#🤖・android-issues

1 messages · Page 62 of 1

inland jolt
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@wild stream I noticed it too. And it was a different colour.

wild stream
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Weird

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But at least it doesn't lag anymore 👍

inland jolt
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Maybe the additional ramp somehow nullifies the lag on the other ramp. That's how programming works lmao

wild stream
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xD but now i can absolutely destroy my friend on Gold Rush xD

inland jolt
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Gone are the days that I curse whenever I get a mid west track on multiplayer

wild stream
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Me too cuz i rarely came in 1st when racing on any of US Midwest tracks

vital raptor
void ocean
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Connection issue during mp races and it happens a lot

radiant compass
hard bronze
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@radiant compass same problem bro..

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Please fix this Gameloft.. I connected a controller NOT a keyboard..

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@wraith basalt yes bro.. Same issue.. I'm so annoyed

stark axle
north oyster
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I tried my mechanical keyboard via otg it works fine , thanks GL

shrewd thorn
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When i watch ads on Oneplus 5 (Android pie and before) frequently the apps crash;

vital radish
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On Android you can't use no longer gamepad. I have an ipega 9055 and before update worked great now is detected as a keyboard. 🤔

vital radish
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Game is crashing 5 seconds after i log in. Is something wrong with servers?

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Wasn't having any issues before update

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This is what I'm getting all the time and can't play at all

umbral laurel
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ipega 9023 here, detects as keyboard and can only steer 😦

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its totally wrong becouse you can't switch between steer and drift with your fingers in any efficient way.. why the change? it was perfect before 😦

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RIP A9.. it goes worse every update

umbral laurel
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keyboard connected now, can't use the A, S, D only the arrows, Space button as nitro stopped working after half race. 2 races 😂 this is so cool.

wraith basalt
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Same to me @umbral laurel 😠

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I even pm to fabien to fix that one :v

verbal bridge
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My game crashes most times when i try watching ads to refill event tickets. I thought this was fixed in the update but i was clearly wrong. Please do something about it.

hard bronze
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@raven wind you connected gamepad? Same issue?

alpine crystal
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Tilt to steer stop working randomly and i lost control at my car they focus to add new car at game and cent fix basic problems with crash ads That problem exist from oficial realesed Im so dispointed.

crude pilot
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@hard bronze yes he did. (teammate)

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I'd like to also report that the game keeps crashing after/while watching videos

jolly mountain
umbral laurel
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I NEED 60fps, my s9+ is capable of that. and the controller (keyboard) fixed

raven wind
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Y-nitro

umbral laurel
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@raven wind can you use it?

raven wind
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@hard bronze yes, but it doesn t work

wraith basalt
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I already pm to the devs

umbral laurel
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the surgery suceeded but the patient died

wraith basalt
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@umbral laurel I have ipega controller 9025

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before update it works normally, after update, its just a mess

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button Y = nitro
button B = pause
button X & A = nothing

umbral laurel
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🙃

raven wind
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Uncomfortable

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You wrote to GL?

wraith basalt
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yes

umbral laurel
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what is this discord server, blizzard?

raven wind
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Before: X-drift, A-nitro

umbral laurel
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i was using R1 for nitro and X for drift

raven wind
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Will there be any change?

umbral laurel
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in 2 months when next update wil come

raven wind
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Lol

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2 months

vital radish
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Thank you for reporting it here. We will look into this.
On other note, @umbral laurel keyboard is only supported for Windows.

regal hound
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@vital radish do something about this... This is a hell lot frustratind... Also the network is stable... Don't know how much points i lost because of it

umbral laurel
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@regal hound you might think your network is stable but it might be connection issue.

regal hound
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That's happening to quite a lot of guys

umbral laurel
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thanks @vital radish . it was fun playing with keyboar, i did try it before the update and wasn't working then. now its seems to work for steering 😂

surreal path
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interesting, one of my gamepads is detected there as a keyboard but xbox one controller works fine as before

umbral laurel
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completely forgot about my wired xbox controller, let me check

surreal path
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well I use wireless one

umbral laurel
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so, i connected my xbox one wired controller. it worked just fine until the car crashed, after the respawn steering didn't work, drift and nitro worked. same happened to me when connected the keyboard. it seems like after a wreck the steering drops

charred meadow
vital radish
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With the controller issue been recognized as keyboard.
Can I ask everyone who have this issue, to mention the model of your controllers please?

jagged ermine
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Optimize the game or just let us customize our Graphics / fps. The fps is capped at 30 yet feels like 15 and on certain tracks even lower.After each update it gets worse and worse , feels heavy but not smooth. Whenever you contact Customer Care , their advice is "to restart your phone and make sure you have good connection" - Yeah , there is no difference between bad performing and unstable connection 🤦 .Seems like we're forced to play on Windows or iOS to have a good experience in terms of performance because everything is capped on Android.

The graphics on "Default" feels heavy and way too blurry (worst option by far as both performance and high quality seems better in terms of performing).

vital radish
umbral laurel
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@vital radish IPEGA 9023 i see others with same model

vital radish
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Thanks. Yes, we are already noted down about this model and I'm just checking if there any other affected by this too.

wraith basalt
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@vital radish mine is IPEGA PG-9025

vernal cradle
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So i'm curious. I had an update and it didn't change anything besides give me a popup that showed info about the upcoming event. Nothing else was different. I see on pics that people have a special event tab at the bottom and I dont have that. Am I the only one or is there a reason i dont have that tab yet?

umbral laurel
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RIP

vital radish
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iPega 9055

lean mural
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@vital radish , please, be so kind to implement 60 fps on modern android phones - I am struggling with 30 fps on my OnePlus 6T with 845 Snap, as well as other legit players, and this is a real mess. Do not ignore android player base - we know you can do it!

vital radish
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After the update, when I played, the frame rate dropped very much, sometimes the game was cracked, I hope Gameloft can fix this error. Thanks :)
Device:Oppoa3s
P/s: I'm not good at english.lol

waxen walrus
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Where is Regera??

wraith basalt
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@vital radish oppo A3S?

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That phone is using SD450, so u might having heavy lag, SD625 is the minimum to play

vital radish
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OK:/

fierce goblet
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Where is regera event

reef crater
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need 60 fps.

barren radish
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@vital radish i can't hear some songs that there are in asphalt 9 windows version what am i supposed to do? ( ͡° ͜ʖ ͡°)

vital radish
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@barren radish We will need more details please.

humble pebble
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How do I connect with club mates if they don't got game side bar

jagged ermine
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@humble pebble Discord or invite them in the club

humble pebble
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I don't know how to contact them cause they can't see anything in the game

vital raptor
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@humble pebble are you all playing on same platform?

vital radish
wispy kindle
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@vital raptor only same platform members can be in a club lol

humble pebble
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@vital raptor yes they don't got the side bar for chats about half do but not the rest

vital raptor
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@humble pebbleok. Just wanted to double check. Someone said about the same thing in a question on the forum last summer & the player asking why his friends couldn't find his club, join, or see his stats was because he was on Android & all his friends he was wanting to invite to his club he couldn't find was on iOS.

humble pebble
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No they are in my club I just can't chat @vital raptor

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So... no group chats cause I can't tell them! @vital raptor

vital raptor
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Windows had a similar issue last summer with chat nit working.

barren radish
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@vital radishLike "no need to talk" and "step it out"....

humble pebble
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@vital raptor so how do I get in contact with the guys is the a way

misty plank
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After long time i just whant to say..GOOD JOB, GREAT UPDATE, lag is fixed, game works smooth. Keep up

white latch
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@vital radish may i know whats the issue with exynos variants?
In update 2 we had massive lag and major frame drops in us midwest, scotland and one more location!!
Am glad that they fixed it can play in default again
But recently i realised the major frame drops has shiffted to himalayas and san fransisco after update 3!!
Device: s8+(exynos)

barren radish
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You are talking about ultra graphics mid range devices lags on Default

cedar spade
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I'm having sync issues right now since the new update. Bad timing for February 1 event.

vital raptor
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@humble pebble no clue since chat isn't working & you don't have them on here or social media.

alpine crystal
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when finaly gl fix ads i watch 7 ads game crash while i do that my time was reduct just once and now my day limit is reached. 6 hours wait for refil is alote and ads is important part of game how i cen play when my game crash olmost all times i try reduct refil time.

