🤖・android-issues

[sand bluff]

The value of blue coin packs has been decreasing

[cedar quartz]

Don't use your standard measure other

[strong schooner]

Same on windows. Probably on all plats.

[solar quest]

Yeah, we've seen generalized reports over it and have also provided video proof. They seem to have identified the issue and now trying to figure out the best way to fix it (as it might need to be addressed in one of our hotfixes).

[acoustic fox]

Like how is this even possible? So dumb

[lapis geyser]

Buttons are difficult... When you tap on free pack you go to passes

[leaden nacelle]

DAY 18 - Asking to fix the club related issues on discord .

ISSUE -
1. Can't access club because I am stuck in the club settings page ( since I am the club leader ) .
2. There is no back button on screen ( I have to force close the game and reopen the game to play ) .

DISADVANTAGES -
1. Can't claim the club milestone rewards .
2. I can't (remove/add) clubmates .

DAY 32 - Trying to explain this to Gameloft customer care ( customer service representative average response :- copy paste " Internet Troubleshooting Guide" except some conversation. )

[marble cedar]

vitor6041 has been warned

Reason: Bad word usage

vitor6041 has been warned

Reason: Bad word usage

[strong schooner]

O_O cant say the word or use the emoji below in chat lol.

[jovial hornet]

How bad were the words you were saying?👀

[strong schooner]

Look at the emoji. It starts with a S.

[jovial hornet]

Ohh that makes sense, I thought this also became like club chat 🤐

[strong schooner]

The emoji is also banned. You can't place it in chat but you can use as reaction.

[marble cedar]

vitor6041 has been warned

Reason: Bad word usage

[sleek kelp]

After certain warns you get automatically banned so be careful

[strong schooner]

Guess I have to pull off my British accent. That is a pile of rubbish. 😆

[silent cove]

please make it high priority if possible, so it can be fixed asap, it is quite critical feature for GP

[steep merlin]

Hey guys i have a issue on android where materials from the map appear like a random huge square or rectangle in the map and is in ur face so u cant see anything

while racing they randomly appear

pls fix this bug

i can live with it and i will just pass right through those but it is still annoying

[worthy geyser]

Dumb brain

[void elk]

What about the hotfix today?

[jovial hornet]

Muttley said in previous msg that some new issue related to prize button is also being addressed with hotfix, so I think it might be delayed

||Or even to be released another day||

[peak lion]

A hotfix for Android is planned for the end of the week

[lapis geyser]

Fix in-game chat please

It's not indispensable but clubs are important, and chat is an important feature to keep a club happy 😁

[swift zodiac]

fix fps Xiaomi pad6 please

need 60fps all time like a9

[acoustic fox]

You have to buy the Gameloft 60fps pass 😆

[swift zodiac]

snapdragon870 fps run in40-55

[signal swan]

Is that when we are likely to be able to see the GP prize section to know our Tier then? If so, maybe GL could advise times x to x are T1, times x to x are T2 etc etc if that data is available so people know what position they need to finish in

[jaunty pasture]

I have Snapdragon 888 and I play like this

The video is laggy but the game wasn't

Ah, that's with the minimum graphics settings*

[blazing forum]

🤔

[woeful summit]

Unite crashes itself and all the other apps if the notification bar is open for too long. Realme GT Neo5, 12 gb ram

[hazy wasp]

I have an issue one of them is plants, building models are glitch and stretching that causes your vision to get block because of this stupid glitch and it's also affecting the fps because of that.Gameloft fix this stupid issues plz(no disrespectful action attendend just got annoyed)and also increase the performance of Tecno spark phone's and other devices that supports asphalt legends unite and reduce the use of CPU maybe it will help

[naive tide]

High graphics but like default, the graphics were much better before the asphalt 9 unite update

[dapper lantern]

he also manages this channel

you can see him replying to other issues

[inner river]

What's the problem when I play ALU, sometime it frame dropping. Anything that can solve this?

[vital radish]

Ahm ok

[still atlas]

Buy 2nd decal from shop

[white cliff]

I can't see what tier i'm in in grand prix

[azure crescent]

Can't see the grand prix prizes...

[young kernel]

Its been reported

[opaque cosmos]

Guys is anyone else facing issue with the Multiplayer World League not showing at all?

[acoustic fox]

@peak lion how do we decide to upgrade GP car or not without knowing what Tier we're in?? The GP should be paused until it's fixed.

[acoustic fox]

Hot fix is 4 days too late for GP. Just when you thought the ALU rollout couldn't get worse

[twin iron]

yea that is an error that still exsist suprised they still haven't fixed it yet

[twin iron]

yea that used to happen to me
what is your device and spesifications
@ a moderator and tell them

[static nebula]

galaxy a12 2020
@pastel crystal

[mild reef]

So I have a 2024 Motorola g power which runs on an Android system even the new and updated Android system I cannot play asphalt unite on my phone like it lets me go through the menu lets me collect my rewards lets me buy things with actual money and with the game money but when I go to race either it completely exit out the app like completely closes the app in the loading screen or right when the race starts or a few seconds into the race but it doesn't matter I cannot race without it completely closing the app does anyone know what's going on I ain't been able to figure it out

[pearl wharf]

Umm I have a Samsung and the game keeps lagging when I play Team pursuit

[gentle cedar]

Why aren't the buttons for viewing grand prix prizes not working. Is this a thing or am I just tripping

[covert widget]

@gentle cedar Not just you, check the message I replied (Sorry for notifying "life" )

[shell nest]

All of a sudden my game does not proceed beyond this..

[jovial hornet]

It's happening to many devices having PowerVR GPU, they said they will fix it till the end of this week via hotfix

[jovial hornet]

Yeah you have same processor as mine, so it's the same issue for both of us
Not been fixed since one month, let's see that now on upcoming hotfix

[hollow token]

Why don't I have jesko decal?

[mild reef]

Ok yeah that's been how long I've had this new Motorola so I hope so too I hope they get it fixed cuz it's very frustrating cuz now it's cross-platform that means I can put my switch saved on my phone and my phone saved on my switch and vice versa

[leaden nacelle]

DAY 19 - Asking to fix the club related issues on discord .

ISSUE -
1. Can't access club because I am stuck in the club settings page ( since I am the club leader ) .
2. There is no back button on screen ( I have to force close the game and reopen the game to play ) .

DISADVANTAGES -
1. Can't claim the club milestone rewards .
2. I can't (remove/add) clubmates .

DAY 33 - Trying to explain this to Gameloft customer care ( customer service representative average response :- copy paste " Internet Troubleshooting Guide" except some conversation. )

[jovial hornet]

Cross save is not available for switch and ps

[mild reef]

Bro not PlayStation yo cell phone Android not PlayStation where'd you get that PS PlayStation Motorola yo it's a cell phone

[jovial hornet]

No, you don't understand what I'm trying to say
To enable cross save, you need to connect your account with Gameloft ID, which I think will not be available for Nintendo Switch and PS but is available in all other platforms

[weary wharf]

Worst developer. never mind fixing the lag. they can't even afford to fix this simple bug

[torpid ether]

Can't see which tier I'm in

@solar quest

[solar quest]

Thanks, we reported this yesterday and the team is working on deploying a fix (which might require a hotfix)

[noble helm]

When is the hotfix coming?

[gentle cedar]

Not being able to play in the new Se

[cobalt fern]

Team is aware about the new SE problem, thanks for reporting

[wicked pilot]

@solar quest Yea same problem with me also, i also have moto g54 just bought 6month ago, before unite update my phone can run a9 with high graphics 60fps without lag. Now game start smoothly but as i enter in any race like career, event, mp . The game shutdown (quit) automatically. Please look forward this problem asap A9 Dev's

[torn shale]

For me this event can't playable guys... While I click play button tickets and fuel takes and it return same before page... So, have some Glitch..wasted my tickets and fuels...
So, don't waste ur tickets... Play some hrs later... After they fix

[warm crest]

WTH , takes oil and ticket but doesn't start

[cobalt fern]

#🔥・hot-topics

[vital radish]

When it will get enable again in android

@solar quest can you tell please i don't want to ping u again

Buddy

[upper kettle]

everytime I think it can't get worse, GL proves me wrong 😢

[worn monolith]

Game of the year

[lofty rampart]

Cannot play Bailey event ... #android-issues #HUAWEI #mate30Pro5G

[cobalt fern]

Check #🔥・hot-topics

[gilded arrow]

Wass happenings mofos??

[mild pelican]

I haven't been able to play since launch because of this bug that makes the game crash on the Power VR IMG BXM-8 256 GPU.

[gilded arrow]

A9 is trash since the update; say smth new my friend.

[mild pelican]

The worst part is that it really is a bug, the game is at 60fps, with an average of probably 50fps, but after 3 or 4 seconds of racing the game crashes.

[gilded arrow]

Woah. That’s bad but don’t worry my brother. We gon’ play NFS Mobile in few months. I’ve tried their soft launch beta test game. And h it try I mean I couldn’t actually play it myself due to not having a reliable vpn but see if you’d play it for yourself!

