#π€γ»android-issues
1 messages Β· Page 66 of 1
Is GL doing anything about this
Yes.they are investigating
Meanwhile in 2099 : still investigating
So i just cleared cache and data and uninstalled and now again downloading from playstore- than i will play again mp and when it is still banning me i will uninstall it
I reinstalled the game like 3 times before playing and still got banned.
And tomorow they starting new event and season - super @gameloft
It does not matter galaxy store or playstore
@vital radish I heard that when you download for galaxy Store, you are getting banned
Aswell when you downloading from playstore- no dirfference @lilac radish
U heard wrong @lilac radish i was banned twice because of version from playstore.now i will try to play from galaxystore
I am getting used to bans π π π
Let's see what they do
@wicked rivet it's a hard life
π
back playing mp..waiting for 2nd ban
@vital radish don't play man. Leave till tomorrow so you can enjoy the event.
@vital radish banned again. @sturdy grail @warm goblet
@bright ore Yes :/
@bright ore on my 16th.
Some got banned after 5
@dreamy edge I've done 8 so far
@dreamy edge play on cheaters server
@wicked rivet might aswwll eh
@wicked rivet my 1st mp race had 2 other players..lol
@vagrant meadow The only way you can do that is to contact Customer Care and request the one time platform switch. this is a permanent switch & cannot be undone. Once your account & progress has been successfully changed to new platform, your old account will be deleted & not available any longer.
Ok
π
1)Player ID - dd9af
2)Device- Lenovo Z2 Plus
3)Network - Jio 4g.
4)Yes
@vital radish
It's the second time I got banned.
Xiaomi MI A1, so it's not a Samsung thing.
I don't know what I do to be disqualified fgs
So I'm not banned anymore but I don't know if I continue to play am I gonna get banned again? XD
@vital radish you got unbanned quickly second time?
@dreamy edge nope, 24H as you said to me in another channel xD
So when did you first get banned? @vital radish π€
I wish it wasn't 24hours. I'm gonna miss the event stuff now :/
@dreamy edge Tuesday 18th was the first time so the update day. Then 24H waiting and yesterday I got banned again until right now xD
So everytime I play multi player
I was thinking not play mp because tomorrow is the special event and the new season starts
Yes don't play. Wish I didn't.
We need to wait dev team to respond what is the problem and i hope they will remove bans from history
For me 1st ban was yday 19th 2PM.
2ND ban today 20th 5.40PM :/
It's been three days :/ and everyone is complaining about the same thing π€·π»ββοΈ
@wicked rivet Yess I wish they would hold off on new rush season but they won't.
Too many players have been affected. @vital radish
@dreamy edge yeah, so it's not a unusual thing, almost everyone has been afected by the same problem
Got unbanned 2 mins ago but im still woried whont i get baned again even if i only play events for the next days?
Well unbaned for second time
@jaunty hamlet just events.ban is happening in mp
@vital radish I'm the only one from my team it's happened too so it sounds dodgy to them.
Right ill do the events only another wasted mp season i gues
@vital radish check dm
Again back to CB! Epic update
@vital radish
- ID: 0d2390
- Black Shark 2
- NOS wifi
- Maybe
@vital radish android users are getting banned after the new update.
The asphalt 9 version of Galaxy is horrible closing all the time, locking
@vital radish
1 ID : d1e1b1
2. Condor plume l1
3. Topnet WiFi
4. yes
π
One question for guys who was banned.did u answered to sms or phone during a race?
No @wicked rivet
@wicked rivet no? I don't see that being an issue
A guy from my club answered the phone and he got banned
How can I get banned only for answering the phone?
Is this a joke?
... So I couldn't resist and I played mp again... 3rd disqualification π‘π‘π‘π‘π‘ The only thing that I did was winning for gxx sxxx π‘π‘π‘
@vital radish hi, my ban was already lifted and im not playing mp as of the moment. I reinstalled a9 from play store and since many players here still get the same symptoms, i decided not to play mp
For references here are the details by the time i got banned 48h ago:
- e8d32
- Samsung Galaxy s9+ SM-G965F/DS
- Wifi: Smart 4G
- Yes.. there were red flashes all over my opponents. I finished 2nd and got dq.
@vital radish shit. 3rd ban? What a JOKE
@vital radish this is what happened 1 my second ban. I was 1st place and boom disqualified
I just got out of CB, wont touch MP untill this is fixed
@dreamy edge I play manual maybe is for that reason idk?
@last narwhal woah - 9 why xD
@glad goblet yup don't.
@vital radish no it just the bug with their systems.
I play w autodrive
@dreamy edge I played because I'm almost in legend league but I shouldn't play mp, it was a mistake π
@vital radish omg same here. I played for that exact reason.
Big mistake.
I'm like 200 away from LEGEND league
@dreamy edge less than 300 points but π€·π»ββοΈ
If anyone has the same problem do not play mp until the issue is resolved because playing mp is useless right now
Nvm ehh
i am afraid to buy from shop with card. they will ban me without reasons :(
i am afriad to get ban in mp
4 teammates got ban without cheats. we was in top50
π€
what kind of cheat do i need for those request?
:))))
i am amator and i cannot achive that
who is pro?
I haven't been able to play ads for the past two hours or so, I keep getting the famous connection too low. Are you guys experiencing the same issues?
Legits become cheaters
Cheaters become legits π
@vital radish - Those time are wrong. It's most likely a bug
and ban for my teammates are wrong
No one could beat that time
the update is failed
π
This update needs to go in the bin!!!
wow!!, that beat time is so disgusting
yeah ikr just wanted to say the same @vital radish its really really weird
Can Quicksilver beat these times? π
After looking at those timings looks like game has officially decided to make it exclusive for hackers π
***Every single update of A9 is always like this***π
?
True
GL trying so hard to have players quit the game
what is the meaning of this?!!!!
@wheat elk same problem too
Bugloft -_-
Stucked at 1. April dear Gameloft? π
@wraith whale even farzad's best time was 16 seconds not sub 100 milliseconds
@wispy kindle i remember a 00.00.002
More and More Cosmetic Modifications will fix the bug issue definitely.
No need to do anything else
I doubt even a Hacker will be able to complete it or not
π
@vital radish
1- 5ff789
2- Samsung A50 - SM-A505GZBBZTO
3- 3G/4G - TIM - Wifi: Net Telecom
4- Yes.. there were red flashes all over my opponents. I got finished 3nd and got desqualified.