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i lost patient i raport that bug so long and after update its even worse

humble pebble
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@vital raptorno I got a lot threw mp.

eager crane
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I don't have the regera event

vital radish
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@eager crane Same

carmine current
nimble ledge
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@carmine current drop rate of credits has been nerf from 70% to 69% :v

vital radish
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Hey, I noticed that since I updated the game, it started twitching every 7 seconds.

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Like it freezes the frame for a split second every 7 seconds, whether I'm in the race or not.

brisk fox
white latch
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@barren radish i dont think s8+ is a mid range phone to lag in default

vital radish
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@carmine current @brisk fox With the Credit drops rates - yes. You still would get them, but less than before. Before you often had a 4-5 pack with Credits in a row. I'm not saying that it can't happen right now, but it will happen less often than before.

marble cedarBOT
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Alright, @jagged ermine has been warned for 'Posted a link'.

supple plover
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Time to uninstall the game on Android

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Moving around in game from free pack to main menu and picture goes dark and then appears ad

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That ad is like 5-10 seconds and get one race done in events and another ad in the deem game menu

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It's like you hate the player base so much that your doing this.

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Forcing ads on us so much will kill your game

bleak igloo
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But the bug is gone but you need to report

marble cedarBOT
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Alright, @vital radish has been warned for 'Posted a link'.

lean hound
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Guys, how can i see ads in the game?
Its always show me "sorry no more ads in the moment"

signal osprey
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I played 24 races of acura car hunt and did not receive a single bp of acura most of the time only credits appeared 😤 😤 . Why please give me bp.

vital radish
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eh. It actually gave me a decent amount

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plus 10 with ACR and H2

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and 3 with the pig year pack

wet crescent
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The motto of your game is freaking wrong! one can win by knocking down??
why is the game model like this? one can knockdown others and win the game??
your multiplayer is freaking insane, it creates stress! dont you want new player play this game? all the maxed player knockdown others to progress??

marble cedarBOT
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Alright, @wet crescent has been warned for 'spamming channels'.

severe ledge
barren radish
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Now its totaly CONFIDENT that asphalt 9 is the worst virus in Play Store

shrewd thorn
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ADS crash every Times. OnePlus 5 Android pie. I had same issue on oreo

long cypress
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Please help me. I really want to play asphalt but i can't download it from google play, apkpure or even apkmirror. Can i do something?

Thanks- Moc.

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My phone spec. Galaxy Note 9 Android 8.1.0

violet folio
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Gameloft fix please Wacht video error

lean hound
violet folio
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@lean hound one day four video

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Try tomorow

lean hound
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@violet folio
But always its showing no more ads

violet folio
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@lean hound 24 hours after four more video

lean hound
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I fixed ads In windows by vpn

violet folio
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hmm

lean hound
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But in android i failed

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Any solution?

violet folio
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I dont now

lean hound
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@violet folio
From turkey?
You can watch ads?

violet folio
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@lean hound yes

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i am wacht ads

wheat badger
long cypress
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Please help me. I really want to play asphalt but i can't download it from google play, apkpure or even apkmirror. Can i do something?

Thanks- Moc.
My phone spec. Galaxy Note 9 Android 8.1.0

vital radish
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@long cypress it's best you don't play. Trust me, a soft-launch veteran

long cypress
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...

brisk fox
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it is true, this way you can spare the rage

dire frigate
normal summit
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Hi! Ive got a problem. I played asphalt 9 on my Huawei p smart 2019 without any problem, but now i cant update the game, because Play Store says device not compatible. I think its a kind of bug because its a brand New device with Android 9.0. Pls help

normal summit
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Screenshot of problem here

umbral laurel
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any news on the controller issue?

vital radish
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Worst update ever for ads

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Game is crashing every single one....

wraith basalt
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@umbral laurel not yet :(

umbral laurel
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RIP

white latch
vital radish
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They need to fix it asap..

marble cedarBOT
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Alright, @white latch has been warned for 'Bad word usage'.

white latch
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Yea man this sht is really ruining the fun of rush series

waxen walrus
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Why the ads are not working????????? 😡 😡 😡 😡 😡

vital radish
wispy kindle
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How to fix error 0 and game not opening issue in Android

signal osprey
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I played 21 races of acura and received only 1 bp why the drop rate is so low if you doesn't want to give the bp then do not introduce car hunts i am playing night and day for the bp and for all my hard work i get nothing in return. Same thing is happening with the another car hunt.😤 😤

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GL is such a evil company 👹 👹

wheat badger
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@signal osprey this text might be good in the event section

vital radish
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Xiaomi Redmi Note 4x. Every try to watch ads - crash. Do smth with this

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2 months ago everything was ok.

wild stream
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@normal summit contact customer care, they will do something about it

normal summit
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Yeah, i contacted customer care and only think i got is automatic response, that i should search for answer on their forum and it still didn't help

vital raptor
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@normal summitit can take CC 5-8 business days to reply after you receive the auto reply email with your ticket #. If it's been a week or longer since you received your ticket #, DM it to me & I'll forward it to Gameloft to see if they can expedite an answer for you.

vital radish
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Will you fix the game crash while ad is playing issue? It's so annoying.

golden bear
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My game crashes mid gameplay, at anywhere (except menus). This started when I updated the game, and what if this keeps happening during other MP seasons? I'll lose loads of points!

vital radish
shrewd thorn
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Fix the crash with ads. Watch 5 ads. Only 1 works....

brisk fox
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@vital radish man after crash event was crazyyyyyy

vital radish
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This happens a lot this season

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Really strange

fiery coral
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does anyone know where we can find updated news on 60 fps android support

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for instance, with the asus rog phone , razer phone 2 or even the note 9 or something

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or what the story is with 60 fps on android in the future

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no android device can have native 60 fps, not even the top of the line android tablet?

kind dew
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its not enabled by GL no matter what device @fiery coral

vital radish
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@brisk fox You know, i'm almost done with this game

wraith basalt
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controller is not fixing yet @vital radish

vital radish
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Yes, it could take time, but we're looking into it.

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I've noticed that many of you have mentioned issues when you start watching ads.
To inverstigate the issue faster, can I ask you to capture the name of the ad or the picture when it will happen next time.

junior rune
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Why can't I watch ads .-.

rugged sandal
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why everytime i turn on battery saver make the game more smooth? :/

severe ledge
shrewd thorn
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Ads crash again, and again and again. If sarthe card pack give sarthe BP like ADS crash i would have sarthe in 35 pack lol

umbral laurel
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controller?

vital radish
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Who explains to me that the 18th position already has the Regera?

lyric citrus
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Soft launch bonus, most likely.

vital radish
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It's not right

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i don't have any ideas for this, but this's impossible

vital radish
random estuary
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Totally, the android best hacker club is ACE

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hey guys

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agreed?

umbral laurel
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hi @vital radish any news on the controller problem?

vital radish
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@vital radish bless you to have something I can look at
Xiaomi has a very good bug report function

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"bad file descriptor"
so is the ad videos themselves causing this? it doesn't make sense since the same ads work from time to time

nova merlin
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Hello,
Is that normal I can't link any account to Asphalt ? I tried to save it with Facebook or any listed website but the game does not allow me to push the buttons in the settings.
I am playing on Honor 10 with Android 9.0.

vital radish
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@nova merlin If you have installed the game from another sources than Google Play Store, that's the reason why you can't connect with Facebook/Google.
Or it's Android 9.0 Pie bug, it has just released 5 months ago. Don't expect fully supported apps with this version of OS

lyric citrus
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I use Pie on my phone, all those greyed out options are open for me. I downloaded from the play Store.

nova merlin
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I downloaded it from Play store too

shrewd thorn
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@vital radish the crash happend before starting. So I not see the ads

nova merlin
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But, I have downloaded APK Pure too for another game. It may confusing GPlay and APKPure?

lyric citrus
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Play is the official place to get the game. Elsewhere, it can be considered unofficial.

vital radish
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@vital radish does gameloft are choosing those ads to be shown on a specific phone or the google play services are controlling it????(and those crashes are happening while i am on the menus(font's are been glichy)then the game crashes again)(and right after starting a race(every race type:career,multiplayer,EVENTS)

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maybe some ads from google play service might be not compatible with the game(because there are some portrait video ads on A9(witch is landscape game).

vital radish
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@vital radish it's by Google Play and their ad ID, depending on where you live and what are your interests
since this happens in everyone's phones, i but this is a ad client/game bug

lean hound
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<@&469459051105878016> why Iranian users can't see ads?

onyx wraith
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????

