#🤖・android-issues

1 messages · Page 61 of 1

deep zodiac
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Also do you like your graphics mine are not so good lol

unkempt lagoon
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After the update, gameplay on android is pathetic.. Its like it runs qt 15-25 fps

silent abyss
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I can not see any ads on my Samsung J7 Prime, Android Oreo

deep zodiac
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Lol

rancid grotto
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My internet is working superfine but the game ain't connecting to the server and after a while, the game froze and shutdown on itself, this has happened quite a couple of times after the 1st hotfix update

fresh moss
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They care about doing a good multiplayer season and things but not fixing ads it seems, they don't even reply to ask logs or system informations, and they should also receive less money since we can't watch ads

frozen flicker
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@deep zodiac Yup, got it too, seems to be the rendering resolution and no AA. Phone i have is a Redmi Note 4X, (GPU is Adreno 506) I'm not sure if this issue is caused on other devices.

vital radish
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Hi,
any repair? Because the error:0 is still exist.. :(
ID c57a7d, on android
Thanks!

deep zodiac
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@frozen flicker idk I'm using huawei p20 lite and i still dont really like mine

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Graphics

wild stream
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Anyone got this problem where when you try to take a barrel ramp on one specific spot, i lags like crazy and everyone passes you in mp. The track is Canyon Launch ( or something like that )

maiden swan
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I cant find the A9 on playstore

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Thereis only A8

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I see the problem mi cel is not compatible

teal sail
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Well a few things. First I’m not on android. Second my ads work perfectly fine.

frozen dock
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@tidal dawn

naive fern
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Guys, I have Redmi note 6 Pro and it has a notch, but when I touch the blacked-out notch region while playing, the game goes black. But I can still hear every SFX sound... Anybody with same issue?

barren radish
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Fix GRAPHICS especially from the fact that resolution SUCKS so much and it lags so much

fresh moss
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@barren radish I don't think it's resolution, it's anti aliasing and those things that seems missing. However the graphics is so heavy that they would be a problem except for windows players I suppose. I have a 1080p screen and I see bad edges, no not really a resolution problem. If you have low fps then lower the graphics quality until you are fine

young bone
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Hello, dear Gameloft !!! My name is Gryshamen! I would like to ask you to make a season, where all the players would play on the Touch-Drive management, since we have a much lower chance of winning than all the others !!! This is a vivid manifestation of inequality and discrimination found the image of the game !!! Make this season as soon as possible please !!! All the best! #SeasonTouchDrive

wispy kindle
lyric wind
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@frozen dock the same is happening with me

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I can see only aone ad per day

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After that it shows error

frozen dock
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@tidal dawn

sharp bluff
lyric wind
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Oh wow @sharp bluff

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Lol

vital radish
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Nah, its fine...

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ITS A FEATURE!

ripe tulip
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🤔

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Ascended

golden bear
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Optimize the game to handle the "high graphics" (which aren't the fully high, as the maximum graphics include HD nitro flames and motion blur) on the Moto G5s Plus, as it sometimes can be smooth, but there are other times where the game just goes slow because of some buildings at some maps. I'll record a part of a race and show you where it lags and where it doesn't, on San Francisco.

flat juniper
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@fresh moss actually its the scaling

wraith pasture
viscid radish
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I'm having issue with multiplayer that got network error even though my network is highly stable.

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I lost 100 pts today because of this issue

frozen dock
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My app is not launching

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No i have to play much for today please tell the remedy fast

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😣 😣

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@vital radish

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@vital radish

inland jolt
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@wild stream I also have the issue on a Samsung Galaxy S8. I've been experiencing it since the last update. Makes me curse every time I get put on a multiplayer race in the mid west. Gameloft please fix this.

frozen dock
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Urgent

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Hello

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Game got stipped after few seconds

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What happened

wild stream
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@inland jolt its really annoying once i was so far ahead and then that happens and im last, i nearly ragequited

frozen dock
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@vital radish

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@vital radish

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Guys

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O can't play

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😭 😭 😭

inland jolt
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@wild stream Even after tuning down display settings to performance the lag stutters still exist. I can't believe gameloft haven't fixed this yet. Someone hit them up.

wild stream
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@inland jolt its really annoying, you pay a lot of money for a phone and it lags.

frozen dock
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Guys

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@vital radish

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@vital radish

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@tidal dawn

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Fast guys

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One day is more valuable

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Guys

vital radish
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Please note that discord is mostly to report issues, and we won't be able to report personally to each of you here. If you're looking for someone to look into your case, you can reach our Customer Care.

frozen dock
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Ok

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@vital radish

wheat spade
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I can't play with this condition

fluid prairie
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@wheat spade Uh, I don't see an issue. Just a loading screen you take.

wheat spade
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Several times it happened

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It doesn't find players

warm zodiac
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@young bone I fully agree! #SeasonTouchDrive #NoTouchDriveNoGame

vital radish
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santa
are you listening
I want my ads fixed for Christmas

amber mortar
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Im hungry

frozen dock
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Day 4 error 9 on adds

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@tidal dawn

drowsy epoch
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I cant play asphalt using data network but wifi is fine, if this is a bug please fix it

drowsy epoch
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Im using vivo 1804

twin meteor
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For 900 tokens 10% of Chiron drop ,and the same blueprints from c,d,b,a, class cars ....

vital radish
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What's this ???????? Can anyone help solve it

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Is this game full of errors????????

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For what Gameloft charging money for for - errors ???????? @frozen hinge

violet folio
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For the gasoline filling times of the vehicles, the videos are freezing and the game breaks off please correct it

crude basin
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The Bugatti Chiron day 5 in the special event is broken, because the Bugatti Chiron does not have a free try

bleak igloo
west crane
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How to report to about accidentally purchased 1.5m credit by 6k tokens

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Plzz help me

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I don't no how to report GL

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Plzzz help me

west crane
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😔

faint sage
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@vital radish you've watched too many ads

vital radish
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@faint sage ohhhh yes Gameloft forced me watch too many useless ads.

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@faint sage why it is connection error?

faint sage
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@vital radish I don't know 😅

vital radish
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@faint sage 😂 😂

faint sage
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@vital radish you can change your ad identificator in google settings and this issue will disappear

vital radish
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@faint sage great how ?

faint sage
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@vital radish settings > Google > ad identifier > change it

vital radish
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Change it to what.

faint sage
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Just change it, doesn't matter

vital radish
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@frozen hinge @compact ember @timber tiger how do i play multiplayer. I don't have fuel ???????????????????????????????????? Not acceptable. @tidal dawn

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Is someone going to do something i will loose top 1000 in multiple @frozen hinge @compact ember @timber tiger @tidal dawn

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@frozen hinge @compact ember @timber tiger if you can't make proper update why launch it???????????????. @tidal dawn

vital radish
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@frozen hinge @compact ember @tidal dawn @timber tiger Gameloft is a cheater i want full refund of money spent on this broken game

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@vital radish You don't need fuel to race, bud
that's a good thing, you can race as many times as you can

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@vital radish bro see screenshot above its say skip instead of play . When i press it say refueling

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👀

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what the

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@vital radish a friend of mine said refuel your Ego in the garage before trying again
this shouldn't happen since you can race in MP anyway on an empty tank

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It not working i can't race and as cheat loft won't agree. I made a video of same

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Refuel
your
Egoista

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in the garage

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See above i posted another issue of cheat loft in the morning . I cannot see ads as connection error.

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This game is broken

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this is why you don't buy stuff in a broken game, bro

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But i bought unfortunately today also. I am tired of their cheating. Some day would take them to court.

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They don't even bother to respond

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Then you gotta prepare the funds for your lawyer and law research

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your best deal is an anti-trust violation but that's not enough proof 🤔

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Even the drop rate is manipulated

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In India i can take them to consumer court.its less expensive for me and more expensive for them.

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Hardly any expenses for me except to file a case .

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Rest they take care

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bro do you know the exchange rate of Euros and Rupees?
and you're talking about a multi-million company

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good luck tho

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Afterall it's cheating by big company to small consumer

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they can get away by cheating with money

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it's not that easy bub

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@vital radish may be but it will be interesting as i have seen many favorable judgement in favour of consumer against big companies.