[lapis geyser]

Gonna be the same microtransaction heavy rubbish like asphalt

[finite goblet]

@noble helm end of week they said

[fluid beacon]

This event does not start the race but charges you race tickets, new bug, which only harms the players and the event time does not stop even knowing that we cannot do it

[acoustic fox]

The funny thing is that Gameloft thinks they've done a great job with Unite....obviously released before it was ready...GL is all about the money, customers experience doesn't really matter. But don't worry, they're going to give out trade coin packs as compensation

[torn shale]

Now also not working... While I click "Enter" it's not do nothing.. Still not working... Check it @solar quest

[warm glen]

Not working till now @solar quest

[acoustic fox]

@solar quest wtf how much longer do we need to keep losing tickets and progress? This is ridiculous

[wet anvil]

nothing happened after fix

[torpid ether]

Can't enter in Baily blade event and GP prize position @solar quest

[clear shoal]

Now i can't enter hahaha

[copper sinew]

It was FLUENT max graphics & 60 FPS in A9 on my Snap 636.
So you can do CLEAN 40+ FPS on performance graphics at least in Unite !

Eliminate laggs, focus those tracks:

1- Singapore
2- Paris (still crash on loading tracks, except Parasol run)
3- Rome
4- Norway
5- Toscany
@peak lion @solar quest

[unreal cradle]

How do I get help from technical support if I have lost progress in the game???

[minor valve]

compensate for the bailey SE with better rewards GL

[jaunty ledge]

We cannot go bug at this stage iykyk

[pseudo gate]

My android does not even show this event

The new blade event. But i see it on my ios device. What the hell

[hazy wasp]

@solar quest I having some issues first of all the the plants and building on every track while I'm playing that causes to me to wreck because they're glitching and stretching which is so annoying and give more fps and performance of Tecno android devices despite being high end devices

[cosmic hazel]

it's fixed now i'm pretty sure

[acoustic fox]

If GL can fix the Bailey SE, why can't they fix the Prize button the in the GP - this screws everyone over not knowing what tier they're in - critical to decide on strategy. @solar quest GL should pause the GP or give everyone the key

[solar quest]

Different fixes involved. To fix the SE we had to remove it and relaunch the event which did not impact players as no progress had started. For the GP the fix will require a hotfix, as tampering with a live event can cause players to lose progress which we don't want to risk.

[acoustic fox]

That's not really acceptable - does GL even realize how poor the Unite launch is? They should stop celebrating and bring in develoment resources who can fix it. It's been a full scale disaster. On a positive note, I'm spending way less cash since moving to Unite LOL

[acoustic fox]

How did GL not realize the GP was broken when it was first launched - any Quality Control happening?

[sage pawn]

They don't have time for QC. They're too busy trying to put out a lot of fires.
Stupidly I bought passes this round. When they run out I'm done with the game. I've been playing a lot of Forza Motorsport lately. A much more polished game.

[acoustic fox]

I need to find a new racing game too.

[sage pawn]

Literally with the money people spend on this game they could go out and buy a good gaming PC or one of the consoles. A much better investment!

[zenith osprey]

Nfs or a8 is og still

[light anchor]

What is this Time and i play vs bots

[covert widget]

No longer smooth
The numbers above the nitro bar are my frames

[patent orbit]

I am so fed up. I've spent thousands over the years on this game, and nobody even responds to me on here that I CANNOT PLAY MULTI PLAYER. There are no events showing to me. Customer care keeps telling me to reinstall the game which I've already done. My account is bugged. Nobody cares

@solar quest Please help

[covert widget]

@patent orbit Try a VPN

[patent orbit]

I could but I'm worried I'll get banned. I don't think it's my connection either, I've tried everything. My account is glitched and nobody is listening to me

[covert widget]

I had that experience before, if it persists to me, I just use a VPN, I don't think VPNs are illegal in this game

[covert widget]

I have 5G internet and it still occurs to me but rarely though

[covert widget]

I know dat experience 🌝

[patent orbit]

Haven't had any multi-player for days either

I mean I could try a VPN but they all cost money, why should I have to purchase one when gameloft needs to just make their game work correctly. Not convinced it'll fix it either

[covert widget]

The 1.1.1.1 VPN by Cloudflare is free and on the Play Store ^^

[patent orbit]

Thx, will try it now but I'm not convinced it'll solve the problem

[covert widget]

I hope it'll end your issue

[patent orbit]

Tried it, didn't work. If support doesn't deal with this soon I will be calling my bank to refund as many purchases as possible. The incompetence is insane here. My account is bugged and they truly do not care

[blazing forum]

anyone try playing mp on steam ?

can't get opponents

[outer ingot]

Asphalt I asked you several times.. are you going to fix the problems of the track of Parish and Rome.. if not.. let me know.. i don't want to play asphalt anymore.. it's a harassment

[wicked pilot]

I think same bro

[acoustic fox]

Basically Gameloft made a conscious decision to screw over their entire player base on the Grand Prix because it would be inconvenient to Gameloft to delay or immediately fix the GP. Gameloft KNOWS that the tier you're in is critical to GP strategy but decided to release it any way. They know that people will spend money not knowing what tier they're in so it did not matter to Gameloft. Customers have never come first. If all the whales would stop spending money until GL fixes this mess we might see some solutions .....

[novel trellis]

No connection issue please fix this

[acoustic fox]

Yep, happens to me all the time too

[novel trellis]

Vpn also not working in this game loading page error please do something so many time automatically chasing game but recently no connection issue suddenly popup me what's going on this. My device is oppo A96

[lapis geyser]

🥔

[tawny lintel]

Delete that huawei version of ALU

[novel trellis]

Sorry i can't do this that my another I'd was that i just sharing my wild card because wild card limit was too low

[copper sinew]

Wow ! Slipstream without KnockDown is the best thing devs have done in 3 years !

[unreal wing]

My phone overheats very fast and the battery drains very fast (ROG Phone 7 Ultimate/8 Gen 2)

[subtle sand]

Is anyone having problem pressing prizes option. I can't see which tier I'm at

[unreal wing]

Everyone has this problem.
#🤖・android-issues message

[covert widget]

why do you have multiple asphalt?
Just curious

[sand stone]

Galaxy store version

[covert widget]

Try a VPN?

[sand stone]

Why?

[covert widget]

For me, it fixes that problem, maybe it'll work for you?

Sorry for slow response, I'm having a race xd

[sand stone]

Thanks, i try

[novel trellis]

Because i have 2 asphalt 9 I'd and logout button option no available it is the reason i have downloaded both playstore and Huawei app store

[leaden nacelle]

DAY 20 - Asking to fix the club related issues on discord .

ISSUE -
1. Can't access club because I am stuck in the club settings page ( since I am the club leader ) .
2. There is no back button on screen ( I have to force close the game and reopen the game to play ) .

DISADVANTAGES -
1. Can't claim the club milestone rewards .
2. I can't (remove/add) clubmates .

DAY 34 - Trying to explain this to Gameloft customer care ( customer service representative average response :- copy paste " Internet Troubleshooting Guide" except some conversation. )

[blazing forum]

They are in this discord

A bunch of hackers

[clever hill]

Hi. This is the first round. How is this possible and what should I do? Cheaters gathered in one group.

[tawny lintel]

Fair enough

[dusky idol]

i cant friend my pal who is on playstation

it wont even let me open the friends tab

[opal spire]

Чел проехал за 10 секунд

[young kernel]

English please

[lapis geyser]

GP is totally messed up 🤬

Should be cancelled

[silent cove]

you won the lottery, congrats

[celest roost]

There is something wrong with the Egypt track for all the races that are held on those tracks

I played both on Xbox and Android but the game on Android has bugs and glitches that mess me up when doing the races that I'm doing so once again plz either fix the glitches and bugs or remove the update and try to improve on it to where it doesn't do this

[stoic marten]

really? I even using mobile data with good signal strength

[thin geode]

I can't check which tier I'm in on the GP

[vital radish]

Solution There is a solution to the problem of sudden graphics drop

[dim radish]

Someone explain why im bronze but fights with a lots of silver???

[novel trellis]

@solar quest please do something it's always happened with me

[lapis geyser]

Yeah, you need to replace the raspberry pi server and upgrade your ADSL, GL ! Urgently

[safe spindle]

Use dns. Go to your settings. Add this dns 1dot1dot1dot1.cloudflare-dns.com

Or
Use Singapore plus VPN.

[brave prism]

speaking of bugs...

[novel trellis]

It's safe or not ?

[safe spindle]

DNS address is safe. Pubg players using Singapore plus VPN.

[novel trellis]

Thanks it's working

[reef schooner]

woahh so the 10 seconds guy is what it takes to be a skilled player according to @solar quest

😡

[patent orbit]

Can someone tell me why this discord even exists when the staff refuse to even acknowledge the severe issues my account is experiencing. What's the point of having a forum for android issues? I STILL cannot play multi-player. The event isnt even listed. In game support doesn't care either. Thanks a lot for this treatment after spending thousands and thousands of dollars over the years. Worst customer service I've ever seen

Like, nobody even replies. How can you treat your loyal players this way

[tacit basalt]

Woah chill. I am sure in game customer care will help you if you give them the exact problems. Also discord is to chat to others and report problems affecting a few majority. From what I see. In game customer care helps with your account not discord. If your account doesn’t function properly contact in game Customer Care.

