#🤖・android-issues
1 messages · Page 60 of 1
very frustrating changing MP to reward system
with this hacking going on
and this pricing
let alone soft launch
The issue is pro players don't pay up so no real loss to Gameloft. Pros will be replaced by new pros
pro tired , yesterday I coudn`t did normal stream all stream you look adds
people tired wait
and rebalancing cars?
@fiery coral for me not important lucas 918, my hands can beat him 😂
rebalancing cars?
this is the 9th version of game
and you don't have car balancing down? cmon heeh
they upgrade donate cars
gl balance only that
or cars 3-4h +
good cars 1.4hour downgrade
people not stupid they see that
I guess they couldn't balance until people got them up to full star. They could then see if some were op
#GLgive60fpsOnAndroid
when we start play soft players said you can play on a lot of cars
I play every week only on 1 cars
lol yeah
I can stream when I want and on my stream minimum 150
Ruben you should stream on special events like the lancer evolution event or the bmw z4 , car is refilling its fuel in 5minutes
I think I will go back to A8 more than I do now
I'm going to go back to speaking to the wife and kids more
some not famous youtuber invite me
on his stream
we drove 2 hours very funny time
in a9 impossible
only d class
yeah
gl can create mp clubs
you create mp club and play their
good for streams
play with subs
it is very very good idea
they should have kept things at least how A8 was
MP, fuel, no blueprints
vehicle available for everyone, same rewards for everyone
yes
you can invite 50
players
and play
all cars
all tracks
and subs
or friends
stream 2-3 hour
only recorded
yes I saw a8 stream
Does anyone know if the android lag issue after the update will be addressed ?
gl must try help youtubes
do game famous
but they kill stream system
10 minute drive 10 minute add
@manic crow it seems they've addressed previous lag issues on certain devices after previous updates
problem is they'll put time into this over other stuff perhaps
i'm not sure what their employee resources are like but
nothing will ever get done
now more a8 streams on youtube than a9
yes
people like me who help them can`t do that
because 10 minute races + 10 minute adds unreal
especially when you've either worked and spent good hard earned tokens for such an expensive S class car
or you spent real money on such an expensive s class car 😃
ok they create fuel system but give people funny system too
because now a9 like work
people tired work
oh well, I suppose this is why I put A8 down for years and just picked it up again a year before A9 WWR
I should know better
oh yes
I can`t play only on windows I play now
yes
There is a new update on Android, version 1.2.3a around 63 MB. What does it do?
lag fix maybe
can't make things any worse
thanks for letting us know
they didn't specify on google play what this update is
smh
launching now
Lag is still the same for me, if not a bit worse
maybe it was only to fix import part purchase bug
Parts price were already fixed yesterday
yes lag is still there. I think it might be a little better
maybe only certain devices
I would be more happy if they would put in effort in fixing issues instead of blocking people from fixing the issue themselves
i have old galaxy s7
@smoky tiger I would be more happy drink cup of tea) Oh I go to do that 😂
Lag got worse after this smaller update ffs
so choppy
Ya bro...thought it was a fix. Should have not updated.
@fiery coral Did u notice KD in ramps are often now? Even in SW they make you land and crash.
i have this constant stutter at best
I didn't but I've heard people talking about it
Mad chopping right
Please someone tell me I'm not the only one having problems with lag and stuttering
#GLgive60fpsOnAndroid
If u did the 2nd update for sure lol like many of us
#GLgive60fpsOnAndroid
#GLgive60fpsOnAndroid
#GLgive60fpsOnAndroid
#GLgive60fpsOnAndroid
#GLgive60fpsOnAndroid
I'm having issues with force closes on multiplayer mode, samsung s9+ device
4 times in less than 10 minutes
@fiery coral as if heat and battery issues are limited to Android? lol
so uh yeah this is fun
im a new player and wanted to try the tutorial out, and everything seems fine
until the title card pops up, saying Asphalt Legends 9
right as that disappears and the camera sound plays as if its taking a photo of the car, my phone restarts
not the app, my entire phone
and its ALWAYS right at that part where the title card disappears
i cant even play the tutorial...thats cool
Alright, @jagged ermine has been warned for 'Posted a link'.
@edgy turret what phone?
Samsung Galaxy Note 3
its clearly powerful enough to support the game, as im not experiencing ANY lag
so its clearly a game breaking bug
literally
try running on bluestacks until past the tutorial then run the game again on phone, so you skip it on phone maybe that helps
bluestacks wont load for me lol
lol
still that bug might want to get a look taken at it A.S.A.P
yea you can contact customer service with a video of it would be helpful
i dont have another phone
webcam?
bruh
you want me, to hold up my phone, to the webcam, to record it
first of all, idk how to even start up my webcam, and second of all, no
I mean, you're the only one having the issue, if you wanna report it xD
I mean if you can record the game restarting your phone
yea but compatibility has nothing to do with bugs
well clearly its not happening to other people now is it
exactly, thats why you need to report it....
thats what im doing
i reported it, with no proof whatsoever
therefore, forcing the devs to look at it
thats why Im telling you ways to get the proof -_-
lol, thats not how bug reporting works but ok
...if you believe that then ok
HEY DEVS CHECK OUT THE BUG THATS BREAKING MY ABILITY TO PLAY THE GAME
Alright, @edgy turret has been warned for 'Capital letters'.
k
devs check out this bug thats making it so i cant play
there now they have to look at it
lol
After latest android update, re-racing career races is not giving any reputation point, anyone else noticed this?
