#πŸ€–γƒ»android-issues

1 messages Β· Page 66 of 1

vital radish
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Did somebody got update from galaxy store and got banned again?

celest gyro
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Is GL doing anything about this

wicked rivet
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Yes.they are investigating

wispy kindle
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Meanwhile in 2099 : still investigating

vital radish
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So i just cleared cache and data and uninstalled and now again downloading from playstore- than i will play again mp and when it is still banning me i will uninstall it

celest gyro
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Still you will be in banned period @vital radish

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No use of uninstalling it....

velvet portal
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I reinstalled the game like 3 times before playing and still got banned.

vital radish
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And tomorow they starting new event and season - super @gameloft

lilac radish
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Why are you all using galaxy store? Use play store

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@vital radish seriously

vital radish
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It does not matter galaxy store or playstore

lilac radish
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@vital radish I heard that when you download for galaxy Store, you are getting banned

vital radish
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Aswell when you downloading from playstore- no dirfference @lilac radish

wicked rivet
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U heard wrong @lilac radish i was banned twice because of version from playstore.now i will try to play from galaxystore

lilac radish
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@vital radish 🀣 🀣 🀣 🀣 right

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@wicked rivet ok, give it a try

velvet portal
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Galaxy or play store

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You get banned

wicked rivet
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I am getting used to bans πŸ˜‚ πŸ˜‚ πŸ˜‚

lilac radish
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Let's see what they do

dreamy edge
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@wicked rivet it's a hard life

wicked rivet
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πŸ™Š

vital radish
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back playing mp..waiting for 2nd ban

dreamy edge
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@vital radish don't play man. Leave till tomorrow so you can enjoy the event.

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@bright ore Yes :/

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@bright ore on my 16th.

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Some got banned after 5

vital radish
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@dreamy edge I've done 8 so far

wicked rivet
dreamy edge
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@wicked rivet might aswwll eh

wicked rivet
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There are races with 8 players πŸ˜‚

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Soon we will be enought to not care

vital radish
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@wicked rivet my 1st mp race had 2 other players..lol

vital raptor
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@vagrant meadow The only way you can do that is to contact Customer Care and request the one time platform switch. this is a permanent switch & cannot be undone. Once your account & progress has been successfully changed to new platform, your old account will be deleted & not available any longer.

vagrant meadow
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Ok

neat charm
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πŸ‘€

stoic python
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1)Player ID - dd9af
2)Device- Lenovo Z2 Plus
3)Network - Jio 4g.
4)Yes
@vital radish

vital radish
vital radish
#

So I'm not banned anymore but I don't know if I continue to play am I gonna get banned again? XD

dreamy edge
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@vital radish you got unbanned quickly second time?

vital radish
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@dreamy edge nope, 24H as you said to me in another channel xD

dreamy edge
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So when did you first get banned? @vital radish πŸ€”

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I wish it wasn't 24hours. I'm gonna miss the event stuff now :/

vital radish
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@dreamy edge Tuesday 18th was the first time so the update day. Then 24H waiting and yesterday I got banned again until right now xD

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So everytime I play multi player

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I was thinking not play mp because tomorrow is the special event and the new season starts

dreamy edge
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Yes don't play. Wish I didn't.

wicked rivet
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We need to wait dev team to respond what is the problem and i hope they will remove bans from history

dreamy edge
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For me 1st ban was yday 19th 2PM.
2ND ban today 20th 5.40PM :/

vital radish
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It's been three days :/ and everyone is complaining about the same thing πŸ€·πŸ»β€β™€οΈ

dreamy edge
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@wicked rivet Yess I wish they would hold off on new rush season but they won't.

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Too many players have been affected. @vital radish

vital radish
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@dreamy edge yeah, so it's not a unusual thing, almost everyone has been afected by the same problem

jaunty hamlet
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Got unbanned 2 mins ago but im still woried whont i get baned again even if i only play events for the next days?

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Well unbaned for second time

dreamy edge
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@jaunty hamlet play events only.

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And then just do multilayer when rush starts

wicked rivet
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@jaunty hamlet just events.ban is happening in mp

dreamy edge
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@vital radish I'm the only one from my team it's happened too so it sounds dodgy to them.

jaunty hamlet
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Right ill do the events only another wasted mp season i gues

manic pumice
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@vital radish check dm

misty plank
sand ingot
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@vital radish

  1. ID: 0d2390
  2. Black Shark 2
  3. NOS wifi
  4. Maybe
vital radish
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I've been banned and don't know why with xiami mi8

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Someone knows what's happening?

dreamy edge
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@vital radish android users are getting banned after the new update.

pseudo flint
wraith whale
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@vital radish
1 ID : d1e1b1
2. Condor plume l1
3. Topnet WiFi
4. yes

neat charm
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πŸ‘€

wicked rivet
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One question for guys who was banned.did u answered to sms or phone during a race?

manic crow
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No @wicked rivet

dreamy edge
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@wicked rivet no? I don't see that being an issue

wicked rivet
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A guy from my club answered the phone and he got banned

vital radish
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Is this a joke?

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... So I couldn't resist and I played mp again... 3rd disqualification 😑😑😑😑😑 The only thing that I did was winning for gxx sxxx 😑😑😑

near pollen
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@vital radish hi, my ban was already lifted and im not playing mp as of the moment. I reinstalled a9 from play store and since many players here still get the same symptoms, i decided not to play mp

For references here are the details by the time i got banned 48h ago:

  1. e8d32
  2. Samsung Galaxy s9+ SM-G965F/DS
  3. Wifi: Smart 4G
  4. Yes.. there were red flashes all over my opponents. I finished 2nd and got dq.
dreamy edge
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@vital radish shit. 3rd ban? What a JOKE

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@vital radish this is what happened 1 my second ban. I was 1st place and boom disqualified

glad goblet
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I just got out of CB, wont touch MP untill this is fixed

vital radish
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@dreamy edge I play manual maybe is for that reason idk?

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@last narwhal woah - 9 why xD

dreamy edge
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@glad goblet yup don't.

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@vital radish no it just the bug with their systems.

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I play w autodrive

vital radish
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@dreamy edge I played because I'm almost in legend league but I shouldn't play mp, it was a mistake πŸ˜”

dreamy edge
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@vital radish omg same here. I played for that exact reason.

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Big mistake.

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I'm like 200 away from LEGEND league

vital radish
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@dreamy edge less than 300 points but πŸ€·πŸ»β€β™€οΈ

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If anyone has the same problem do not play mp until the issue is resolved because playing mp is useless right now

dreamy edge
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Nvm ehh

vital radish
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i am afraid to buy from shop with card. they will ban me without reasons :(

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i am afriad to get ban in mp

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4 teammates got ban without cheats. we was in top50

neat charm
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πŸ€”

vital radish
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what kind of cheat do i need for those request?

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:))))

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i am amator and i cannot achive that

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who is pro?

echo herald
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I haven't been able to play ads for the past two hours or so, I keep getting the famous connection too low. Are you guys experiencing the same issues?

near pollen
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Legits become cheaters
Cheaters become legits 😞

echo herald
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@vital radish - Those time are wrong. It's most likely a bug

vital radish
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and ban for my teammates are wrong

echo herald
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No one could beat that time

vital radish
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the update is failed

near pollen
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πŸ‘€

dreamy edge
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This update needs to go in the bin!!!

vital radish
granite delta
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yeah ikr just wanted to say the same @vital radish its really really weird

worthy plume
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Everything Broken in this Update

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I need Lykan BPS pls

granite delta
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if ots so broken

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its*

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can we get like 200bugattis? if we have luck

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xd

crisp heath
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what

surreal berry
crisp heath
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so all of us have the same problem?

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lol

jade current
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After looking at those timings looks like game has officially decided to make it exclusive for hackers πŸ˜‘

surreal berry
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I smell free blueprints coming 🀣

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Or credits... Or both 😈

jade current
pseudo flint
worthy plume
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True

spark kraken
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GL trying so hard to have players quit the game

wheat elk
nova cliff
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@wheat elk same problem too

wraith whale
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Plz GL i m not FARZAD

vital radish
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What nonsense is this?

neat charm
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Bugloft -_-

vital radish
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Only a Hacker will bee able to complete this goal

thorny osprey
wispy kindle
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@wraith whale even farzad's best time was 16 seconds not sub 100 milliseconds

wraith whale
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@wispy kindle i remember a 00.00.002

buoyant heart
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More and More Cosmetic Modifications will fix the bug issue definitely.