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lol
you wish

vital radish
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The game just keeps synchronizing can anyone help me ?

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I contacted support but they didn't reply

ionic fulcrum
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my ID ee2231 I don't receive reputation. At all. At least it's not registering towards club counter. Tried restarting the game a few times - no result

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Also daily reward is not being activated, although i did a few events already

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MP is not working either. Not finding any opponents

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Did one MP race. Only 1 opponent.
Rating still wasn't counted towards my club.

wild stream
vital radish
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Alright i think the knockdown system needs a complete overhaul. I wall pinned someone as well as nitroshokwaving but they didn't get knocked down. Then they nitro shockwaved and knocked me down. I dont know if its just android but this has been happening in similar instances for me for a while.

ionic fulcrum
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Did a full reinstall... Did not help

lyric wind
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Rip

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@ionic fulcrum You're in CB🤔

vital radish
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One question. Why my club hasn't appeared in clubs' browser for a long time? The only way to catch up new players is by our ID or sending them invitation.

We are inside the top 100 and we do not appear ...

vital radish
calm cloak
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@tidal dawn bro

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I need help

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Why there is no option for selecting tilt drive

polar scroll
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Hello there. There is a big problem im my multiplayer connection. I dont know why and how it happens. Iam diconnecting in every race in mp and losing my point. During the race i my car just explodes and gives this massage: the application was suspended.

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It happens almost in every race. Thats discouraging and if it does not get fixed i have to uninstall the game.

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My phone is samsung galaxy s8 plus. And i use android 8.1 . My network speed and stability is good. It just happends in multiplayer

wild stream
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@polar scroll i have the same issue and i also have the S8+

polar scroll
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What should we do then?

vital radish
lunar slate
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Yeah me tooooo

humble pebble
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My galaxy tab 3 on steady wifi will just force close bought 1 or 2 times a week or just freeze up very annoying

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Also why in multiplayer will I get knock out just b thg a car barely bumping me yet I can't even shockwave or ram some1 up against a wall to knockout

dire isle
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I have s8 after update my game is to lag. Especialy in canyon launch high ramp jump my car freeze i dont know why anyone help me

mild river
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Nice gameloft

vital radish
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@mild river What device do you use?

mild river
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Galaxy note 8

vital radish
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@mild river Exynos or Snapdragon?

mild river
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I don't have that problem anymore

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It was just a one time bug

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Snapdragon though

vital radish
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@mild river Hope that GL will fix this bug soon :)

red escarp
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Worked perfect all day. Try playing an ad for furl and this shows up

vital radish
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Try to restart your device

wild stream
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@dire isle same

drifting depot
frozen dock
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Day 5 error

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@frozen hinge

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What are steps taken to this?

heavy parcel
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360 automticlly ruining at sensitivity below 80... and at 100 sensitivity autodrive u cant even do 360

vital radish
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hellocN any moderator or administrator help me? i cant make. any purchases i have 120 eur in mobile bill. says purchases cannot be completed help me

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anyone help. me. please

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admin or mod pm me pls

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@vital radish hi

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@vital radish hi

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can you help me to fix issues?

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purchase issue on android with mobile carrer billing

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on other games purchase is okey

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on asphalt 9 it says transaction error

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try to clear data and cache of Asphalt 9

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Merry Christmas!

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@vital radish Merry Christmas!

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Did you draw Bugatti ?

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wow aze 4 star bugatti

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i dont even have this one

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not working clear data catche

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:(

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I saved up tokens for two months

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how to contact gameloft support

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i need to fix purchase issues

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cant complete any purchases

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Come on, take your time

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aze. how to connect mod or admin

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@vital radish @after clearing a9 data i have to download game again becouse another error with license

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😐

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:(

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this group administrators can help me?

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or i need to contact someone else

frozen dock
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They don't help u

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See no replies for those above complaints

vital radish
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@frozen dock what shud i do

frozen dock
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Contact costomer care

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They may help u but not sure

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@vital radish

vital radish
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how to contact customer care ive tried but no idea how

nova hatch
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I have crashing and hanging off ads since first day of official launch. Could you fix it, please? You know, time is going, people growing but nothing going happen with your ads.

inland jolt
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Since the last update the game has been laggy and stuttery on my samsung galaxy s8, especially on ramps in the mid west tracks.

wild stream
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@inland jolt i've contacted customer care but still waiting for a reply

inland jolt
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I got a reply. I hope this gets fixed soon. The game is literally unplayable.

misty rover
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Why does the game detect gamepad when i plugged in a usb keyboard?

vital radish
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Game crash sometimes in multiplayer on Xiaomi Mi A1 with android 9 Stock

frozen dock
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@vital radish just search gameloft customer care and enter asphalt 9 in that

weary thunder
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what can questions) if the developers do not respond to the requests of the players.🤔

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20 times already wrote to support but responds to bots letter

wooden sandal
pliant elbow
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Listen to @vital radish
Everyone has to spam this server tomorrow when the dev team gets back to work! We need to change something. But need to have logical and clear arguments, no bad insults...
SPREAD THIS, we need to change

velvet grotto
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Ok

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I'll make a list of the problems

compact ember
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Hello

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what was the issue with server please?

white latch
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@pliant elbow agree!!!

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@inland jolt it wont..
They are high af

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Wait let me show you what they replied me while i mailed them about same issue..
Mine is s8+(exynos)

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First they replied me this...

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Then

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Am reporting about freeze and lags they replying me about ads error...

And later on they tell me try neighbour wifi, turn of antivirus and firewall..
Wth!! Where is firewall and antivirus in android??

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@inland jolt have a look!!
Dont expect too much!!
After the day i updated we all exynos variant users are suffering and still suffering...

Forget about default, high quality lol thats not for us...
Even in performance the frame drops are hell...
Graphics are poop yet frame drops!!!

inland jolt
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@white latch Just sad😪

white latch
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@inland jolt ya man!!

vital radish
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@white latch loll I’m from ios but like I was trying to get some progress back in A8 cuz they took 2 cars away and they said we cannot find the issue

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I provided pictures

white latch
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@vital radish LooooL,
This is GL for you!!

vital radish
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😂😂😂

pliant elbow
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@white latch yyaaasss

serene pagoda
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I would love to have a dedicated drift and brake key.
Maybe.

misty rover
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Why does A9 think its a gamepad when i plugged in a usb keyboard?

vague gust
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So I got an issue. Everytime I've tried to start the game it won't load past the gameloft logo

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Any help?

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I have a LG V20

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Specifically the T-mobile model, on YouTube someone is playing Asphalt 9 with the AT&T model.

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I'm going to disable xposed and see if my problem is fixed

placid marlin
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@white latch I would bet the lag issue with your s8 are all the background processes Samsung phones are notorious for. All those processes eat up available ram and slow everything down. firewall and antivirus for Android are available via 3rd party apps ... They don't know if you have installed any such apps so they are just trying to cover that base.. One option for you is look into installing a custom ROM and drop Samsung's touchwize junk with all its extra bloatware and background processes.

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My old 2014 release oneplus one plays this flawlessly

vital radish
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Don't install an antivirus on your phone 🤦

white latch
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@placid marlin its not only me..
Every exynos users are having this lag sht..
And one of my friend is using custom rom yet same

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@vital radish i dont have any anti or firewall stuffs

vital radish
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Firewall is find if you need it though. @white latch not saying you do, just advising against it.

placid marlin
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@white latch weird sorry that's happening dude

white latch
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@vital radish oh ok thanks bruh!!

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@placid marlin yes bruh!!
Cant do anything just see lossing myself and ratings going away

vital radish
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Np. People act like we're in 2010 still and need to clear RAM. People also seem to not understand that empty RAM is wasted RAM.

white latch
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@placid marlin regarding chipset..
GL must be aware that sd chipset for samsung doesnot come in asia

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@vital radish loool
Agreee

vague gust
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@timber tiger @compact ember @tidal dawn

sorry for tagging you all but can one of you help me?

vital radish
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Bruv...

vague gust
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Dude this game won't start and I'm at a loss

white latch
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@vague gust hahahahaahha...
Do you think they will reply??
Am tryin to contact them from the next day of update 2 yet no response...

vague gust
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I was hoping they would.

vital radish
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Uninstall, boot into recovery, wipe cache, restart, try again

white latch
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@vague gust if they would have done that i wont be in this channel

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@vital radish
Reinstalled game 5+ times
Hard reset 2-3 times yet same...

vague gust
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@white latch whats your problem you're having?