Is this intentional?
@grand foxThis is intentional, not BUG, and gameloft prevents some people from using career prestige to quickly upgrade, even if it seems unfriendly to new players
Car tilts automatically, though racing in 2nd position, game shiws and lists in third row, what's happening!??... What is gameloft doing!!???? rolling_eyes rolling_eyes rolling_eyes rolling_eyes rolling_eyes
ALGUM BR ?
Alright, @rancid kiln has been warned for 'Capital letters'.
Algum br ?
The 68MB hotfix today actually made my game way choppier than the initial update, what the heck
the game stops for like 2/5 of a second before resuming and it repeats every two seconds
incredibly noticible slowdowns
After small update i experience lags
that 68mb update
i cant play without lagging
I'm confused, because normally it says downloading additional files, but this time it doesn't say anything.
But if I pull down the ever-clustering notification center, it says that.
please tell us the devices you are facing lag issue
also, please try to play that race 2nd time, the lag will be gone or at least reduce a lot
then the game will be much smoother
Galaxy Note Fan Edition N935F, Exynos 8890, 4GB RAM, Mali-T880
ok, can you please replay the race that you experienced the lag issue?
@compact ember brb testing hang on
ok bro
raced Shen City (Shanghai) for the second time and yeah it's pretty consistent
a lot of frameskipping and the game keeps stuttering every 2 seconds
There was never a problem in Shanghai before this 68MB hotfix
this is it luigi
?
hotel mario meme lol
Yes
@compact ember can u tell me why my phone restarts ENTIRELY when I try and play the freaking tutorial?
Everytime
what is your phone model?
Samsung Galaxy Note 3
The game runs smooth, so it's not lag
The game legit freezes, right after the introduction to the game. Where it says Asphalt 9 legends, and once the sound effect of a camera taking a picture is played after that, BAM phone restarts
I can't even play the game because of this
pls give me your playerID
Where do I find that
Also now I can't play the tutorial anymore so I don't even know how to play, so that's cool
bdeb168 @compact ember
pls give the device model (SM N9005 or smt), android version (firmware)
N9005
5.0
So I just tried playing a quick game
Phone restarted
I legit can't even play the game, all I can do is hang around in the main menu and look at my car and settings and stuff
So it's not just the tutorial, it's apparently happening everytime the game puts me into a race or whatever this game is
11/10 game rating 👌
@vital radish I checked on a S7 here, same hardware with your phone, the Shen City map is very smooth on my side
Strange, did you updated its firmware
hope that's not what ruined it
@edgy turret are you using official OS?
It is pretty smooth yesterday, but as soon as I installed the patch today it stunk
Restarted the phone and all
hmm now that's odd
have you rooted the device? or it is using official Android OS
lemme see if Mobizen can record it, even with it on it still runs smooth last time
I haven't rooted it
I just wanna play the game but I can't because it denies me access basically
Aight
@compact ember wait
My phone is a SM N900V
Is that a 5
Or is that different
Why is it that every 4 races the game crashes
@compact ember have u checked
Yeah
What the heck, why does it restart my entire phone when I'm entering a challenge then
I mean if it crashed the app, that wouldn't be that big of a problem, but I'm talking about it restarting my entire phone, meaning it has to turn itself back on again, and load up my wifi, and everything
It doesn't do that on any other game I play, only Asphalt 9 I've seen
The only time it does that is when something freezes, and that ends up freezing my phone, so it auto restarts, but this is different, it legit freezes the game instantly, when my car is on screen, and then shuts the whole device down,
in my little experience i can say that if the entire device restarts its either an hardware problem OR a big issue with the OS since normal apps should not crash the OS.
i have problem with " Canyon Launch" map and that ramp in the video , this makes me at last position several times in MP , pls fix it
My game is lagging after the recent hotfix
Timer gone crazy
@Devs the ADs are not showing for event tickets, it says "no ads available" but I :m getting ads for other stuffs
@rancid grotto on Windows same
Does anyone know how to turn on 60 fps after the update?
@edgy turret your phone is pretty old, it could be the battery is no longer providing enough voltage to the phone and this crashing and restarting
@kind dew well that's just the thing
It's plugged in everytime I try to play the game
Everytime I tried to play the game, it would be plugged in, and that was pure coincidence, first time I tried to play it, it was at like 20% battery,and I thought it was a glitch, so I tried again, and it happened again, and after that I reported it, and just a few hours ago when I tried it one last time... it was at 100% battery and it did it
@vital radish It depends on device you use, and only quality settings you can change. Option for frame rates is unavailable for now (but maybe some, if they implement it).