[tacit basalt]

Hey Matt I am not on android but try a few options:
•Restart your phone
•Delete and Reinstall the app.
Hopefully that works or else it is probably Wi-Fi or Gameloft issue.

[patent orbit]

Which is literally what I've been doing for the past 14 days. All they ever do is send me messages telling me to restart my wifi router or reinstall the game, which I've done about a dozen times. The problem is they don't help. I am not chill anymore, this is frankly terrible customer service. They aren't even making an effort. They are sending me copy and paste messages. I don't even have a multi-player series to click on. All I have is private room

[peak lion]

If it helps in any way for you, I've been tracking down this issue with multiple users now. The team is investigating why some users cannot see the MP, it has affected very few people and pinpointing it is taking some time. I'll be happy to help you out in DM's if need be, but there isn't an immediate solution to this at the moment, but there should be soon.

[tacit basalt]

Nice a response you. Congrats🥳

[patent orbit]

Thank you. Please DM me. I suspect it is related to the fact that I had my account deleted and requested it restored. Ever since it was restored I can't see any MP series

[tacit basalt]

Boost you know where vote channel section went?

[peak lion]

Yup, we've had similar with people that got banned and unbanned recently, we've made some progress thanks to that. I'm sure you're in the same boat, so I'll update you ASAP when I know there's a definite fix or progress 👍

[tacit basalt]

I did it twice once in A9 and it banned me. Contacted customer care using email and got it back thankfully.

[patent orbit]

Thank you. Yeah I wasn't banned, but I had the " WARNING " your account will be deleted In 30 days etc. It's because I chose to stop playing but changed my mind and wanted to keep playing. Everything else functions correctly in game except I have a dailt event that keeps telling me to claim it but it won't let me do that either.

[peak lion]

Yeah your account definitely got caught in the same camp as the other few users unfortunately. I'll be right with you for that 🫡

[patent orbit]

Okay. I just hope you understand the frustration when I have 250 cars and dedicated thousands of dollars and 5 Years to the game. I wish in game support at least told me what you did. Instead they were of no help whatsoever. I hope this issue can be resolved and I'm not stuck without MP forever

[thick python]

Paris track is ridicilously laggy its literally 10 fps

[ivory oar]

The store freezes, advertising. I can't get gifts for watching advertising.

[jade ferry]

Same

[void elk]

What day will the hotfix be released?

[signal swan]

Turn off any asus game software like armoury crate. It is not optimised for Unite at all. A club mate has an ASUS ROG and found that this solved most of his issues. Hope it helps you too 🙂

[vital radish]

Can you connect PlayStation and android? So I can play on my phone

[hollow current]

You have to issue a ticket on customer care to transfer your data from ps to android since ps doesn't support cross saving

[spiral moon]

Yeah, I agree with that 🤣

[placid grotto]

There are huge problems in multiplayer,the guy in front of me crashed and he was awarded with victory.Customer support is not taking responsability.

Why PC and Controller have Instant Respawn button and android IOS and Switch dont have

This game favor some players and makes fun of the other

@normal crest Delete instant respawn button

[sleek kelp]

wrong person

[placid grotto]

Who is the right person

[lapis geyser]

Why is pass spelled like p*** in the chat ? Make it readable, it's useless even on the days when it works

[unreal wing]

Thank you for the tips, I'll turn it off 👍

[upbeat frost]

I get connection errors all the time on wifi. On mobile network it works fine. It is not my router or phone, i restarted both. Anyone with the same issue?

Btw im using the same router now here. So it works. The game doesnt work somehow

[lapis geyser]

I got connection errors all the time, mobile and wifi. Restarting the game usually fixes them

But why zéro rewards, mm ?

Nevermind what I said about connection 😅

Guess because I didn't buy a fat hairy GL p***

[sleek olive]

Rewards not received 🥹

[lapis geyser]

Is this just a visual glitch or do they take my reds for real ?

And here we go again, bad karma for me trolling A9 discord

[lapis geyser]

And punished again for writing pass

In your pass Gameloft !

[marble cedar]

jsx1632 has been warned

Reason: Posted an invite

[lapis geyser]

https://tenor.com/view/large-butt-sarah-massey-gif-6265226

Legend pass, 4.99 only!

https://tenor.com/view/fat-cat-stuck-door-funny-gif-3468223

Daily fat pass rewards 😂

[white cliff]

Please fix the problem with shockwave effect, the car's back is half covered with pink and the other half no

[mild pelican]

There's no solution to the Moto G54 crash, can someone give me some light? I can't play on my computer anymore because it's REQUIRING Direcxt12, and now it's crashing on my cell phone...

[young kernel]

Get it off

[finite goblet]

Turn off these amazing emojis in Team Pursuit mode if they're turned off in other modes. It interferes with TD. Can't steer properly with this stuff on.

[tacit basalt]

So true don’t even want to look.🤣

[young kernel]

Ye I no what you mean

[tacit basalt]

Alright bro.👍

[fluid beacon]

👎🏻 multiplayer bugs in every possible way

[ember sinew]

Can't see what tier you are in the authentica gp

[signal swan]

This is the same for everyone. GL are aware and we're just waiting for them to fix it 🙂

[ember sinew]

👍

[twin iron]

@solar quest why don't i get points in security team?

[tired obsidian]

sigh, for a whole month

[mild pelican]

Please Gameloft fix the crash error on moto g54

[jovial hornet]

Wait for the upcoming hotfix, that will probably fix this one cause they specifically mentioned to address the PowerVR issues

[jovial hornet]

I have the same device bro, I know how frustrating it could be for not able to play a whole month

[twin iron]

this has happened two times my life count sudddenly becomes 2/2 @solar quest

[twin iron]

there it goes again!

[spiral palm]

Guys, if I click here, what happens?

[twin iron]

again...

[twin iron]

😭

[sweet cosmos]

Bruh

[wicked valley]

Can't tell what tier I'm in for grand prix 😓

[leaden nacelle]

DAY 21 - Asking to fix the club related issues on discord .

ISSUE -
1. Can't access club because I am stuck in the club settings page ( since I am the club leader ) .
2. There is no back button on screen ( I have to force close the game and reopen the game to play ) .

DISADVANTAGES -
1. Can't claim the club milestone rewards .
2. I can't (remove/add) clubmates .

DAY 35 - Trying to explain this to Gameloft customer care ( customer service representative average response :- copy paste " Internet Troubleshooting Guide" except some conversation. )

[wicked pilot]

I feel ur frustration, im on same state, can't able to play on my phone since unite launch. Now i feel a9 won't give the Adeline rush to me while playing as previously a9l feels to me

[wicked pilot]

Im playing from past 4yrs, but never feel such frustrated & sad after this unite update 🤮🥲

If Development & Testing is not completed properly then, why urge to launch UNITE this fast? We already good with a9l.

[wicked pilot]

Bro i also have same device, game working fine but as i enter in any race like mp event career, the app get automatically shutdown. Can't able to play on my phone since unite launch

[prisma iron]

Yeah, win in security team and get zero points. Lose to the security team and gain 20 points.

[twin iron]

Yea and maybe even +40

[solar isle]

I am unable to click and view Prizes in Grand Prix.

[candid pendant]

I didn't receive the gift that is stated in the description of the game on the galaxy store. How can I get help with this when I've already sent a ticket to in game support? They still haven't replied to me yet.

I messaged them on Saturday the 17th.

[solar isle]

I had an multiplayer issues, because it is showing "No Connection To Game Server".

One is Team Pursuit,
Then Summer Rise Round 2 and Season series Week 6.

[copper sinew]

Come on @solar quest
It was FLUENT max graphics & 60 FPS in A9 on my Snap 636.
So you can do CLEAN 40+ FPS on performance graphics at least in Unite !

Eliminate laggs, focus those tracks:

1- Singapore
2- Paris (still CRASH on loading tracks, except Parasol run)
3- Rome
4- Norway
5- Toscany

[sterile steeple]

@solar quest Resolved ? really ? i got 4 connection issues this morning...

[noble helm]

Does this message still stand? I just saw the notice that the hotfix is scheduled for 8/27.

[buoyant belfry]

@solar quest Sir u said that Hotfix would be rolled out this week for Android devices. I haven't received the update yet

[vital radish]

can't play pursuit mode on Android

[upbeat frost]

Same here. If i switch to mobile network it works. This is messed up

[upbeat frost]

2/2 means you survived with 0 KD

[peak lion]

Doesn't stand unfortunately, it's been delayed to Tuesday, the good part here is that the team identified more issues (like the GP price button) and those are going to be included in the hotfix, instead of the next update (before this the GP fix was going to have to wait till the next update which would take a long time) so there's that! 🙏

[buoyant belfry]

@peak lion @solar quest Have you made note of the issue of Sound effects of Shockwave nitro. The sound on Android is different as compared to windows. When will this be changed?

[peak lion]

Reported many times yes, last I know of this, the devs started looking into it late last week so they're aware of it

[spare ridge]

Will the new fix bring back dynamic shadows as well?