Wow beautiful bug π gameloft please solve this & add more credit in expert race at it should be 3 lakh credit
A9 dead
π°
Nani!? Kidding me?
Cant possibly finished the race in less than 1 second. π΅
Maybe finish it before we start playing. π
It's bugs pls resolve as soon as possible or give us 30 tickets after solution.
And now we are even more f ucked up ^^ can not play mp and now only car hunt πππ
π π π π
well played Gameloft
To bad i maxxed j50 from saturday...waste of time and some tokens
Drive backward you will win - it is an easter egg
How can I drive back ward
By making U turn
Ok thank you
ππ
Dude, this was ready player one - it was a movie - i hope you not try to drive backward now
i guess there's something wrong with the new update
First it starts disqualifying people and starts putting them on CB
And now its giving impossible times
Looks like GL servers are being hacked
Or this update is been attacked by some kind of virus
Or the update is virus itself
Clean it up quick.
GAMELOFT are not capable to fix the issue with the ban and now with the reward. What a incapable team
When the disqualified problem will get solved π
Gameloft have ppl without school?
GAMELOFT Cannot fix nothing. They are good to make it worst
Yeah...RIP GAMELOFT
Where are the mods ? :)
In shool
They studying digital and ,
Or eating bananas
π π π
π π π Gameloft crew ;)
They are not capable to fix the issues in the game just making worst
Soon we will just look at the cars in this game. π π π π
Class S Cup event impossible time beat, kindly solve this bugs error.
π¦ π¨ π ° π§
@fringe temple, dear it's not chat room, there you can only post about game bugs / issues / errors. Thank you
Guys please wait until 5 hours hopefully it fix
Pak Pak do you see how many people post here the same issue??? D you think A 9 will miss this massive/large issue because one comment? π΄ π
Fix the event cadillac cien concept.
Please fix this issue (the required time is in milliseconds)
@vital radish
Please fix the issue of reps not adding and getting disqualified from mp race
JSQ~KNIGHT RIDER
Id d020601
Device Samsung Galaxy A7(2018) SM-A750F Android
INTERNET: 3G/4G Airtel
WIFI: BBNL BROADBAND
GAME Freeze/Lag: Maybe
Please fix the issue as so many legit players r suffering after new update including me and my 2 other club members
How are we supposed to win these lap times? π
Reason: Bad word usage
Bad word? De hel?
@wicked rivet i just saw that video in which u were disqualified
Similar thing was happening with me when i was disqualified twice
People were having poor connections and they were ghosting because of it
welcome to the club
Fix this today only
π
I am of opinion that GL owes the players a huge compensation for a huge set of bugs. All players sharing my opinion, please endorse my post.
What about the cb issue for samsung users π
@warm goblet
So im gonna miss the next mp series i guess
Only partially. You haven't fixed the time for club rewards. https://drive.google.com/file/d/1OeeLS5ygdye1aZM6t_FGZpjdl3QjXDfW/view?usp=sharing
@warm goblet what about cb issue?
we legit players getting into cb after playing multiplayer
Try restarting the phone and then clearing cache, then the bug gets fixed
@cold flame
Thanks
@warm goblet fix multi player very bad little soon will have a new MP and I do not feel safe to play
@warm goblet please fix cb issue I don't want to get to cb again
@cerulean parrot the new mp kicks in today
They better fix it up fast
@nocturne wasp Yup bro frustrated after new update.. being a loyal n legit player many are suffering. Me and my 2 club members are in CB without any reason. Be prohibit strictly hackers but stillπ₯π₯. Our club is reputed and in top 100. Hackers r roaming freely and fair players are getting disqualified and listed in CB
@nocturne wasp I'll wait for them to say it's safe to play there. I do not want to be frozen in the team.
Yeah i was also put in CB 2 times
I just came out of it
Scared to play mp anymore
My top 100 in rush season is goneπ° π @cerulean parrot @pseudo flint
Yeah true.. one of my friend Kartik was in top 300.. now he is out
Of that position due to Cb
I am not playing mp anymore no matter my rank increases
I am frustrated coz my reps r not counting
@pseudo flint @nocturne wasp do u guys have that issue also
I will play only 3 times with the lancer on the touch drive without using nitro to catch daily goal
@pseudo flint u reps adding up bro?? Mine r freezed
Out club went down 2 ranks as reps not adding up
@cerulean parrot I do not know if I'm going to play, I'm really angry about this because I have to worry about taking ban without doing anything while hacker plays normally and nothing happens
@cerulean parrot I'm in the club just below yoursπ
Reason: Bad word usage
Not playing since 3 days because of all this CB sit
In my opinion the issue can only be corrected with a new update, because it is this current version that causes this ban
Should have a beta test program before launching update to check the bugs
I think compensation should be unlimited tickets and gas with duration of time spent in CB + j50 Bps to recover missing hunt and MP (missing hunt bcz of 24hrs without playing) π or π
Also tokens should be compensated for time loss.. rank loss etc
J50 I have full then can be the lamborghini J kkk
U play it bro nothing happens @wraith whale. Dont miss the time u can play the hunt..
Thank god i entered CB late night after maxing my J 50 by evening
I entered after 5min of updating
Play the hunt still of time @wraith whale
Rip new mp season
@pseudo flint any news on cb issue
I need to play mp soon
I'll only play when they say it's corrected.
Hello guys. Does anybody have this problem?
Close and open the game that returns to normal @drowsy hamlet
@pseudo flintare they even considering this cb issue and trying to bring a fix
Or are they just thinking it as our problem not theres
@tawny panther They already know that it is their mistake and not ours.
@pseudo flint did it 5 times
@drowsy hamlet Now that I realize you need to update the game so that the new events can appear
@pseudo flint thanks
@pseudo flint i don't think so. A lot of players who contacted cc after getting in cb for no reason got reply that its their fault. So, no they r not bringing any fix to the cb issue
Yes but @vital radish already knew the cb issue
@pseudo flintdidnt got any reply from cc still now
Its been more than 2 days now
@vital radish mate any info about CB issue?i want to play
Bro reps r not counting.. unable to claim all club milestones as reps r still 0 due to this CB Without any reason
When can we play safely?