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Same as me?

white latch
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Scroll a bit up

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@vague gust in short its massive lags at some points at default and high graphics..
Too many frame drops at performance mode

vital radish
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@white latch I was telling that to @vague gust. Your problem is likely just an issue with their support for the exynos SoC

white latch
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@vital radish oh ok..sorry!!

vital radish
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All good

white latch
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One of the mod told me that
GL tried to push 60 fps in android that resulted conflicts with exynos

vital radish
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Lol

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Knowing them "tried" means they turned it on, saw it broke things and went "sorry guys, we tried but it's just not working"

vague gust
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@vital radish is right, and Samsung rapes Android with their skin. If you had a phone with stock android this wouldn't be a problem. I don't think Samsung phones can be bootloader unlocked so that means no custom rom

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I could be wrong though, haven't looked into it that much

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So I believe this is where my issue is

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In red

vital radish
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It's not the samsung skin my dude.

vague gust
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You're right, my bad, I meant in general

vital radish
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He even said his buddy had an aosp ROM and had the same issue xD just poor optimization, and even worse optimization for non Snapdragon SoCs

white latch
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@vague gust samsung has bootloader unlocked..
There is toggle to lock and unlock

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Samsung is the easiest device to root

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Just a flash file and odin thats it

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@vital radish reagrding optimization...
Its just poop atm..
Minimize the game it doesnot stay on RAM even for 2 minutes it gets refreshed

vital radish
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@white latch Samsung's not easy to root in the US sadly... I think the game actively prevents you coming back in most cases. If you're mid race, pause and come back after using another app it's all good and resumes right where it was but if you're in a menu or whatever and do that it force refreshes

white latch
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@vital radish after update 2 i found it out..
Cuase before never happened..
Even if in mid race minimize and go back its refreshed

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Very very very optimization of a9 for exynos for sure

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Poor*

vital radish
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Doesn't do that in races for me. Though that might be Samsung's aggressive RAM management in your case

white latch
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Why after update 2??

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Never did that before the up 2

vital radish
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Game got bigger, no idea really, just spit balling here ¯_(ツ)_/¯

white latch
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@vital radish let it bruh!
This discussion is wating both of our time..
Suffering goes on

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Anyways thanks for your replies!!
C ya around

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Nap time..
Its 5 am already leeel😂 😂

vital radish
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Jeesh sleep already! :P

frozen dock
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Error calander day 7😂

vital radish
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Ads not working

vital radish
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When TD doesn't understand corners (this behavior happened without nitro on lap 2 as well but to a somewhat lesser extent btw, had to drift to ensure it didn't ram that wall again.)

bleak igloo
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I went and here I see that the bot is following the map

marble cedarBOT
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Alright, @bleak igloo has been warned for 'Posted a link'.

bleak igloo
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Sorry

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not there

marble cedarBOT
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Alright, @tawdry basin has been warned for 'Posted a link'.

eager arch
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Why can't I change my name in this game?

silent atlas
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Facing Sync error while trying to watch Ads

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Unable to reduce refill time

ebon citrus
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Yo still got this weird issue where you have to pay hundreds of dollars to enjoy the game? Weird. Idk what the problem is but ya’ll should get on it immediately.

vital radish
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FIX infinity 360° bug

proven vigil
late kelp
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Guys does nobody care about mp at all? I did not have one ride without at least one persin that cheat.... either constant red bug or constant response ot constance nitro ... its already bad with all this 360 / nitro bs with all the other its just .. sad ... Thanks
This is the only game where being first is
Negative ....

proven vigil
hushed dagger
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My mp race starts 30 secs late whenever i climb above 1350 rank

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Thats a wastage of fuel and my rank went down by 36

flint dagger
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thats because of u ping or might be your device

hushed dagger
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Man thats got nothin to do with that

flint dagger
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ok then thats an issue

hushed dagger
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Every time this happens

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Nets all fine

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Then my rank climbs above 1350

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And BOOM

flint dagger
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what is your device

hushed dagger
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Galaxy J7

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This didnt happen last season

flint dagger
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hmmm..............

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did u reported it in there facebook page

hushed dagger
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Ummm......no

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Should I?

proven vigil
hushed dagger
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And btw

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It only happens when I use my buggati chiron

proven vigil
frozen dock
wispy gulch
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Sniping game ad crashes on the middle

vital radish
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Xiaomi mi a1, account id 1a6c

inland jolt
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Is there any Gameloft team member who actually visits this section?

vital radish
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@inland jolt Dennis

inland jolt
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Haven't they figured out yet that samsung exynos phones have been having problems since the last update?

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This stuttering ought to have been fixed by now😡

elfin rivet
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There is something going on in our club...
It shows notification abt
1.unlocked a new car from player not in our club(and yes they haven't change there name so they are not from our club)
2.a player started club race who is not in our club

Any solution on this??

wild stream
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I still haven't got a reply about the performance issues of Exynos processors.

wind patio
white latch
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@wild stream @inland jolt
They wont listen dont waste your time bruhs!!

granite escarp
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What's up with ads since latest update?

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Never mind scrolled up and read... what a waste of a discord if no one pays attention to the gamers who play it ... gotta love gameloft and money grabs

wild stream
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@white latch i guess so

proven vigil
wispy kindle
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Nitro get's magically activated when I save up for shockwave

It happened multiple times in expert race in icona vulcano titanium

To see if I'm accidentally tapping the nitro I placed my phone on a table and drifted all the way until nitro bar is full with a single finger and when I take my finger off nitro automatically got activated wth? Nobody had touched it

I suspect you guys are Doing this intentionally so that we can't get the last 100k credits (as if the AI(artificial idiot) cars driving around and hitting us and slowing us down is not enough)

white latch
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@wild stream thats the truth..
Take it how they gave you!!

flat juniper
#

Can someone please guide me about customizing graphics on Android. The resolution is so low and graphics of the game are so cheap.
Please guide me on this. My mobile is not rooted.

white latch
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@flat juniper stay happy with what you got bruh!!!

frozen dock
vital radish
#

This isn't normal 😂

late forge
#

Can someone give me advice.
When I want to speed up time for Chiron tank. My game crashes or getting freezed when the time is lower then 3h. Any ideas what I can do

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I watch video adverts but as well game crashes or getting freezed. So my time won't change

late forge
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@turbid bison is only happening with chiron not any other car or normal adverts. So that's why I'm looking for solution

radiant compass
#

can someone tell me how to fix game crash when i play mp? its destroy me
device xiaomi redmi note 4x ram 3Gb SD625

vital radish
#

This needs to stop

#

Really, this isn't normal 😂

inland jolt
#

@vital radish I think you're on soft ban. I experienced it once too. Where you're matched up with 1 other player who is either a hacker or someone who disconnects before the race even begins.

#

Things should be back to normal after a day🙂

#

Even all the reputation points you earn won't reflect in your club.

vital radish
#

Okay then, thanks @inland jolt 😁 even tho I still don't understand how it happened 😂

vital radish
frozen widget
#

please add asus m2 so we can play this game

manic pumice
#

Fix this issue ASAP.... 👆

manic pumice
#

Ads are not working... GL sleeping... 🎅

vital radish
vital radish
#

glsb

barren radish
#

High end devices like Samsung s7 edge are not supporting Ultra graphics in asphalt 9?

vital radish
#

I have s7...like, 4gbs ram and I still lag

brisk fox
#

I have note 8 - same result

inland jolt
#

S8, same lag and stutter

#

One of my friends even has an s9+ and still gets lag ever since the last update

vital radish
#

have they STILL not fixed the ad glitch lmao

brisk fox
#

I am not watching adds for more than 10 days

peak cobalt
#

Exynos models have a huge lag in some parts of map this should be adressed asap

marble cedarBOT
#

Alright, @vital radish has been warned for 'Bad word usage'.