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No need to do anything else

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I doubt even a Hacker will be able to complete it or not

neat charm
#

πŸ‘€

normal hatch
plucky heart
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A9 dead

tribal pumice
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😰

vital radish
severe ledge
fallow steppe
severe ledge
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Maybe finish it before we start playing. πŸ˜‚

golden pagoda
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That isn't possible at all!!!!

vital radish
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Just drive backward like in easter egg game :)))

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Hrmm..

ornate hollow
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It's bugs pls resolve as soon as possible or give us 30 tickets after solution.

vital radish
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And now we are even more f ucked up ^^ can not play mp and now only car hunt πŸ˜‚πŸ˜‚πŸ˜‚

wicked rivet
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πŸ˜‚ πŸ˜‚ πŸ˜‚ πŸ˜‚

wispy kindle
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well played Gameloft

wicked rivet
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To bad i maxxed j50 from saturday...waste of time and some tokens

spiral lotus
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What the hell

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It's impossible

vital radish
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Drive backward you will win - it is an easter egg

spiral lotus
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How can I drive back ward

brisk fox
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By making U turn

spiral lotus
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Ok thank you

vital radish
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πŸ™ˆπŸ˜‚

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Dude, this was ready player one - it was a movie - i hope you not try to drive backward now

spiral lotus
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?

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I'm sorry I can't understand

nocturne wasp
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i guess there's something wrong with the new update
First it starts disqualifying people and starts putting them on CB
And now its giving impossible times
Looks like GL servers are being hacked

Or this update is been attacked by some kind of virus

brisk fox
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Or the update is virus itself

glad granite
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This is a mess.

glad granite
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Clean it up quick.

fringe temple
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GAMELOFT are not capable to fix the issue with the ban and now with the reward. What a incapable team

fickle crypt
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When the disqualified problem will get solved πŸ˜”

ruby beacon
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Gameloft have ppl without school?

fringe temple
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GAMELOFT Cannot fix nothing. They are good to make it worst

high flame
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Hmmmmm

fringe temple
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Yeah...RIP GAMELOFT

vital radish
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Where are the mods ? :)

ruby beacon
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In shool

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They studying digital and ,

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Or eating bananas

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πŸ’ πŸ’ πŸ’

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πŸ™ˆ πŸ™‰ πŸ™Š Gameloft crew ;)

fringe temple
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They are not capable to fix the issues in the game just making worst

warm grail
fringe temple
#

Soon we will just look at the cars in this game. πŸ˜‚ πŸ˜‚ πŸ˜‚ πŸ˜‚

warm grail
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Class S Cup event impossible time beat, kindly solve this bugs error.

fringe temple
#

πŸ‡¦ πŸ‡¨ πŸ…° πŸ‡§

warm grail
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@fringe temple, dear it's not chat room, there you can only post about game bugs / issues / errors. Thank you

glossy granite
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Guys please wait until 5 hours hopefully it fix

fringe temple
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Pak Pak do you see how many people post here the same issue??? D you think A 9 will miss this massive/large issue because one comment? πŸ›΄ 🏎

vital radish
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Looks familiar ?

rugged sandal
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bruh

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what the hecc

boreal plaza
mild prairie
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Daily event hard for 1st time cool

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πŸ˜‚

cerulean parrot
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@vital radish
Please fix the issue of reps not adding and getting disqualified from mp race
JSQ~KNIGHT RIDER
Id d020601
Device Samsung Galaxy A7(2018) SM-A750F Android
INTERNET: 3G/4G Airtel
WIFI: BBNL BROADBAND
GAME Freeze/Lag: Maybe
Please fix the issue as so many legit players r suffering after new update including me and my 2 other club members

vital radish
rain parcel
marble cedarBOT
#
Zuramaru69#4480 has been warned

Reason: Bad word usage

rain parcel
#

Bad word? De hel?

nocturne wasp
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@wicked rivet i just saw that video in which u were disqualified
Similar thing was happening with me when i was disqualified twice
People were having poor connections and they were ghosting because of it

rugged sandal
#

AAaa

cedar cedar
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Fix this bug A9 today only , i waited whole week for S Class cup and now this

brisk fox
#

welcome to the club

dusty wing
#

Fix this please

cedar cedar
#

Fix this today only

daring rover
neat charm
#

πŸ‘€

cold flame
#

I am of opinion that GL owes the players a huge compensation for a huge set of bugs. All players sharing my opinion, please endorse my post.

warm goblet
#

the required time has just been fixed, please recheck

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sorry for this.

near pollen
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What about the cb issue for samsung users 😭

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@warm goblet

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So im gonna miss the next mp series i guess

cold flame
neat charm
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@warm goblet what about cb issue?
we legit players getting into cb after playing multiplayer

cedar cedar
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Try restarting the phone and then clearing cache, then the bug gets fixed

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@cold flame

pseudo flint
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@warm goblet fix multi player very bad little soon will have a new MP and I do not feel safe to play

neat charm
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@warm goblet please fix cb issue I don't want to get to cb again

cerulean parrot
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Thanks @vital radish.. hope u will fix the issues of reps not adding up

nocturne wasp
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@cerulean parrot the new mp kicks in today
They better fix it up fast

cerulean parrot
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@nocturne wasp Yup bro frustrated after new update.. being a loyal n legit player many are suffering. Me and my 2 club members are in CB without any reason. Be prohibit strictly hackers but stillπŸ˜₯πŸ˜₯. Our club is reputed and in top 100. Hackers r roaming freely and fair players are getting disqualified and listed in CB

pseudo flint
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@nocturne wasp I'll wait for them to say it's safe to play there. I do not want to be frozen in the team.

nocturne wasp
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Yeah i was also put in CB 2 times
I just came out of it
Scared to play mp anymore
My top 100 in rush season is gone😰 😭 @cerulean parrot @pseudo flint

pseudo flint
cerulean parrot
#

Yeah true.. one of my friend Kartik was in top 300.. now he is out

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Of that position due to Cb

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I am not playing mp anymore no matter my rank increases

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I am frustrated coz my reps r not counting

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@pseudo flint @nocturne wasp do u guys have that issue also

pseudo flint
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I will play only 3 times with the lancer on the touch drive without using nitro to catch daily goal

cerulean parrot
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@pseudo flint u reps adding up bro?? Mine r freezed

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Out club went down 2 ranks as reps not adding up

pseudo flint
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@cerulean parrot I do not know if I'm going to play, I'm really angry about this because I have to worry about taking ban without doing anything while hacker plays normally and nothing happens

nocturne wasp
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@cerulean parrot I'm in the club just below yours😎

marble cedarBOT
#
DANK Phoenixβ„’#6595 has been warned

Reason: Bad word usage

nocturne wasp
#

Not playing since 3 days because of all this CB sit

pseudo flint
#

In my opinion the issue can only be corrected with a new update, because it is this current version that causes this ban

#

Should have a beta test program before launching update to check the bugs

wraith whale
#

I think compensation should be unlimited tickets and gas with duration of time spent in CB + j50 Bps to recover missing hunt and MP (missing hunt bcz of 24hrs without playing) πŸ‘ or πŸ‘Ž

cerulean parrot
#

Also tokens should be compensated for time loss.. rank loss etc

pseudo flint
#

J50 I have full then can be the lamborghini J kkk

wraith whale
#

If i didn't missed those 2 mine should be maxed now

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Only 20 left to max

cerulean parrot
#

U play it bro nothing happens @wraith whale. Dont miss the time u can play the hunt..

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Thank god i entered CB late night after maxing my J 50 by evening

wraith whale
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I entered after 5min of updating

pseudo flint
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Play the hunt still of time @wraith whale

near pollen
#

Rip new mp season

tawny panther
#

@pseudo flint any news on cb issue
I need to play mp soon

pseudo flint
#

I'll only play when they say it's corrected.

drowsy hamlet
pseudo flint
#

Close and open the game that returns to normal @drowsy hamlet

tawny panther
#

@pseudo flintare they even considering this cb issue and trying to bring a fix
Or are they just thinking it as our problem not theres

pseudo flint
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@tawny panther They already know that it is their mistake and not ours.

drowsy hamlet
#

@pseudo flint did it 5 times

pseudo flint
#

@drowsy hamlet Now that I realize you need to update the game so that the new events can appear

drowsy hamlet
#

@pseudo flint thanks

somber kindle
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@pseudo flint i don't think so. A lot of players who contacted cc after getting in cb for no reason got reply that its their fault. So, no they r not bringing any fix to the cb issue

near pollen
#

Yes but @vital radish already knew the cb issue

tawny panther
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@pseudo flintdidnt got any reply from cc still now
Its been more than 2 days now

wicked rivet
#

@vital radish mate any info about CB issue?i want to play

cerulean parrot
#

Bro reps r not counting.. unable to claim all club milestones as reps r still 0 due to this CB Without any reason

vital radish
pseudo flint
wicked rivet
lilac radish
#

So the ban issue is still not solved?