@pseudo flint @wicked rivet at least you guys are off CB. Stay of MP
I just want to play this MP for sure not go to CB but gameloft does not say anything
@dreamy edge i cant lol.too bored
Gameloft doesn't care @pseudo flint
@wicked rivet lol you'll get back into CB. Just play events. You can still make club rep.
Is CB problem fixed?
@vital radish
JSQ~karthik jain
ID-0e3397
Device-MI A1
Platform-Android
Internet 3G/4G-Airtel
WIFI-act fibernet
Game freeze/lag-may be
Please fix the issue of reputation not adding and getting disqualified during mp race
Thanks
@vital radish , I'm getting disqualified in almost every MP race
And how am I suppose win this ? @vital radish
@vital radish @Thang (Windows)
ID-23f9e
Device-MI A1
Platform-Android
Internet 3G/4G-jio
WIFI-realtel
Game freeze before disqualification
Please fix the issue of disqualification frequently even with fair play
Thanks
I was disqualified in MP for some reason and HAVE NOT BEEN ABLE TO EARN REPUTATION SINCE
Mr moon can u guys do something our reps are not counted and not adding up.. club is suffering due to this.. also unable to claim any milestones.. who will compensate for all this time wasted for legit players. So many events are up but of no use as we are in CB..
When this issues will be fixed
@vital radish
@frail river u r in cb bro
Reason: Bad word usage
First they messed up the event times, now we can't get rep. Whats next, we won't be able to refill our cars?
These ads are ridiculous. I'm playing on wifi with 120mb average download speed and I get this, no matter how many times I click on retry, it always says the speed is too slow.
@fickle crypt Not for me. Got disqualified twice. So on second soft ban
Who has gotten banned more than once since new update?
@fickle crypt Same. Apparently this one should last a little over 24 hours.
@dreamy edge asphalt scks after this update
RIP A9 @fickle crypt
Reason: Bad word usage
Still no news?
@vital radish
Please investigate my false ban, cannot make rep
- e58e1c
- Galaxy s9+ SM-G965F
- Wifi connected
- Happend last night, The race before this issue, all other players were blinking red, I came 2nd and it showed Disqualified
@wicked rivet it's happened again?
@dreamy edge not yet but only 10 races
@wicked rivet don't play anymore:/
U are sure?i reset the phone to factory settings i did not activated gametools.
@warm goblet please read what i say if i get banned again to be unbanned.if proves need it that my phone is clear and clean i will give
@bright ore in cb again , in mp2 winning everytime ,
@vital radish so it's basically after we are about to win games? I don't remember my first time. But second time I got disqualified was when I was about to win 1st place.
A lot of players in cb , so in mp 2 , if I win I get around 20 points
hey guys after my 1st cb i cleared game data and reinstalled. I've been playing mp w no problems yet.
I reinstalled it , then got this cb
GL should have a better cheat detection engine to detect hacks
@warm goblet you got anything to say about this?
Remember, if players on Android start leaving the game, you're pretty much dead
@vital radish are players getting to CN for no reason in Windows as well? please fix the issue ASAP
@vital radish @true geyser I did this too but still got into CB
@true geyser some players have.. I am also considering it.
@true geyser it's on Windows, please report in #π₯γ»windows-issues with evidences
What about Android? Who's in charge
@true geyser Get your colleagues to help for Android then.
@vital radish who's in charge of Android?
Sos I meant to send that to @vital radish
@true geyser brownFairy#0840 Dominic#6992 , but they never help with anything usually
He doesn't even see the texts
As if he doesn't even care about Android players.
I am a Balkan. I become agressive when required. And being a member of one of the top clubs on Android, i can shut the whole game down. If this whole CB mania doesn't stop, trust me, A9 will die in seconds and no one would ever play this game.
Btw Support will give us not even one token they still saying it is our fault
@true geyser you can shut the game ,π€ , how ?
As in pinned message, we are aware of the issue and are working overtime on it. So please be patient. As soon as we fixed the issue, we will let you know in this channel.
@vital radish ok π
@vital radish so it is useless to write to support????
And again what about some compensation
@vital radish You are aware but nobody seems to care. We are all missing out on so many rewards. People are also getting kicked out of their clubs and for what? A pathetic bug in your new update. Some of us have been banned at least 2 to 3 times.. @@wispy kindle @vital radish @nocturne wasp
@vital radish noted π
Do any other LG v20 users experience lag in this game after a race or two
Im missing out on the summertime mp now
@vital radish if all the players leave the game, it'll shut down anyway XD
We'll give you a week to roll out a bug fix update. Be sure to actually FIX all the bugs.
2 mails reporting the ban problem (3 disqualifications) without answers in 4 days
Remember, you got 6 days and 22 hours @warm goblet
@true geyser I'm with you dude.
Whole community will be with me. Cuz we don't need Gameloft, Gameloft needs us. We are the people who turns the wheels of the company
So they better FIX it.
See I came to the right place. What the h e double hockey sticks is going on with all these stupid bans of non cheating players
I'm sitting in my third temp ban right now about to be kicked out of my team because I can't contribute and I have never done anything but played the game except with the app downloaded from the Google Play Store. In fact I thought maybe I was being punished for being too vocal and following too many tickets about cheaters
And not a peep from anybody connected to the game, and the retarded support crew just keep sending me one response these ticket saying we trust our system you're a cheater
That would be the same system by the way that screwed up the Daily's Royal yesterday and that is responsible for all the messed up game physics we are seeung
But there's nothing wrong we trust our system. It's great that Gameloft is using the same useless support in the Philippines that so many people have farmed of their support to now. There isn't a single company who's done that that has and have anything but hugely negative response from it yeah it's so cheap they just do it
So this new MP season is dead for most of us?
Reason: Bad word usage
Okay then. Doesn't seem like I can even get paired with legit players when I do make it into MP but rather I'm getting paired with actual cheaters not that it matters none of those points go to my team
So what are you trying to say? GL system works properly?
Hardly if it works properly I wouldn't be in a temp ban right now
Hmm... Thats a long thing to read
There's literally no excuse for Banning players that are not cheating. And the fact that the developers aren't saying anything about it is worse
Sorry if I'm stressing out your reading comprehension skills
I'll try to keep it to simple words so you don't get a headache or anything
π
I gave them seven days
Sorry if I misunderstood I thought you were being sarcastic. Understandably a bit touchy about this
If i see another post with the title "why am i in CB", they're dead
Guys. Please stop banning legit players stating this template reason. The game was downloaded using google play. Nothing else. No abuse/exploit etc. Get the real hackers banned who are reported in cheater report channel. I see the same hackers play every day but you put legit players like me and many others in cb.