#

Alright, @vital radish has been warned for 'Bad word usage'.

frozen dock
velvet wave
#

are they ever going to expand the device list for droid devices mine should handle the game idk what the reason is i requested detailed reason for why my device won't run the app gameloft wouldn't reply with the info very shady and unprofessional

#

cmon Andrei there's others who had the game and since the update it no longer works so how about a response

vital radish
#

No becuz this game sucks butt

marble cedarBOT
#

Alright, @vital radish has been warned for 'Bad word usage'.

velvet wave
#

570 packs need chance of Pagani and Spyder i bet they'd make more money if they put some unleashed bp in with the target car, is that asking too much and i said this widout any profanity

#

alot of us are beyond needing 80% of the rest of the cards this 570 pack offers

barren radish
#

@vital radish with ultra graphics ?

vital radish
#

Yup

flat juniper
#

Spider costs 50$... And only for one pack... What kind of joke is this?

If I want to unlock the car I have to pay 100$ this is bullshit 😠 😠

For 100$ we can get a Chinese mobile, why would people pay hundreds of dollars for a bullshit car when we can get a Real Console game for the same price with Real Console experience and true quality graphics.

I'm through with you shitLoft 😠 😠

barren radish
#

@vital radishwell snapdragon 625 can handle high quality graphics that means no ultra but good graphics-lowest on window devices with 20-30 FPS

wild stream
#

@peak cobalt same. I've contacted them 2 or 3 weeks ago, still no reply. Im using S8+

frozen dock
#

Error calander day 11

reef cypress
#

World Series Of Poker ad crashed again!

rough flint
#

Why I'm not seeing leaderboard in near.

#

*near me

rose ember
#

Why do only some players get a free DC?

vital radish
manic pumice
#

Again and again and again... 😡 😡 😡 👆 nine

#

GL sleeping... nine 🗣 👺

#

😡

storm rock
#

the game crashes most of the time when an ad from unity is played

manic pumice
#

Ads are not working... GL sleeping... 😡 😡 😡

vital radish
#

I spent 750 token for 10 pack Masarati but i dont get a bp for this Car. This is cheating and I want my 750 token back! It was said that it is guaranteed.

vital radish
wide crane
barren radish
#

Who stills remember that glitch xd

silk sundial
#

My game lags and loses frames a lot despite my device having 6gb ram. My device is oppo f9, kindly optimize the game so that i can enjoy it to the fullest. Wouldn't mind the graphics to be lowered either.

vital radish
#

@silk sundial ah I see, an Oppo
they're notorious for having slow processors but huge RAM, not much I can help you but to recommend anything with a Snapdragon 83x

next path
#

Why is the support service not responding to me? I already wrote 3 times and never once did I get anything other than auto-reply

foggy onyx
#

I live in the US. I am on wifi. When trying to refill the gas by watching adds I keep getting (ERROR: unknown error:0)

timber quest
#

Everything

vital radish
#

Why can't we play in 60fps on android? Some phones have way enough capacities to do it :/

barren radish
#

Mediatek CPU's are broken for unknown reasons in asphalt 9 i used a my friend device 10 cores 2.6 ghz Mediatek and with "High quality" graphics it was lagging 20-15 fps

#

I use xiaomi mi a1 with snapdragon 2.0GHZ 8 cores 20-30 fps the "high quality" graphics

dire glen
#

in a personal chat

#

please w8 guys

brisk fox
#

@vital radish lost 3 MP races and 80 points due to game crash. First race game crashed asap races started, second race 15-20sec after start and the last race at 80%. Lately this happens a lot, at least once per day. before update/slipstream was introduced never had such problems. My phone is note 8 and before starting app always perform cache and ram cleanup. sorry if you are not the right person for my post

wild stream
#

Maybe we might get 60fps option on phones with Snapdragon 855 or Exynos 9820 such as Galaxy S10 or Note 10 or anything with those processors

#

All we need is some serious optimization for Samsung's Exynos processors cuz it lags like hell on some tracks

vital radish
#

@dire glen just tell them to outright disable bloom and post-processing, that'll put off some load on the graphics for 60fps

foggy onyx
#

This add situation is getting extremely annoying. The server is constantly giving an error so we can't watch adds to fill our gas. It's either wait 6 hours to drive the Bugatti 3 times or par a crazy 233 tokens.

twin meteor
#

What,the ,hell ,then you fixed those barrels ? Everytime it happens ,very annoying?but noooo donate is more important,f**c it

vital radish
#

How do I play if ads donot run in morning also. What's wrong with Gameloft.

vital radish
marble cedarBOT
#

Alright, @vital radish has been warned for 'Capital letters'.

vital radish
#

Ahh please F**k off

kind dew
#

@dire glen all phones die in a few hours anyway, is he saying that android 30fps we can play for DAYS? xD

dire glen
#

no , w8 for update 3

kind dew
#

yeah, but all phones only last a few hours no matter what anyway, batteries are still limited in size. theres no phone that can play for days

vital radish
#

Ads not work here too

#

I will my 750 token back wtf. or there will be consequences @Gameloft

dire glen
#

@kind dew i guess she wanna say that , the battery finished fast than usual

frozen dock
#

Error calander day 13

rotund glacier
#

im not getting rewarded for my ads

#

can someone help?

#

Andriod Note 8

terse pelican
#

Gameloft, can my account be deleted, i am leaving this game,

#

Username: Wrecker777
PlayerId: d43c5a

vital radish
#

"unity ads" are broken making my game crash 😞

#

yeah, been broken for ages, I doubt they'll fix it

vital radish
#

others ads are fine but unity are really broken

#

Yep, like I said, they've been broken for ages and I doubt they'll fix it

vital radish
#

never have i played a game that its ads crash more than the game itself

#

it's your only F2P source of income, Gameloft, i thought you cared about the mulla

waxen yew
#

Guys my game isn't loading. It's stuck on GL logo. Any solution?

quiet gazelle
#

my game is closing on startup, I get in the game then few seconds later it just closes anyone had that problem?

#

that started happening after dam ads crashed

#

reinstalling the game seem to have fixed it, nice ads guys

waxen yew
#

Gameloft if my game doesn't load tonight, I'm quitting the game 😡 u guys are damn careless 😡

vital radish
#

@waxen yew it's better you don't play lol, i'm serious

waxen yew
#

😡

reef cypress
#

Damn, I guess the new multiplayer crashed the servers...

barren radish
#

The GODDAM chiron event its so f#cked up you have to spend your half wallet for a GAME and not to buy a Huawei Mate 20 Pro

mild lake
#

tunnel jam really shows how messy SF is, fix the lag

fiery sand
#

I lost my account

#

Because yesterday it says something about license and then i redownloaded it and my account is gone

fiery sand
#

Please help asphalt team

steel hare
#

Please remove these coins from the letter packages until if I want to coin we run the eventis

vital radish
#

Doesnt count any reputation points

quick burrow
#

@vital radish you are on cheater board...wait 24h and should be good

vital raptor
#

@fiery sand contact Customer Care & explain to them what happened, along with your player ID. They may be able to recover it for you.

fiery sand
#

Okay

vital radish
#

@quick burrow do you see me somewhere on that cheaterboard? Where is it?

marble cedarBOT
#

Alright, @vital radish has been warned for 'Capital letters'.

quick burrow
#

@vital radish Something like this also happened to me. After 24h i was back in gen pop
😃

barren radish
#

@vital radish Lol you didn't thought that touchdrive is a BIG PROBLEM

#

My example......

brisk fox
manic pumice
vital radish
#

@ @manic pumice Try to reinstall the game

manic pumice
#

@vital radish tried everything... Still not working.. 😐

vital radish
tacit fossil
#

Hi, I have spent more than 13k tokens, only to get a 4* chiron, i am always getting 3 or 6bps, only once i got 9bps. U feature 15bps as well, i wonder just how how u have made the system to issue them?

rugged wren
#

Does anyone have lag issues on U.S. Midwest Canyon Launch when jumping off the curved ramp on the train railway? I am having this and causes me a disadvantage on Multiplayer, causing me to stop moving when lagging and causes other players to pass me and leave me behind.

rancid grotto
vital radish
#

@rancid grotto lemme guess, Galaxy S8 or similar
Yeah, i found out this ad crash seems to happen very often on Exynos Galaxy phones

rancid grotto
#

@vital radishyes, i got s8 plus lol

vital radish
#

I know that the popup is from the Samsung UI so I can tell right away

wild stream
#

@rugged wren same

swift portal
#

Some jumps can‘t be reached with touch stearing. Didn‘t have that problem on android. Is it a bug?

forest cloak
vital radish
#

HAHAHAHAHA they still haven't fixed the ads?