[lost viper]

There's a strange line that seems to appear only in the Special event screens but nowhere else in the game and it makes it seem like there's an issue with the display when there isn't. Kindly sort this out

[peak lion]

I'd have to double check that, I'll let you know

[covert widget]

my frames get lowered during the race

[twin iron]

That is during the race when the race ends it says 0/2

[ivory oar]

Sometimes it works, sometimes it freezes. It freezes again.

[strange lily]

Why is this screen required? Directly take us to the events screen instead of clicking again on "explore events"

[fair comet]

@solar quest will there be another performance hotfix for android low end

[civic notch]

Still ongoing, but no ETA at this time.

[fair comet]

I see

[vague dawn]

Please fix this team pursuit bug where you get 0 milestone points. AU has been out for more than a month and still no fix. It's literally seems random when it happens, doesn't matter if you're on the syndicate or the cops side

[outer ingot]

It is always saying I have a poor connection while playing multiplayer.. where I got a very good internet connection.. please help.. please update the app..

[covert widget]

Gameloft messing

[twin iron]

i am having crash issues with store again esspecially when i press for free pack

[twin iron]

i said lower the lighting not make it none exsistent still having lag issues with the tracks i mentioned and nevada

[dark furnace]

i know that hotfix or performances issue is been on its way. just want to know if it wouod resolve issue with shuttering mainly on certain track regions on certain track. i mean, shuttering happens eqch time at the same section of yhe run. fps drops there and rest of the sections acts decent or good.

[twin iron]

And i said "or remove it on devices that can't handle it" plus i am willing to see the cars look like plastic rather then have the game be unplayable

[split pendant]

Well why not to return graphics like it was?

Or game engine changed so deep that it's hard task now?

Because graphics downgrade is imprehendable, game do not deliver visual pleasure now, it was part of gameplay and game do not enjoys me anymore

[signal ore]

Shuttering? Do you mean stuttering?

[sage pawn]

They should have just kept the old game and released Unite as a new game.
There're to many cars in this game and it just keeps increasing. It's impossible for anyone starting out to ever catch up.

[signal ore]

I believe they did this because of the vast amount of Android device configurations to make it playable for those with low/middle-end devices, they'll probably add the upgraded visuals to high-end devices once they figure out and fix the current issues

[split pendant]

Why to fix what is not broken? Asphalt 9 already had great graphics

[signal ore]

I'm not a developer of this game but even though A9 had good graphics there's always room for improvement, I'm sure all of these issues will be ironed out eventually ¯_(ツ)_/¯

[split pendant]

I don't think there will be any improvement anymore. All our complaints will be dumped as usual.

To see this is true just look at what they done with asphalt 8

[clever bronze]

xD

[dark furnace]

Stuttering seems right. Basically it feels like a low fps but it's not exactly that. Firstly the screen feels like updating slowly including it's response on the screen. Secondly it feels uncomfortable to look at the screen when it happens. Idk if it's because of fps drop or the game having 60 fps but still the screen isn't updating. But one thing is for sure. It happens only in certain sections of a track. (Every time I go there.) Next time I find any of such spots, I will remember to record it and post it here.

[raven imp]

I was also getting 60 fps and high performance on 9
I own a snap 680 + 6 RAM memory
And on the tracks
Paris is a big problem , there is a big drop frame 1 fps
They can solve the problem, they just want to delay it until all the platforms become one, there is no other explanation
From the start of the update, I'm talking about the problem of drop frame and the Paris route

[raven imp]

You're talking about this drop frame
Free fall of the frame
In this cat I got 1 frame

The problem remains unsolved 👆👆
And the button problem of grand prix it was solved it with success
Come on @solar quest we are not a kids
You have killed the fun of playing

[raven imp]

@solar quest
Live 24/08/24 00:05 GMT
Multiplayer
Still the same s.h.i.t

[rugged hatch]

I have a minor problem the game FPS (I have a pixel(which has a FPS display)) and whenever I turn on battery saver the FPS goes up to 60 okay? Now when I turn off battery saver it goes down to 45 anyone know about this situation its kind of weird cuz the game is supposed to do the opposite

[twin iron]

so let me get this straight at silver 4 i get +120~ from 1st-3rd
at silver 3 and silver 2 i get +90~ from 1st-3rd how does that make any sence?

[calm zealot]

Game is very stuttery, regardless of graphics settings + it heats up fast

Device: Redmi Note 8 Pro, Helio G90T 6gb ram

[dark furnace]

Yes but how did u measure that it's 1fps

[covert widget]

Must be raining in Cairo

[copper sinew]

@peak lion @solar quest

[marble cedar]

evilhamsterx has been warned

Reason: Bypassing filter

[still atlas]

@solar quest Longer names makes the Overclock icon shrink

[signal ore]

It could be that the battery saver mode on your device stops background processes and services which allows the game to run more smoothly, but this is merely a theory, it sure is weird

[plucky drift]

they already dump down after 2nd hot fix i just realised that

i ask them to give us some graphical settings but they didn't do that

[lapis geyser]

Lol, they need 10 days to fix ONE button, you ask for performance

[fiery rover]

the same thing happens to me sometimes

[frosty trail]

How could i can win a multiplayer mode in this situation?

[worthy plume]

@solar quest, I was wondering why the emote button is not hidden in Team Security multiplayer, despite already being disabled manually in profile settings.

Its hidden in normal multiplayer (World League, and Season series), but for some reason it's not hidden Team Security. And it hinders my gameplay since I used the default Tap-To-Steer layout and the Emote button is blocking the nitro button.

I used Tilt-to-steer in this picture.

It looks like this with default tap-to-steer.

[rugged hatch]

true I mean I don't know what pixel does with their phones in terms of battery saver it could be true tho

[crystal gust]

Lopl

[leaden nacelle]

DAY 22 - Asking to fix the club related issues on discord .

ISSUE -
1. Can't access club because I am stuck in the club settings page ( since I am the club leader ) .
2. There is no back button on screen ( I have to force close the game and reopen the game to play ) .

DISADVANTAGES -
1. Can't claim the club milestone rewards .
2. I can't (remove/add) clubmates .

DAY 36 - Trying to explain this to Gameloft customer care ( customer service representative average response :- copy paste " Internet Troubleshooting Guide" except some conversation. )
@solar quest @peak lion

[zenith dagger]

Where could i report my xbox issue plz ?

[signal ore]

Assign yourself the Xbox role from id:customize and go to the Xbox issues channel

[covert widget]

Watching the environment instead

[twin iron]

@solar quest
1st question;why did the ai (td) leaded the car on to the wall?
2nd question;why did i blow up because of lightly touching the wall?(the 3rd picture is after i blew up)

[plucky drift]

switch from this game engine to Unreal 5

[vital radish]

@solar quest why not have a general issues channel?

I mean there would be issues that exists on all platforms
Like a buggy ramp or respawning glitch as examples

[fallow vortex]

completed the stage 5 race of the renault dezir showroom, tried watching an ad for extra credits after completing the race and getting the requirements, but phone ran out of charge in the middle of the ad because i havent noticed it

when i logged back in i saw my credits at the same low level, no extra blueprints on the cars from the aston showrrom so im assuming that the completion reward of "get all conditions on this stage (aston martin v12 speedster max-out)" didnt go through

will the rewards be added to my account later automatically, and if not could they be added manually?

[fallow vortex]

all it did was get marked as green but i never got anything due to the aforementioned phone going out of charge and turning off

my id is u-000h27

[weary tartan]

Can we get an install shaders feature? I shouldn't be lagging because of objects or details being glitched in my game while i'm driving; forcing me the lag spike in my android device.

[wicked pilot]

Yea, a9 must be re developed using unreal engine, because alu is full of bugs

[wicked pilot]

I tried Racing Master game made by using Unreal engine it has few licenced car but it feels more beautiful

[bronze tide]

Im here to report a texture issue

Textures and performance issues

[fallow vortex]

then say the issue 👁️

[bronze tide]

Well I tried to send a video but didnt load lol

Ill screenshot instead

[gaunt cliff]

Overhearing on defoult and high graphics

[thick python]

Game keeps getting stuck on loading screen

[marble cedar]

rs4avant has been warned

Reason: Bad word usage

[umbral blaze]

I have this strange texture with the paint on the Vencer Sarthe. Specifically when I use the matte paint option. I'm not sure if it has always been like this and I've not altered or edited the video in any way.

[azure sun]

My legend license is not showing when I log in now but it showed before

[leaden nacelle]

DAY 23 - Asking to fix the club related issues on discord .

ISSUE -
1 . Can't access club because I am stuck in the club settings page ( since I am the club leader ) .
2 . There is no back button on screen ( I have to force close the game and reopen the game to play ) .

DISADVANTAGES -
1 . Can't claim the club milestone rewards . ( Missed every rewards from previous season )
2 . I can't (remove/add) clubmates .