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Unfortunately that's something we don't know, only a Dev can answer your question.

lean hound
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@onyx wraith
How can i contact them?
It's always show "sorry no more ads"

onyx wraith
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DM Deniss, and he'll be able to help you out.

lean hound
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@onyx wraith
Thanks

onyx wraith
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No prob man. Let me know if he ever gets back to you.

lean hound
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@Deniss

Is he?

vital radish
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I'll show you a video how the ads crash your game, one moment...

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It let me upload only 8mb? Are you kidding me, and you want a video proof?

marble cedarBOT
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Alright, @vital radish has been warned for 'Posted a link'.

vital radish
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Here is a video shoes how the crashes on Ads... It's only one, because I don't record ads... Gameloft take action

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Watch till the end...

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@vital radish @vital radish

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More coming

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That is the situation with the ads... Since 2 updates, now, question WHEN the F*** are you going to fix this?

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2 updates = 2 mounts, did income stop for those 2 mounts? No... well we also want a good product

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Look at it that way, you give us 5-4-3 gas on some cars. This is 10 min game play... The rest of the time we literally watch ads... And this is what they do to us, and don't expect nice and lovely comments how nice is your game! Yes, the package from out side is shiny, but when you open you get "mierda". We don't deserve this Gameloft, none of this players deserve to get mierdas, so why are you giving it to us? With flavour, not fair guys not fair...

vital radish
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We are sorry to hear that you are still experiencing those issues. While we're constantly applying fixes, as it's a changing environment, new issues occur and you might not even notice that you are already facing a different problem.
We will look into all of those issues, but to make sure that we aren't miss anything, please always leave as many details as you can.
It could include (but not limited to):

  • When/where/how it happens,
  • If related to ads:
    • Name of the advertisement, a screenshot or video will be required,
    • Advertisement ID (for Android) or IDFA (for iOS),
    • Your country,
  • Details of your device.
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  • Every add you want to watch
  • There is no specific one, pretty much all of them
  • I don't know how to see the ad ID, but it's on Android.
  • Australia
  • Oppo Find X
    @vital radish
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Happens on every model, I have a tablet Sony Xperia Z4 Tab, same story there

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Advertisement ID could be fount in Settings - Google - Ads

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And thank you.

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Yes I know that one, but I did reset it several times, happens the same, there is my Ad ID atm: 958d068c-7661-44c8-97ed-21cfb6f6f52f
@vital radish
I do really hope so you guys will be able to fix it...

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Thanks in advance

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Thank you for your time and good level of details. That will help a lot.

vital radish
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Well you guys need it to see video or shots, nobody did, and I got tired and today I've recorded those so you can have look of the real problem 😃
@vital radish
PS: May be 200 tokens rewards 😉 haha just kidding

red hamlet
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Hello is this normal for this? cause i change my name in to japanese and i check my club and i'm still using old name and I am playing Asus Zenfone 3 with Android 8.0

supple plover
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Only ad that work in this game is the forced ad that comes between moving around menu and for watching that ad we dont get anything. No refill, No credits, no tokens no blueprints or anything

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Only thing it does is pause the game for 10 seconds

vital radish
vital radish
vital radish
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@vital radish don't worry, that happened's same for me

vital radish
vital radish
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this is vital, bold-faced info the devs can use
should be fowarded asap for them to look into it

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@vital radish i sent this report nearly 2 months ago here, but no one respond.

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🤔

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can you crash the game a few more times? is the results the same

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I mean what the reports say, exact same address where the game flipped out?

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@vital radish OF COURSE I'll do!! (If i left any ad.)

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Great, send it in here so peeps can see

vital radish
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I guess it's the same thing.

vital radish
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I guess i found another glitch:(HOW I GOT 2 ACURA cards TWICE???)

alpine crystal
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i wait all day for free apollo ads video and when i watch my app crash 4 times and no get rewards and no more free ads how i cen win that bp if game not let me to watch ads
that bug is so enoying and and gl dont do enythink with that they trate like not see that problem answer all but not that i ask cystomer care so meny time and nothink
i lost my patient for that game

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again ehhh no apallo bp for me all ads crashed dont add new video if that dont work its only make us mad

vital radish
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My GAME HAVE FROZEN LIKE THAT!!

marble cedarBOT
#

Alright, @vital radish has been warned for 'Capital letters'.

vital radish
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in short: the ad client is looking for a video that doesn't exist hence it crashed, but doesn't explain the others that break after playing less than 3 seconds

vital radish
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So, some of thouse ads that are working, but making the game not respond in the same time, but why????

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🤷

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Hmm, is there any apps that can record a log while im playing???(like log recorder)

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Aaaand, it's no working, maybe this app need a root.

vital radish
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it is now normal for me to watch the ad crash 6 times in a row to have one succeed and I have to do this 10 times
so I have to crash the game 60 times just to have my Chiron refilled
@vital radish can prove it, my crash reports are in the hundreds

vital radish
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Yes. ADs watching is not possible at all., every time you watch ADs to refill fuel / ticket or to get free stuff., for one successful atempt your game restarts atleast 4 times in a row., thing if i watch Ad for Apollo .. the Game restarts 16 times....

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thousands and thousands of people have reported that., so at least take care of the same.... it is realllly frustrating

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Plus the cross icon is so small., when you click like 1 out of 2 times you open the ad page instead of clossing it,...

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@vital radish @vital radish Pls look at the above issue

shrewd thorn
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For me the crash with ad is less frequent the morning. Maybe it's only luck

kind dew
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yes, ads can crash for 10 minutes straight and you're just staring at your screen thinking what the heck happened, cos your 6 hour chiron is still 5 hours 50 minutes from refuel and all the ads dont work

vital radish
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Please check the last pinned message and keep sending us the details as we're looking into this issue.

vital radish
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Finding the problem might be not very hard, but we need someone to play thouse ads while he using live logcat on his phone to record thouse errors(and this live logcat may need a rooted phone to work properly)

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@vital radish and by the way, does that mean that those crashes(that happening because those clients that can't find the local videos) are happening because google play service itself???

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maybe, but I'm not sure myself

vital radish
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Thank you very much for all your reports. Ad crashes should no longer happen, so please let us know if any anything like that would happen again as maybe there was something else besides the main problem.

Please remember to follow the template from the pinned messages of this chat room.

barren radish
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It will requipes any new update?

jagged ermine
vital radish
#

@barren radish This change doesn't require any update for the game.

#

@vital radish Still happens, I'm testing right now... Oppo Find X

#

Thanks. Let us know the details once you will have them

#

I saw your message, restart my device (in case) same.... Just now the game crashed (while writing this)

grizzled osprey
#

tap to steer's speedometer is not responding to touches. it blocks 1/3 of the (logical) tapping area! pls fix this

umbral laurel
#

hi @vital radish you know anything about the controllers?

vital radish
#

I will need to know more details about your question first

alpine crystal
#

ads still crash sometimes

#

but less then befor i notice only one what crash so far

severe ledge
signal osprey
#

Played 50 races in vencer car hunt and did not receive a single bp

pseudo siren
#

Hi

#

I need to ask a question

#

I can't buy expensive bundles in the game, I can only buy the cheap ones

#

It says your transaction can't be completed

umbral laurel
#

@vital radish the controllers that are not working on android since update, more than just 2 people facing the issue with IPEGA working in menu (nice feature btw) but car isn't controllable

vital radish
#

Most of the ads work now, only some are crashing

vital radish
#

@vital radish Seems like the problem hasn't been resolved, IronSource ads kept crashing while Vungle ads work like a charm

vital radish
#

@vital radish

#

@vital radish

#

@vital radish

#

Thank you

vital radish
#

Crashes after clicking on anything

umbral laurel
#

@vital radish enter the matrix

vital radish
#

@pseudo siren You can contact our Customer Care team, but I would even suggest to contact Google Play as payment made though their store (if you're playing on Android)

#

Thanks for the details @vital radish

echo herald
#

@vital radish - Do you know how I can get my account to show the correct currency? My location is United States, but the currency is Rs

vital radish
#

@echo herald Our Customer Care should be able to look into this

vital radish
#

@vital radish unfortunately another 3 videos about ads are coming

#

third too big

#

Thanks

#

I'm doing that because I want it fix 😃

pseudo siren
#

Hi

#

I need some help here

#

I can't make in app purchases that cost more than 1 $

#

Anybody faced such a problem?

wanton forum
#

when coming 60fps on android

wild stream
#

Probably with the release of Exynos 9820 and Snapdragon 855

primal abyss
soft spade
#

Has anyone been getting issues where the app crashes randomly after a race starts, or when trying to load an ad for a 'free' pack?