They better take it as a threat
I already said that in the cheat report channel
Wait aren't you from LU?
Yep that's the exact same robotic response I've gotten
"robotic"
We are losing on rewards because of this non sense ban. We need a compensation.
Yea
When I questioned it I did get one for the response saying we trust our system
@true geyser yes im from LU
Oh they sure do trust their system π
Real hackers still roaming around and the legit ones getting banned
My first two temp bands where exactly the same circumstance. I was in a race populated with myself and nothing but poor connection players and as soon as I crossed the Finish Line second Wham-O disqualified
Bans
F
Same happened with me yesterday
Reason: Bad word usage
It didnt like 1:12 with max J on frozen route
There's another guy on my team in the same boat I've been trying to figure out a pattern but there's nothing. Different car different circumstances nothing I can connect. Except that since the update things are seriously messed up
What gets me though is that it's obvious there's a bug that's causing all this problem and yet they haven't shut off the Banning it's not like they're banning real cheaters so why not
That boi is online.
The real cheaters have good enough hacked apks that their system doesn't even see it
In the Esports event, there are still like 20 hackers in the top positions
@plush pilot This is exactly what happened to me, all players flashing, as poor connection, I came 2nd and Disqualified
I am in top 50, so i know whether that kind of a lap is possible or not
Yeah it's just like CSR every season top cars are purple Max Cars 2 seconds after the car is awarded. Every season you complain every season the knob developer do nothing
All of the podium teams are nothing but player Farms cheaters it's ridiculous
Yeah I'm pretty much ready to leave too, I used to enjoy my team but it's turned into a bunch of Pricks and I've just been playing don't even go on chat anymore
My team didn't even use the chats lmao
I haven't been on the team Line app in I don't know how long
Reason: Bad word usage
Man you can't say anything in here
Let's try that again. Can't be bothered to go in the line app chat too many passive-aggressive knobs in there
Little girl trolls that run their mouths from their parents basement
Reason: Bad word usage
BAD WORD USAGE
Reason: Capital letters
Hehehehehehe
Cant wait for the foken war after 7 days
A whole community of players VS a few devs. Odds aren't so good
7 days?
I gave them 7 days to fix
Its not upon you when they will fix it lol
If i see another i got banned post, or i am in CB post, they're dead
7 days is a lot of time. Thats 55x7 tokens lost
Also LU on Android didnt get team logo. There is no LU on iOS
Windows got it.
See
New update = new bugs
I've never been so agressive
As i am now
They courted war. After this ends, they won't want another one.
Are not you going to fix this MP? @vital radish @warm goblet
Thang can't do anything for Android
@warm goblet
Yo
Ay man, how come you don't hear me
@warm goblet ay foof
@plush pilot Dude when you crossed the finished line were you in 1st place?
@plush pilot also lets hold back on these girl comments. Please thanks π π
Is the problem of disqualification is solved?
Had to ask guys..
When will be the disqualification problem fixed
Good question
@true geyser all CC seem like they are like the discord Bots
Hello, I'm here to message about me being one of many players falsely placed on the CB on Android as of the recent update. My info:
- e0ffb9 is my in-game ID
- Samsung Galaxy S9 SM-G960U
I've been disqualified two times already in the past 48 hours. The first time I emailed CC, the second disqualification happened yesterday around the afternoon.
@vital radish
(Also hi everyone lol, I am back, temporarily that is..)
@dreamy edge nope 2nd
@dreamy edge lol. The bot wouldnt let me use the words i wanted
I got DQ'd while i eas already on ban for being DQ'd lol
Devs r knobs
Absolutely defies explanation how this is being handled
I have nothing to compare to. I have literally never seen the level of incompetence that it takes to deal with a situation like this in the matter is being dealt with
I'm going to have to go to Google and get money refunded I've been spending money in the last little while and now I can't even play when are these limitations. Go away
I'm going to ask for literally every penny I've ever spent on this game to be refunded
They can permanent ban me at that point if they want so be it but they're not going to profit from me
@spare ridge contact Gaspar lol
I wouldn't π€ @spare ridge @nocturne wasp
Sorry to ask, what does CB mean? In my Club multiple people have been banned and non of them have exceptional lap times in ranking events
@junior marlin it means cheaterboard
Thx. Well but If you look at the current leaderboard, a ton of chinese clubs don't appear there anymore. Its like the whole club rankings got flipped. My Club was rank 195 last season and now we are 125
Anyone who played today in MP 2.0 led ban?
For now, everything is quiet but I'm scared when the race ends kkk
@pseudo flint I don't know I'm not able to get into real MP racing. I got disqualified again while I was already on ban and I guess they tacked more on, I don't know in any event I can only race with the rest of the people like me and the cheaters
@plush pilot got banned being banned?
@wicked rivet yup im special i guess
Yeah.for sure
This is absolutely ridiculous just mental
It reminds me of those stories you hear about people where the government mistakenly declares that they're dead and then they have to go and prove that they're not, and they're standing right in front of some government dweeb with all their ID and the government dweeb is like nope you're dead sorry
Lol
Our system definitely says you're dead so you are dead, the system never lies
Bwahahaha
I need that guy Glenn from from the TV show The Blacklist. The one that Reddington goes to all the time when he needs info and stuff or needs things fixed
I'm unbanned but I'm not going to play mp until gl fix this...
I got disqualified like other people here and now I can't make RP for my club
ID : fab3ee
Device : Google Pixel 2XL
Network : WiFi
No freeze before disqualification
GL do something to fix this bug, wth is this, why are u disqualifying and banning legit players while allowing hackers to roam around freely. :/
@vital radish
Why I am not gaining points for playing daily events , multiplayer . It's 0 after playing multiple events
I got disqualified this morning for no reason , this is ridiculous π
@main marten you got sent to CheaterBoard like other Legit player
What the ... Is that now π³
@warm goblet this is the Most issue that everyone talked about they got sent to CheaterBoard for no reason so they can't earn Reputation pls fix this many Club member Will be Kicked
Thanks anyway , I may have to write to GL π
Sure
Nope I got the 592MB update, still disqualified, @Spicy Pizza
@worthy plume that's not the case but I got the small update and I got banned so
@stark crescent exactly
I've been all through this one into the other upside down right side up sideways and I can't find any correlating factor between people that have been banned can't find anything to connect it
I have another guy on my current team in the same boat and I've been comparing notes as well as with other people and it just defies explanation
Second time?