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I want to play the mp races, but I am scared

vital radish
#

my points not added in the club

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i m not a cheator

dreamy edge
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@pseudo flint @wicked rivet at least you guys are off CB. Stay of MP

warped storm
pseudo flint
#

I just want to play this MP for sure not go to CB but gameloft does not say anything

wicked rivet
#

@dreamy edge i cant lol.too bored

dreamy edge
#

Gameloft doesn't care @pseudo flint

@wicked rivet lol you'll get back into CB. Just play events. You can still make club rep.

fickle crypt
#

Is CB problem fixed?

compact pewter
#

@vital radish
JSQ~karthik jain
ID-0e3397
Device-MI A1
Platform-Android
Internet 3G/4G-Airtel
WIFI-act fibernet
Game freeze/lag-may be
Please fix the issue of reputation not adding and getting disqualified during mp race
Thanks

stoic python
#

@vital radish , I'm getting disqualified in almost every MP race

fickle crypt
#

@vital radish @Thang (Windows)
ID-23f9e
Device-MI A1
Platform-Android
Internet 3G/4G-jio
WIFI-realtel
Game freeze before disqualification
Please fix the issue of disqualification frequently even with fair play
Thanks

frail river
#

I was disqualified in MP for some reason and HAVE NOT BEEN ABLE TO EARN REPUTATION SINCE

cerulean parrot
#

Mr moon can u guys do something our reps are not counted and not adding up.. club is suffering due to this.. also unable to claim any milestones.. who will compensate for all this time wasted for legit players. So many events are up but of no use as we are in CB..
When this issues will be fixed
@vital radish

#

@frail river u r in cb bro

marble cedarBOT
#
"KNIGHT RIDER"#3370 has been warned

Reason: Bad word usage

frail river
#

First they messed up the event times, now we can't get rep. Whats next, we won't be able to refill our cars?

hard ocean
#

These ads are ridiculous. I'm playing on wifi with 120mb average download speed and I get this, no matter how many times I click on retry, it always says the speed is too slow.

dreamy edge
#

@fickle crypt Not for me. Got disqualified twice. So on second soft ban

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Who has gotten banned more than once since new update?

fickle crypt
#

@dreamy edgeπŸ˜”

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@dreamy edgei got banned twice

dreamy edge
#

@fickle crypt Same. Apparently this one should last a little over 24 hours.

fickle crypt
#

@dreamy edge asphalt scks after this update

dreamy edge
#

RIP A9 @fickle crypt

marble cedarBOT
#
ben.#6785 has been warned

Reason: Bad word usage

vital radish
#

Still no news?

compact ledge
#

@vital radish
Please investigate my false ban, cannot make rep

  1. e58e1c
  2. Galaxy s9+ SM-G965F
  3. Wifi connected
  4. Happend last night, The race before this issue, all other players were blinking red, I came 2nd and it showed Disqualified
wicked rivet
dreamy edge
#

@wicked rivet it's happened again?

wicked rivet
#

@dreamy edge not yet but only 10 races

dreamy edge
#

@wicked rivet don't play anymore:/

wicked rivet
#

U are sure?i reset the phone to factory settings i did not activated gametools.

#

@warm goblet please read what i say if i get banned again to be unbanned.if proves need it that my phone is clear and clean i will give

vital radish
#

@bright ore in cb again , in mp2 winning everytime ,

dreamy edge
#

@vital radish so it's basically after we are about to win games? I don't remember my first time. But second time I got disqualified was when I was about to win 1st place.

vital radish
#

A lot of players in cb , so in mp 2 , if I win I get around 20 points

#

hey guys after my 1st cb i cleared game data and reinstalled. I've been playing mp w no problems yet.

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I reinstalled it , then got this cb

true geyser
#

GL should have a better cheat detection engine to detect hacks

#

@warm goblet you got anything to say about this?

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Remember, if players on Android start leaving the game, you're pretty much dead

#

@vital radish are players getting to CN for no reason in Windows as well? please fix the issue ASAP

dreamy edge
#

@vital radish @true geyser I did this too but still got into CB

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@true geyser some players have.. I am also considering it.

vital radish
true geyser
#

What about Android? Who's in charge

dreamy edge
#

@vital radish ANDRIOD more than windows..

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No one is even responding for Android.

true geyser
#

Windows has lower players than Android. Since its the biggest platform

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*lesserd

dreamy edge
#

@true geyser Get your colleagues to help for Android then.

true geyser
#

@vital radish who's in charge of Android?

dreamy edge
#

Sos I meant to send that to @vital radish

wispy kindle
#

@true geyser brownFairy#0840 Dominic#6992 , but they never help with anything usually

true geyser
#

He doesn't even see the texts

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As if he doesn't even care about Android players.

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I am a Balkan. I become agressive when required. And being a member of one of the top clubs on Android, i can shut the whole game down. If this whole CB mania doesn't stop, trust me, A9 will die in seconds and no one would ever play this game.

vital radish
#

Btw Support will give us not even one token they still saying it is our fault

#

@true geyser you can shut the game ,πŸ€” , how ?

#

As in pinned message, we are aware of the issue and are working overtime on it. So please be patient. As soon as we fixed the issue, we will let you know in this channel.

#

@vital radish ok πŸ˜”

#

@vital radish so it is useless to write to support????
And again what about some compensation

dreamy edge
#

@vital radish You are aware but nobody seems to care. We are all missing out on so many rewards. People are also getting kicked out of their clubs and for what? A pathetic bug in your new update. Some of us have been banned at least 2 to 3 times.. @@wispy kindle @vital radish @nocturne wasp

near pollen
#

@vital radish noted 😊

hard ocean
#

Do any other LG v20 users experience lag in this game after a race or two

dreamy edge
#

I see that nothing has been posted about players being banned for no reason..

near pollen
#

Im missing out on the summertime mp now

true geyser
#

@vital radish if all the players leave the game, it'll shut down anyway XD

#

We'll give you a week to roll out a bug fix update. Be sure to actually FIX all the bugs.

vital radish
#

2 mails reporting the ban problem (3 disqualifications) without answers in 4 days

true geyser
#

Remember, you got 6 days and 22 hours @warm goblet

dreamy edge
#

@true geyser I'm with you dude.

true geyser
#

Whole community will be with me. Cuz we don't need Gameloft, Gameloft needs us. We are the people who turns the wheels of the company

#

So they better FIX it.

plush pilot
#

See I came to the right place. What the h e double hockey sticks is going on with all these stupid bans of non cheating players

#

I'm sitting in my third temp ban right now about to be kicked out of my team because I can't contribute and I have never done anything but played the game except with the app downloaded from the Google Play Store. In fact I thought maybe I was being punished for being too vocal and following too many tickets about cheaters

#

And not a peep from anybody connected to the game, and the retarded support crew just keep sending me one response these ticket saying we trust our system you're a cheater

#

That would be the same system by the way that screwed up the Daily's Royal yesterday and that is responsible for all the messed up game physics we are seeung

#

But there's nothing wrong we trust our system. It's great that Gameloft is using the same useless support in the Philippines that so many people have farmed of their support to now. There isn't a single company who's done that that has and have anything but hugely negative response from it yeah it's so cheap they just do it

manic crow
#

So this new MP season is dead for most of us?

marble cedarBOT
#
strife#5654 has been warned

Reason: Bad word usage

plush pilot
#

Okay then. Doesn't seem like I can even get paired with legit players when I do make it into MP but rather I'm getting paired with actual cheaters not that it matters none of those points go to my team

true geyser
#

So what are you trying to say? GL system works properly?

plush pilot
#

Hardly if it works properly I wouldn't be in a temp ban right now

true geyser
#

Hmm... Thats a long thing to read

plush pilot
#

There's literally no excuse for Banning players that are not cheating. And the fact that the developers aren't saying anything about it is worse