@kind dew even if that's the problem despite being plugged in, a mobile game should NOT require that much battery
That's freaking insane
A game that requires so much battery power, that if you don't have enough, it restarts your device
Game will randomly stutter beyond belief and restart on me every so often on a OnePlus 6 (8 GB RAM variant)
@edgy turret its not about requiring x amount of battery, battery voltage is a completely different issue
older batteries cannot provide the same amount of voltage needed at all times. its why Apple hard restarts your phones when theyre old and you launch a demanding app. It keeps the battery from reaching unsafe voltages on old battery cells. but people didnt like that Apple took control of that, so they gave you a choice if you wanted to ignore that warning. Your phone is quite a bit older than most of the iphones people use now. a new battery would probably be sorely needed. its not about capacity, its about voltage
plugged in to charger still uses your battery
it doesnt matter if its an android...batteries dont care if its an android or iphone, old batteries physically cannot provide the same voltage linearly
@kind dew I'm not sure if this is useful information but
It's a 3,8 V Li-ion battery
12.16 WH
yes thats just the stats of the battery fully charged and new 😛
That's all I can see on it
internal battery voltage changes all the time
So then why does it demand such high "voltage" then
Mobile games shouldn't require high amounts
cos its graphics is vastly more intense than most other games
Which is why they need to tone that down
theyre not gonna change the whole engine for edge cases on old phones with old batteries
It looks more like a freaking Xbox game rather then a mobile
im just saying the battery can be one part where its a physical issue and not a game issue
its just one thing to explore
Still why would it crash my entire phone
Fix bugs with Ads, xiaomi mi A1, account 1a6c
You'd think it'd just crash the app or whatever
Guys
why would it just crash the app lol. if the battery is having issues, everything is gonna crash
@vital radish welcome to greedloft, they cant even make their $ system work xD
I lost so many matches
Well still, it's plugged in everytime I play it, and it's been on different charges each time
Because of lag
plugged in doesnt matter, doing anything still uses the battery
Plus I got an offer, and now I can't even use it because I can't even play the first level
Someone help me
I legit can't experience ONE second of play
the tutorial crashes, but have you passed it on a different phone orsomething? can you play at all?
can you get to the main menu at least? @edgy turret
Specifically when I'm playing mp
I click that play button in the corner, and select the first level, it plays a short cutscene, then once my Blue Car appears on screen for half a second...BOOM game freezes and phone restarts
Obviously I can get to the main menu
Alright, @edgy turret has been warned for 'Bad word usage'.
if you can get to the main menu you can try lowering the graphics
Everyone is ignoring me
No we were discussing something
@kind dew help him out lol
I dono how to reduce lag, the enw update caused it lol
yes report pls
I always report my bugs 😄
does reducing your graphics help at all? @edgy turret
I also reduced the graphics
Still lags
@kind dew does reporting your bugs helps or not
The game bugs
it works for me, a few admins here have PMd me with more info as well, but I just reported a few days ago so its not gonna be fixed so quickly
Can u send me the link how did you exactly report
I really need your help on thos
This
gameloft support centre
and report here with full details. Phone model, Android version
Ok
Omg WTF the game freezes and it droped me out already 1 time like i left the race
Amazing))
Helloo <@&469459051105878016> i need help
This ramp has became a nightmare to me from laat update
I get in ramp with 1st position...
As i reach mid air its lags horribly that i dont have any control over nitro and brakes...
And till i land i end up with 8th position...
Please help
#GLgive60FpsOnAndroid
Since the update all of a sudden I'm getting "can't load video" errors for ads. I typically watch all the ads for the shop every day but I've only been able to see one since yesterday. I've also never been able to get "double your credits" by watching an ad. I've tried several times and it times out every time. This is both on WiFi and on regular data. If this problem is common you be setting a sharp reduction in ad revenue.
Has any dev commented on the android lagging issue after the last update?
I fear that they dont care
10 min weiting for nothing....
Gameloft, let me say it, you really s*ck.
Why am i must update the game to play, if is only worst and laggy than before? I don't want update it just for this. So you're forcing me to do it, even everyone know how much they will lag by this. I'm really so upset that i don't understand why am i keeping the game and didn't uninstalled yet -_-
yes
As a matter of fact, including this multi-player mode change, and the previous AB Test of J50 ( commonly called gray scale test in China ), including this cheap card test, we can see from GL's operation planning side that they know that there must be a problem with the game. Generally, when there is a problem with the game, the operation side will issue a large number of AB Test to test players' reactions, so everyone should actively participate in GL's Test, in fact, it will finally determine the development direction of A9. However, 100 % can see that the planning & operation team must have been scolded by the boss, which is exactly the same as the game operation in China, so it is eager to seek change. However, only Android does not have 60 fps, which is unwise, because it will make the user experience extremely bad, thus losing player traffic, which is also reflected in various forums of Android players at home and abroad.
I want to know the developer of this game perhaps plan is who, they are eager to change be short of do not understand the feeling that also ignored a player, this also can make game development moves toward low tide
Gameloft, clean your room
and get 60fps on phones already
it's 20-freakin-18 it's more than capable to do so
at least give us the option, the choice to do so
@vital radishDid you update it to play this game with 60 fps ?
I never got my phone rooted, still on warranty
it's a Note7 so
but if I have the chance I would have done it long ago
ok
Also, really hated the bloom in this game, way too heavy and it blocks the road ahead
Disabling it will make the game look much better and run smoother, two birds with one stone
sometimes (like now) I play multiplayer and when my phone loads the race, it's already started and I left back 🔙 :(
60FPS Remove unessesary things and make any device to support better graphics
@barren radishWhat?
They have the so long draw distance and this is the reason for freezes and fps drops
If you compare pubg mobile with asphalt 9 asphalt 9 graphics sucks
Add all songs and do them to play randomly because like Step it out bonus tracks is not on android devices
All right.
I have an issue with the game please someone help
Lol just click Yes
How do I fix this👆 👆
I tried uninstalling and reinstalling the game twice and nothing worked and I also have GLtools and tried to mess around with it for a little bit but still didn't help
Also the game crashes when I try to change the graphics settings
what is your device?
did you download from play store?
@north warren
Nothing happend press yes
Alright, @void lynx has been warned for 'Bad word usage'.