DAY 37 - Trying to explain this to Gameloft customer care ( customer service representative average response :- copy paste " Internet Troubleshooting Guide" except some conversation. )
@solar quest @peak lion

[sweet umbra]

Lmao

[silk ether]

My game is Lagging since the unite update

Giant signs appear in the middle of the road, blocking my view

[void elk]

This happening me too

[lapis geyser]

Cannot set the slider to zéro, it wraps around and have to tap like a madman another hundred times to get back to 10

It's not a slider, pardon me, a slider would be nice

I heard THE BUTTON hotfix is coming so... 😅

[signal swan]

Still getting random races where the game will drop to 15fps and stutter all over. Main maps it happens on are Paris and Singapore. On an S21. When it happens the game is completely unplayable

[twin iron]

i have the same issue

[mossy oak]

Please get the multiplayer issue resolved. I have a 100mbps connection which runs smooth but after 2-3 races, the game disconnects from multiplayer saying Internet is not available and some error 29 shows up. Ironically the game runs and I'm able to play everything apart from multiplayer.

[paper solar]

Same problem

I have a good internet connection but this alert is appearing

[next narwhal]

Still low screen resolution. All 3D objects are stair-stepped, textures do not always load immediately. Vinyls on cars are blurry. The only place in the game where the car is shown in high resolution and quality is when showing a new car or getting a new star. Otherwise, everything looks terrible...
Infinix HOT 11S (high settings in game)

[ionic crescent]

@Muttley does the hotfix include graphic improvements?

[sturdy root]

Is it just mine that has been like this for 3 months? why is it not possible

the pass does not appear

[umbral storm]

Why this game has pop up ads? God

[golden cosmos]

good internet connection, been like this for last 1-2 days while trying to do MP races

[young jewel]

Ya I have that problem too

[leaden nacelle]

DAY 24 - Asking to fix the club related issues on discord .

ISSUE -
1 . Can't access club because I am stuck in the club settings page ( since I am the club leader ) .
2 . There is no back button on screen ( I have to force close the game and reopen the game to play ) .

DISADVANTAGES -
1 . Can't claim the club milestone rewards . ( Missed every rewards from previous season )
2 . I can't (remove/add) clubmates .

DAY 38 - Trying to explain this to Gameloft customer care ( customer service representative average response :- copy paste " Internet Troubleshooting Guide" except some conversation. )
@solar quest @peak lion

[bronze tide]

Cant even play

[bronze tide]

Glad to know im not the only one

[twin iron]

was the late drift at the start on purpose? or was it a response problem with the game? and atleast you got first honestly like i be having lag so bad that it stops me for a solid 10 seconds and keeps doing it until it is literally impossible for me to even get 7th

[bronze tide]

It's a game problem, I can't control my controls well because of the lag and fps drops, + I also have those crashes you mention

[twin iron]

yea then we are mostly in the same page
can you open the store or does it crash the game when you try to open it like me?

[bronze tide]

It crashes like ten seconds and then opens

[twin iron]

so black screen/frozen for 10 secs and then opens right?

[bronze tide]

Yup, thats the right way to put It, this unite thing is weird cause your first race of the login takes a very lot to charge, and then happens too on mp

[twin iron]

yep lag is definitly a problem of unite

[bronze tide]

And sometimes goes somewhat smooth

I really hope the hotfix helps in some way 😦

[twin iron]

ya know the funny thing is i wasn't able to open the store at first because it would crash but after the 1st hot fix i was able to open it but for some reason the 3rd fix it came back to crashing when try to be opened

[bronze tide]

This whole unite thing would be better if the game got re-done the textures and added Shaders and the whole thing instead of a new graph motor

[twin iron]

or an actual stable one would work aswell they are just using a cheaper engine to save money lol

[bronze tide]

Vulkan aint the best thing

[twin iron]

yea unreal ebgine would be better

[bronze tide]

You're right now that I think about it, after the third Hotfix the game got bad

[twin iron]

yea i wonder what happened

[neon hound]

Any fix ? Snapdragon 845

[split pendant]

deep fried mode

[crystal gust]

डामर 9 आप सभी की तरह एक बेवकूफ खेल है। कुतिया

डामर 9 आप सभी की तरह एक बेवकूफ खेल है। कुतिया

[young kernel]

English please

[copper sinew]

It was FLUENT max graphics & 60 FPS in A9 on my Snap 636.
So you can do CLEAN 40+ FPS on performance graphics at least in Unite !

Eliminate laggs, focus those tracks:

1- Singapore
2- Paris (LOT CRASHES on loading tracks, except Parasol run)
3- Rome
4- Norway
5- Toscany

[faint plank]

Why was Asphalt 9: Legends updated to Unite? What kind of purpose does it serve?
The performance is absolutely dogwater and the visuals don't seem any different + it somehow manages to be more buggy than the previous version.
Dumb

[weak bough]

Hello

[lapis geyser]

Because of all the people leaving the game they needed cross platform maybe. And now we have this half baked buggy thing to chew on 😏

It will get playable in time, some time next year maybe 😅

[tawny lintel]

Vulkan engine uses all cores of CPU at the same time for stable performance and efficiency
And openGL engine uses only a single core of CPU which overloads the pressure on that core.
But in hurry burry they failed to optimise the vulkan engine

[ionic crescent]

is KD disabled in the mp races?

[gentle cedar]

Does feel like it is

[stone flare]

i feel like something just isnt right here

[fathom apex]

It also depends on your phone SOC. Mine isn't good with vulkan cuz I have outdated adreno drivers even though I bought the phone last year. Some manufacturers don't update GPU drivers on some phones and they're hard to update if the device is non rooted. some older devices just run bad with vulkan

I think Gameloft should add an option to play with vulkan or opengl

[copper sinew]

Updates (Android, Windows, Drivers, BIOS ) are designed to make you believe you'll get more performance or security. In fact they make you're device obcelete faster by making everything slowed down.

[copper sinew]

.
And most of times, you could interchange the word updates by vaccines... You're body (device) was well tuned for thousands of years of evolution, out of the womb (factory).
So, when a device cones out of factory you can be sure it's well tuned to impress and sell more.

So updates exists to serve profits by making your device obselete faster, not for tech to serve people better

[spare ridge]

@solar quest getting some wierd graphical issues at the start of the race in carribean

[orchid phoenix]

What this mean?
-> internet disconnection
I've experienced this moment thesedays, while my internet is pretty normal

[silent cove]

u mean this?

[spare ridge]

Yep exactly
Same problem even tho my device is high end

It didn't happen before

[silent cove]

that was recorded on S23 Ultra

[covert widget]

I'm having this while my multiplayer race is fine

[tawny lintel]

You are right vulkan is not good for Android. Because phone company doesn't give updates for GPU drivers.

[gaunt solar]

please I can't click the code field, how is this?

[gaunt solar]

i need ads, that's why i use this app😭

[torpid arch]

You must have the email example:google to receive the code!

[gaunt solar]

I have, but I can't press this column. only the resend code works.

[torpid arch]

Install an email app on your phone that is the same as your Gameloft ID account.

[gaunt solar]

it still doesn't work

[torpid arch]

yes maybe it will work!

[gaunt solar]

nope😭

[torpid arch]

if the code expires just send new code!

[gaunt solar]

bruh

[torpid arch]

🤦🏻‍♂️ they're gonna have to fix this!

[gaunt solar]

asphalt bugnite😓

[torpid arch]

Is there any keyboard modifier like putting it in pop-up or let it float?!

[gaunt solar]

I used a gamepad to hook the enter code column, but.... it still didn't work.

[torpid arch]

It has to be with a physical keyboard,if you are on a PC?, it doesn't work with a controller!

Try accessing with the mouse!

[buoyant belfry]

@solar quest @peak lion Any update on when the Android performance Hotfix will release?

[hybrid gazelle]

When i see ads my game crashes

[jovial hornet]

@peak lion @solar quest Any update on the hotfix scheduled today?

[spare ridge]

@peak lion pls take note of this issue in high end devices

[zinc lichen]

tbh, that looked quite cool 😅

[ionic crescent]

Also happens in my mid range device(Helio g80)

[prisma iron]

Nice tires, can we keep em?

[peak lion]

noted

Everyone should be getting today's hotfix by now

[wicked pilot]

Hotfix not working on my Moto g54 5g phone

[spare ridge]

Also any idea for when dynamic shadows are coming back?

[peak lion]

No idea on that atm, afaik they'll be off until performance is in a better place overall, will ask and keep updated on that though

[peak lion]

You were able to download the hotfix right? was this happening prior to it or is this new for you?

[wicked pilot]

Latest hotfix just arrived that one

[buoyant belfry]

@peak lion Despite the latest Hotfix today I can see major fps drops on my Real Me Gt Neo 2

[peak lion]

same as before the hotfix?

[buoyant belfry]

Yes

@peak lion I mean what's the issue? Why the team is not able to figure out the solution despite several hotfixes. ALU just screwed Android left and right. A9 was much better

[wicked pilot]

In this new fix, car is not visible & full of glitches & lag, but no crashing

[spare ridge]

On top of that vulkan is supposed to give much better performance yet on most devices it's worser

[wicked pilot]

Same bro

[spare ridge]

If the team didn't know to use vulkan y even use it in the 1st place and cause major issues?

[buoyant belfry]

Exactly. The new engine upgrade is screwing Android.