Yes
It was ok today till now
@warm goblet I have been disqualified for the second time. Are you guys capable to fix this issue or not ? You are playing with my nerves now .
It's not acceptable how you maintain your game
Nobody reply me back on customer care for days
Again! Nice GL so that's your new antihack system Banning everyone
I do understand its happened once ... but twice now?
@hadi you too? Wt f is gl doing man
Im back unbanned now but lsst 2 times as soon as i went backbto MP i was DQ'd again in a few races what to do
@vital radish That's the second time
@bright ore did you just get banned again within the last few minutes
Oh man I was hoping maybe they had fixed it server-side. Guess not. What the heck are you supposed to do, if you can't contribute points your team gets rid of you
I can't wrap my head around this why are the Developers not saying anything or doing anything, it makes no sense
If so, asphalt 9 goes to the limbo of oblivion
@sturdy grail why is no one from the developer end of things talking about this bugged Banning of players that aren't cheating and why hasn't it been fixed more importantly. It's completely unreasonable that at this point not only has not been fixed but it's not even being acknowledged
@plush pilot itβs been acknowledgedπ
GL: disqualifying random players for no reason
Me: banned 3 times already
GL:...........
Me:
@spark kraken OMG like 10 years later.
Hopefully wouldnβt take that long to fix it or the game will die. RIP A9
Anytime I open Asphalt it starts consuming a lot of internet
I end up consuming like 10 MBs on a single event race
It's ridiculous, it even consumes while on idle
@vital radish
Hi, I got disqualified (banned) in multiplayer for no reason as well. My info is as follows:
Game Version 1.6.2a
Description Player ID: fdb3a34
Platform Android
Manufacturer Huawei
Model P20
@vital radish
Hey guys Can i play mp now?
This updated for hackers. Hackers smoothly going without and problem and legit player smoothly going on CB without any problem
@dire isle id like to say you know nothing.. But in this case your very right.
@bright ore i did and it's ok now
@wraith whale you might get DQ in any race, the bug still persist
@vital radish check DM
@wraith whale I'm just off my second ban. Played about 14 games not banned yet. But it'll probs happen soon.
Be careful.
Can't play ads....
Reduce the milestone requirements , many club's top players including ours are in false CB , any sensible person would know it's impossible to hack right away after updating and the Customer care is giving pre written garbage response to everyone and they are not being helpful
Reduce the milestone requirements to 2k/3k/day for the top milestone until you resolve the issue
You guys are responsible for your bug and not innocent legit players who don't even know anything about CB
At least this would help players from not getting kicked out of clubs because of false ban @vital radish @vital radish @primal fractal @warm goblet
I was playing multiplayer race with Lamborghini Egoista. I was about to win the race since I was 1st and on the finish line I got a message disqualified for no reason. Now my rep is not counted for my account and unable to contribute to club.
Not sure why this happened with a legit player who has always played fair and has never used any cheat or mod.
Kindly fix the same for my account ASAP since new season is about to start today.
Player ID: d75234
@valid basin you could read the plethora of posts b4 yours that clearly state what the problem is
Fix the disqualification issue of legit players ASAP, what's wrong with this game π
@spark kraken thanks mate. Pretty sad it isnt fixed and the support retards keep responding to people that they are cheaters. Even a bot response can be changed instead of insulting honest players. Shows how little GL cares about their game enthusiasts
@plush pilot I am reading the same since yesterday. Looks like This update is made for hackers and Ban Legit Players.
Reason: Bad word usage
Reason: Bad word usage
@wispy kindle @pseudo flint i am DQ for the second time
And still nothing from GL customer care for 3 days
I am gonna quit this bllody hell game
I had it enough
@vital radish bro tell what to do this is unbearable
I can't do this no more
Disqualified issue fixed or not... I left far behind
Do not ignore the problems of the multi player in Android several legitimate players are going to CB for no reason after the upgrade, this is a disrespect to the players who like your game @sturdy grail @warm goblet @vital radish
In the same way that they could fix the problem of impossible time fast in the events they manage to solve this problem of the multi player but you are pretending that it does not exist
Asphalt 9 they are really incapable to fix the game issues.
They are totally ignore this problem
@valid basin they are still investigating the issue
They don't care
They need to fix it
Already 4 days of this problem
I have send them lots and lots of emails to customer care and they don't reply
Customer-NO-care
@nocturne wasp This is a widespread issue and they don't care. Its like suddenly there is huge list of foks going on CB. They should investigate the root cause and fix instead I am getting replies like i have cheated. Why would I cheat when I know the consequences. GL is simply calling legit players.. Cheaters and with no shame or apology. π€¦ββοΈ
I have been added to CB 2 times
Was maintaining my top 100 position since 1st day of rush mp
And now it's all messed up @valid basin
@nocturne wasp I was trying for top 3000. I was at 2100 when I was sent to CB. Now it would be very hard to get there 2 days already. after the fix GL should return all the rep which was collected and some Tokens too as an apology.
75 tokensπ
I want 7500 
@vital radish Could you please look into the issue where legit players are sent to CB after a disqualified message after the recent summer update.
Both mp at halt π
They are not capable ...
They need to come forward with announcements
@vital radish They will ask you to sell your kidney for 7500 tokens
π
@valid basin 7500
for each
Selling kidney for a dying game , wow
@vital radish No they will ask for a 50% discount. Both kidneys for 7500 tokens π
@nocturne wasp That would be a great idea.. No rep since yesterday. I bet I would have gathered 5-8K as of now πͺ
@nocturne wasp your club must be missing you π
It's around 15k a day when u play for top 100
Our club is falling behind too
I couldve gathered 10 to 15k club reps by now
@near pollen I am placed at last in my Vlub with 0 Rep.
Ffs lameloft tone down the milestones untill you fix your issues
Any news?
@vital radish Not yet. I wonder if any Moderator from A9 team is reading these messages.
Unbelievable
Keep post to let the incapables know is still happening. I don't expect them to read messages. But pictures are more easy
It is anybody good at drawing? I would like to send them a picture with the ban issue because they are not capable to fix something
Awesome
They made bugs and they never admit it
And they will never fix the issue @vital radish
You know who is loyal player and who is legit player?