#

Running an ASUS ROG Phone if that matters

short hill
#

Performance on Exynos processors is still rather terrible. Some more effort in optimising for Exynos will be very appreciated

versed notch
#

@soft spadeyep

wild stream
#

I will agree to that Exynos procesors are badly optimised. Lags everywhere

fierce goblet
#

The real pain now in game is this... Players join and leave for regera club challenge bps. What is going on Gameloft this is so annoying we can't trust any new player who joins the club and leaves in just a minute after collecting blue prints

vital radish
#

Game freezes and crash
Mi A1

wispy kindle
#

@vital radish you mean crash?

wispy kindle
wispy kindle
vital radish
#

@wispy kindle thx, yes

short hill
#

Yeah, the game in a rough shape on Exynos phones. Bad performance, crashes. I also had a crash in the middle of a MP race

lean hound
#

@vital radish
How can i play via UBS controller?

wild stream
#

I hate how they will not optimise the Exynos processors, during soft-launch it never lagged or crashed but then the world-wide release update came out and ruined the performance

junior rune
#

Ads won't work !!!!

manic crow
#

Ads are not working for me too

#

Its happens on Apollo packs, tickets and fuel refuel etc

hollow current
#

I saw 'Legendary' by Welshly Arms is still listed on the info page - Which doesn't play in game now.
Shouldn't it be removed from the list since it doesn't play now?
It's sad that cool soundtracks got removed from the game.

#

It's not an issue only on android but I don't know where to tell.

wooden zephyr
#

Why did gameloft nerf the rewards?
You now get 100 token for being in top 1% in the weekly event...... legend league 6-5 days mp season tokens reward is only 250 tokens now..... Top 3k give only 25 token.... Top 1k gives 50.... Top 100 gives 100....... Why gameloft why?

hollow current
#

@wooden zephyr Instead there's elite class event which gives 200 token per week.

#

@hollow current Was it 150? Well whatever

wooden zephyr
#

That's not meant for everyone tho.....

barren radish
#

@hollow current because gameloft $ucks the songs are limited as a result legendary song to be played when you have played more than 20 races without closing asphalt 9 app

late stump
#

My game mostly crashes when I watch ads so I can't refill cars for multiplayer😩😩

solar hazel
#

Guys, please help me...
I don't know if its really possible to to this, but I saw an GT S, with no League (Bronze, Silver, etc)
In this series, the GT S is only available on Silver League. Can it be a bug/glitch?

(IDK if here it's the right place to post this type of stuff)

If you can't understand something, sorry. I'm Brazilian and my English can be a little "messy"

wooden zephyr
#

No

#

@solar hazel silver and bronze cars are always available at the start

#

Even if you were unranked

waxen walrus
#

Could you plz resolve the advertisement issues????

solar hazel
#

@wooden zephyr I really... REALLY... didn't knew that
Now my MP races are gonna be easier

Thanks!

vital radish
dire glen
#

@vital radish bro whenever i try to watch ad for appolo pack , black screen come and force close

vital radish
pseudo siren
#

Hey I can't purchase Tokens

#

My Google account was permanently closed

#

Any ideas,?

reef cypress
#

It's when pigs start flying, the ads will play without crashing...

wooden zephyr
#

XD XD

tacit fossil
#

I m unable to get vencer bps anymore, pls can someone help

vital radish
#

When to optimize Mediatek processors

vital radish
#

@vital radish probably never, most developers optimize their apps for Snapdragon SoC's

#

Also, there are many performance issues with Exynos SoC's

vital radish
vital radish
#

@vital radish same

#

But after reboot the game i get 2 tickets👌 😁

#

@vital radish i think this my connection has only problem for a9, now i can't login into a9

#

Mb, but I got the same problem

#

but if i try another connection, it can be connected

#

@vital radish i got it on LTE, on WIFI all ok

#

@vital radish all my games're okay, just except my A9

lean hound
#

@vital radish
Hi, please help me to solve ads problem
Why Iranian users can't see ads?
It's always show " sorry, no more ads available now"
It's because our region or embargo?

vague oxide
#

Why can't i play in full notch display in redmi note 6 pro.. Any help please

tidal hatch
#

@lean hound u can only watch 4 ads per day.. or are u not able to watch even one?

dire glen
#

@vital radish guys do something of the graphics , I'm using snapdragon 660 , which is powerful enough to handle those effects , i mean seriously iPhone 6 has better graphics , the only thing needed is optimization , there is no bloom effect , no blur no rainbow thingy

#

hoping for a positive reply

lean hound
#

@tidal hatch
Second, I'm not able to watch even one

#

And gameloft don't respond

dire glen
#

I'm sure @vital radish will reply

#

here you go

vital radish
#

It is intended that you will have some restrictions.

dire glen
#

what about that graphics ??

lean hound
#

@vital radish
Please, answer to my issue above

dire glen
#

bro that's what he said

#

it is intended that you can watch videos few times a day

lean hound
#

But i didn't watch even one bro

vital radish
#

The game can indeed have a different level of limitations due to territorial restrictions and unfortunately there is not much we can do in this case.

lean hound
#

@vital radish
One of my friend in iran can watch ads just one

#

But others can't

dire glen
#

@vital radish what bout my query ?

vital radish
#

I have no news on that topic.

#

But I'm sure that our team do their best to optimize the game as much as they can with every game update.

dire glen
#

well thanks 😄😄😄

#

having big expectations

vital radish
#

Well, you got me wrong then.

dire glen
#

lol what x

burnt knot
#

Guys why can't I watch ads? I could watch ads before but now ads don't even start. Is anyone else having these issues?

#

Can I try using a vpn to watch some ads?

#

I need an apollo bp

solar magnet
#

Please fix the late start of himalaya. I always start so after the players, and i always lose by that. Only by so much luck i win at 3th. And this still happening since november. Is not my decive or my conection. Fix it gameloft please because is annonying

vital radish
#

@vital radishIt's a shame to know this because neither in Exynos the A9 runs right

vital radish
#

Bring a 60fps option to Android. Game has a lot misfires

vital radish
#

@raven wind Please specify what's the issue here?

brisk fox
vital radish
#

Yeah about the ad crashes
it still happens, but more in the likes of the game not responding (cannot close ad and pops up an error 20 seconds after ad ends)

vital radish
#

@vital radish @vital radish
We are sorry to hear that you are still experiencing those issues. While we're constantly applying fixes, as it's a changing environment, new issues occur and you might not even notice that you are already facing a different problem.

We will look into all of those issues, but to make sure that we aren't miss anything, please always leave as many details as you can.
It could include (but not limited to):

  • When/where/how it happens (already done in this case)
  • If related to ads:
    • Name of the advertisement, a screenshot or video will be required (this one is done too)
    • Advertisement ID (for Android)
    • Your country,
  • Details of your device.
#

Hello @vital radish I've notice you did changes on ads, which is awesome, but... yeah, but there's ads that they still crash your phone. Most of the time, happens since the beginning of the ad and when is over just restarts the game. I can record, but will take time editing and making the size smaller.

#

You can notice, if you tap your screen in the middle of the ad has to show you the seconds (till the ad is over), if NOT (doesn't show you anything) the game will crash

#

and UnityAds, they are the biggest problem

#

You should no longer have issues with UnityAds.

#

Please send a screenshot or video if you do.