[spare ridge]

They sacrificed android for the sake of pc and ps5
Even tho in those platforms u can clearly play much better games

[buoyant belfry]

@peak lion @solar quest The Truth hurts but no one can hide from the truth

[wicked pilot]

I don't understand, its not new game , asphalt is making games from past 10-12 yrs , even though it can't figure out what the problem is. Im disappointed from UNITE update sry to say that 😔💔

[solar quest]

It's hard to pinpoint definitive fixes for android as there are so many different devices that could behave to changes differently (different GPUs, RAM, settings, etc), so it's definitely a challenge. Thank you all for your prompt reports and we're already sharing them with the team 🙏

[spare ridge]

It's gonna be hard if u use only samsung devices for testing and nothing else

If u want better results u need to use more variety of devices for Android bcoz not everyone uses a samsung

[solar quest]

Oh we have a good selection 😄

[buoyant belfry]

Asphalt 9 was undoubtedly the best racing game on Android. AlU isn't 😭 in terms of Smooth gameplay

@solar quest @peak lion Can I have the devs email address so they can actually fix ALU for Android once and for all?

I want to escalate the matter since nothing is happening. These Hotfix to be honest doesn't have an postive impact on Android in terms of smooth gameplay. So far more than 5 Hotfix has been released for Android. No improvement yet. What should we players do now?

[jovial hornet]

Bro try reinstalling the game, it worked for me at least for race crashes

They removed the option to set graphics higher though 😃

[mild pelican]

@solar quest I tested the new Hotfix that fixes the crash in PowerVr, it really worked, thanks to the team that was working on it, now I can play in peace, only the graphics are not that pretty, but I don't care

[jovial hornet]

Same bro, but I would really appreciate if they give the option to set graphics high again😅

Also really appreciate all of your and development teams efforts to fix and improvise the game more. Good Luck 👍 @peak lion @solar quest
(Please continue to do so to make it even more good)

[mild pelican]

I tried with gltools, the game on ultra crashes the same way, these graphics only exist on this GPU, I saw that this is because of Motorola and Mediatek, who did not make a graphics driver for Android qpr3

[outer pagoda]

Game is waayyy smoother after the hotfix

[rich magnet]

How to know which device has PowerVR GPU?

[mild pelican]

But I don't mind playing with worse graphics, but I could see that the game sometimes stutters, but the important thing is that it's playable.

[outer pagoda]

Yes

[mild pelican]

What's your device? The Moto G73, G54 and an Infinix phone have PowerVR

[jovial hornet]

Download any app from play store searching for device info

It will give all specs for your device
Eg. Devcheck

[mild pelican]

Another thing too, before the Hotfix I was able to open the game and it ran smoother and with better graphics than it currently has, the interesting thing is that when the headlights are off the game runs normally,When the headlight is on it crashes

[wicked pilot]

Now waht is this

[jovial hornet]

Ignore that bro, that must be because of frequent crashes which play store might've noticed 🙂

[quasi pendant]

HI @wicked pilot what device do you have and what android version is it running ?

[wicked pilot]

Device: Moto G54 5G
Android 14
Processor: Mediatek Dimensity 7020 6nm
Ram: 8gb

[quasi pendant]

hmm try clearing the cache and restart the game pls

[wicked pilot]

My issue is car is not visible in Garage as well as in race & having too much glitches

[twin iron]

the issues i had in android has no diffrance after this hot fix

[quasi pendant]

yes, the issue might be that there are some cached shaders from the old version, please do try to delete the cache and restart the game and let us know if that helps 🙂

[quasi pendant]

Thank you for your patience as we try to improve all android devices. we have a lot more fixes incoming soon 🙂

[twin iron]

i would appretiate it if you looked at my previos massages and try to improve the game on my device (Galaxy Tab A7 Lite)

[acoustic fox]

Thanks for screwing all of us on the Grand Prix. ____ your hot fixes. @solar quest

[wicked pilot]

Yea its working after reinstall, but graphics option is missing & by default it graphics set to performance 😔

[twin iron]

does your game crash or lag at all?

[wicked pilot]

No, it's playable but graphics is set on default

[mild pelican]

What's your device?

[wicked pilot]

Moto G54

[buoyant belfry]

Can someone here help me?

[wicked pilot]

About what?

[buoyant belfry]

Iam getting constant fps drops on my Real Me Gt Neo 2 with snapdragon 870 processor and 12gb ram

[mild pelican]

Normal, the game probably disabled the dynamic lights, we have to wait for Motorola and Mediatek to make a new graphics driver

[quasi pendant]

We are working on it, thank you for your patience and understanding 🙂

[mild pelican]

The game tries to access something that the system doesn't allow, I saw it in the logs, and there is a certain incompatibility with Vulkan, maybe this no longer depends on Gameloft, it depends on Motorola

Everything seems to be up, only the dynamic lights are off.

[wicked pilot]

Yea saw that too, but

[mild pelican]

Even disabling SeLinux won't allow the game to open without crashing with dynamic lights.

[mild pelican]

From what I've seen, Android 13 on the Moto G54 is opening the game

[agile heath]

@solar quest Since the launch of ALU. I can't login with my mobile network unless a wifi connection. Why is ALU refusing to fix it. Am loosing interest with the game

[wicked pilot]

Mine Android 14 moto g54

[buoyant belfry]

😭

[mild pelican]

Mine too, as I said it's probably these new lights that are making the game crash, they disabled them so we can at least play

Now it doesn't depend on Gameloft but on Motorola, Gameloft only made a temporary fix

[buoyant belfry]

Guys

Why can't Gameloft make ALU same as Asphalt 9 in terms of gameplay smoothness as it was before? Everyone would be happy so much.

[wicked pilot]

Ok let's see what happens in next update, but even though im losing intrest day by day

[mild pelican]

This error is the game trying to access an area that the system does not allow

This error is some incompatibility with vulkan

[buoyant belfry]

Are you from the Dev team that you are giving such assurity? @quasi pendant

[spare ridge]

Lol

[silent cove]

I guess eventually they can, but ALU is based on a different API - low level API Vulkan, than it was in A9. And if I understand it correctly developers need to do more work in order to optimise it for every hardware... and as u can imagine Android has wide variety of different hardware so it will take time.

[buoyant belfry]

Question is how many more years for Android only to optimise ALU?

They need to figure out something especially for Android

They must remember that every problem has a solution

[mild pelican]

What API was aspahlt 9 based on? OpenGL?

[silent cove]

yes

[nimble ledge]

@quasi pendant can you also look at S20FE (snapdragon 865), constant frame drop at some maps

[mild pelican]

This is the gameplay on a device with the PowerVR IMG BXM-8 256 GPU, in the new Hotfix, everything seems to be up, only the dynamic lights and some textures are worse

[subtle sand]

Why game is crashing after update

[quasi pendant]

Any particular maps ?

[quasi pendant]

what device are you using @subtle sand
your player id would help us track it down
thanks 🙂

[buoyant belfry]

@quasi pendant U did not respond on my earlier comment

[nimble ledge]

US midwest, paris, singapore, rome, norway

[placid grotto]

@normal crest i am having same problems in Paris,especially before first curve

[ebon mural]

S10 is 5 years old, i don't think you should be expecting miracles on such old hardware with one of the most demanding Android titles

[quasi pendant]

Thanks, we are looking into optimizing these levels

[quasi pendant]

must have missed it, what was your comment ?

[buoyant belfry]

@quasi pendant This one?

[quasi pendant]

At this time I'm not at liberty to either confirm or deny that information 🙂

[leaden nacelle]

DAY 25 - Asking to fix the club related issues on discord .

ISSUE -
1 . Can't access club because I am stuck in the club settings page ( since I am the club leader ) .
2 . There is no back button on screen ( I have to force close the game and reopen the game to play ) .

DISADVANTAGES -
1 . Can't claim the club milestone rewards . ( Missed every rewards from previous season )
2 . I can't (remove/add) clubmates .

DAY 39 - Trying to explain this to Gameloft customer care ( customer service representative average response :- copy paste " Internet Troubleshooting Guide" except some conversation. )
@solar quest @peak lion
@quasi pendant

[quasi pendant]

what's your player id @leaden nacelle ?

[leaden nacelle]

My player ID u-chdg1c

[fleet apex]

I am also having the same issue

[woeful wraith]

@I have the same problem ID u-hddecg

[fleet apex]

Please resolve it

[woeful wraith]

I can't give an invitation, I can't leave the club🥺Nobody helps us

[fleet apex]

@quasi pendant here's 2 more id's with the same issue

[quasi pendant]

player id pls

[fleet apex]

Yeah, man this is like 25th time for me posting the issue here

[woeful wraith]

Why is no one helping us?

[fleet apex]

Should I DM it to you? Or send you here?

[quasi pendant]

here is fine

[fleet apex]

My player I'd is u-276hh1.