#

gotta see this for myself

vital radish
wild stream
#

Who's the dev responsible for optimising the game?

compact ember
#

Hello

#

does anyone still encounter the crash when watching ads?

vital radish
#

I think most of us do with the unity ads yea

#

I know I do

onyx wraith
#

@compact ember yes. I do. It just occurred a few minutes ago for me.

compact ember
#

please give me your device model and Firmware

#

also, which ads you watched (refill, freebox or x2 credit)

vital radish
#

Samsung Galaxy Note 9.
Android 8.0.
Usually occurs with refill though I've had it happen with free packs and the 2x credits.
My player ID is a434d7

compact ember
#

playerID too please

vital radish
#

updated 👍

onyx wraith
#

Motorola Z² Force
Android 8.0
ID: e0ffb9

compact ember
#

let me check it, thank you guys for reporting the issue

#

and sorry for this bad experience

vital radish
#

thank you for proactively looking into fixing it.

tranquil sail
#

@compact ember why not release an update for these little problems, instead of asking at every players their id?? We re in 2018 c mon

compact ember
#

it's not that easy, and not little problems TBH

tranquil sail
#

Same escuses since the launch btw

vital radish
#

I don't know about you but I'm in 2019 😂 @tranquil sail

compact ember
#

sorry for this issue, it's improved since 1st launch, but it's still exist, I admit

#

we will try our best to fix it

tranquil sail
#

@compact ember this is the best answer from an admin, good job 👍

inland jolt
#

@compact ember Since you're here, may as well fix the lag most samsung exynos phones have been experiencing since the last update

terse pelican
#

Finally deleted the worthless piece of s**t developed by Gameloft. Now my phone is free from the most dangerous virus.

marble cedarBOT
#

Alright, @terse pelican has been warned for 'swearing'.

#

Alright, @terse pelican has been warned for 'spam'.

vital radish
#

@compact ember Exynos 8890, Galaxy Note FE, it was terrible for sometime when vertical ads were a thing, it's now a bit better but still crashes often

#

can you check Google crash reports? I've sent well over 200 times already

frozen dock
#

@compact ember
Device: redmi note 3
Android 6.0.1
Crash during watching ads for opening ad packs doubling credits and mainly for refilling
Player id :7c5f98

slate isle
#

Nice 👏🏽👏🏽

kind dew
frozen dock
#

Lol @kind dew

kind dew
#

):

marble cedarBOT
#

Alright, @vital radish has been warned for 'Posted a link'.

#

Alright, @vital radish has been warned for 'Bad word usage'.

barren radish
#

Dear Asphalt 9 discord server developers why poste a link to download a video from broken asphalt 9 physics is not allowed

vital radish
supple plover
#

When will be coming the time when developers manage to fix watch ads to refill fuel ?

#

Just right now on my phone game crashed 2 times in a row then in third go i got to watch the video but in the end of the ad it crashed again

#

Game didnt actually crash after third try. It froze up and needed hard restart for the phone

#

And no time reduction

#

Developers award goes to GL as a noobs of the year incompetent to make ads work for there watch million times to get refill

brisk fox
#

I found my solution : did not watch adds for at least a month

vital radish
#

restart the game

#

go to settings/storage/asphalt 9 and clear cache

#

if that doesnt work, clear data and then sign in again

vital radish
#

@compact ember
One plus 6
Android 9
Player id 758b78
Unable to watch any ads for last 3 weeks either from refill,ad pack,ticket. Getting too slow to watch ads. However occasionally it plays one ad once in 2 days. Plz look into it

tidal sedge
#

any dev on?

#

i cant even see events/MP/My club dashboard

#

anyone know how to fix?

tidal sedge
#

please i cant push >:(

austere remnant
#

Me too. Wanted to so last minute season push but no more it seems

oblique carbon
#

But Some people say the connection is normal.

wheat spade
#

What's wrong with the game?

manic pumice
#

Now due to this we are losing time... Can't reach top in mp... GL will be responsible 😡

hard blade
#

well think aobut this even if we cant progress large portions of players cant too

manic pumice
#

But everyone is not playing now..

hard blade
#

so its down for all atm?

manic pumice
#

What I mean.. Those who are on top in mp.. From them everyone is not playing now..

wheat spade
#

Server is temporarily down

manic pumice
#

Maybe GL sleeping... 😂 😂 😂

trim hedge
#

Maybe A9 is in Maintenance Probably

inland jolt
#

Fix the game please

trim hedge
wheat spade
#

Cool down dude

#

Servers are unavailable at the moment

#

They'll have to fix it

oblique carbon
#

The connection is now normal.

trim hedge
#

Comeback normal?

oblique carbon
#

Yes

polar shuttle
#

Ads still crashes the game pls fix it i am running pie

weary thunder
#

developers you are so stupid that built with slipstream + knockdowns

peak bone
#

^^^

marble cedarBOT
#

Alright, @wooden zephyr has been warned for 'Posted a link'.

wooden zephyr
#

Umm.....

#

I have something to report on a video

#

Why can't I post it

vital radish
#

@wooden zephyr upload to gdrive

wooden zephyr
#

Gdrive?

#

Oh google drive

#

Thanks ^^

late kelp
#

Is there any bug open on adds.. hace to watch at least 50% more adds due to stupid freeze...

vital radish
#

Not centered

wispy kindle
carmine current
#

The mother f*ing parle biscuits ad in India is too fing long and it doesn't synchronize to skip refill time even after watching the ad 10 or 15 times.

wide geyser
#

@turbid bison a class a car has a epic import part pending

wispy kindle
#

@turbid bison after you apply the pending Epic import part it will go off

wispy kindle
carmine current
#

Stop this shit. It's just unbearable.

wispy kindle
#

@carmine current soon they'll put "You got nothing , better luck next time" in packs

carmine current
#

Absolutely possible.

wide geyser
#

lmao

vital radish
#

the way you all keep complaining I'd actually laugh my ass off if they did, then you'd actually have something to cry over.

brisk fox
vital radish
marble cedarBOT
#

Alright, @barren radish has been warned for 'Bad word usage'.

weary thunder
#

dear developers please make a normal game and not a test version .

peak cobalt
#

Guys can i please ask what happend with the game ? After the update the game is literally unplayable on Exynos devices like my s8+.
I have like 2 fps on wild west going from train tracks down to canyon

wild stream
#

@peak cobalt same i've contacted them 3 months ago still no reply

drowsy flare
#

I hate slipstream season

vital radish
#

Most people hate it tbh..

white latch
wild stream
#

Thank god they're fixing those framerate drops

white latch
#

Next update will clear it..
They fix or add some more..

#

😂

vital radish
#

@white latch it's only until now I found out Exynos chips are much worse than Snapdragon

inland jolt
#

@vital radish Actually Gameloft are "making" exynos look bad

#

@white latch That email was sent on January 2nd. So much for "shouldn't take long"🙄

vital radish
#

@inland jolt that'll be a huge scandal like YouTube being slowed down on Firefox and the Mozilla devs found out it was throttled

inland jolt
#

Lmao, I may sue these devs for millions😈

vital radish
#

we can't confirm but the Firefox one is tho

#

until we have proof we can't take assumptions as fact

white latch
#

@vital radish in gaming experience it is
@inland jolt that was the reply of my mail i did on 15th december

carmine current
#

@vital radish How to fix this? I need to complete the Chiron event.

#

@peak cobalt I too have the same issue. On S9 exynos variant.

#

It has been like this since 1 hour.

vital radish
#

Have your already tried to check with another connection and also reset the phone?

