the 100 tokens are awarded after finishing all missions of all episodes
damn i just wasted 200 tokens for 1mil credits
stage 2 of evo event gives shelby BPs
Why no free try on Chimera? It's a key car after all. It's not fair for players with some stars but without a key.
No of course, this has been the case in all Seasonal revving events, you need to own the cars, that's intended
full price despite completing last lp
Intended, that's how LP works, the discount you get is on the bundle pass, which the button on the right, you have the discount from 30$ to 15$
so they decided to charge 5 for one lp and 10 the other
What
Non discounted prices
10$ LP, 30$ Bundle
Discounted price for buying previous LP
10$ LP, 15$ Bundle
Sometimes a random LP discount, it's random , makes it 5$
so i got lucky last time
A pic without buying previous LP, 30$ on the bundle without the discount
ugh, ig ill give in💳 , such a weird rng
Not weird at all, you get the random discount if you haven't bought the LP in a while. Or if you've never bought it at all