[woeful wraith]

Can this problem be solved or is it written in vain

[quasi pendant]

we are looking into it

[fleet apex]

I think he can finally resolve it👍

[stiff dirge]

@solar quest
ID: u-0453h2
Everything else is working fine in my phone

[woeful wraith]

Thanks, it's the second season and we can't collect the club prizes

[bronze perch]

The best thing for them to do would be to allow players to control effects like turning off particles or moving objects in the background, every graphic intensive mobile game has it, I wonder why they haven't made it possible

[hybrid gazelle]

Srsly? New update and android lag isnt fixed

[subtle sand]

Well, the crashing was there for some time but then got fixed.
I can't play on high graphics when I even turn it on. The head lights and back lights of the car are turned off and barrel rolls not glowing as well even after setting game on high graphics on Android. Player ID is: u-9hd277

[signal swan]

For reference it does the same on my S21 🙂

[prisma iron]

His name is in yellow so he is somewhat associated with the dev team.

[cloud pulsar]

Bruh I used to get stable 60 fps(low graphics) on my budget phone from 4 years ago. They just messed up badly with unnecessary makeovers. Now it runs like crap while I can count the number of pixels without any of the new gfx effects.

[quasi pendant]

@leaden nacelle can you try now ?

[marble cedar]

kafabilk has been warned

Reason: Posted an invite

[leaden nacelle]

Thanks man ❤️❤️😭

Finally fixed
Thank u bro

[quasi pendant]

at this time I'm not at libery to either confirm or deny that we may or may be not working on having some graphics settings available for mobile users 😉

[ebon mural]

@quasi pendant 🙏

[quasi pendant]

@fleet apex can you give it a try ?

[quasi pendant]

@woeful wraith can you give it a try ?

[woeful wraith]

Ok now I try

[quasi pendant]

@ebon mural we are working on this 😦 it's not easy or simple unfortunatly
but thank you for your patience and understanding

[jovial hornet]

Noice👌

[woeful wraith]

@quasi pendant Thank you very much for your help ❤️❤️❤️Go now 👍

[quasi pendant]

If you're happy with the service please leave me a 5 star review
https://play.google.com/store/apps/details?id=com.gameloft.android.ANMP.GloftA9HM&hl=en

🙂

[buoyant belfry]

One star just because the team was unable to figure out what to do for Android in terms of smooth gameplay

[fleet apex]

@quasi pendant very much appreciated sir. Much love ❤️ 👍. It's solved❤️

[buoyant belfry]

Gameloft u will continue to loose your playerbase and revenue if you don't fix the basic problem faced by Android users specifically

[fleet apex]

@quasi pendant very special thanks for straight forward approach to the issue👍❤️

[hybrid gazelle]

@quasi pendant is it possible to fix the lag issues on android?, cause since i updated to ALU i cant even record for my videos due to the extreme lag or try to have a smooth gameplay to get to the top 100 leaderboard

[quasi pendant]

It is possible, unfortnately it's not easy 😦
but please rest assured that we are working on it, please bear with us.
Thank you for your patience and understanding!

Related to club issues
First of all we are sorry about this and for taking so long to fix,
and Thank you CCTV for your persistance,
This bug affected a very (44) small number of players.
We ran a script on server side and it should be now fix for all the players.
If you are still having issues with this please contact CC, they have been instructed on how to fix this manually if there are still cases.

[jovial hornet]

Any ETA confirmed for next performance hotfix??

[left lake]

I think there is a bug in this mode

bug

Normal operation

You have to click the spin button every time you enter the game. What if you accidentally click it when playing multiplayer mode?

This is what the game looked like before it was updated. After the update, the app did not rotate when I clicked it, and there were large black borders on the top and bottom of the screen.

[quasi pendant]

At this time I'm not at liberty to either confirm or deny any eta but I can say that as soon as we have a bunch of improvements we will make a lunch a hot fix for android 🙂
Trust me we are going as fast as we can on this but we also need to be careful not to break other devices or even platforms 😦
It's a laborious process and we do appreciate your patience, understanding and support !
You're a Legend !

[winter sinew]

It seems that uniting all platforms means that every little change you make to the game has to be tested and cleared on each and every platform now. If true, this is one giant of a problem. Phew.

[feral ridge]

I can't even get a customer center...

[formal frost]

@quasi pendant please can you help I can't open the game without putting in the background, first I have to put it in background then open it again. It's been lot of days even last hotfix didn't fix it. Snapdragon 695🙏

[feral ridge]

@quasi pendant I can't even get a customer center...
The event photo can't be downloaded

can't play a game

I don't know what update I did

[wicked pilot]

Still not happy, last time im very happy when 60fps feature added ingame. I'll leave 5* when i can play alu with 60fps high graphics without lag

[sly dock]

This ad has no close button and I have to externally close the game to get rid of it

[quasi pendant]

what device is this ?

[quasi pendant]

We will get there 🙂

[quasi pendant]

what device are you playing on ?

[feral ridge]

It's the Galaxy 21 Ultra

[quasi pendant]

seems you are reporting 3 issues

1. posters are not downloaded
2. connection issues ?
3. is not clear to me from the 3rd screenshot

[feral ridge]

The mission was not completed properly. I can't even log in sometimes

And my Galaxy S6 is pretty good at gaming, and the Galaxy a42 is not as good as the 21 Ultra

S6 plays with other users and 21 Ultra42 doesn't work

[signal swan]

@quasi pendant Myself and clubmates running Samsung S20 and S21 still get constant issues with frame rate drops (worst being on Paris and Singapore) and overheating. My device (S21) spikes to 42 degrees within minutes of opening ALU and has gone as high as 45 where it dropped down to under 30fps. This is in performance graphics settings. Would be good to see these specific devices targeted for improvement in future hotfixes if possible. A lot of people seem to use them. Thanks for any help you can provide in trying to resolve this

[formal frost]

I'm playing on Realme 9 Pro.

[quasi pendant]

Thanks, we will look into this

[quasi pendant]

These are on the top of our list

[formal frost]

Thanks i hope it will be fixed in the next update.

[signal swan]

Thanks 🙂

[subtle sand]

@quasi pendant hey bro kindly look into this matter

[quasi pendant]

Long story short it's complicated. But we will kindly take another look.

[bronze perch]

@quasi pendant bro could you please look into this as well

It's a weird graphics glitch I've been having where blobs just kinda appear.

I'm using an Infinix hot 30

[copper sinew]

After this Tuesday update, bit of hope on my Snapdragon 636, was playing High Graphics & 60 FPS enable kind of equal, even sort of better, in smoothness than before at performance (now 2 choice only: default or High, perf settings gone). Saw improvements....

But than had to come back at Default, 60 FPS.

• Paris STILL CRASH on loading Sacred Heart, VERY laggy.
• Singapore
• Rome
• Norway
• Tuscany (some Osaka).

FIX LAGS & crash ON THOSE TRACKS, maybe make a button that turn off lights or something, to fix the game. We need smoothness, not new lighting. Thank you

[slate bone]

@quasi pendant Bro i am using redmi note 11
Snapdragon 680 .
Please tell me whether I can play asphalt unite in my mobile or not.

[scenic ice]

U guy's are still stuck here i deleted the game 2 weeks ago now I'm playing valo

[noble helm]

rewind has gone.

[noble helm]

I don't know why this board is needed.

[neon hound]

After update us Midwest

[soft orbit]

look at the impor part icon 🗿 it moves

[woeful summit]

Unite not launching on Qualcomm v777 driver 💀

[minor trellis]

Are dynamic shadows back in this hot fix?

[runic ore]

@quasi pendant Shop is fixed now. Lag has been fixed at a few places on the newer tracks, but still unplayable for the most part. And for the old tracks well, it's still the same, and tracks like Shanghai and Rome, while the frequency has reduced from day 1 of Unite, are still largely unplayable. Device: Redmi 9 Prime.

Uncalled guest: Play Games Beta version of the game is stuck on the loading screen after updating.

Shanghai gameplay isn't anything much better than this now either.

[wicked pilot]

I started Racing Master

[wicked pilot]

Wow u got new effects, that's cool bro

[neon elm]

i have snapdragon 8+ gen 1 and there are frame drops while playing multiplayer and events in nearly all tracks.Please solve it in the next update

[minor mirage]

Can anyone solve this problem I can't connect 😢

[signal ore]

This option will be inactive if you are underage according to your region's data protection regulations.

[minor mirage]

Well how can I adjust the age

[signal ore]

You can't, you need to contact Customer Care and they might change it

[ionic crescent]

Hotfix really improved the graphics and fps in my device but the tree and rods still have pixelated shadow, also the glare is still not working on me (running on 1440p- Helio g80, 41-56 fps)

[sweet cosmos]

Bro I start playing Multiplayer

And still no respond looking for location bruh

[quasi pendant]

hi @mild pelican could you let me know what device do you have ? and what firmware?

[runic ore]

funny how my phone's got the same processor yet it gets like 14 fps instead of 41

[copper rover]

They should display the player's ratings in the season series after a race ends. It's really annoying to check in the leaderboards all the time

[eternal imp]

When will we be able to have the new shadows instead of the pixelated shadows?

[copper sinew]

After this Tuesday update, bit of hope on my Snapdragon 636, was playing High Graphics & 60 FPS enable kind of equal, even sort of better, in smoothness than before at performance (now 2 choice only: default or High, perf settings gone). Saw improvements....

But than had to come back at Default, 60 FPS.

• Paris STILL CRASH on loading Sacred Heart, VERY laggy.
• Singapore
• Rome
• Norway
• Tuscany (some Osaka).