#

UnityAds and Vungle work perfectly, it's just that the game itself will freeze, unable to close the ads and forces us a restart

vital radish
#

We would need more details as I have explained above. As soon as we will get those details, we could start looking into this issue. Thanks in advance.

light fractal
#

Anyone ever had some one in your club that you never added!?!?! We just had some random person unlock the regera but we never added him and it doesn't even show him in our club? Can people hack into clubs?

lean hound
#

@sturdy grail
@vital radish
Every time i have delay in Hymalaya map to start the race in Multiplyer i think 4 or 5 seconds.

My internet speed: 8Mbs
Ram:2G

wooden zephyr
crisp drift
#

@wooden zephyr they will never remove rank requirement. Because they only wants $$$$ from player.😑 😑

lean hound
#

@crisp drift
I agree

craggy musk
#

stop saying this event is p2w, it definitely isn't, most people are going to get the regera if the club is good, no need to spend any money at all on it.

vital radish
vital radish
wind igloo
#

Damn Less Ads.

#

There,That's the Problems

#

And Please Have Unlimited For it,Ok???

charred kayak
#

That's perfectly normal for MP right now @opaque belfry lol #hackers

vital radish
lusty sun
#

Please fix it ads video doesn't play, every modes u don't attention on my my post so I post again, see atleast once plz

vital radish
opaque belfry
#

@charred kayak no! it's me glitching out...

polar orbit
#

<@&469459051105878016> the problem that @lusty sun talked about is big and its also happening to me and its a game ruiner yet no action was takin

wide geyser
#

Don't tag mod

#

@polar orbit

polar orbit
#

@asphalt team ?

normal kraken
#

#weneed60fps for android

pseudo siren
#

Hiii

#

I need help here.

vital radish
#

@pseudo siren How can I help you?

last dome
pseudo siren
#

@vital radish hey

vital radish
#

@lusty sun @vital radish @polar orbit @last dome
Please check the pinned messages. As soon as we will have all the required details, we would be able to look into your cases.

#

@pseudo siren It's an ad issue. Try to restart your phone, and see if the issue has fixed.

pseudo siren
#

@vital radish not ad issue

vital radish
#

@vital radish Player names seem abnormal. Even though we have changed our names old names display on screen

lusty sun
#

@vital radish advertisement ID showing me blank.

vital radish
#

Fix this issue pls

wispy kindle
dire glen
#

@vital radish bro r u serious 😶😶

#

i was in middle of mp race , and game crashed , it happened today so frequently that i can't tell

hardy wind
#

my game keep crashing while i watch some ads

marble cedarBOT
#

Alright, @hardy wind has been warned for 'bypassing swear filter'.

#

Alright, @hardy wind has been warned for 'Bad word usage'.

vital radish
vital radish
#

Ad made the game not respond while the video plays(until closing the game manualy),
And sometimes responds just for screen rotation while not responding touch
Time: 8:47 Am
Device:Pocophone f1
Ram: 6GB
Storage: 128GB
CPU: Snapdragon 845 (kyro 385)(2.8 Ghz)
Android version: 9.0
My country: iraq(but used vpn and set it on germany, because videos are not even working while not using a vpn)
Advertisement ID:(2e25d340-25ba-4d52-8975-10ca1ad1abe1)

#

@vital radish isn't that all what you want???

normal snow
#

can this game FIX ads issues . How do they expect us to refill a 3 hour refill car if 75% of the ads freezes or the game shuts down and mostly the ads wouldn't even play and same goes to when you using VPN .

vital radish
#

@vital radish Could you give response about wrong player name displaying issue?

#

We're looking into this now.

#

Everyone who has an issue with a name change, can you please send me a dm with your:

  • Player ID,
  • Platform (iOS/Windows/Android)
vital radish
#

@vital radish Hey glad to see you online
Yes the ad crashes are much improved, too bad it's UnityAds that occasionally crash the game, it's not as bad as IronSource crashing 2-5 times in a row before one succeeds

vital radish
#

@vital radish Are you joking?

#

Id: Not only me. It happens my all club members @vital radish

#

We would still need the IDs please.

normal snow
#

@vital radish Not to be rude but how is players ID and platform associate with the ads issues and so on .

vital radish
#

We need a special ID to check the logs of ads running on your account. If you wish you can just contact our Care Care team instead.

normal snow
#

@vital radish if that will help then give it a shot

proven grail
#

@vital radish Good afternoon, how to contact customer service, wrote another February 14, there is still silence.
Is there anyone who can solve problems faster?

spring mulch
#

Why anti analysis is not on in android

vital radish
#

@vital radish You need to solve general problems. Requesting id from players is not meaningful. Everyplayer live these problems. Even though it do you want player id from thousands players?

#

Please be a little bit sensible. I really bored to see your abnormal facts.

vital radish
#

@vital radish It's totally up to you if you would like to support us or no. This information just helps to fix things faster.

#

@vital radish I write my club id. #30ef0. Most of them changed nickname but screen displays older name.

vital radish
#

@vital radish I have sent you pm look

polar shuttle
#

"name change glitch"
Go to change name select unsupported emoji , change your name box will be blank , click on change name your name will be shown blank, after few seconds your name will be back to your old name also if other players have change their names their name will also be reverted , also now whenever you change name the change is not reflected @vital radish

vital radish
#

Yes, we're already working on this. In meanwhile if your name gets reverted, please leave it this way as you will see your new name once this will be fixed.

polar shuttle
#

Ok thanks and pls also fix the ads issue asap

manic pumice
manic pumice
#

@vital radish please check pm... For details

river basin
#

When are Gameloft gonna fix the ads constantly crashing my phone? Every single day do I have to force close my phone numerous times cause if ads freezing 😡

hardy wind
#

they are never fix, never care about community

vital radish
vital radish
#

@river basin I'm very sorry to hear it still happening in your case. Please check the pinned messages as we would need more details to look into your case.
Thank you in advance.

#

@vital radish Thanks a lot.

#

glad to help

raw rivet
#

The ads crashing isn't a single case, it's a widespread problem.

#

Also, fix the physics

vital radish
#

Impossible to push car on td

vital radish
#

@vital radish yeah TD cars can hit super hard, I hated them with a passion

signal osprey
#

Not getting any epic parts. I have max vlf and trion but in the previous vlf event did not get a single epic part in 4 days. Also not in this trion event received a epic part. Why the drop rate of epic part is so low that in 4 days i don't even get single epic part why you do not want us to golden our cars gl. 😭 😭

#

Not asking to increase bp drop rate but increase drop rate of epic parts. 😭 😭 Or at least give a single epic part in 4 days it is not fair after all that hard work and time we players do not get anything in return.

river basin
#

Don't know where my ads Id is so can't post it but that's just one of many freezes I've had today and the whole ad plays so Gameloft gets paid for it and I lose my reward cause it's froze so I'd like some tokens for all the hassle I'm having to deal with.

manic pumice
manic crow
#

Same problem here....

#

We demand some blueprints as a compensation xD

placid mauve
#

@manic crow u'll got 25 free tokens after updating the game 😂😂

barren radish
#

Same

#

...

#

Gud internet but it was loading for 1 minute and it still loading f f s

mild river
#

Halp my android wont launch asphalt

vital radish
#

Game not loading (Error 2)

raw rivet
slim nexus
#

same here

#

but in pc

alpine crystal
#

servers down?

elder portal
#

o i thought its only for me

#

but everyone have same issue

gloomy grail
#

Yes I think gl server are down

velvet zealot
#

servers r messed

manic crow
#

This problem persists?

nocturne steppe
#

Same here

trim hedge
#

This is on Android

pallid lily
#

GL....

wooden zephyr
#

Everyone seems to be having the same issue

slim nexus
#

yeah

near crane
#

The servers have been covered?