Keep protecting these ones and blame it on the legit players like me
@eager shadow omg they said
Cannot remove
Im level 98 and they said abt other loyal players lmao
Btw im out of cb after 24 hours, but they dont admit their fault, that made me disappointed
Everyone is in this sht risk
No account will be exception
This is conversation flow
I was out of cb before the last email received from Luis
Pre written garbage
lol. we all get same response @eager shadow
So Luis is a bot @vital radish
Actually customer care agent , but they have lots of copy paste pre written responses ready
@wispy kindle i call everyone do these is bot, actually they are not different from that word
A human will use his brain before doing anything
Don't set your expectations high when dealing with Gameloft
I spent alot for this game and they keep making me disappointed
DON'T IGNORE THIS - we are not stupid
For those who been affected by the issues and banned for no reason.
If you feel fed up please write a email and send it to all of those people from GAMELOFT HR and let them know what's going on on ASPHALT 9 division and how this moderators maintain the game.
If you write them, our voices will go higher than this moderators and they will rush them to fix this issues ASAP and hopefully the person who is not capable to maintain this game to be identified and support the consequences.
point_upοΈpoint_upοΈpoint_upοΈpoint_upοΈpoint_upοΈpoint_upοΈpoint_upοΈ
And more and more bored
I got DQ 2 times already cant keep this up
Got to H. E. L. L. G. L
Also gl customer care service
Disq is 24h over now.i get rep again ;)
I think the problem is really in the world MP, I played MP 2.0 a lot today and it's ok
It must be some conflict with the update and the way that gameloft is only going to pack when the season is over
Same as when the team score was wrong
Can i buy iphone xs max with tokens
@pseudo flint no bro my second race in new mp i got dq
@tawny panther have u tried reinstalling a9 bro before trying the new mp
@near pollenyes
@sturdy grail @warm goblet @vital radish @all
Listen to me - i think i got the solution
Wait till you not banned anymore and than follow my instructions.
- Go to your app
- Clear cache
- Clear data
- Uninstall
- Go to galaxy store and downlad it
- Install
- Enjoy
I am from Team Awesome but nobody else was infected from my team so only i could test it now.
For me it works
I tested it now since two days. I hope it will help everybody!!!
@dreamy edge i know. Im going on cb 2 times in 2 days
Again cb
@rigid heart congrats
@dire isle thanks =))
@rigid heart this is your 2nd time or 3rd time
@rigid heart welcome to 2nd cb club
#fixcbissuegl. ππ
@vital radish bro when u opened a9 from galaxy store did u switch to account B or merged account with account A?
@near pollen b
Alright i will follow your advise bro. I appreciate your help π @vital radish
@vital radish After the multiplayer race was over, he wrote, "You're disqualified." In the following races I always competed with 1 person. The points I have won are not added to the club points. There are many players who have the same problem !!!
In the game so many tricks players are banned, we are banned. I'm getting bored with this game ...
Β Please correct the error immediately !!!
#FixDisqualificationbug GL, wth I can't play mp. Why are you doing this to legit players like me π @vital radish @vital radish @fair harness
@vital radish @stark crescent please try @vital radish 's solution above
What about non Galaxy users? I use Google pixel 2xl.
Im trying it now so far no problems
I began summertime mp and played like 6 to 11 races
@near pollen did u try what Ben told?
Reason: Bad word usage
@stark crescent https://www.apkmirror.com/apk/samsung-electronics-co-ltd/galaxy-apps/galaxy-apps-5-1-01-8-release/galaxy-apps-5-1-01-8-android-apk-download/
A little bit you guys could do aswel...
@stark crescent yes
Thanks! I will try that, should I do it now or wait for 24 hrs first?
Otherwise i would not post it here
Thanks man
@vital radish I reinstalled once but I will try your way , thanks
I hope it gets solved like this, we fair players don't deserve this.
@stark crescent if anything good or bad happens i will keep this channel updated
Now only us xaomi users are left in the trap @vital radish
Game is so good, we just can't leave it like that, they have to fix it. I can't use my newly maxed Corvette and gold Evo in MP. That's not fair
@tawny panther think positive bro. I hope there will be workaround for non samsung device
Very soon
Don't think it has anything to do with mobile manufacturers, I am seeing complaints from all brands, Samsung, Google, xiamoi, Huawei etc
@near pollennow am in cb for 2nd time now
Have to wait till tomorrow noon to finish 24hrs
My mps not played rush in past 5 days
There is some wrong folder or setting in playstore update. But i am not a developer..
But if my way works i saved gameloft many leaving people from game :)
So basically downloading any apk outside the play store should fix it? @vital radish
@stark crescent like i said i am no Developer. And i did not had a look into other packages from other stores
Doesnt work for me :/ , galaxy s9+
Donald Trump should ban Asphalt 9 but not Huawei
But again @vital radish @@sturdy grail @@warm goblet it would be very fair if we get some compensation. We could not play multiplayer could not make points for our team lost ferrari event many places.
And the most it is a mistake from developer of gameloft. He putted an infected update!!! So it is not our fault. And you and support was really hard playing with my nerves.
Cc is not ready to accept that its a bug and is unable to tell what alterations were done for the ban but give this template response again. This is a disgrace to all the players for A9. What a bad customer service. @sturdy grail
@bright ore s10 + / android
@near pollen @vital radish @stark crescent trying bens way also. So far so good.
@vital radish try Bens way!
So far so good
Hai asphalt team in multiplayer games im always kicking out from the match
Anyone with Non Galaxy device who tried Ben's way?
:(
Did you download it from apkmirror?
Can't understand wht to do..... Gl is not even replaying to my mail
I downloaded the game from play store
@celest gyro did you follow exact my instructions? Did you wait till you not banned anymore?
@celest gyro so why you than writing you downloaded from playstore?????
Does not Matter
You can download galaxy store from Apkmirrow
Why you not reading what i was telling here?
Oh yah the link...
I will try that tonight and let u guys know if it works for me or not, I really hope it does
Try downloading from the link he gave
@bright ore you are on android platform or?