#

Sorry if I'm stressing out your reading comprehension skills

#

I'll try to keep it to simple words so you don't get a headache or anything

true geyser
#

Nah its okay

#

Its just a bit long to read πŸ˜…

plush pilot
#

πŸ‘Œ

true geyser
#

I gave them seven days

plush pilot
#

Sorry if I misunderstood I thought you were being sarcastic. Understandably a bit touchy about this

true geyser
#

If i see another post with the title "why am i in CB", they're dead

low current
#

Guys. Please stop banning legit players stating this template reason. The game was downloaded using google play. Nothing else. No abuse/exploit etc. Get the real hackers banned who are reported in cheater report channel. I see the same hackers play every day but you put legit players like me and many others in cb.

true geyser
#

They better take it as a threat

#

I already said that in the cheat report channel

#

Wait aren't you from LU?

plush pilot
#

Yep that's the exact same robotic response I've gotten

true geyser
#

"robotic"

low current
#

We are losing on rewards because of this non sense ban. We need a compensation.

true geyser
#

Yea

plush pilot
#

When I questioned it I did get one for the response saying we trust our system

low current
#

@true geyser yes im from LU

plush pilot
#

Sorry my voice-to-text wouldn't write bought correctly

#

LOL

true geyser
#

Oh they sure do trust their system πŸ˜‚

#

Real hackers still roaming around and the legit ones getting banned

plush pilot
#

My first two temp bands where exactly the same circumstance. I was in a race populated with myself and nothing but poor connection players and as soon as I crossed the Finish Line second Wham-O disqualified

#

Bans

true geyser
#

F

low current
#

Same happened with me yesterday

marble cedarBOT
#
Balkan RacerX#6665 has been warned

Reason: Bad word usage

low current
#

It didnt like 1:12 with max J on frozen route

true geyser
#

....

#

Welp

plush pilot
#

There's another guy on my team in the same boat I've been trying to figure out a pattern but there's nothing. Different car different circumstances nothing I can connect. Except that since the update things are seriously messed up

true geyser
#

Yeah

#

They rather downgraded it lol

plush pilot
#

What gets me though is that it's obvious there's a bug that's causing all this problem and yet they haven't shut off the Banning it's not like they're banning real cheaters so why not

true geyser
#

That boi is online.

plush pilot
#

The real cheaters have good enough hacked apks that their system doesn't even see it

true geyser
#

In the Esports event, there are still like 20 hackers in the top positions

compact ledge
#

@plush pilot This is exactly what happened to me, all players flashing, as poor connection, I came 2nd and Disqualified

true geyser
#

I am in top 50, so i know whether that kind of a lap is possible or not

plush pilot
#

Yeah it's just like CSR every season top cars are purple Max Cars 2 seconds after the car is awarded. Every season you complain every season the knob developer do nothing

#

All of the podium teams are nothing but player Farms cheaters it's ridiculous

true geyser
#

I left CSR2 like a year ago

#

NFS No Limits is far better

#

Its less P2 W now as well

plush pilot
#

Yeah I'm pretty much ready to leave too, I used to enjoy my team but it's turned into a bunch of Pricks and I've just been playing don't even go on chat anymore

true geyser
#

My team didn't even use the chats lmao

plush pilot
#

I haven't been on the team Line app in I don't know how long

marble cedarBOT
#
strife#5654 has been warned

Reason: Bad word usage

plush pilot
#

Man you can't say anything in here

#

Let's try that again. Can't be bothered to go in the line app chat too many passive-aggressive knobs in there

#

Little girl trolls that run their mouths from their parents basement

marble cedarBOT
#
strife#5654 has been warned

Reason: Bad word usage

true geyser
#

This bot is s-h-i-tty

#

There....

frail river
#

BAD WORD USAGE

marble cedarBOT
#
Cha0s#6283 has been warned

Reason: Capital letters

true geyser
#

Hehehehehehe

#

Cant wait for the foken war after 7 days

#

A whole community of players VS a few devs. Odds aren't so good

low current
#

7 days?

true geyser
#

I gave them 7 days to fix

low current
#

Its not upon you when they will fix it lol

true geyser
#

If i see another i got banned post, or i am in CB post, they're dead

low current
#

7 days is a lot of time. Thats 55x7 tokens lost

true geyser
#

Oh they'll have to fix it soon

#

Trust me

#

They'll have to do it within 7 days

low current
#

Also LU on Android didnt get team logo. There is no LU on iOS

true geyser
#

Within

#

Get it?

#

Well its on windows i guess

low current
#

Windows got it.

true geyser
#

See

low current
#

New update = new bugs

true geyser
#

I've never been so agressive

#

As i am now

#

They courted war. After this ends, they won't want another one.

pseudo flint
#

Are not you going to fix this MP? @vital radish @warm goblet

true geyser
#

Thang can't do anything for Android

#

@warm goblet

#

Yo

#

Ay man, how come you don't hear me

#

@warm goblet ay foof

dreamy edge
#

@plush pilot Dude when you crossed the finished line were you in 1st place?

#

@plush pilot also lets hold back on these girl comments. Please thanks πŸ˜‚ πŸ™Œ

fickle crypt
#

Is the problem of disqualification is solved?

true geyser
#

Hell no

#

I won't be tagging Dominic otherwise

#

Lol

dreamy edge
fickle crypt
#

When will be the disqualification problem fixed

true geyser
#

Good question

dreamy edge
#

@true geyser all CC seem like they are like the discord Bots

true geyser
#

True

#

Same message over and over again XD

onyx wraith
#

Hello, I'm here to message about me being one of many players falsely placed on the CB on Android as of the recent update. My info:

  1. e0ffb9 is my in-game ID
  2. Samsung Galaxy S9 SM-G960U

I've been disqualified two times already in the past 48 hours. The first time I emailed CC, the second disqualification happened yesterday around the afternoon.

@vital radish

(Also hi everyone lol, I am back, temporarily that is..)

plush pilot
#

@dreamy edge nope 2nd

#

@dreamy edge lol. The bot wouldnt let me use the words i wanted

#

I got DQ'd while i eas already on ban for being DQ'd lol

#

Devs r knobs

#

Absolutely defies explanation how this is being handled

#

I have nothing to compare to. I have literally never seen the level of incompetence that it takes to deal with a situation like this in the matter is being dealt with

#

I'm going to have to go to Google and get money refunded I've been spending money in the last little while and now I can't even play when are these limitations. Go away

#

I'm going to ask for literally every penny I've ever spent on this game to be refunded

#

They can permanent ban me at that point if they want so be it but they're not going to profit from me

spare ridge
#

Can someone tell me how to fix this ISSUE?!

nocturne wasp
#

@spare ridge contact Gaspar lol

dreamy edge
#

I wouldn't 😀 @spare ridge @nocturne wasp

junior marlin
#

Sorry to ask, what does CB mean? In my Club multiple people have been banned and non of them have exceptional lap times in ranking events

dreamy edge
#

@junior marlin it means cheaterboard

junior marlin
#

Thx. Well but If you look at the current leaderboard, a ton of chinese clubs don't appear there anymore. Its like the whole club rankings got flipped. My Club was rank 195 last season and now we are 125

pseudo flint
#

Anyone who played today in MP 2.0 led ban?

plush pilot
#

@pseudo flint I don't know I'm not able to get into real MP racing. I got disqualified again while I was already on ban and I guess they tacked more on, I don't know in any event I can only race with the rest of the people like me and the cheaters

wicked rivet
#

@plush pilot got banned being banned?

plush pilot
#

@wicked rivet yup im special i guess

wicked rivet
#

Yeah.for sure

plush pilot
#

This is absolutely ridiculous just mental

#

It reminds me of those stories you hear about people where the government mistakenly declares that they're dead and then they have to go and prove that they're not, and they're standing right in front of some government dweeb with all their ID and the government dweeb is like nope you're dead sorry

#

Lol

#

Our system definitely says you're dead so you are dead, the system never lies

#

Bwahahaha

#

I need that guy Glenn from from the TV show The Blacklist. The one that Reddington goes to all the time when he needs info and stuff or needs things fixed

velvet portal
#

I'm unbanned but I'm not going to play mp until gl fix this...

stark crescent
#

I got disqualified like other people here and now I can't make RP for my club
ID : fab3ee
Device : Google Pixel 2XL
Network : WiFi
No freeze before disqualification
GL do something to fix this bug, wth is this, why are u disqualifying and banning legit players while allowing hackers to roam around freely. :/

#

@vital radish

main marten
#

I got disqualified this morning for no reason , this is ridiculous πŸ˜‘

worthy plume
#

@main marten you got sent to CheaterBoard like other Legit player

main marten
#

What the ... Is that now 😳

worthy plume
#

@warm goblet this is the Most issue that everyone talked about they got sent to CheaterBoard for no reason so they can't earn Reputation pls fix this many Club member Will be Kicked

main marten
#

Thanks anyway , I may have to write to GL πŸ˜•

worthy plume
#

Sure

stark crescent
#

Nope I got the 592MB update, still disqualified, @Spicy Pizza

plush pilot
#

@worthy plume that's not the case but I got the small update and I got banned so

#

@stark crescent exactly

#

I've been all through this one into the other upside down right side up sideways and I can't find any correlating factor between people that have been banned can't find anything to connect it

#

I have another guy on my current team in the same boat and I've been comparing notes as well as with other people and it just defies explanation

dreamy edge
#

@plush pilot is this your first ban?