#

I have the same problem

rotund apex
near crane
#

@rotund apexEverybody's like that. Servers fell apparently

rotund apex
#

Rip

leaden vapor
#

Potato servers

last dome
#

Why this happening? even having a super fast data çonnection.

sterile sandal
#

🤔

vital radish
#

Servers for mine are fine, just raced credit cup like 5 minutes ago
guess it's back now

hardy wind
#

They not gonna fix ads issue and connection. a9 is dead soon

vital radish
#

Angry Iliev is a hacker and not in my team. This is a bug !! @vital radish

vital radish
#

@vital radish then he was in your team when play this event

#

@vital radish Yep he played this event while in our team but i was aware that and kicked thim

barren radish
#

F#cking !diots f f s f#ck your f#cking broken physics f#ckijg b@st@rds i lost 2 regera fuels why? Because its my fault not gameloft at all you need 6 hours to get the 3 fuels.The event ends tomorrow all top 888 are player who have paid to get regera and you are doing nothing

azure slate
#

most people didnt pay to get the regera as free bps were given away by generous pro club players

#

but yes time had to be extended for the event

fiery coral
#

Today we have had 2 players leave our club out of the blue...two players who were never in our club to begin with

#

the game never showed them joining the club either

#

the club is currently restricted as well

#

our club has 19/20 members and i'm not sure if this number changed when this occurred

#

we've been at 19/20 members prior to today

#

not sure if this has happened to other clubs before

vital radish
#

Why my car does a barrel roll on a flat spin ramp?

#

And that didn't happen only once. It happened twice

hardy wind
#

@vital radish broken trash s,h,i,tty physics made by g,a,yloft

tacit fossil
#

I m not seeing any card pack in the shop whats happening?

wispy kindle
#

@tacit fossil there are no packs now, Aventador packs will be available soon

pseudo siren
#

@wispy kindle hi bro, who told you that

wispy kindle
pseudo siren
#

@wispy kindle what star is your car

wispy kindle
#

@pseudo siren what car?

pseudo siren
#

This

#

Aventdoe

hushed eagle
#

@vital radish hey u took part in chiron video editing competition right?

normal snow
#

C'mon PAYLOFT FIX YOUR GODDAMN ADS OR REMOVE THE REFILL TRASH SYSTEM

marble cedarBOT
#

Alright, @normal snow has been warned for 'Capital letters'.

normal snow
#

@marble cedar Whatever

vital radish
#

@hushed eagle yes

wispy kindle
#

@pseudo siren I haven't unlocked it

vital radish
#

I can't load even single ad a day , anyone has same problem , circle running and goes back to watch ad

true wadi
#

Hello

#

@sturdy grail @vital radish @vital radish will u guys listen please I have not got regera decal even tho I was in top 10 club ( TGL Android)

#

I am sorry for pings but please listen guys

true wadi
#

Hello?

vital radish
#

@true wadi few our players too

#

Contact to CC

shrewd thorn
#

After 6 months of this game, always crash with ads. Developping a really good game and not able to fix a bug with ads. really strange u_u

wispy kindle
#

It seems like my ID is banned from getting laferrari bps

I never really get them in class a packs

vital radish
#

lol everyone is

rain comet
#

I can not get rep points, it stucked at 23232 but I guess I have made at least 4 5k since this morning and system does not give 5 tokens for win reputation for your club 0/50 although I have been playing for hours.

lean hound
#

@rain comet
Are you cheated?
Cheater detecting system

#

Gameloft please remove tickets in events

fiery coral
#

is there any news on native 60 fps for android? galaxy s10 now available for pre order. the game wont run at 60 fps if an android phone supports it, cirrect? someone said on reddit it will if you have new adreno chipset and your phone "supports" 60 fps

normal snow
#

@fiery coral That means Snapdragon 845 and above ? Idk enlighten me.

#

@lean hound They can't remove the tickets system in event, they need there for some money . The only thing they can do is if we can refill them normally as the way we do with the cars using ads .

#

@lean hound Coz last time I checked we can only refill the 10 tickets once using ads and additional 1 or 2 tickets and that's it which still not sensible compare to the events we have plus the special events like car hunts or the past Regera event

rain comet
#

@lean hound No, I downloaded the app from Google Play. I have been playing this game for months. It suddenly happened.

true wadi
#

@vital radish bro regera decal still not got???

#

@vital radish

true wadi
#

!PRINT @vital radish 666 times

true wadi
#

Still?

lean hound
#

@!TGL™ | Ł0Ler#7637
How can i get regera decal?

#

@HusseinAllan#0200
I can't watch ads totally

true wadi
#

@lean hound at least one member from ur club must have been in top 10 in regera day 17

fiery coral
#

Our club has now shown 3 players leaving the club that were never in the club to begin with

#

2 guys the other day and now a third today

#

the club is restricted and we don't have anyone accepting these individuals

#

yet suddenly the club chat will say "RAMAN has left the club"

#

"Regera has left the club"

#

and "LOA * erv@ g@mze has left the club"

#

why is this happening?

#

it just started for the first time a day or two ago with RAMAN and LOA * erv@ g@mze

#

now today Regera

#

apparently there are requests from thsi regera person and another who we haven't seen in the club chat as "leaving the club"

#

perhaps this happens if they cancel and resend the request or something?

#

we've had many invite/join requests for club and never seen this until the other day

normal snow
#

@lean hound Ads system of this game doesn't work at all , I've tried couple of time still nothing , the only thing remaining is to wait until the refill time is over or you can use your tokens if you have some coz that's the only choice payloft have left us with .

normal snow
#

@lean hound Or you can use VPNs to watch ads they work sometimes

lean hound
#

@normal snow
I tried Vpn but not work in android version,
In win version worked

wispy kindle
#

@normal snow resetting advertising ID worked for me , did you try it?

vital radish
#

All my efforts are getting into trash, please help me.

#

@vital radish @vital radish

radiant bone
#

@vital radish Choose the Current one

wispy kindle
#

@vital radish click continue with current

#

@vital radish tokens 30 lol

vital radish
#

Didn't work

wispy kindle
#

What does it say?

#

Remove account b from your device maybe

vital radish
#

When I choose the current one it's not connecting to my mail

wispy kindle
#

Oh no

teal skiff
#

The game has a chance of crashing every time I watch an ad. Please fix

normal snow
#

@vital radish they should really do something about that . I lost my data once l know how it feels

bold condor
#

I can't earn any reputation points. I never use any cheats/hacks/exploits. It lasts nearly a month.

vital radish
#

Finnaly

#

I found a good something

#

I was playing a race, on the middle of the race, the game crashed!!!

#

But this time

#

I HAVE the REPORTS

#

This was typed in the report

vital radish
#

@vital radish can't tell what caused it so the addresses provided there were only for devs to look into

low sapphire
vital radish
#

@vital radish so this won't help.

south flax
#

Hey there i play A9 on samsung galaxy s7 edge, now i bought a new iphone, how to transfer the game data from android to iphone?? I've linked my fb social account in the in-game connect of my old device

vital radish
#

Bro, this game is cannot be transformed to other platforms because Gameloft didn't make that, you can just transform it from a platform to the same one ( like from the galaxy s7 to galaxy s9+)

south flax
#

Although i synced my fb account in the android device, could i connect and link my fb account with the ios device, so that i can resume my game progress??

vital radish
#

Try your luck, maybe it gonna work?????

wild stream
#

@south flax contact customer care. They "might do it"

vital radish
spring mulch
#

Why 60fps is locked in android version

#

Why anti-aliasing filter is off in android version

vital radish
#

Another ad crashing report

marble cedarBOT
#

Alright, @vital radish has been warned for 'Duplicated text'.

vital radish
#

Happened on the dobule coins ad after a race.

vital radish
winged hornet
#

Всем привет

vital radish
#

Добро пожаловать к вам тоже.

lunar ore
#

Кто с чертежами может помочь ?

grizzled oyster
#

I have an issue: the game crashed after I won the race

#

It's in campaign

hybrid dew
#

⚠️IMPORTAN⚠️

In the last few days I saw alot of people saying that they got banned for no reason. 2 of them are well known players named ReV_Ercel and Elite IvailoK, and I think some other top 20 TLE players.

Spread the news about this issue on G+, Discord, Gameloft forums and A9 FB group if you can.

sturdy galleon
#

@hybrid dew keep this to specific channels

marble cedarBOT
#

Alright, @hybrid dew has been warned for 'stop spamming channels with same post'.

unique ocean
#

I changed my name but sometimes in club chat..my name shows as it was before

vital radish
#

@spring mulch it will slow down the device and heat it up like a nuclear bomb
not adding special effects means making the game faster and less intense for the CPU to handle

#

@vital radish I try to listen and politely talking you but i can't still understand what did i do for deserve your threats. I don't ignore you. Interesting.