@bright ore google banned huawaei but you still have playstore? I do not really know about huawei much. Maybe than it is really only the solution for samsung
@vital radishwe mi users can't open galaxy app store in our phone
So its a no go like @celest gyro said
I think new huawei device will no longer be supported
But existing users who have huawei device before will still receive support from Google
@tawny panther yes.... It doesn't support our sets
Now it's up to gl now..... Only they can fix it now
Huawei has different os than samsung that is true
Do you have another Option to get the game?
I can't find any
Downloading from other sources will cause damage..... The system may behave weird..... Am trying to find a way
So maybe just try to clear cache and data uninstall and install again - maybe this works for your device aswell
No I have tries tht tooo..... It's nothing but loss of data
@vital radishuninstalled and installed twice same DQ both times
@tawny panther wait dont uninstall and install it anymore
Wait for gl answer @tawny panther
So it is exactly that version of update like in playstore. It is a false update. They should replace it with galaxy store update
Gl is claims there system is flwaless but it's bullsshitttttt
So i am sorry
Every phone has its own UI and runs on the android operating system
Am the only one in my club got affected hopefully no one else from my club got affected
For tht am happy
Gameloft do something for Non Samsung (Google) owners!!!
But are they really doing something or they keep saying that we are cheaters????
@vital radish thats my dought also
5 days since report still no answer
My friend-Andrew Tan Asphalt 9 Gmae process gone when he change his phone even though he log in before.
I hope you guys help my friend to fix this
Does he have a google play account
@vital radish @sturdy grail @vital radish worse you and your support accused us of cheating accused us of lacking the integrity and the moral fiber that is the common characteristics of the low-life cheating scum bags that we constantly complain about and you do absolutely nothing to prevent they're ruining the game and completely overrunning multiplayer live racing. Think about that for a second you do nothing to stop the rampant cheating, violations of terms of service etcetera and then you accuse honest players who played honestly since day 1 of being cheaters, shame on you. This needs to be fixed, it needs to be fixed immediately, and all of us who were unjustly accused of being cheaters deserve significant compensation for the insult, the loss of points, and the stress and loss of face with our teams. Failure to offer reasonable and deserved compensation will do nothing but further degrade your reputation, if that's even possible at this point, and seriously worsen you're loyal players overall opinion of you, something else that I don't know could be any lower, but given the circumstances I expect that it can go lower and significantly so. The ball is in your court you can either do right or not but the results of not will never be repaired! If you don't care obviously there's nothing we can do about that but I will say this again, shame on you!
Me? I am only a player just found solution for Samsung users
@vital radish sorry missed that. Is it proven? Im on galaxy s8
@plush pilot so far nobody told me the difference. I am playing since two days now on multiplayer world
Okay let me go back in the chat here in and find it and I'll give it a try
I get no money for to be here and to help people and i even could not tell anybody my solution here. But now even that is stressfull for me :)
I just talk a lot LOL
@vital radish and thank you Ben
Thanks @vital radish doing it now. Will update once i tey it and see what happens
@vital radish fingers crossed LOL
So far so good guys @dreamy edge @vital radish
@gilded wave oh no ππ
Why??? π π π π
Samsung galaxy?
Yeah
Ok wait til u get out of ban for 24 h
24h?
Yes
Then what?
I just wrote to support again. I worte it in german and just do it for you now with google translater.
Somehow you are really pointless ... In the meantime, I have found the solution to the problem myself. Your update on the playstore is wrong. I have already forwarded your instructions to your mods in your discord channel. 1. First, wait for the 24 hours of the ban 2. Start the Asphalt 9 App 3. Empty the cache 4. Empty data 5. Uninstall 6. Download from galaxy store 7. Install 8. Finally play without any further bans Please pass this on to the many players in your answers. Attention: This solution only works with Samsung devices. To your programmers: play the update from the Galaxy Store to the other stores and there are no problems with Bans anymore. Again to write. It is a mistake of your updates on Playstore. It is not a mistake on our part. You have to take the update out of the playstore and replace it with the one from the galaxy store. Since it is not a mistake on our part of the player, we demand a generous compensation for the non-permissible ban on your part. 1. Compensation for the multiplayer world season, since we had no opportunity to get points by placements. 2. Compensation because of the Ferrari event on multiplayer basis, because the ban could no longer be played and because lost by places 3. Compensation for missing points for the team 4. Compensation that a player (me) had to discover your software bug and is not even a programmer. Please pass this on to your team leader and developer, that normal play will be possible soon.
More n more people are getting inflicted with this bug, why no Dev is listening to us??!! @vital radish @sturdy grail
@vital radish I agreee 100%
Appreciate! Thx a lot
What's the fault of non Samsung users? Why they is no workaround for them?!:@
@gilded wave by the way while u wait
U can still play daily events and special events
The only bad thing is the reputation pts
U cant earn within 24h
If the update in playstore is wrong, it should be removed...
I cant seem to get a full game
Yeah
It makes me feel like i want to keep an eye on galaxy store from now on
For future updates
I have played over 50 mp races since yesterday have not a single one was full
Is there something wrong with the matchmaking
@mild river ok u can gain rep pts right?
Just to check if u are in cb
If u can still gain pts it's probably circumstantial but in that case ye
That svcks
Finding in a lobby of low number of players for a couple of rounds
Not just a couple
Its been every race
Most i have ever gotten is 4 players
Including me
I only gain like 4 or 5 every race too
Its just wasting my time
But u can gain rep pts right?
Yea
Yeah they need to look into that
They only create more problems
Real question is how to make Gameloft beleive that there is a CB bug in the game. Only then they will acknowledge it and maybe fix it. They r stubborn as hell and refusing any problem on their part. So what do we do? We aren't just 1 or 2. We are 1000s who got affected numerous times. So any suggestions?
Just flood their inbox and maybe they will care
@somber kindle just read my text above
Yeah the solution works for Samsung. Not for people using Xiaomi
And trust me the problem is not update oriented or file oriented. Its a gameplay problem.
The ban gets triggered during the gameplay
@mild river that may work. If people works together. But everyone who were affected has to do it
@near pollen so true about the galexy store. Before all this i never payed any interest to it.
Yeah @dreamy edge
@dreamy edge @near pollen u are ok?playing strong?
Yeah π @wicked rivet
I reset the phone to factory and i play from galaxy version.but only summer mp.and scared
Because of this, all my eforts reachong top 3k is meaningless...
reaching*
@wicked rivet are you ok now?