Alright, @void lynx has been warned for 'Bad word usage'.
@smoky tiger Note 3 Neo
Android 4.4. and yes I downloaded it from the playstore
Model no. : sm-n7505
Ram: 2 gb
Internal memory: 16gb
Android: 4.4.2
this is all I see when watching ads, either before or after ads..game crash because of ads wth?
@barren radish what? Even on PC pubg sucks... pubg mobile graphics is pretty bad
For mobile?
Snapdragon 625 and so on can give 60fps and good visual quality in Ashpalt 9. So, gameloft, why you don't give it to your players?
If you don't want to do 60 fps yourself, so give us more graphic option in the game, like the windows has it
Are your frames currently limited to 30fps?
How did you get 60fps? My computer and mobile phone are not working at the moment
@vital radish a lot of players checked it on an update before. When players could change the config manually, not thru the game.
Xiaomi Redmi Note 4x 3/32 goes perfect with good visual quality and 60 fps
Has your mi mobile phone been changed to 60fps?
@vital radish
@vital radish nope. Because Gameloft encrypted config in this update
@vital radishIn the domestic forum, someone has changed out of the 60fps
Compared to before the update is more cumbersome, but still effective
it's good. But, you should do something, you should root ur phone, go into filesystem, but gameloft could give us more graphic option in game
But they don't do it
The game encrypted the file, but his location changed and it wasn't encrypted
will wait. hope players will decrypt it
No need to decrypt!
Oh, sorry, didn't see for the first time.
So it changes everything)
They didn't encrypt the configuration file, they just changed the location of the original file and put a fake file with the same name to mislead us into thinking it was encrypted and give up the change
Guys can someone please help me fix my Issue?
@north warren the Note 3 Neo is a pared-down (read: slower and weaker) version of the Note 3, and since that one can't run the game well it's clear that the Neo would fare worse
also, just halve the resolution on GLTools, revert every setting and leave it as it is
cutting resolution in half will generally make the game run much faster, albeit slighty blurry
I did try that and it made the game look weirder
So you're saying there is no real solution for this?
honestly yeah
this game is too taxing to run on old hardware
get a Poco F1, that thing has the best processor on the market now, Snapdragon 845
it's the cheapest high-end phone you can get
if you don't stream Netflix or Spotify in HD you'll be fine
It's weird though the game IS compatible with my device so it should have these issues
Shouldn't**
well we can't guarantee
Yeah
Is it possible for the game to run fine in a future update?
Asphalt 8 couldn't run on max settings before on my phone and in one of the updates I was able to run it on max settings, although it's a bit laggy. I was wondering if that is possible for Asphalt 9 as well.
if you can't run A8 on max, there's a good chance that A9 can't run well
I m not able to update my game... #update 2 i have done that 4 times but not able to...
Gameloft has launched a vote on whether Android should be open for 60 fps! Vote, my friends
Alright, @vital radish has been warned for 'Posted a link'.
@dawn islandMaybe we can uninstall it and download it again
@dawn islandWhat does the Google market tell you when you download?
what?
@vital radish instead of telling us that the config file directory is changed, why not tell us where it actually is 😛
@vital radish@ KEKC # 3451gameloft has started voting on Android Open 60fps, in the official forum
@vital radish but its not gameloft
Its anyways
@vital radishWhat?
User Anyways make this poll
How long will it take for gameloft to act ?
There may be an easier way to do this with Android's 60 fps @vital radish
@vital radish 1 year
All right.
LUL
Alright, @vital radish has been warned for 'Posted a link'.
Alright, @vital radish has been warned for 'Bad word usage'.
Make the fps at fluid 30fps, I enjoyed playing on high graphics when it was released.
Hello, how can I get my old acc data at my new phone?
30fps is fluid? what lol
@quaint shuttle sign in to FB/Google on old phone so your data is saved somewhere
people who said 30fps is smooth has never seen a 60fps video in their lives
in which case, please watch an A9 video from Nekon or Fury Lewis
Anyone with similar issue while playing ads?
Can they optimise the game for Exynos processors i know they are not meant for gaming but the game ran smoothly during soft-launch and every update made it worse and worse.
as a Samsung fanboy I feel ya
If they don't know to fix free gamera AT LEAST LET US SET UP THE GRAPHICS like on window version
@dawn island This is not gameloft error its google play store error when you are downloading a game with a lot of MBs
@barren radish Yeah. At least we can tweak the the graphics rather than just Quality.
Too many frame rate drops in android even on higher chipset
If you can't add 60fps, at least make 30 fps stable....
Every android devices are lagging after the update
Mine too, the update got worse all of a sudden
are you sure nothing about graphics is touched on? Or is it the backend/overhead becoming heavier
I don't have free camera
Gameloft Can do something with calls ?call someone and I lost points like i m last end a lap
Hii guys
I am new on this community
Maybe they are just good racers?
@dusky crater no
That time can't be reached without hacking
Don't know if this is just for me but I just got the game agian today, had it before when it first came out and it did the same thing
Honor Play phone. I have many crashes after the patch. Mostly after I've watched the ad
Age of Magic ad. anyone else?
Any ad can crash game at any time! It's ridiculous! Don't Gameloft want money? Fix the ads!
First ad don't work ,then second and then I see message ,you have no ads , nothing works fine...
@sterile acorn teaser for asphalt glitch?