Anyways, game crashs frequently in android devices while watching ads or playing mp. Old names are still displaying sometimes. Real hackers doesn't still banned. You should work more much and listen our suggests instead of threating or blocking.

vital radish
#

@vital radish giving reports are better than just talking about the issues, try to find a way to turn on(show reports) mode, so we can know exactly what happened.(if they respond to that to).
And hackers, we(legit players) can just report.

#

And If you don't know what i talk about(i mean that report mode), look at my old messages in this room.

#

@vital radish Pls gimme summary 😄

raw rivet
#

Physics, fix them!

wild stream
#

OPTIMISE EXYNOS PROCESSORS

marble cedarBOT
#

Alright, @wild stream has been warned for 'Capital letters'.

sly dock
#

Hi all

#

I travel to another country sometimes and there I get no ads at all but at home everything is OK

#

Why I don't get any ads when I travel?

#

Are there some countries are prohibited?

violet folio
barren radish
#

Optimize The whole game and reduce draw and view distance

kind citrus
#

Having Synch problem for ages now... this happens only in night time. The game runs fine in daytime. Fix please..

#

It just stays like this.. never synchs.

analog vale
#

It is saying the the fuel time has been reduced by 100% whereas it should be 45%

lyric citrus
#

@analog vale When the timer is at ten minutes or lower, it's changed to 100%.

wispy kindle
#

@analog vale it's 100% when the time is <10 minutes

glad dragon
#

It says App Asphalt 9 not responding

#

Pls make graphics settings I want to make my graphics lower

bold condor
#

This is kidding

last dome
#

Gameloft please fix this..

echo sedge
#

@bold condor mee to, on test period, almost 1 month i cant play MP and cant give rep club... Im boring waiting this,

elder portal
#

mm what happened?

vital radish
#

@elder portal you have bad connection

elder portal
#

it happened all my club members as well

sacred owl
#

Multi-player keeps disconnecting

#

I've lost over 170 mp points

patent anvil
#

another extra 75 token gift confirmed?!

sturdy galleon
#

@elder portal u have a bad connection as u can see it's still syncing

vital radish
tame grove
#

Does anyone know why even on high graphics the game doesn't show those water effects on the screen??

vital radish
#

?

#

German?

twin meteor
#

@tame grove because it's not iPhone XR

stiff belfry
#

Guys s10+ go too 60fps?

twin meteor
#

I think ,you should send a letter to technical support

wild stream
#

@twin meteor its capable of having 60fps but the real question is will GL do something

tame grove
#

@twin meteor but I've seen videos of youtubers like twl slayer and rev Tez and they get those effects even if game lags on their device.🤔

vital radish
#

4 races = 6 cheaters, good job gl🤦

normal snow
#

Will this game ever fix ads issue smh!

wheat hearth
#

How do they manage to use hacker on Android?

marble cedarBOT
#

Alright, @wheat hearth has been warned for 'Bad word usage'.

wispy kindle
#

@normal snow so ads crash your phone too?

zinc perch
#

I did not get the reward for today.

#

1 St march

forest rune
woven quiver
#

Fix the adds

rose plinth
#

Support for controllers on Android just isn't right. The analog stick on no controller I've used is realistically useable. Even with sensitivity set to 0%, its like its set to 1000%, there is nothing analog about it, slight turns without speed loss (or significant speed loss) are impossible.
Its like there is a typo somewhere and a decimel point is in the wrong place, or there are one too many zeros. I gather the other platforms don't have this issue from asking around.

whole dragon
#

Ads keep crashing the app

pseudo siren
#

Hellloooooo guys I need help here.

#

@vital radish help

woven wagon
#

gameloft lol

#

why on Android using the key board, is Gameloft crazy, the gamepad is the key board

#

@vital radish help please

half smelt
#

Can't even watch ads to skip refuelling time

timid nymph
#

My A9 keeps stopping after loading. I've uninstalled it and reinstall it but still the same thing
What can I do

long cypress
#

Cannot download on Samsung Galaxy Note 9 (SM-N960F) i can only play on PC. Someone help please?

pulsar gull
#

Gameloft! please provide club vs club features (4 VS 4), my club vs. other people's clubs

marble cedarBOT
#

Alright, @pulsar gull has been warned for 'wrong channel. Those go in #suggestions only.'.

vital radish
#

@rose plinth you and me both, the analog is pure analog without any compensation
too sensitive

rose plinth
#

Everyone on Android I've talked to that has tried, including 3 different controllers for me.

blazing matrix
#

Dang !!!
5 races.. win all but.. result last.. droping point each 20 bcoz of bad signal and disconnected.... Too bad and too sad..

#

No mercy for weak signal

#

Can't complaint it but feel saks

#

Seet

kindred badge
#

I never changed my country from India to Taiwan. How can I change my country back to India so that I can see items in my country's official currency.

Even thoughin-game India is selected as my country, still I am getting to see items in the shop with NT$ = New Taiwan Dollar :(

wispy kindle
#

@kindred badge contact customer care

hushed eagle
#

@sturdy galleon oh rip

#

Sent on wrong place @sturdy galleon

#

😂

foggy vault
#

Hi, can do 2k or 2.5k a day I am looking for a club that i can improve myself with others,My rep level is 43"

fiery coral
#

@rose plinth @vital radish what are you guys talking about exactly with regards to controllers/analog stick? Waldo I'm using a controller on Android atm without issue

#

@rose plinth Everyone on Android that you've talked to has tried what?

vital radish
#

it's very sensitive, like direct input levels of sensitive so no compensation for the fiddy analog stick

fiery coral
#

@rose plinth I see where you mentioned controller support. Not sure what controller you're using but Google did make native controller suuport for xbox360 gamepads in android 9.0 finally

#

I know Afiq uses a gamepad and it's nothing fancy....a logitech something. granted, he might be on windwos

#

the gamepad I'm using doesn't have 1,000 sensitivity and I'm currently at 50%

#

yes fine movements require very little movement of the analog stick, however, I'd prefer this to lots of movement.

#

the resistance of my analog stick is too high though on this gamepad. I need to get a xbox360 controller or something

#

i understand where you are coming from though I think. If you over turn with the analog stick, you're going to take a big hit with the speed loss.

#

which gamepads have you tried m8?

#

xbox360, steelseries, logitech, razer?

#

are you using a wired connection

vital radish
#

@fiery coral oh yeah it's some cheapo controller, Gamesir T4

#

it's Xinput compatible, so basically a cheap Xbox 360 controller from China

#

yes, both wired and wireless it's as sensitive as ever

#

and iirc Afiq used the most common Logitech F310

brisk fox
#

I tried to use steelseries (bluetooth) but somehow couldn't adapt so for now I am stick with bluetooth keyboard

glossy cypress
#

Guys am I the only one that can't update the game yet? I saw it's rolled out on IOS

brisk fox
#

still waiting for update

vital radish
wispy kindle
#

@vital radish atleast you don't get the so called connection error thing

vital radish
#

@wispy kindle yes, this is good😁

wispy kindle
#

@vital radish so many people are having the connection error thing after updating

acoustic ether
#

Guys can anyone help me I accidentally deleted my asphalt 9 saved data from Google play game can any one tell me how to recover data I have player id no please help me

vital raptor
#

@acoustic ether contact Customer Care for assistsnce

vital radish
#

download won't reach 70% and keep 3x stopped after 65% download game android

lean hound
#

Gameloft why my car wrecked easily in mp? Why? Why?
Its because my blood is ketchup?
Or their blood is delster?

#

Why i can't KD others even with maxed out car?
@vital radish

raw rivet
#

Ads crashing problem persists, you have a full team working 8 hours a day and you can't fix a simple bug, and only add 1 car, what do you guys do all day ? Play your trash game instead of work?

wispy kindle
#

@lean hound because you are a noob who tries to win by playing dirty dipshet

lean hound
#

@wispy kindle
First, no one mentioned you
Second, you and your parents are noob

wispy kindle
#

@lean hound first you are a pathetic person to win dirty
Second instead of winning others unfairly try practicing tilt and try to pass them clean , you don't have to KD them to win them (unless you have 0 skill and 0 iq)

lean hound
#

@wispy kindle
I don't want to win dirty,
Just i want to know why i wrecked everytime

wispy kindle
#

@lean hound wrecked or got knocked down?

lean hound
#

KD

#

Even in shockwave,
Its not fair

wispy kindle
#

That might be because of other dirty players

lean hound
#

In every race one player kd me very easily

wispy kindle
#

SW is immune to most kds but not the landing on top one

lean hound
#

But when i want to kd them i can't and my speed reduced

wispy kindle
#

Try to maintain momentum ( maintaining speed )

#

Use perfect nitro in turns

#

Or use SW while getting out of turns

#

If you are going slowly on places where you are supposed to go fast you might get knocked down

#

Wrecking Is different , it would be because of your mistake or because of that car's bounciness

lean hound
#

I got KD even in shockwave

vital radish
#

where's 60 fps

true geyser
#

I heard players getting banned for no reason at all?