#

If that doesn't help, please contact our Customer Care

carmine current
#

No. I just don't know what to do. I keep closing the app and then reopening it.

#

I'll try your tips.

#

Reset the phone? You mean restart?

#

I did restart my phone and it doesn't seem to work.

vital radish
civic scarab
#

Ads make game crash or restart fix it's annoying

carmine current
#

@vital radish Fix this. It's horrible.

weary thunder
#

Hey stupid developers you remove these damn knockouts from the game, you can not fight with cheaters and then there are knockdowns

#

this is not a game, and war as in the movie Mad Max

true geyser
#

Well yes its kind of a war...

weary thunder
#

@true geyser
this is still not a modified raw material))😆

fiery coral
#

yeah it's probably been mentioned dozen times already but every since latest update game will force close randomly during race on my galaxy s7

#

also watching ads causes game to crash but it's not as bad as it once was

#

neither of these were an issue before the latest update though

vital radish
#

@carmine current my frend people cry they dont fot enough mony now gameloft give us mony

#

@weary thunder i agree with you no more 🖕💩knockdowns in mp🖕🖕🖕🖕💩

carmine current
#

@vital radish A bit too much. I don't like it.

vital radish
#

Well aak thous who cry about mony

#

Now we got mony but nothing to upgrade

trim hedge
#

I Really HATE when This Happens, you got disconnected for ** NO REASONS**. This Issue started this season Everytime I decrease my MP Points that's REALLY UNFAIR
Don't Come here with shits that I have low connection. I have 100 MBPS of internet

vague dawn
#

my game has been freezing lately and will sometimes freeze and crash or freeze and put me further back in a race. I was in an mp race going first, the game froze for 3 seconds and when it unfroze my car hadn't moved from where it was and I was back into 6th place... Please fix this, I have been playing this game since last summer and this never used to happen

wispy kindle
vital radish
#

How is the game, at 75% resolution and Performance graphics settings, as slow and choppy as 100% resolution and HQ graphics
does turning off extra GFX boost performance at all

fiery coral
#

@vital radish it's spelled 'money' and nice nick...not really xd

vital radish
#

Its from my guild in world of warcraft balls of steel

barren radish
#

@wild streamthey will not if they do as IT HAS TO BE my phone will be able to handle Ultra graphics with 30 fps

vital radish
#

@compact ember dunno why, but I'm only getting Unity ads, and zero crashes for the past week
Keep this up, it's been super stable ever since the mess that is last month

carmine current
marble cedarBOT
#

Alright, @carmine current has been warned for 'Bad word usage'.

carmine current
#

35-40 out of the 57 packs from the SCG event gave me credits. It's ridiculous.

marble cedarBOT
#

Alright, @weary thunder has been warned for 'Bad word usage'.

#

Alright, @weary thunder has been warned for 'Bad word usage'.

true geyser
#

Ok bro

#

Cum--ing

marble cedarBOT
#

Alright, @true geyser has been warned for 'Bad word usage'.

true geyser
#

Ok sorry bro

vital radish
#

lol. got warned for saying fk

#

Tickets are stuck xD

smoky hornet
#

Hi

#

My game keeps crushing

#

Closes after its done loading

#

What should I do?

high osprey
#

My Moto G6 play will not install game. It’s on the list as a supported device

marble cedarBOT
#

Alright, @mellow lantern has been warned for 'wrong chat'.

vital radish
vital radish
vital radish
#

I have this problem : If I watch an ad, often the game crashes while the ad is playing (Phone is 2017 Samsung Galaxy A5)

lyric citrus
#

Same here on my OnePlus 6.

brisk fox
#

I do not watch adds for about 2 months due to this problem

vital radish
#

we all need to hack maybe then they will fix this game

low torrent
kind dew
#

@compact ember @vital radish please check my account history, I have not gotten a free DC in days, 4040db

low torrent
vital radish
#

go to settings clear cache, if that doesnt work, clear data before clearing data, make sure youre logged into your google account or facebook account, if not, all data will be lost

vital radish
#

When we get our free pack in the store, the exclamation mark is still here. Not really bothering, but that's something to fix

trim hedge
#

Again Disconnected for no REASONS and They Removed me MP Points, I Think GL should who has Internet Problems won't lose MP Points that's very UNFAIR

slate isle
vital radish
#

barriers need to be fixed.. there are more but this is the only rec i have

compact solar
#

When will Gameloft finally get their server under control ???
MP is not playable again !!!!

#

Only mistakes in physics

violet folio
marble cedarBOT
#

Alright, @wispy kindle has been warned for 'Posted a link'.

wispy kindle
#

How am I supposed to post that large video here

#

It's a serious issue

#

Can anyone see the video? Or is it deleted by the bot?

vital radish
#

@wispy kindle Deleted

wispy kindle
#

Oof

#

They won't fix it anyway

#

Why can't I paste a Google drive link pff5

kind dew
#

you cant paste any link

vital radish
#

Okay, how many times do I have to send bug reports to CC before they finally drill down the ad crash issue
I've sent bug reports via the Google Play popup form everytime the game crashes while watching ads, and I'm very confident I have sent more than 200 of these reports

#

amazing how quick you guys respond to TouchDrive bugs, but this ad crash has dated back since late October and still isn't solved

vital radish
#

very bad RAM Management for Asphalt 9. If you are in a middle of race and you pause and turn off your screen for long times, the game restarts itself and you lose event tickets, and car gas for no reason. Please fix this issue ASAP!

wispy kindle
barren radish
signal osprey
#

Gameloft i didn't receive a single epic part of vlf in these 4 days i worked so hard to complete the timing in the end i get nothing. It is not fair to me. 😡 😡 😡 😡 😡 😡 😡

#

You know there is a limit to a cheapness and you have just crossed that limit

#

😡 😡 😡 😡 😡 😡

slate isle
#

@signal osprey dont hv any expectation from gayloft. Epic part is like an extinct species. U wont get any.

signal osprey
#

but i should at least get one in 4 days.

misty plank
willow relic
#

Hello guys,i wanna ask who have galaxy a9,how is it? It is good for gaming? Does a9 lag?

inland flicker
#

Fix ad crashes.
Fix game crashes (just after an MP race starts, the game crashes and restarts and player loses points)
Device : ASUS Zenphone 5z
Android : 8.0

green fog
#

hello guys, can anyone help me to fix the lag on the note 8?

vital radish
#

I love when the game just decides that it doesn't know how to read the accelerometer and full locks the steering to the left or the right.

vital radish
#

It's on manual drive, right?

#

@vital radish correct. Using tilt. At times it just stops responding to tilt and full locks left or right.

#

Thanks @vital radish Can you also mention the details of your device please?
(here or in dm)

#

Galaxy Note 9.
Android 8.0.
Not sure what else you would want/need

#

Its a snapdragon variant, not an exynos variant. not sure if that's relevant

inland flicker
silk sundial
#

my game is dropping too much frames it's literally unplayable. been waiting for several updates but the lag is still not fixed. please consider lowering the quality of graphics for my device (Oppo F9).

north oyster
#

@inland flicker same device Same problem 6gb RAM 128gb storage sd845, still freezing when watch ads

#

On Android 9

inland flicker
#

@north oyster android 9? How?

lyric citrus
#

It happens a few times, I have a Pie phone, the app crashes from time to time.

vital radish
#

@north oyster @lyric citrus Android Pie isn't fully supported, so that's why there are issues with some apps. Also, Android 9.0 Pie has just released and it's normal that could have some bugs that Google will fix them soon :)

lyric citrus
#

I used to play on my Nougat tablet and aside from the speed of the device, it ran without problems.

vital radish
#

Remove bloatware, so you'll see a huge performance increase. Also, uninstall unused apps, so they can use CPU, RAM and depleting your battery resulting in a poor gaming experience. Don't try app cleaners such as Clean Master, or any antivirus app, because your device has them pre-installed. Clear cache and don't forget to restart your phone once a week.