#

I agree with you! Many of us do.

fringe temple
#

AGAIN

#

Again

#

AGAIN

#

AGAIN

wicked rivet
#

Second time?

fringe temple
#

Yes

#

It was ok today till now

#

@warm goblet I have been disqualified for the second time. Are you guys capable to fix this issue or not ? You are playing with my nerves now .

#

It's not acceptable how you maintain your game

#

Nobody reply me back on customer care for days

bright ore
fringe temple
#

I do understand its happened once ... but twice now?

vital radish
#

@hadi you too? Wt f is gl doing man

plush pilot
#

Im back unbanned now but lsst 2 times as soon as i went backbto MP i was DQ'd again in a few races what to do

bright ore
#

@vital radish That's the second time

plush pilot
#

@bright ore did you just get banned again within the last few minutes

#

Oh man I was hoping maybe they had fixed it server-side. Guess not. What the heck are you supposed to do, if you can't contribute points your team gets rid of you

#

I can't wrap my head around this why are the Developers not saying anything or doing anything, it makes no sense

pseudo flint
#

If so, asphalt 9 goes to the limbo of oblivion

plush pilot
#

@sturdy grail why is no one from the developer end of things talking about this bugged Banning of players that aren't cheating and why hasn't it been fixed more importantly. It's completely unreasonable that at this point not only has not been fixed but it's not even being acknowledged

spark kraken
vital radish
dreamy edge
#

@spark kraken OMG like 10 years later.

spark kraken
#

Hopefully wouldn’t take that long to fix it or the game will die. RIP A9

novel nacelle
#

Anytime I open Asphalt it starts consuming a lot of internet

#

I end up consuming like 10 MBs on a single event race

#

It's ridiculous, it even consumes while on idle

lapis dirge
#

@vital radish

Hi, I got disqualified (banned) in multiplayer for no reason as well. My info is as follows:
Game Version 1.6.2a
Description Player ID: fdb3a34
Platform Android
Manufacturer Huawei
Model P20

lapis dirge
#

@vital radish

wraith whale
#

Hey guys Can i play mp now?

dire isle
#

This updated for hackers. Hackers smoothly going without and problem and legit player smoothly going on CB without any problem

dreamy edge
#

@dire isle id like to say you know nothing.. But in this case your very right.

wraith whale
#

@bright ore i did and it's ok now

glad goblet
#

@wraith whale you might get DQ in any race, the bug still persist

manic pumice
#

@vital radish check DM

dreamy edge
#

@wraith whale I'm just off my second ban. Played about 14 games not banned yet. But it'll probs happen soon.

#

Be careful.

reef harbor
#

I can't gain repution some body help me

#

I am relly sick of this

polar thistle
#

Can't play ads....

wispy kindle
#

Reduce the milestone requirements , many club's top players including ours are in false CB , any sensible person would know it's impossible to hack right away after updating and the Customer care is giving pre written garbage response to everyone and they are not being helpful

Reduce the milestone requirements to 2k/3k/day for the top milestone until you resolve the issue

You guys are responsible for your bug and not innocent legit players who don't even know anything about CB

At least this would help players from not getting kicked out of clubs because of false ban @vital radish @vital radish @primal fractal @warm goblet

valid basin
#

I was playing multiplayer race with Lamborghini Egoista. I was about to win the race since I was 1st and on the finish line I got a message disqualified for no reason. Now my rep is not counted for my account and unable to contribute to club.

Not sure why this happened with a legit player who has always played fair and has never used any cheat or mod.

Kindly fix the same for my account ASAP since new season is about to start today.

Player ID: d75234

plush pilot
#

@valid basin you could read the plethora of posts b4 yours that clearly state what the problem is

stark crescent
#

Fix the disqualification issue of legit players ASAP, what's wrong with this game πŸ˜’

plush pilot
#

@spark kraken thanks mate. Pretty sad it isnt fixed and the support retards keep responding to people that they are cheaters. Even a bot response can be changed instead of insulting honest players. Shows how little GL cares about their game enthusiasts

valid basin
#

@plush pilot I am reading the same since yesterday. Looks like This update is made for hackers and Ban Legit Players.

marble cedarBOT
#
Akshay#3969 has been warned

Reason: Bad word usage

#
Akshay#3969 has been warned

Reason: Bad word usage

tawny panther
#

@wispy kindle @pseudo flint i am DQ for the second time
And still nothing from GL customer care for 3 days

I am gonna quit this bllody hell game
I had it enough

#

@vital radish bro tell what to do this is unbearable
I can't do this no more

fickle crypt
#

Disqualified issue fixed or not... I left far behind

pseudo flint
#

Do not ignore the problems of the multi player in Android several legitimate players are going to CB for no reason after the upgrade, this is a disrespect to the players who like your game @sturdy grail @warm goblet @vital radish

#

In the same way that they could fix the problem of impossible time fast in the events they manage to solve this problem of the multi player but you are pretending that it does not exist

fringe temple
#

Asphalt 9 they are really incapable to fix the game issues.

#

They are totally ignore this problem

nocturne wasp
#

@valid basin they are still investigating the issue

fringe temple
#

They don't care

#

They need to fix it

#

Already 4 days of this problem

#

I have send them lots and lots of emails to customer care and they don't reply

#

Customer-NO-care

valid basin
#

@nocturne wasp This is a widespread issue and they don't care. Its like suddenly there is huge list of foks going on CB. They should investigate the root cause and fix instead I am getting replies like i have cheated. Why would I cheat when I know the consequences. GL is simply calling legit players.. Cheaters and with no shame or apology. πŸ€¦β€β™‚οΈ

nocturne wasp
#

I have been added to CB 2 times

#

Was maintaining my top 100 position since 1st day of rush mp
And now it's all messed up @valid basin

valid basin
#

@nocturne wasp I was trying for top 3000. I was at 2100 when I was sent to CB. Now it would be very hard to get there 2 days already. after the fix GL should return all the rep which was collected and some Tokens too as an apology.

nocturne wasp
#

75 tokensπŸ™ˆ

vital radish
#

I want 7500 tokens

valid basin
#

@vital radish Could you please look into the issue where legit players are sent to CB after a disqualified message after the recent summer update.

vital radish
#

Both mp at halt πŸ˜•

fringe temple
#

They are not capable ...

vital radish
fringe temple
#

They need to come forward with announcements

valid basin
#

@vital radish They will ask you to sell your kidney for 7500 tokens

fringe temple
#

πŸ˜‚

vital radish
#

@valid basin 7500tokens for each

wispy kindle
#

Selling kidney for a dying game , wow

fringe temple
valid basin
#

@vital radish No they will ask for a 50% discount. Both kidneys for 7500 tokens πŸ˜‚

nocturne wasp
#

@valid basin enjoy being away from the game for some time
Watch some movies

#

😜

valid basin
#

@nocturne wasp That would be a great idea.. No rep since yesterday. I bet I would have gathered 5-8K as of now πŸ’ͺ

nocturne wasp
#

And i would have gathered
60k-70k in the past 4 days @valid basin

#

All wasted

vital radish
#

@nocturne wasp your club must be missing you 😐

nocturne wasp
#

It's around 15k a day when u play for top 100

pseudo flint
#

The other neither risk

near pollen
#

Our club is falling behind too
I couldve gathered 10 to 15k club reps by now

spare ridge
#

Fix this pls

valid basin
#

@near pollen I am placed at last in my Vlub with 0 Rep.

wispy kindle
#

Ffs lameloft tone down the milestones untill you fix your issues

vital radish
#

Any news?

valid basin
#

@vital radish Not yet. I wonder if any Moderator from A9 team is reading these messages.

vital radish
#

Unbelievable

cyan grove
#

Who is this boy lmao

fringe temple
#

Keep post to let the incapables know is still happening. I don't expect them to read messages. But pictures are more easy

#

It is anybody good at drawing? I would like to send them a picture with the ban issue because they are not capable to fix something

eager shadow
#

And they will never fix the issue @vital radish

#

You know who is loyal player and who is legit player?