@lost sentinel lol
Yooo the devs chose you to tease lmao
Hello, I'am having a problem. When I'am at the game and decide to change to other aplication, like whatsapp, when I return to Asphalt the game crashes. Is that happening with some one elese?
I use a Galaxy S7 btw
Why is the game stuttering after the slipstream update? If You guys can't make it better just don't make it worse ,
Also try to bring 60 fps to atleast high end android devices
Can anyone tell me why the lykan hypersport is nerfed? And made far worse than it was?
Seems like he is not
Does anyone have some lag and framerate drop issues on Asphalt 9 Legends on Android using Samsung Galaxy S8?
Is version 1.1.4a working?? I am getting update screen ??
@rugged wren Yeah so do I, it's a bit worse than last update
@vital radish Do you have so many apps and games installed? How much space do you have?
Nah, I have very little apps running in background, I use Greenify to force-close them
Samsung has a terrible issue where its bloatware always primes itself after booting up
And the issue where it freezes to either to car or to the black screen when exiting out of the game?
Too many hackers that aren't banned even after being reported multiple times and being seen on the abnormal time in the leaderboard... Careless from Gameloft
If you can't make anti cheat system, just ban the hackers... Maybe you should investigate the leaderboard on android
Why i'm getting black screen sometimes?
most of the snapdragon 845 Android device run on 60 fps
OnePlus 6/6t n pixel 3 xl (60 fps)
@slender niche u have a new version of my phone and get worst bugs than me
@slender niche i have the same issue as you do.i have a Galaxy S8+
I only have fps drops in events not in the mp though
this is not fair
They should seriously make better matchmaking system. Gold league races against other gold league, platinum vs platinum, etc.
Yep
stuck for 30 mins on this screen
@vital radish what phone are you using, it's so long
1+6
oh I see
nd having 3mbs of net
jeez servers are terrible
Alright, @vital radish has been warned for 'Bad word usage'.
Haha @vital radish ur name tho.👌
heh
@vital radish mb you know, this bug of FB ?
@vital radish i have a same bug
Need just restart the game
i tried 20 times
all methods clearing cache nd stopping app
Oof
im using it now on my sim net its working
dont what problem this new update have with wifi
@vital radish I haven't seen such bug, so I'd suggest to start with basic things first.
@vital radish check this
What to do with it ?
drive.google.com/folderview?id=1-TaV_q7uDqCUyRliPS30Quvg8e7bvij8
Try to use different internet connection. If remains, I'd suggest to contact our Customer Care as they may have advanced troubleshooting steps.
👌
@vital radish reinstalling the game helped
But its very interesting🤔
This morning I got stuck on "synchronizing with server" and after restarting the app I never got last week's rewards (weekly events)..so frustrating🤔 🤔
Any suggestions?
Did you maybe tried to picked them before you got "synchronizing with server"?
Anyway, you can ask Customer Care to look into this as they find if rewards were added automatically (basically you have only missed the animation of getting the rewards)
@vital radish will the mid-range chipsets like 636 , 625 , will get good graphics ?
[Update for FPS drop issue] This issue should be already gone for most/everyone of you. If you still experience this issue, please click "Y" and leave the details of the device you are using (preferably with main specs of your phone).
@vital radish is this an silent update or?
I'll give it a try today
By "update" I only mean the "news" in this case.
bah yeah then it's getting laggier since the update
Samsung Galaxy Note Fan Edition (or Note7)
Exynos 8890, Mali-T880, 4GB RAM
Samsung Experience UI 9.0, Android 8.0
lol made a slip, my device is the global version, not the Snapdragon US version
@vital radish xiaomi mi a1, snap 625, adreno 506, 4gb ram
Samsung Galaxy S8
slipstream mode is too demanding
Made me lg g6 crashed out of the game (snap 821, 4gb ram)
My*
Especially in mp
also this is happening ^ my internet is fine
same issue
Same here :/
Hello, is there anyone from Support here?
I haven't received my Slipstream Event top1% rewards because the game glitched on the synchromization screen for some reason.. (o have stable internet connection). Who can i get in contact with to help me receive my rewards? Please!
I didn't receive the rewards for weekly competition and slipstream events, the game is stuck over this, can anyone help?
My internet is fine
@rancid grottorestart your game and it will be added
@modern verge yeah i restarted, i got the tokens but i dont know what blueprints i got from packs
In those cases you only miss the animation to see what exactly you have got, but everything does added automatically.
App crashes when playing ads
When it comes to ads issues, please specify as much as you can.
Like when I open ads one by one like for example refueling my car , after 3 or forth time , ad is played but game crashes and is restarted
Also sometimes game just gets stuck when ad is completed have to exit and restart game again
im having the ad issue too
If you can, it could be beneficial to know what was the last ad that was playing before it happened.
And also please mention the device you are using
ok dont remember now but im going to take a SS
im using Mi 6
but yeah its happening on particular ads
sometimes ad video doesnt launch at all and game crashes when i just touch the watch ad button
app is crashing when I try to watch add for refill. I can not say which one because it happens 1 or 2 sec after click watch button
note 8
android plaform
@marble cedar guys need help
I'm not able to play this mp season. I already restarted game many Times but each time this shows up
Device is note 5 pro , Android version is pie and. Ads which causes this issue is random , their is no particular ad causing this
Surely the ads crash problem is widespread enough for testers to notice. No other game does that. And Gameloft know it. That's why they put an in-house ad system month or so back with only their games present, but they weren't getting revenue so they went back to 3rd party ads that crash constantly. What a mess!