#

@lyric citrus Apps are much more optimized for tablets, and also they don't overheat, so you can play longer without any frame rate drops

marble cedarBOT
#

Alright, @carmine current has been warned for 'Bad word usage'.

elfin rivet
#

My club mate has an issue going on about reputation since yesterday...
He plays mp daily events and all
After end of the race his rep level shows increment but it doesn't count in club reputation..
Pls help to solve this issue

Also he is facing only 1 guy in mp over and over again ...Haven't seen full lobby in mp since yesterday...He is in platinum league ri8 now but due to 2 ppl race he can't get more point to make it to legend

zinc goblet
#

@green fog us performance in visual quality

vital radish
#

@elfin rivet it sounds like your club mate could be using a hack that has already been patched by Gameloft

lyric citrus
#

Optimize the game for Android 9 (Pie). I use a OnePlus 6 and the game crashes sometimes, but almost always whenever I play ads.

inland jolt
#

@elfin rivet He's in soft ban. Some noob must've reported him. Happened to me once where most of the people I got matched up with were either hackers or people who quit before the race began. If he's a legit player things should get back to normal within 24 hours.

elfin rivet
#

@vital radish @inland jolt okay thank you guys.. as long as I know he is legit...Although I have told him not to play for 1 day..Let's see

inland jolt
#

@elfin rivet let him play. I think the soft ban analyses your gameplay to see if you're a hacker or not.

long cypress
#

Please help me. I can't download the game ;-; I'm on Samsung Galaxy Note 9 and android 8.1.0. fire If you help ill be thankful.

vital radish
#

@long cypress whats your country?

long cypress
#

Poland

vital radish
#

Hmm🤔 this is strange

long cypress
#

It is supported because i see polish comments

vital radish
#

@long cypress try to download apk on apkmirror and download cache from it

long cypress
#

... kk

marble cedarBOT
#

Alright, @vital radish has been warned for 'Posted a link'.

wild stream
#

Hi, my friend has a problem. He can't log on with his google play account and cannot change his nickname. As you can see, the connect button is not-clickable

#

He downloaded the game from google play store

velvet zealot
#

GTR is the incredible hulk without the incredible part

#

Everytime someone runs into me fast or slow I get knocked down

#

No matter what season it is unless its the no kd rule

white rock
#

Gameloft you need to fix this bug about the no pt loss. I haven't left a single race this season and I just used my 1st leave in about a month. I STILL LOST POINTS. Please fix this cause it cost me top 50 and top 100

fresh moss
inland jackal
#

lol

#

rip

vital radish
#

i keep getting placed in matches with just 1 person..

inland jackal
#

lol

vital radish
#

@vital radish @vital radish ive been told that this is happening because im on 'cheater board' but I never cheated, i got disconnected after finishing a race and then it started doing this

vital radish
inland jackal
#

it asking "WAAAAAAAAYYYYYYY"

#

lol

vital radish
#

<@&469459051105878016> ive been told that im on 'cheater board' but I never cheated, i got disconnected after finishing a race and then I started getting put with only one other player, and my reputation isnt going up. can you advise me what to do.. thanks

wide geyser
#

@vital radish ask asphalt devs

#

mods cannot help u

#

:/

vital radish
#

i tried tagging them hours ago but nothing..

onyx wraith
#

@vital radish The Devs aren't on during the weekends. They will be back in the office tomorrow on Monday. I would DM Deniss, explain the situation and screenshot of the message you get when you try to play in your message.

barren radish
#

What the f### is the cheater board?

vital raptor
#

@barren radish when the game algorithms detect an anomaly during game play that changes how the games responds, a player can find themselves in the cheater board. Problem is, the algorithms cannot discern whether the anomaly is a glitch, or a cheat code or hack. That is why a player needs to contact the devs to investigate when they get tossed to the CB if they feel they haven't done anything wrong or hasn't used any cheats or hacks.

barren radish
#

Hmmm i have to scream? Because im always glitching the physics xd

vital radish
#

@onyx wraith i would but he blocked me.. :/

amber mortar
#

Chat is ded

vital radish
peak kraken
#

Hi, a have a really big trouble with the game. Who can I contact?

solar cave
#

Me too. I can only do 1 race/day. Whenever I start a second race, that stupid app crashes!! Been happening since 3 days!!! Its frustrating!!

vital radish
fiery coral
#

@cursive fulcrum #8410

#

oops

#

my game just crashed while navigating the main menu for the trion event. I believe I had entered the event and clicked 'race' and then the game crashed. actually, i believe it was after selecting vlf as my vehicle choice.

#

player id fc4f4, android, samsung galaxy s7

#

like many players, i never really had any issue until recent...since the latest update i presume.

#

i've also had the game crash mid race. this is actually when i usually experience the issue. albiet not very often

red umbra
vital radish
crisp drift
#

@vital radish what's this ??

vital radish
#

ads

#

tried to watch a video but this pops up

crisp drift
#

Wow .👏 👏 👏

#

Now this thing was only left.😑 😑

vital radish
#

two things:

  1. why is it in portrait mode and
  2. is it trying to load a WEBSITE
#

why are there still portrait ads in a landscape-oriented game

#

can you devs hurry and fix the ads first?

#

I can wait for the updates for as long as I can but the ad crashes is top priority

crisp drift
#

Error 0 is again accuring.😑 😑 😑

drowsy tapir
#

Hello I am facing login problems

vital radish
#

Lost Connection every time but my internet is ok.

marble cedarBOT
#

Alright, @vital radish has been warned for 'Bad word usage'.

marble cedarBOT
#

Alright, @velvet egret has been warned for 'Bad word usage'.

drowsy tapir
#

I am facing login problems is anyone here

wild stream
#

@drowsy tapir my friend does

drowsy tapir
#

How

#

@wild stream how bro

civic scarab
#

@wild stream aren't u ios

#

Male sure you install from playstore @drowsy tapir

#

Or use Facebook to login

#

Disable or uninstall Facebook app then login

wild stream
#

There is sometimes a glitch preventing you from login

#

My friend has that issue

civic scarab
#

Delete game data and cache then login after u enter Age

drowsy tapir
#

No it doesn't happens that way

vital radish
#

I hate lags in game

vital radish
#

Gameloft please fix lag on Xiaomi redmi 6

barren radish
#

Fix lag on any device

#

The good witu asp9 is that it stills on SOMEHOW beta so they will fix the lag or i hope to fix it

rare ridge
#

game crashes frequently when watching ads.
Device - Xiaomi Mi A2 Lite
Android Version - 9.0
Gameloft ID - 8ee58b

marble cedarBOT
#

Alright, @vital radish has been warned for 'Posted a link'.

scenic vigil
#

@vital radish Is this normal?

barren radish
#

Obviously on a broken game

vital radish
vital radish
#

Since the new game update, the Asphalt 9: Legend application does not open. Can you help me please ?

#

Depuis la dernière mise à jour asphalt 9 ne s'ouvre plus. Pouvez vous m'aider ? <--- French

vital radish
#

@ @vital radish Try to clear data and cache and reopen the game

#

@vital radish This server is allowed only to speak English, please refrain from speaking another Language than English.

If you want to speak another language. Just take it to another server or DM.

#

(sorry for being mini-mod, warn me)

#

@vital radish He wrote it in both English and French languages

#

But still

#

@vital radish How can data and caches be erased ?

barren radish
#

Wot blitz its better than asphalt 9 @vital radish

vital radish
#

@barren radish 😂 i dont like WOT(

barren radish
#

Have you ever played it?

#

Its russian game xd

vital radish
#

@barren radish bellorussian)
Yes, i was played on it

vital raptor
#

@vital radish that's not a bad thing. It actually helps all of us if you players help each other out when you can, just as long as you don't try to impersonate one of the devs, GL staff, mods...... or the bot. Seriously.... some do try impersonating the bot?!? WTH?