#

Keep protecting these ones and blame it on the legit players like me

vital radish
#

@eager shadow omg they said
Cannot remove

eager shadow
#

Im level 98 and they said abt other loyal players lmao

#

Btw im out of cb after 24 hours, but they dont admit their fault, that made me disappointed

vital radish
#

@eager shadow if you play mp again , they put you in cb again πŸ˜•

#

Like me

eager shadow
#

Everyone is in this sht risk

#

No account will be exception

#

This is conversation flow

#

I was out of cb before the last email received from Luis

wispy kindle
#

Pre written garbage

vital radish
#

lol. we all get same response @eager shadow

tropic thorn
#

its still happening

#

randomly

#

you get disqualified and are ion CB

eager shadow
#

So Luis is a bot @vital radish

wispy kindle
#

Actually customer care agent , but they have lots of copy paste pre written responses ready

eager shadow
#

@wispy kindle i call everyone do these is bot, actually they are not different from that word

#

A human will use his brain before doing anything

wispy kindle
#

Don't set your expectations high when dealing with Gameloft

eager shadow
#

I spent alot for this game and they keep making me disappointed

fringe temple
#

DON'T IGNORE THIS - we are not stupid

For those who been affected by the issues and banned for no reason.

If you feel fed up please write a email and send it to all of those people from GAMELOFT HR and let them know what's going on on ASPHALT 9 division and how this moderators maintain the game.

If you write them, our voices will go higher than this moderators and they will rush them to fix this issues ASAP and hopefully the person who is not capable to maintain this game to be identified and support the consequences.

point_up️point_up️point_up️point_up️point_up️point_up️point_up️

eager shadow
#

And more and more bored

tawny panther
#

I got DQ 2 times already cant keep this up
Got to H. E. L. L. G. L

#

Also gl customer care service

vital radish
#

Disq is 24h over now.i get rep again ;)

terse creek
#

I get this second time :/

#

And same garbage in email

pseudo flint
#

It must be some conflict with the update and the way that gameloft is only going to pack when the season is over

#

Same as when the team score was wrong

fickle crypt
#

Can i buy iphone xs max with tokens

tawny panther
#

@pseudo flint no bro my second race in new mp i got dq

near pollen
#

@tawny panther have u tried reinstalling a9 bro before trying the new mp

tawny panther
#

@near pollenyes

vital radish
#

@sturdy grail @warm goblet @vital radish @all
Listen to me - i think i got the solution

Wait till you not banned anymore and than follow my instructions.

  1. Go to your app
  2. Clear cache
  3. Clear data
  4. Uninstall
  5. Go to galaxy store and downlad it
  6. Install
  7. Enjoy

I am from Team Awesome but nobody else was infected from my team so only i could test it now.
For me it works

I tested it now since two days. I hope it will help everybody!!!

dire isle
#

@dreamy edge i know. Im going on cb 2 times in 2 days

rigid heart
dire isle
#

@rigid heart congrats

rigid heart
#

@dire isle thanks =))

dire isle
#

@rigid heart this is your 2nd time or 3rd time

rigid heart
#

(1) 4e1a1
(2) galaxy note 8 n950F
(3) wifi
(4) yes
@vital radish

#

@dire isle 2

tawny panther
#

@rigid heart welcome to 2nd cb club
#fixcbissuegl. 😭😭

near pollen
#

@vital radish bro when u opened a9 from galaxy store did u switch to account B or merged account with account A?

vital radish
#

@near pollen b

near pollen
#

Alright i will follow your advise bro. I appreciate your help 😊 @vital radish

vital radish
#

@vital radish After the multiplayer race was over, he wrote, "You're disqualified." In the following races I always competed with 1 person. The points I have won are not added to the club points. There are many players who have the same problem !!!
In the game so many tricks players are banned, we are banned. I'm getting bored with this game ...
Β  Please correct the error immediately !!!

stark crescent
#

#FixDisqualificationbug GL, wth I can't play mp. Why are you doing this to legit players like me 😏 @vital radish @vital radish @fair harness

vital radish
#

@vital radish @stark crescent please try @vital radish 's solution above

stark crescent
#

What about non Galaxy users? I use Google pixel 2xl.

stark crescent
#

@near pollen did u try what Ben told?

marble cedarBOT
#
Cameron#9628 has been warned

Reason: Bad word usage

near pollen
#

@stark crescent yes

stark crescent
#

Thanks! I will try that, should I do it now or wait for 24 hrs first?

vital radish
#

@stark crescent wait 24 hours i would say. I did not tried it before

stark crescent
#

So you are playing both mps without any problem now @vital radish

#

?

vital radish
#

Otherwise i would not post it here

stark crescent
#

Thanks man

vital radish
#

@vital radish I reinstalled once but I will try your way , thanks

near pollen
#

None so far... i will try rush later and play a couple more

#

@stark crescent

stark crescent
#

I hope it gets solved like this, we fair players don't deserve this.

near pollen
#

@stark crescent if anything good or bad happens i will keep this channel updated

tawny panther
#

Now only us xaomi users are left in the trap @vital radish

stark crescent
#

Game is so good, we just can't leave it like that, they have to fix it. I can't use my newly maxed Corvette and gold Evo in MP. That's not fair

near pollen
#

@tawny panther think positive bro. I hope there will be workaround for non samsung device

#

Very soon

stark crescent
#

Don't think it has anything to do with mobile manufacturers, I am seeing complaints from all brands, Samsung, Google, xiamoi, Huawei etc

tawny panther
#

@near pollennow am in cb for 2nd time now
Have to wait till tomorrow noon to finish 24hrs
My mps not played rush in past 5 days

vital radish
#

There is some wrong folder or setting in playstore update. But i am not a developer..

But if my way works i saved gameloft many leaving people from game :)

stark crescent
#

So basically downloading any apk outside the play store should fix it? @vital radish

vital radish
#

@stark crescent like i said i am no Developer. And i did not had a look into other packages from other stores

sleek cipher
#

Doesnt work for me :/ , galaxy s9+

vital radish
#

Donald Trump should ban Asphalt 9 but not Huawei

#

But again @vital radish @@sturdy grail @@warm goblet it would be very fair if we get some compensation. We could not play multiplayer could not make points for our team lost ferrari event many places.
And the most it is a mistake from developer of gameloft. He putted an infected update!!! So it is not our fault. And you and support was really hard playing with my nerves.

low current
#

Cc is not ready to accept that its a bug and is unable to tell what alterations were done for the ban but give this template response again. This is a disgrace to all the players for A9. What a bad customer service. @sturdy grail

vital radish
#

@bright ore s10 + / android

dreamy edge
#

@near pollen @vital radish @stark crescent trying bens way also. So far so good.

#

@vital radish try Bens way!

ornate sleet
#

Hai asphalt team in multiplayer games im always kicking out from the match

stark crescent
#

Anyone with Non Galaxy device who tried Ben's way?

celest gyro
#

@stark crescent mw

#

Me

#

It's not working @stark crescent

stark crescent
#

:(

celest gyro
#

It's my 2nd bro

#

😒 😒

stark crescent
#

Did you download it from apkmirror?

celest gyro
#

Can't understand wht to do..... Gl is not even replaying to my mail

#

I downloaded the game from play store

vital radish
#

@celest gyro did you follow exact my instructions? Did you wait till you not banned anymore?

celest gyro
#

I tried

#

No go

vital radish
#

@celest gyro so why you than writing you downloaded from playstore?????

near pollen
#

@celest gyro wait for 24h first bro

#

Then do @vital radish's workaround

celest gyro
#

My phone is Mi Note 5 pro

#

Not Samsung

vital radish
#

Does not Matter

#

You can download galaxy store from Apkmirrow

#

Why you not reading what i was telling here?

near pollen
#

Oh yah the link...

stark crescent
#

I will try that tonight and let u guys know if it works for me or not, I really hope it does

#

Try downloading from the link he gave

vital radish
#

@bright ore you are on android platform or?