I just got banned also π
@gilded wave ouch.not good
Try to make the steps sayed by ben or me.dont expect GL to make something for you with speed
I'll follow ben's advice after ban is lifted
So , we are all affected...
Doesn't matter the platform from wich we play...
Hey GL !!!! Wake up!!!!
Just when I had more time to play...
@vital radish your solution will work for Huawei P20?
@lapis dirge unfortunatelly not with other devices so far...
π£
@vital radish bro we have a app store
It had A9 before gobal launch
Now no A9
And 3rd CB
There is some special kinds of mrns working at gameloft just imagen how fuing db they must be
And they get paid for it
Reason: Bad word usage
So many people will lose rewards from short and long mp too untill those fng r*ds fix it
@gilded wave onxe your out of CB just do those steps above and hopefully youll be fine. It seems to be working for me.
So far so good with the mp
After trying that workaround
@dreamy edge ok. Thanks for the feedback :)
Disqualified issue fixed or not?
There's a problem at the user profile. I'm in Platinum League.
GL's customer service is by far the worst of its kind
automated responses that place all the blame on the user
what a joke
I got this late response from support
Though my SB was lifted already
It's like i never understood, agreed or conform to the terms and conditions of the game
Because in reality something is buggy in the apk/system
@near pollen as i said before
Gameloft : Lets ban some random players to show that we have a anti cheat system which its doing sometimes wrong
Reality : lazy developers banning players from cheater report channel
@vital radish sorry to report man your fix failed
@vital radish did everything exactly the way you said was good for a bit but just got disqualified again
Am I banned from the game? ID 4b02b01, platform Android?
@remote drum their support customer service is the same rubbish Filipino call centers so that every cheap piece of rubbish companies farming 02 now because they work for pennies
@remote drum absolutely reprehensible and deplorable people that have a complete hate on for everyone else in the world giant chip on their shoulder 24/7 the most unhelpful miserable piece of garbage on the planet
@near pollen the Samsung fix just failed for me got disqualified again. Followed to the letter was fine for a while then got disqualified
@gilded wave don't waste your time the Samsung fix isn't permanent. Appreciate Ben's help but I did everything to the letter that you suggested and I was disqualified again now I'm on ban again
Reason: Bad word usage
@vital radish come in Android issues dude there's no timer on the chat posting
@plush pilot i am here
@vital radish yeah it sucks man it really sucks. I was just ready to come back in here and tell you I wanted you to have my children LOL and then bam disqualified
@plush pilot i want to know that other player are getting again disqualified with my solution
Sadly that means it will eventually fail for everyone just the nature of code. Once whatever the criteria is fulfilled Wham-O disqualified bam
Now we have to be patient
I only can tell you so far it is working. Made arround 1500 mp world points
Yep I'm sure you have, but the minute you hit the right circumstances again damn disqualification
The only thing I can see that might have something to do with it is the race where I got dq'd again I had a bunch of really long Nitro runs
Maybe their new system is looking at that as one of the APK mods were people have permanent Nitro
The problem is to get everything of a9 that you had on your device to get cleared uninstalled and Clearing data. That was what i did
Don't know. All I know is the developers are seriously Bush League retards cannot have it fixed by now
As did I I even use the tool that I have for making sure I eradicated every little bit of it
And then look manually to make sure I didn't see any left
If you again getting disqualified ^^ record it and send it to support.
The whoole race
For what the 4th time now oh, so those low-life Filipino rejects can send me a note saying I'm a cheater
I sent them all the info before, they did nothing
But what they did with him i dont know
Well if they believed him then they would have done something and I'm sure he would have said so he didn't say probably did they did nothing
The support connected to this game is ridiculously stupid completely useless
Reason: Bad word usage
The support isn't actual support it's just rejects in a call center if you get anything more than a bot response it's something ridiculously stupid and then your request goes in the trash. Rarely does anything actually get forwarded to any sort of actual development support
You think if it did we'd still be sitting here now with this problem. The first what 24-48 hours we spent with them just sending back copy paste moronic responses completely wasted
But hey they work cheap and that's why so many companies have farmed out their telephone support to these useless Filipino call centers
The company that provides my extended Healthcare benefits did that recently and I had to get a lawyer and threaten to sue them because of the absolutely horrendous level of support I got when I called in
@sturdy grail @vital radish exactly what the absolute f is going on why is this not fixed
Lol
How difficult is it for you to understand that this update is causing Ban undue? @sturdy grail @vital radish
HeheheHahaha Dominic left
Lol
Fix the damn issue with CB
Where aee y'all at
Bussies
Fix the foken issue
If the intention is to kill asphalt 9 are going the right way just do not solve this problem @sturdy grail
USA/CANADA dependibg what side of the bed i get out on lol
@vital radish where's Dominic at? Did he flee away?
Right on the border
Yup coward
Sorry I misunderstood I thought you meant where was I at you were talking about them
LOL
Just for the record, @vital radish @sturdy grail and @vital radish you guys have 5 days and 23 hours left
Fix the game or watch it die
You guys should know quite well what happens during the French Revolution. I guess we'll need to go dust off Madame La guillotine
Yep
We do
@warm goblet ah there you are
Fix the issue within 5 days and we will let the game live
The developers did not understand that the game is about to die if it does not fix it. @sturdy grail
Ignore it, and the game will die
Oh and people won't download any game made by your company
Too much times...
Few minutes back I was out of cb and now after playing 3 MP race, I'm disqualified and in cb again.
@sturdy grail @vital radish by when can aspect to get this issue resolved ?
Thang said to me they wont likely fix it this weekend
I really dont know what to expect from them anymore...
It seems like they dont work at weekends
So it probably wont be fixed until (at least) monday
I cleared data and reinstalled from play store. I played both mp events for 2 days. No problems until this
I got a message while doing an MP race that I am disqualified and after that my Rep points are not increasing.
Many people are facing this issue. What is the temporary workaround guys?
@kindred badge Ur on cb..banned for 24 hrs
@kindred badge it's due to the update.... This new update is buggy
Don't know when those asssssholes will fix thim
Go into app settings clear Data and Cache?
For me I will say it's just wastage of data
@vital radish It doesn't work for u anymore?
I didn't cleared any data and was able to play more than 70 races then I got happened
@kindred badge tht method was for Samsung device.... Not all device support galaxy store
@kindred badge I played mp for 2 days until 2nd ban.
No use buddy you may again get banned