I'm using a huawei device, android 8.0.
The game is restarting itself randomly.
@vital radish the last ad doesn't seem to matter. every ad has crashed at least once, even if the same ad was fine just 30 seconds before
ive already sent a video of game crashing 3 times in a row
Alright, @young bone has been warned for 'Posted a link'.
crashing from ads is getting worse!
Pls fix it
Alright, @vital radish has been warned for 'Posted a link'.
I'm using
Xiaomi Redmi Note 4x 3/32
AD problems. AD always crash the game. Everytime. If i want to watch AD to fill my car 10 times, 9 times it will crash
Do something with this shiiiiit
Before this patch everything was ok. After this - shiiit.
AD for tickets - crash. AD for fuel - crash. I will not donate into your game. Because game has a lot of problem. I would like to donate in a good product. But now - sorry, not
Hi
I request that controler asfalt 8 be brought to Asfalt 9!
Especially the command
Plzzz!
@abstract cloud Try do it in #suggestions since it's for issue only.
Thanks @fluid prairie
@vital radish i have been experiencing lag on a lot of tracks such as Us Midwest, Rome and Scotland. It started occuring since the winter update came out. Im using Galaxy S8+ with Exynos 8895 processor.
Fix servers, all on lobby have a red connection every race
i got this bug again..
Every time this ads plays, My game crash
My Xiaomi S2 is laggy on playing the game when I'm in US Midwest, Shanghai, and Scotland. Please fix.
@vital radish try tinkering with the graphics settings , ie set it to low , and check if you could see any difference , if there is no lag after changing graphics settings then your device couldn't keep up with the graphics else it's optimisation issues
@wispy kindle, it works on default settings. The problem is bad graphics.
@vital radish try to lower settings to check if the issue still exists
I did test it on Gold Rush track and no lags at all on default graphics setting. But still, bad graphics.
@slate isle please check the #📰・game-news
Asphalt 9 is not responding whenever I'm playing ad pack , while playing ads to refill fuel , while playing ad to refill event tokens
I'm facing the issue ever since Acura nsx unleashed event
I'm on Samsung galaxy s7 edge (SM g935d
@wild stream i had the same issue with s8+, try changing graphics from default to performance that worked for me
@odd seal ill try but im currently playing on high quality
My game crashes while playing/clicking to watch an ad for packs/fuel refill/tickets, and the game crashed while in the MP menu and while playing MP. My device is a Moto G5s Plus. The ad crash issues are there since the global release, and the MP crash issue is there since yesterday.
For the crashes when playing advertises, we would also need your Google Advertising ID
You can find in the Google Settings. In my case it was located in the phone Settings -> Google -> Ads where you will find it in the bottom.
You can also find more in the internet.
Once you will have it, please send it to me in the pm.
Another issue with the ads is that whenever some ad starts, the screen doesn't recognize any kinds of touch, and I have to restart the game. Sometimes I get the reward from watching the ad after restarting the game and other times I don't.
I was on 1470s , I would have reached legends if connection issue wasn't there and now I can't reach legends league thanks to you
@vital radish I heasrd the midwest track variants lag on even high-end Windows machines
heard rather
@velvet grotto that's Google's fault. Try looking through here and try the suggested solutions:
https://android.stackexchange.com/questions/204469/why-is-play-store-showing-cant-install-app-error-code-910
Omg please no aaaaaaaaa
It does only with A9, other app can be downloaded well...I'll try to do something
It's still not the fault of A9.
i switched the graphics setting to 'highest quality', but it seems like it's not rendering at 100% rendering resolution. has anyone else experienced this before?
It worked on Asphalt 8 ¯_(ツ)_/¯
@velvet grotto clear google playstore cache and then restart ur device :p
Galaxy s7 edge
Adds not playing anymore...
Morning.u fixed fps,its great!! Thank u.now new suprises...i could quit this damm stupid game!!!! 2 mp races.one was 10 sec,2nd 30 sec.game freezes
yes ads dead again...
Alright, @white latch has been warned for 'Bad word usage'.
What was the update for??
To optimize the sh app and lag or increase them to make it completely unplaybale??
Seriouslly after update even a high end device like s8+ cant handle the game..
Like really??
s8+ is really not high end anymore...its almost 2 years old in 2 months
But you have a Snapdragon 845 so...
How old it is doesnot matter..
Reality is the game hasnot optimized for exzynos
Or Mali GPUs 🤔
And regarding no more high end??
For your kind info am playing with high graphics from soft launch till this shtty update 2
Why was it able to handle high graphics then and not now??
Ok calm down
No man it really pisses off
I know
Already losing my t50 ratings cause of update 2 and now update 3 is making me lose more
Idk why they even roll updates out
you know the S8 series has quite a bad gpu right, samsung messed up exynos in 2017
...
Ok samsung messed what idc...
All i want to know is if everything was messed and sckd up how was it even able to handle high graphics with 0 lags before update 2
So...
Asphalt team pls fix
Even i have played this game in j7 during soft launch in high graphics with 0 lag
😂
Device can handle it but GL has optimized the app only for high end devices only
@ripe tulip amnot kidding bruh!!
Seriouslly
...
J7, j7 max, a7, a7(16) these devices use to run this game in high graphics with 0 lag...
Dude
I have the same problem
But now lowest graphics with full of lags
Do you know that Kirin 710 chipset?