#

@bright ore google banned huawaei but you still have playstore? I do not really know about huawei much. Maybe than it is really only the solution for samsung

celest gyro
#

@vital radish no use

#

But thanks for the suggestion @vital radish

tawny panther
#

@vital radishwe mi users can't open galaxy app store in our phone
So its a no go like @celest gyro said

near pollen
#

I think new huawei device will no longer be supported
But existing users who have huawei device before will still receive support from Google

celest gyro
#

@tawny panther yes.... It doesn't support our sets

#

Now it's up to gl now..... Only they can fix it now

vital radish
#

Huawei has different os than samsung that is true

celest gyro
#

Even mi too

#

So let's wait for gl response

vital radish
#

Do you have another Option to get the game?

celest gyro
#

I can't find any

#

Downloading from other sources will cause damage..... The system may behave weird..... Am trying to find a way

vital radish
#

So maybe just try to clear cache and data uninstall and install again - maybe this works for your device aswell

celest gyro
#

No I have tries tht tooo..... It's nothing but loss of data

tawny panther
#

@vital radishuninstalled and installed twice same DQ both times

celest gyro
#

@tawny panther wait dont uninstall and install it anymore

#

Wait for gl answer @tawny panther

vital radish
#

So it is exactly that version of update like in playstore. It is a false update. They should replace it with galaxy store update

celest gyro
#

Gl is claims there system is flwaless but it's bullsshitttttt

vital radish
#

So i am sorry

celest gyro
#

Don't be bro @vital radish

#

It's alright

vital radish
#

Every phone has its own UI and runs on the android operating system

celest gyro
#

Am the only one in my club got affected hopefully no one else from my club got affected

#

For tht am happy

stark crescent
#

Gameloft do something for Non Samsung (Google) owners!!!

vital radish
#

But are they really doing something or they keep saying that we are cheaters????

celest gyro
#

@vital radish they haven't done anything yet

#

They are wasting my time

tawny panther
#

@vital radish thats my dought also

vital radish
#

5 days since report still no answer

ocean garden
#

My friend-Andrew Tan Asphalt 9 Gmae process gone when he change his phone even though he log in before.

#

I hope you guys help my friend to fix this

meager mural
#

Does he have a google play account

plush pilot
#

@vital radish @sturdy grail @vital radish worse you and your support accused us of cheating accused us of lacking the integrity and the moral fiber that is the common characteristics of the low-life cheating scum bags that we constantly complain about and you do absolutely nothing to prevent they're ruining the game and completely overrunning multiplayer live racing. Think about that for a second you do nothing to stop the rampant cheating, violations of terms of service etcetera and then you accuse honest players who played honestly since day 1 of being cheaters, shame on you. This needs to be fixed, it needs to be fixed immediately, and all of us who were unjustly accused of being cheaters deserve significant compensation for the insult, the loss of points, and the stress and loss of face with our teams. Failure to offer reasonable and deserved compensation will do nothing but further degrade your reputation, if that's even possible at this point, and seriously worsen you're loyal players overall opinion of you, something else that I don't know could be any lower, but given the circumstances I expect that it can go lower and significantly so. The ball is in your court you can either do right or not but the results of not will never be repaired! If you don't care obviously there's nothing we can do about that but I will say this again, shame on you!

vital radish
#

Me? I am only a player just found solution for Samsung users

plush pilot
#

@vital radish sorry missed that. Is it proven? Im on galaxy s8

vital radish
#

@plush pilot so far nobody told me the difference. I am playing since two days now on multiplayer world

plush pilot
#

Okay let me go back in the chat here in and find it and I'll give it a try

dreamy edge
#

@plush pilot hes been helping us out haha.

#

Much more than the DEVS.

vital radish
#

I get no money for to be here and to help people and i even could not tell anybody my solution here. But now even that is stressfull for me :)

plush pilot
#

I just talk a lot LOL

#

@vital radish and thank you Ben

#

Thanks @vital radish doing it now. Will update once i tey it and see what happens

#

@vital radish fingers crossed LOL

near pollen
gilded wave
near pollen
#

@gilded wave oh no πŸ˜”πŸ˜ž

gilded wave
#

Why??? 😭 😭 😭 😭

near pollen
#

Samsung galaxy?

gilded wave
#

Yeah

near pollen
#

Ok wait til u get out of ban for 24 h

gilded wave
#

24h?

near pollen
#

Yes

gilded wave
#

Then what?

near pollen
#

Then when u can gain rep pts again
Do ben's workaround

vital radish
#

I just wrote to support again. I worte it in german and just do it for you now with google translater.

Somehow you are really pointless ... In the meantime, I have found the solution to the problem myself. Your update on the playstore is wrong. I have already forwarded your instructions to your mods in your discord channel. 1. First, wait for the 24 hours of the ban 2. Start the Asphalt 9 App 3. Empty the cache 4. Empty data 5. Uninstall 6. Download from galaxy store 7. Install 8. Finally play without any further bans Please pass this on to the many players in your answers. Attention: This solution only works with Samsung devices. To your programmers: play the update from the Galaxy Store to the other stores and there are no problems with Bans anymore. Again to write. It is a mistake of your updates on Playstore. It is not a mistake on our part. You have to take the update out of the playstore and replace it with the one from the galaxy store. Since it is not a mistake on our part of the player, we demand a generous compensation for the non-permissible ban on your part. 1. Compensation for the multiplayer world season, since we had no opportunity to get points by placements. 2. Compensation because of the Ferrari event on multiplayer basis, because the ban could no longer be played and because lost by places 3. Compensation for missing points for the team 4. Compensation that a player (me) had to discover your software bug and is not even a programmer. Please pass this on to your team leader and developer, that normal play will be possible soon.

stark crescent
#

More n more people are getting inflicted with this bug, why no Dev is listening to us??!! @vital radish @sturdy grail

dreamy edge
#

@vital radish I agreee 100%

gilded wave
#

Appreciate! Thx a lot

stark crescent
#

What's the fault of non Samsung users? Why they is no workaround for them?!:@

near pollen
#

@gilded wave by the way while u wait
U can still play daily events and special events

#

The only bad thing is the reputation pts
U cant earn within 24h

gilded wave
#

If the update in playstore is wrong, it should be removed...

mild river
#

I cant seem to get a full game

gilded wave
#

@near pollen okay

#

😊

near pollen
#

Yeah
It makes me feel like i want to keep an eye on galaxy store from now on

#

For future updates

mild river
#

I have played over 50 mp races since yesterday have not a single one was full

#

Is there something wrong with the matchmaking

near pollen
#

@mild river ok u can gain rep pts right?

#

Just to check if u are in cb

#

If u can still gain pts it's probably circumstantial but in that case ye
That svcks
Finding in a lobby of low number of players for a couple of rounds

mild river
#

Not just a couple

#

Its been every race

#

Most i have ever gotten is 4 players

#

Including me

#

I only gain like 4 or 5 every race too

#

Its just wasting my time

near pollen
#

But u can gain rep pts right?

mild river
#

Yea

near pollen
#

Or wasnt disqualified befoe that

#

Ok

mild river
#

I was disqualified before

#

Updates are dumb

near pollen
#

Yeah they need to look into that

mild river
#

They only create more problems

somber kindle
#

Real question is how to make Gameloft beleive that there is a CB bug in the game. Only then they will acknowledge it and maybe fix it. They r stubborn as hell and refusing any problem on their part. So what do we do? We aren't just 1 or 2. We are 1000s who got affected numerous times. So any suggestions?

mild river
#

Just flood their inbox and maybe they will care

vital radish
#

@somber kindle just read my text above

somber kindle
#

Yeah the solution works for Samsung. Not for people using Xiaomi

#

And trust me the problem is not update oriented or file oriented. Its a gameplay problem.

#

The ban gets triggered during the gameplay

#

@mild river that may work. If people works together. But everyone who were affected has to do it

dreamy edge
#

@near pollen so true about the galexy store. Before all this i never payed any interest to it.

near pollen
#

Yeah @dreamy edge

wicked rivet
#

@dreamy edge @near pollen u are ok?playing strong?

near pollen
#

Yeah πŸ˜‚ @wicked rivet

dreamy edge
#

Yeah ATM lok

#

Played 20 games+

wicked rivet
#

I reset the phone to factory and i play from galaxy version.but only summer mp.and scared

gilded wave
#

Because of this, all my eforts reachong top 3k is meaningless...

#

reaching*

#

@wicked rivet are you ok now?

#

I just got banned also πŸ˜‚

wicked rivet
#

@gilded wave ouch.not good

#

Try to make the steps sayed by ben or me.dont expect GL to make something for you with speed

gilded wave
#

I'll follow ben's advice after ban is lifted

vital radish
#

Why Xiaomi phones don't have Xiaomi store πŸ˜•

#

πŸ˜…

gilded wave
#

So , we are all affected...