#

What the hell is wrong with windows server?

raw rivet
#

Most games: Fix bugs with patches
Gameloft: Literally never fixes bugs

#

Most games: very strict on banning Hackers
Gameloft: Bans legit players

#

Most games: support and advertise 60fps
Gameloft: Has frame drops on top devices

#

Gameloft is the definition of incompetant

wispy kindle
#

@raw rivet facts 💯

vital radish
#

@raw rivet true

#

@lean hound the game is broken . Just report and wait for months for solution

small gust
#

Hello

sacred hawk
#

How can i play asphalt 9 with new update?

shrewd valve
#

Don't play start reading 😂

foggy hemlock
lean hound
#

@foggy hemlock
Restart game

foggy hemlock
#

@lean hound
No

cloud scarab
#

😄

wispy kindle
#

You can see that I have played because it shows 1/1

trail mauve
#

@wispy kindle if he does not give you points you have a ban on me showing me and giving me

wispy kindle
#

@trail mauve I don't understand , please elaborate

brisk fox
south flax
jade current
#

Same here 😬

#

GL Releasing the unwanted club rewards implemented in daily goals 1st then that too with bugs 😐

wispy kindle
#

@jade current they changed some perfectly working thing with a inferior system and without fixing the bugs

#

Revert back to old credit races

jade current
#

Yup exactly @wispy kindle i just hope this bug 🐛 doesn't shows up in today's new car upcoming event as well 😓

wispy kindle
#

@jade current that would be terrible

jade current
#

Yup exactly @wispy kindle this is a critical bug 🐛 which should be fixed asap 😬

#

It's affecting all the players in club

wispy kindle
#

@jade current even if all 15 played and got the time I would still get nothing

jade current
#

Yup Same goes for all the clubs facing this issue 🤕

brisk fox
patent mortar
echo sedge
#

@patent mortar u on SB

earnest orbit
#

ADs of Grand Sport Pack is Not Working Plz Help

marble cedarBOT
#

Alright, @reef orbit has been warned for 'Mass mention'.

reef orbit
#

The trade app ad makes the game go unresponsive.

severe ledge
hard blade
#

same thing club reawrds in event stoped counting and now even club chat wont load. im just getting empty chat bar

real axle
#

The graphics problem in mediatek proseccor

#

The asphalt 9 server have options for setting graphics for mediatek , snapdragon, Qualcomm and many more

severe ledge
#

Club rewards crashed

tranquil sail
#

Wt f

#

Seriously, Master in any language is offensive 🤦 🤦 🤦 🤦

earnest orbit
#

😂

marble cedarBOT
#

Alright, @tranquil sail has been warned for 'Bad word usage'.

earnest orbit
#

👀

tranquil sail
#

I can type wt f but not master, seriously who developed that thing? A 5 kid years old😏

severe ledge
#

Nah probably someone who gets off ended even by looking at a mirror

patent mortar
#

@echo sedge what? What's SB? You mean CB?

vital radish
tight arch
#

I didn't receive any rewards for classic series i was in platinum league

#

Whats wrong with asphalt i hardly make in platinum league and i don't even get rewarded

midnight pebble
#

Can anyone with a little pacience read the last reply on ticket id no 17815402 and move the file to the right account, please? It's 12 days now since i can't play with my account.

heavy merlin
#

why watch add not working

lean hound
#

Everytime i have delay in MP in hymalaya map please fix it
@sturdy grail @vital radish
My speed network is good 1 MBs

open arrow
#

@last domefix your inet

last dome
#

@open arrow I have super fast net connection 😏

hallow kite
#

Hey, i actually got a question on asphalt 8

open arrow
#

@last domeand what?

hallow kite
#

But because the support didn't help ánything after a few months im trying to reach out here for some help

#

So my account on windows , asphalt 8. There is some progress on there i'd like to get transferred to my android account. They were helping me out with it. But i just constantly repeated there steps, nothing happened. And after a while i didn't get any reply anymore

#

I got another question

#

What is wrong with my username i use nearly éverywhere? Vulcanturtle

#

I have néver experienced problems with that, and suddenly????

#

Can you just fix this issue please?

#

Is doesn't contain offensive language at alll, unless you think volcanos or turtles are offensive🤔🤨

radiant bone
#

@bronze robin Try resetting A9 App

bronze robin
#

For more than 20 mins

radiant bone
#

@bronze robin r u using Mobile Data?

bronze robin
#

Yes I always use mobile data

#

I don't have wifi

radiant bone
#

@bronze robin If u have another mobile try with Hotspot

bronze robin
#

@radiant bone ok will try this

#

@radiant bone you are just awesome 👌

#

It worked

south flax
radiant bone
#

@bronze robin Njoy.

#

@south flax restart/reset ur A9 app

bronze robin
#

@south flax if you are using mobile data try starting with wifi or others Mobile hotspot

Same thing happened with me

#

Now it's working

south flax
#

I did tried clearing cache, i was using wifi, i alternately also tried mobile data, did disconnecting from account and connecting again nothin worked

radiant bone
#

@south flax Not Cache. Reset ur App once

south flax
#

Using when dis occurs, i disconnect and connect the network, thats it problem solved, but now its prolonging

#

How to reset app??

radiant bone
#

Go To Settings > Apps and Data > Asphalt 9 > Clear Data

south flax
#

Ok

#

Thnk u dude, it worked 🙂😊

radiant bone
#

@south flax ok fine! 😂

south flax
#

Hehehaoaoahaaa

marble cedarBOT
#

Alright, @south flax has been warned for 'Bad word usage'.

#

Alright, @south flax has been warned for 'Bad word usage'.

lunar glacier
#

Hi

#

Does anyone accept me on any team?

marble cedarBOT
#

Alright, @south flax has been warned for 'Bad word usage'.

south flax
acoustic ether
#

I have to merge both the account but there is no option

#

Account A is guest account and B is Google account and want only one account with same progress

lean hound
#

@acoustic ether
Merge option just for same gmail

long cypress
#

Cannot download on Samsung Galaxy Note 9. Please help me. Thanks:

~ ToxeQ

vale socket
#

@long cypress show me screenshot

lean hound
#

@vital radish @sturdy grail
For 100th time, every time i have 10 sec delay in MP in Hymalaya map,
My connection is good 1MBs

long cypress
#

@vale socket A few minutes, kk?

marble cedarBOT
#

Alright, @trim hedge has been warned for 'Capital letters'.

normal kraken
#

Me to face this problem

rare ravine
#

Detects the word Masters... as offensive language (club : Speed Masters... )

wispy kindle
#

Your censorship is getting ridiculous

long cypress
#

Cannot download on Samsung Galaxy Note 9. Please help me. Thanks:

~ ToxeQ

barren radish
#

What is that ub?

brisk fox
#

actually the word is "club" but somehow REE decided that it is a very bad word and cut it in a half 😂

wispy kindle
#

@brisk fox yeah club ,Vulcan,masters are bad words

#

Gameloft logic 100

#

Iq 999999

vital radish
vital radish
#

Nick in the game tyson

marble cedarBOT
#

Alright, @warped token has been warned for 'don't spam ever channel. Don't post topics not relevant to channel you are posting in.'.

manic crow
#

This is actually very relevant, Bot.

vital radish
#

Game doesn't syncornice on mobile data for last 3 days... Help

gleaming hemlock
#

Watching ads for the corvette keeps crashing the game! I've been trying multiple times, and cleared my cache, and it's still crashing the game 🙄

vital radish
#

Same @vital radish

#

I'm not able to play the game... Cause it ain't getting syncd