Yes
Dont know what GL tryna do
Maybe they got enuf money to force their players to switch to huawei, mi, rog phones
Cause these are the only phones i guess with 0 issues afyer update
I personally wouldn't mind a lower graphics settings for higher fps but it sacrifices the active aero animations on cars in races which really sucks. I use a mid range a5 (2017) and I've had to use the low settings bc of lag.
I wish we could fine tune what graphical aspect of the game we want (eg depth of field, bloom etc. ) Like on pc but I'm not a developer so I don't know if they will
after last update the game is not playable any more. lag during almost every track all the time.... before last 2 updates everything was OK but now it is over
I just whantet to ask about lag, but i see i m not the only one having problem
And i use s9 +, so its not about phone performance
@misty plank hi, is your S9 exynos or Snapdragon
Exynos..
Exynos is broken and Mali
And snapdragon is about to broke because im already lagging on a mid range phone
Guys, i updated today the game and THERE WAS NO LAG! WHAT A MIRACLE! Now it says me to re-update the game and i really hope it doesn't lag :(
Its better now, need time after update
Apps are crashing the game AGAIN! After the firmware update from my device it has remedied, but after this update it's crashing yet again
and these stupid ads are horizontal videos, but played vertically
Alright, @vital radish has been warned for 'Bad word usage'.
For those curious, the client is from Vungle which is also the client that causes the most often crashes
yeah the game is on horizontal, but the ad is in vertical
yet it still plays a horizontal ad
Temporary fix: just reset your Google Ads ID if you got Vungle-based ads like that
Ads refuse to load since the last couple updates. It says the connection is too low/weak, despite being on full WiFi and/or full LTE.
I'm running the game on a OnePlus 6, with Android 9.
Ads now freeze randomly again just like last time, last updatd used to work completely fine but something after this 62MB update broke it again
Ads were working just fine then this happened, it pops up every time I try to play an ad
This is how to do it man . Da*n GL .Ads not working . I mean intentionally glitch the ads that we don't be able to complete the Chiron event right?
What compensation are you giving us for this ?
Chiron BP?
Country - India
Device - Redmi Note 5 pro.
I get ads but they don't reduce any refuel time,it just shows synchronizing and doesn't do anything. This happened like 6 times today
I tried restarting and clearing cache
Why lap time is not displayed ?
I saw many of us having same problem... This is not appreciated.. No ads are working now.. Solve the problem ASAP...
Also game crashed.. Lost 1 BUGATTI fuel... Is any one listening... 😡 🗣 👎
Ever since the big winter update (and all the hotfixes) I've never been able to load a video ad (OnePlus 6). And no, it's not my network, I've tried it at home and at school
@lyric citrus oh hey I thought I was the only one lmao
fwiw are you using the 6 GB or 8 GB RAM variant?
To accelerate my refuels, I have to watch ads on my Galaxy Tab S2 (running Android 7). Gameplay there isn't so bad, but it lags a bit, due to the enviro loading.
8GB/128 GB internal.
not a bad workaround, actually
shame my chromebook doesn't support the game
or my laptop's android emulator, for that matter
I can't do MP on my tablet due to how bad it could run. But I can run Daily and career without much issues.
I'd get the win10 version but there's no account synchronization so no point in doing so
At least I get the Head & Shoulder ads. one minute of ad watching and refuels are at least half of what it was.
I prefer the short ads, not the dynamic ones where you have to play a minigame.
hi <@&469459051105878016> what do I do to actually get this device specific, easily replicatable issue noticed
and see you'll actually care about this because it directly affects your ad revenue
Plz don't tag all mods
noted
Hey, @vital radish im having the exact same issue on my android phone.
Which model?
Pixel 2
...wait, are you using Android 9?
Yep
@frozen dock are you running Android 9?
ADD ISSUE
seal's fix as mentioned above is just "dig out your old device and watch ads on that" lmao
He mentioned he's tried both WiFi and LTE
...while I've only got 2 GB per month of data and wasn't brave enough to try the latter, I did confirm on my home WiFi and school WiFi that it doesn't load
so it's not actually a connection issue
@vital radish I began playing A9 on my tablet, since it was decent enough to run it. I only began to play A9 on my phone, since I got the 1+6 on Black Friday.
Seems like GL is avoiding the ads issue
Same. Looks like we're gonna spending those 200 tokens we earned on ads today. 😄
I'll get the last two Chiron BPs once I wake up.
@lyric citrus Don't over sleep xD
The events refresh at 1900 EST for me, so I don't have to worry.
ah. gn then
Anyone has a issue regarding the buggati event ?? Coz my game dosent even show the event!! ??
😐😐😐
😀
uh... RIP? Make sure A9 is up to date? @summer jay
@summer jay update A9
@vital radishi have updated A9 to it's newest version
Android?
you tried clearing app cache/data?
Why do you refill?... When u have 1 or 2 gas left..
I also lost 1 gas due to game crash..
Meanwhile.. GL..solving can't buy issue 😉
Please fix this s h i t
I can't play ads
Other colleged the bp for the chiron
When did u fix it?
There is no time
@timber tiger
@white latch I have put the gfx down and it has solved the canyon issue, though there are lags here and there. I'm not sure of this is poor game optimization of just our devices getting old. Being the exynos variant we do have the weaker GPU. For gaming we need to go Snapdragon going forward I think.
@willow marsh idk what exactly is the issue..
Game not optimized or else...
Yea am too playing this game with poop graphics
But still getting frame drops
It's a pain but it is better with 💩 gfx
Why?!