#

Doesn't matter the platform from wich we play...

#

Hey GL !!!! Wake up!!!!

#

Just when I had more time to play...

lapis dirge
#

@vital radish your solution will work for Huawei P20?

gilded wave
#

@lapis dirge just try

#

Nothing to lose

#

Try install it from another place...

vital radish
#

@lapis dirge unfortunatelly not with other devices so far...

gilded wave
#

😣

tawny panther
#

@vital radish bro we have a app store
It had A9 before gobal launch
Now no A9

jaunty hamlet
#

And 3rd CB

#

There is some special kinds of mrns working at gameloft just imagen how fuing db they must be

#

And they get paid for it

marble cedarBOT
#
MaximumRide#7468 has been warned

Reason: Bad word usage

jaunty hamlet
#

So many people will lose rewards from short and long mp too untill those fng r*ds fix it

dreamy edge
#

@gilded wave onxe your out of CB just do those steps above and hopefully youll be fine. It seems to be working for me.

vivid grail
#

Facebook login issue

near pollen
#

So far so good with the mp
After trying that workaround

gilded wave
#

@dreamy edge ok. Thanks for the feedback :)

fickle crypt
#

Disqualified issue fixed or not?

vital radish
remote drum
#

GL's customer service is by far the worst of its kind

#

automated responses that place all the blame on the user

#

what a joke

near pollen
#

It's like i never understood, agreed or conform to the terms and conditions of the game

Because in reality something is buggy in the apk/system

barren radish
#

@near pollen as i said before
Gameloft : Lets ban some random players to show that we have a anti cheat system which its doing sometimes wrong
Reality : lazy developers banning players from cheater report channel

plush pilot
#

@vital radish sorry to report man your fix failed

#

@vital radish did everything exactly the way you said was good for a bit but just got disqualified again

vital radish
#

Am I banned from the game? ID 4b02b01, platform Android?

plush pilot
#

@remote drum their support customer service is the same rubbish Filipino call centers so that every cheap piece of rubbish companies farming 02 now because they work for pennies

#

@remote drum absolutely reprehensible and deplorable people that have a complete hate on for everyone else in the world giant chip on their shoulder 24/7 the most unhelpful miserable piece of garbage on the planet

#

@near pollen the Samsung fix just failed for me got disqualified again. Followed to the letter was fine for a while then got disqualified

#

@gilded wave don't waste your time the Samsung fix isn't permanent. Appreciate Ben's help but I did everything to the letter that you suggested and I was disqualified again now I'm on ban again

marble cedarBOT
#
r95#8893 has been warned

Reason: Bad word usage

plush pilot
#

@vital radish come in Android issues dude there's no timer on the chat posting

vital radish
#

@plush pilot i am here

plush pilot
#

@vital radish yeah it sucks man it really sucks. I was just ready to come back in here and tell you I wanted you to have my children LOL and then bam disqualified

vital radish
#

@plush pilot i want to know that other player are getting again disqualified with my solution

plush pilot
#

Sadly that means it will eventually fail for everyone just the nature of code. Once whatever the criteria is fulfilled Wham-O disqualified bam

vital radish
#

Now we have to be patient
I only can tell you so far it is working. Made arround 1500 mp world points

plush pilot
#

Yep I'm sure you have, but the minute you hit the right circumstances again damn disqualification

#

The only thing I can see that might have something to do with it is the race where I got dq'd again I had a bunch of really long Nitro runs

#

Maybe their new system is looking at that as one of the APK mods were people have permanent Nitro

vital radish
#

The problem is to get everything of a9 that you had on your device to get cleared uninstalled and Clearing data. That was what i did

plush pilot
#

Don't know. All I know is the developers are seriously Bush League retards cannot have it fixed by now

#

As did I I even use the tool that I have for making sure I eradicated every little bit of it

#

And then look manually to make sure I didn't see any left

vital radish
#

If you again getting disqualified ^^ record it and send it to support.

#

The whoole race

plush pilot
#

For what the 4th time now oh, so those low-life Filipino rejects can send me a note saying I'm a cheater

vital radish
#

To proof them

#

Somebody did it and they believed him

plush pilot
#

I sent them all the info before, they did nothing

vital radish
#

But what they did with him i dont know

plush pilot
#

Well if they believed him then they would have done something and I'm sure he would have said so he didn't say probably did they did nothing

#

The support connected to this game is ridiculously stupid completely useless

marble cedarBOT
#
strife#5654 has been warned

Reason: Bad word usage

plush pilot
#

The support isn't actual support it's just rejects in a call center if you get anything more than a bot response it's something ridiculously stupid and then your request goes in the trash. Rarely does anything actually get forwarded to any sort of actual development support

#

You think if it did we'd still be sitting here now with this problem. The first what 24-48 hours we spent with them just sending back copy paste moronic responses completely wasted

#

But hey they work cheap and that's why so many companies have farmed out their telephone support to these useless Filipino call centers

#

The company that provides my extended Healthcare benefits did that recently and I had to get a lawyer and threaten to sue them because of the absolutely horrendous level of support I got when I called in

#

@sturdy grail @vital radish exactly what the absolute f is going on why is this not fixed

#

Lol

pseudo flint
#

How difficult is it for you to understand that this update is causing Ban undue? @sturdy grail @vital radish

true geyser
#

HeheheHahaha Dominic left

#

Lol

#

Fix the damn issue with CB

#

Where aee y'all at

#

Bussies

#

Fix the foken issue

pseudo flint
#

If the intention is to kill asphalt 9 are going the right way just do not solve this problem @sturdy grail

plush pilot
#

USA/CANADA dependibg what side of the bed i get out on lol

true geyser
#

@vital radish where's Dominic at? Did he flee away?

plush pilot
#

Right on the border

true geyser
#

Seeing that he's on trouble?

#

*in

plush pilot
#

Yup coward

#

Sorry I misunderstood I thought you meant where was I at you were talking about them

#

LOL

true geyser
#

Fix it
@sturdy grail

#

Come on

#

@sturdy grail you dont want your beloved game to die

plush pilot
#

Lol

#

Script kiddies days... Oh the memories lol

#

Ok im old lol

true geyser
#

Just for the record, @vital radish @sturdy grail and @vital radish you guys have 5 days and 23 hours left

#

Fix the game or watch it die

plush pilot
#

You guys should know quite well what happens during the French Revolution. I guess we'll need to go dust off Madame La guillotine

true geyser
#

Yep

#

We do

#

@warm goblet ah there you are

#

Fix the issue within 5 days and we will let the game live

pseudo flint
#

The developers did not understand that the game is about to die if it does not fix it. @sturdy grail

true geyser
#

Ignore it, and the game will die

#

Oh and people won't download any game made by your company

vital radish
jaunty hamlet
#

This hapedend right now

#

And im still in my 3rd ban

#

Ban insade the ban ?

stoic python
#

Few minutes back I was out of cb and now after playing 3 MP race, I'm disqualified and in cb again.
@sturdy grail @vital radish by when can aspect to get this issue resolved ?

vital radish
#

2nd ban

manic crow
#

Thang said to me they wont likely fix it this weekend

#

I really dont know what to expect from them anymore...

#

It seems like they dont work at weekends

#

So it probably wont be fixed until (at least) monday

vital radish
#

I cleared data and reinstalled from play store. I played both mp events for 2 days. No problems until this

kindred badge
#

I got a message while doing an MP race that I am disqualified and after that my Rep points are not increasing.

Many people are facing this issue. What is the temporary workaround guys?

vital radish
#

@kindred badge Ur on cb..banned for 24 hrs

kindred badge
#

But why @vital radish ?

#

I didn't use any hack.

celest gyro
#

@kindred badge it's due to the update.... This new update is buggy

kindred badge
#

Oh 😐

#

So what's the workaround?

celest gyro
#

Don't know when those asssssholes will fix thim

kindred badge
#

Go into app settings clear Data and Cache?

celest gyro
#

@kindred badge no use

#

But you can give it a try

vital radish
#

@kindred badge I did it worked for awhie

#

awhile*

celest gyro
#

For me I will say it's just wastage of data

kindred badge
#

@vital radish It doesn't work for u anymore?

celest gyro
#

I didn't cleared any data and was able to play more than 70 races then I got happened

#

@kindred badge tht method was for Samsung device.... Not all device support galaxy store

vital radish
#

@kindred badge I played mp for 2 days until 2nd ban.

kindred badge
#

The clear Data and Cache is there in every Android phone.

#

Into App settings.

celest gyro
#

No use buddy you may again get banned