#

@vital radish and French version was totally unnecessary since all public chats are to be in English.

vital radish
#

@vital radish go to Settings -> Apps -> Asphalt 9 -> Clear cache and data

#

@vital raptor Maybe he expected that someone from his native country had that problem

autumn ice
#

Game is crashing suddenly!! 😔

#

Anyone else facing the problem?

inland jolt
#

How have the devs not yet fixed the lag on the ramp in the midwest on samsung exynos devices?😡

willow marsh
#

I have a log open Re: [#FLB-63363-618]
The odd thing is that this issue on Exynos devices is getting worse. It's unplayable on default and on performance it plays in slow motion. I am a daily player but it's now becoming a chore to play. Losing due to lag isn't great. I have also noticed the phone gets hot while playing, something that didn't used to happen.

marble cedarBOT
#

Alright, @drowsy tapir has been warned for 'Bad word usage'.

wispy kindle
#

@willow marsh it stutters alot on my s7 edge at times the fps drops like 5-10

willow marsh
#

I can't play anymore. @wispy kindle it feels like I'm playing in slow motion. Slipstream made it 10 times worse. The game also says I have poor connection when its worse. The issue is Gameloft's side but who knows when they will fix. MP isn't fun and when playing with ropey frame rates its even less fun.
Keep losing because of lag, I can't control the damn car it's so bad

wispy kindle
#

@willow marsh bad optimisation is the problem , but it's not a problem In Snapdragon devices tho

willow marsh
#

I know. It's the bulk of Samsung phones that have the problem. Exynos

wispy kindle
#

The issue magnifies in slipstream season , frame rates are worse and in some parts of Rome frame rate starts to crawl

#

@willow marsh what Samsung phone do you have?

willow marsh
#

Mine is terrible on all tracks now. Slow mo mode. Mid west being the worst. S8

wispy kindle
#

@willow marsh @gloomy roost is also having s8 , contact him if he has similar issues or not

#

@vital radish is facing other glitches and stuff in his note 9

willow marsh
#

I have an open log with Gameloft. They say they are looking into it. they gave me 50 tokens and tried to close off the log.
I know it's only a game but it's a huge disadvantage. I'm even in performance mode now and it's awful

#

Anyway. Must go, it's kebab time.

wispy kindle
#

@willow marsh try the game mode

Bye cya later

severe ledge
#

When this happens 😭

rocky stag
#

!rank

marble cedarBOT
#

TahaMsila376, this command is disabled in this channel. SMILESWEAT6

earnest orbit
#

Which Kind of Error is this ??.. i lost 41 M.P. Points Due to This

vital radish
#

I just don't know

#

Maybe the files are kind of corrupted

#

Before this method i'll show to you, connect your account to FB or Google Play games so your account is safe to get back

#

Uninstall and reinstall the game again

placid zenith
#

Hey Fix The Game Crashes Lost 80 Rating In MP Due To This S***

#

The Game Freezes Then Crashes

#

Don't Release New Updates First Fix This

manic crow
marble cedarBOT
#

Alright, @barren radish has been warned for 'Posted a link'.

thick garden
#

Hackers

wild stream
#

Fix the lagging ramp on midwest for Exynos devices. Its basically playing in slow-motion

amber mortar
#

Chat is ded

void void
#

Can i merge my acoount of android asphalt id to microsoft windows asphalt id?

umbral laurel
#

From this area until landing the game skips frames and lags all the time no metter what gamemode mp/career/bla bla. I have s9+ changing resolution or power plan not helping. Anyone else?

barren radish
#

Yeah you should test that game on a mid range device with the lowest graphics it lags everywhere

ember mural
#

@umbral laurel Exactly like mine, Always lags in this area

umbral laurel
#

@barren radish is s9+ midrange? 🤔

umbral laurel
#

My s7 edge got no problem with that part 🤔 high end?

wild stream
#

@umbral laurel same

#

I use S8+ tho

ember mural
#

Is your processor Exynos or Snapdragon in S9+ ? @umbral laurel

#

My note 9 has Exynos and I have that problem

#

and I didn't have that problem before the last update!

umbral laurel
#

@ember mural i don't know. I will find out

#

@ember mural exynos

ember mural
#

Same here

#

what about the S7?

#

it depends on your region btw

umbral laurel
#

My s7 edge its from italy

#

I think my s7 is some snapdragon

#

@earnest orbit that ia internet connection problem

barren radish
#

@umbral laurelI wanted to say not that your s9+ is mid range device but if you play asphalt 9 on a mid range device

crisp drift
#

This app can penetrate through obb files and can edit those config setting also.

north oyster
#

Ooh. No

#

Hacker spotted

vital radish
#

Thanks, noted

crisp drift
#

@vital radish you can now delete my this post. So that no other player can use that for his our benefit.

vital radish
#

Mediatek processors are poorly optimized

slow sphinx
vital radish
#

No

#

It is no longer possible to fall out of league

frozen linden
#

@slow sphinx it's nothing actually

#

Just restart your gsme and it will be fixed

misty plank
#

Anyone knows how to fix lag on jump on midle west, its killing me

#

I see that k3nt has same problem, i am.also on s9+..

wild stream
#

@misty plank w8 for an update. I have that issue too but on S8+

vital radish
#

If any moderator is here please, make asphalt 9 compatible with this phone. Moto E4. Right now is not compatible, I can't play 😢

vital radish
#

@vital radish I feel you, that was my old phone. Got it for $40 from Verizon Prepaid. Loved that thing.

#

Yes it's really nice for it's cost. Man

vital radish
#

@vital radish well if you can upgrade soon, a buddy of mine got the Moto E5 Plus (also known as the E5 Supra) and it plays A9. Sadly I know many are in no position to upgrade 😦

#

I Wish I I could my friend. But anyways that phone is not that old. So it should be able to get the A9 game.

#

Let me tell you this, A9 runs poorly on top end phones, it will run even worse on that phone. Though I agree they should at least let you try. Have you tried side loading it @vital radish?

#

Yes I have and IT's just puré garbage. Can't see nothing basically just I lot of dots of different colors.

#

probably why its unsupported then 😂

#

😂 😂

#

I just wanted to play the game and relax for a while you know. Too many problems in life, I think this will take my mind from them

#

However for others games the phone is cool. For need for speed is good, for 8 ball pool is good and so on.

vital raptor
#

@vital radish first off Mods have no control over that & second, the developers may not see your posts since it isn't in the proper channel #device-compatibility .

vital radish
#

Thanks for the tip.

#

And take IT easy, I just came for help. I'm not trying to disturb anyone here or elsewhere.

vital raptor
#

@vital radish no problem. Just trying to direct you to where you can get the best help.

vital radish
#

Appreciated!

barren radish
#

Omg i was about to do a really good race on weekly event and YOUR GAME droped me for no reason thank you

misty plank
#

@vital raptor What about this lag on Mid west, will it be fixed on next update? Couse it was not fixed with last update..Any information about that?

unborn verge
#

android 60fps?

inland jolt
#

@misty plank It seems to have been fixed from my perspective. I've tried a couple of runs in Gold Rush Midwest in career and haven't experienced the lag that was previously there.

#

@wild stream I need to check. Are your lag issues fixed as well?

misty plank
#

@inland jolt For me its still there, and its big

#

@inland jolt Hmm, i see now there is update available, we will se after that

inland jolt
#

@misty plank lmao 😂 I was almost asking what phone you were using. Test it after the update and tell me how it's like.

misty plank
#

@inland jolt y, it looks like it is fixed. Some small lags during the race but i supose that is becouse of updste and it will be better in time

inland jolt
#

@misty plank We can now be frustrated by the Regera event in high quality smooth graphics😂

wild stream
#

@inland jolt nope still lagging

inland jolt
#

@wild stream still at that one ramp in the midwest after the update?

gleaming hemlock
#

Does anyone have lag in Rome's alternate route? I was hoping the update would fix it, but it's still the same, if not worse.

scenic vigil
#

I have an issue on android. I update the application, Opened it normally but when It finally opened at the menu, I didn't get the Chiron Decal. I thought that with this update I would finally get it because my club was in top 10 without hackers. Hope asphalt team fix it soon!

wild stream
#

Yea

#

Oh w8 i haven't noticed a new update

wraith basalt
vital raptor
#

@misty plank we aren't told anything until right before it's posted in #📰・game-news , so all I can say is keep watching there for information contained in the next updates

wild stream
#

@inland jolt it doesn't lag anymore thank god

#

But i think they added a new ramp on Gold Rush cuz it wasn't there before

misty plank
#

Y, i also noticed new ramp while testing