I need help
Before the update was ruuning perfect
Now the notification coming with anysound
Without *
what Android do you have?
from Android Oreo and up you can set specific-app notifications priority level
Also be sure that "Do Not Disturb" Mode is disabled
on Sound section select phone's default notification sound
App provided sound doesn't work
yes....
idk...
:)
All players are complaing still not a reply
@vital radish
<@&469459051105878016>
Hello
Do not tag all mods and this is not something we can help you with.
How do u help us then?
I tried from yesterday itself
No connection issue i am sure
I can play multiplayer without any lag
Whanted to address my problem with ads but apparently everyone have this issue
As chiron event is on
Its important to watch ads to refill
All others watched adds and complete the blueprints
I do we collect
Those tokens and bps
@teal sail i even tried clear app data but still same issue 😔
@vital radish
@frozen dock Sorry If I haven't mentioned about it yet (I thought I did at one point), we are are looking into this issue since it appeared.
Watch ads are not working. Anyone else facing this problem?
Any remedy for this problem?
If have issues with unknown error:0, please mention us (here or in private message)
- Your Player ID,
- Are you playing on iOS or Android
- (optional) Details of your device,
- (optional) Where did it occurred
And thank you for you patience!
Hi,
my ID is c57a7d
I'm playing on android and all this day i have this unknow error :(
I hope, you can help!
Have a nice day!
@vital radish
12 hours off...
ID: 6d076d
@vital radish Hi... How are you doing today? Me not good... Issue...
Device... Android
👆
I'm sorry to hear it and thank you
@vital radish hope next time we'll discuss some other topics... 👍
@vital radish
1c9e8e
Android 9.0
OnePlus 6 (8 GB RAM variant)
Any time I try playing ads this happens, it's probably the same error everyone else is getting since it has the same cause
I've confirmed it's not actually a network issue since I've tried multiple networks, both of which could run ads just fine before the winter updates
@signal osprey Read the pinned message.
Just click/tap the user and select Send message. Differs which device you're using.
Just tap and hold the user name and tap Send message
Hi
@vital radish Hi
I have error in ad play what should i do
Help! If I disconnect my google play account from Asphalt and so connect another one, will my progresses be transferred?
i don't think so
i think you have to remove access of the game from your first gmail account under account setting
and then login with second gmail with your game
@vital radish Thanks for your attention.. But this is not appreciated... None of the ads are working since morning...
Tried everything... Still not working.. My question is if it's like that only... Why there is option play 50 times?
@signal osprey Ok thanks

and now don't have any ads available only when I didn't even watch one during the day..
I'd like to receive my daily ads 🙃 😟
Can someone help me?
Id c57a7d, android..
@manic pumice I have your same issue right now | Edit: fixed terminating the application and clearing cache
Ok I was joking (not really) the bug is back again and it doesn't get fixed anymore
@vital radish thanking you for looking into this matter.. The ads worked for some time.. But again sorry to say... It's not working again.. It is very frustrating and annoying.. This is not what we expect from GL..
Lost tokens.. Peace of mind.. Solve this issue ASAP.. Thank you... 😶
😡 👆
They don't care about us.... 😑
😠 😭
hello I'm new here, but I can't get yesterday's update to work
I'm on an LG V30 with Android 8.0 and I get error code 492
I've tried clearing caches and data and rebooting, nothing works
I just tried to uninstall the game and now it won't even reinstall giving the same error code
Player id: 7c5f98
Name:sibhi
Platform:android
Device name :redmi note 3(3gb ram variant)
Place: India
@vital radish
@frozen dock same phone I use. I too facing the same problem
While playing Multilayer event game got crashed without been starting and i got 45points minus.
I know that fealing when some one call me its disqualifid and -49
Player ID: 4040db
Android Pie
Xiaomi Mi 8
Any ads cause the Error:0
Player ID:0759d
Android 8.0.0
Samsung S7 edge SM-G935F
What do you mean where? Refill ads error
Plus, the ads crash the app after they finish so I have to waste double time to reboot the app and do that again. And still no replay button on lte,career etc to save time grinding @vital radish
Also touchdrive not working properly , I'm missing alot of nitro bottles and going far left or right in tracks
im getting so many unknown errors for ads having to restart the game, its worse than before patch 1
tocuhdrive was changed for the mp avoidance thing but it ends up wrecking or crashing into cars too often, not sure if it affects solo
device honor 7 lite, android 7
why is the entire ad client displayed in vertical orientation
it crashes the game whenever it happens
The ads worked fine before the 62MB patch a few days ago, now it's terrible
why unityadclients are causing the game to be non responsive and ultimately crashing the game?
@vital radish
mine was Vungle, strange
@compact ember
#GameLoftGive60fpsOnAndroid
It's really annoying
I can't force myself to play like that
Please
This is the main android problem
Don't be so indifferent
I keep getting that error for ads
No ads no mp
@wispy kindle I was gonna say the same
I keep bumping into cars now
@dapper mulch yeah touchdrive needs rework
Am i the only one with poor graphics even on quality settings
Also what is that error problem
30 fps isn't stable and ads are limited
@deep zodiac you don't need to set it.. Its like the feature of game that determines how smooth the game runs.. A9 is optimized for 30 fps on android but but after update it drops constantly resulting lag
@unkempt lagoon oh ok thx but ehat is this error code
It doesn't allows you to play?
Where is the error code?
Idk everyone talk about it