FIX LAGS & crash ON THOSE TRACKS, maybe make a button that turn off lights or something, to fix the game. We need smoothness, not new lighting. Well, ......
@peak lion @solar quest

[woven skiff]

Bro? Game renders at lower resolution than the screen?

Also give us custom graphic setting please, not "high quality" graphics that turns out to be absolute potato and trash TAA

"Performance" mode looks way better than "high quality" mode for sure

[runic marsh]

Yo guys what gl fix in new update?

[thin slate]

Bruh

[buoyant belfry]

@quasi pendant When are the new cars coming? Iam bored and iam waiting

[quasi pendant]

Not my domain but If I have to guess i would say next update 🙂

[buoyant belfry]

I would need to suggest some cars to dev team where should I do it apart from the cars suggestions

[karmic rivet]

Suspicious error 🤔🤔

[stark bluff]

notice the lag at fifth second and because of that the car crashed
the lags are frequent in Paris & Singapore track!!

[spare ridge]

Most of em r gonna be p2w anyways no point of asking for new cars

[silent cove]

usual folklore, desperately asking for new cars, like Absolut, and then complaining how p2w it is

[twin iron]

does anybody have this problem?

[tropic tartan]

After the update, high graphics look like default graphics💀

[twin iron]

@quasi pendant did you fix the problem of my game crashing when i try to open the store? because know i can open it without the game crashing

[quasi pendant]

if it works then we must have 🙂

[spare ridge]

Exactly, imagine getting excited for new cars if ur f2p lol

[red nimbus]

Yeah me too,high graphics feel like default graphic
Its worse update

[random prawn]

Same here

[covert quarry]

The game is in a very low resolution and without shadows, apart from the new engine and nitro sounds that did not come to mobile.

[fierce scroll]

Daily events, syndicate store and every offer in general does not load

[tacit basalt]

It loads like 2-4 second on iOS.

[winter comet]

Same issues here. After the new hotfix , the High graphics looks like default graphics. Complete Potato 🥔

[severe flax]

I can't play MP1 +MP1. It searches for players and location and never finds anything.

[tidal jolt]

Same Phone same problem for me

[runic marsh]

Yo gl good job u guys fixed 70% of lag now fix the texture

[sleek olive]

After the new update, the phone is getting the heating problem again to start 🥹

[blazing forum]

Nice hotfix 🗿

[lapis geyser]

Yes GL, give some love to club chat, it's unusable

[fervent meteor]

Happened to me too and I lost my position because of it

[stark bluff]

please introduce a lag-free pass, I'll certainy buy it!

[inner pier]

Paris still lags so much in MP

[gentle cedar]

Grand Prix practice failing to load

Everything is fine except for grand prix for some reason

[shut eagle]

Please, stop taking my fuel and tickets for this(does not only happen in this gamemode)😭🥲

[placid grotto]

Biggest issue for android players,respawn button used pe the ones from PC and controller

[quasi pendant]

would need some player ids to look into that

[vital radish]

still issues with android... not able to play game in moto g64... moto g64 has Dimensity 7025 but it doesn't support ALU even at default resolution. My Tecno Pova 3 has Helio G88 and i am able to play ALU at default graphics... even though it's lacking in that too. kindly fix the issues for both my devices.. Asphalt 9 i was able to play in both devices at high resolution without lagging or minimum lag.

[vital radish]

same issues with me...worst graphics after second hotfix update

[quasi pendant]

To answer all your question about motorola devices using GPU IMG BXM-8-256 gpu
we had to create a special profile to workaround some issues and that's why we no longer have a high profile
but we will be looking into adding it back somehow ...

[cloud vault]

That's happening for all clubs, even in my club too

[rotund sail]

why do the cars look so deep fried

[unkempt breach]

i cant join game but my internet is fine

[nova topaz]

Now what happened, why is this game getting spoiled again and again

[unkempt breach]

tbh a9 was better than alu

[peak lion]

You still getting this error right now?

[vital radish]

Atp stop rolling these nonsensical hotfixes. What's with the crash fix when the screen has to black out in the middle of the race? Frame rates are way worse tf are they optimising?

[ionic crescent]

forgot to mention that it feels like my GPU is not really getting used to its full performance, my device doesn't seem to be heating that much compared to other games that utilizes both cpu and gpu

[severe flax]

Besides not being able to connect to Multiplayer, I am also not having any reputation added for me. That is if anyone actually watches this channel as obviously nobody is for Customer Care.

[round spear]

WARNING: FLASHING LIGHTS
(This is not an edit)

[rich magnet]

Frames rates in each mp track has gone downhill after the latest hotfix. Atleast before the hotfix it was bearable,now it just lags and stutters in every race & track especially all Paris,Rome tracks.
The lag,the stuttering in every mp race is ruining the gameplay.
Device :- IQoo Neo 6
Snapdragon 870

@quasi pendant

[buoyant belfry]

@quasi pendant Same here. Too much frame drops on all tracks across on my Real Me Gt Neo 2 - Snapdragon 870

[patent orbit]

Still no multi-player for a month straight now

All I have been told is that the team is investigating. This has been going on for nearly a month. No further information had been provided to me as of now. @peak lion @solar quest

[peak lion]

Very sorry about that, I'm pushing for this every day and the team has ongoing efforts trying to find this. It has affected few users and it's proving tricky to find what exactly caused this, but progress is being made. I'll let you know ASAP when this is fixed 🙏

[fervent minnow]

same with me lol

[patent orbit]

The problem is I feel like they may not even care that much because it's barely affecting anyone. I have spent thousands on this game, and have 250 cars and almost all them maxed out. My investment is essentially useless until I can play MP again, and that's if it ever even comes back. And they won't even compensate me with tokens or credits or anything either

[fervent minnow]

world series doesnt even show up

[patent orbit]

And it sounds like the team hasn't even found what the cause is yet, so based on that I don't think it will be fixed for a very long time. Very disappointed in how this is being handled

[fervent minnow]

i just noticed u have credits in minus like wth

[patent orbit]

Refunded purchase.

[patent orbit]

Like if it's not gonna be fixed anytime soon I wish GL would just refund me my purchases lol. They're useless without MP.

[peak lion]

That shouldn't be the case, they have pinpointed what it is, it's a matter of being able to deploy a fix for everyone. since everyone affected has slightly different circumstances

[finite goblet]

Pursuit mode:

1. Disable friendly fire
2. Disable emotions panel if it's disabled in the settings
3. Don't force TD to drive forward when driving in the backward direction

[patent orbit]

I understand. It's just frustrating to not be able to use the most important feature of the game after being so dedicated for years and spending a lot of money. I even asked if they'd just refund a bunch of my purchases because of this and they won't do that either. If they fix it soon then it won't be a big deal. But I remember when my A9 bank was glitched and it took over 6 months to fix it

[peak lion]

Yeah I totally understand, and again from my end I'm really sorry it's taking a bit, but trust me I'm asking for updates on this every day and good progress has been made, just waiting like you now for the moment they have a solid fix

[patent orbit]

Okay. It's probably a complex issue. Though I've never seen a game company other than GL take weeks or months to fix something. I play CoC as well and that company fixes everything in a day basically. But again I don't know the technical details of this issue so I won't make a judgement

[pure monolith]

Fix Annoying emoji button

[burnt talon]

What just happened to my "R3BELS" event coins? Just started "Shadowed Roads" and my account zeroed. Was around 200K, probably not enough to complete, but now I have nothing and can't even advance to stage 1.

[shut eagle]

Is anyone else here having this 'classical' infinite loading screen issue from time to time?(It shouldn't be a connection issue from my phone)

[prisma iron]

@quasi pendant had that today as well. Then the screen went black and I had to restart it.

[lapis geyser]

Why?

[signal ore]

It's a visual bug, you actually get the TC

[red nimbus]

Please fix the option of graphic quality
The high quality same with default graphic

[ivory oar]

loses synchronization, freezes

[ivory oar]

Not have low graphic too. Only standard and high

Loses profile. Profile reset in start game download.

[clever remnant]

PC passes to buy

Phone passes to buy

Hell of a discrimination Lame Loft 😡

[barren kestrel]

Why I can't login my 2nd account

[fiery seal]

When I go update the game gor 329 mb it makes me uninstall 8 GB's of apps

[hasty narwhal]

hello

[celest roost]

If ya have a game console like a Xbox then ya can connect y'all's Gameloft account to ya's phone and then to ya's game console

[pseudo gate]

what device are you using?

[barren kestrel]

Game is sucks after Tuesday update

Thanks for ruined the game again

[clear shuttle]

Having a star up any car mission at this point of the season is kind of stupid. This is disproportionately penalizes those who maxed all the season cars early on. I don't remember having a star up mission this late in the season before.

[desert ridge]

If the car is not needed, I won't star up the car, just keep it sitting in the garage. You always need some spare star ups in the garage for missions like this.

Anyways, the game is dead

[sweet umbra]

Fix the damn recent ui bugs gameloft,the entire ui is glitched now

[clear temple]

Connect and Community are grayed out.

[coarse halo]

This thing stopped working after last hotfix idk why (controler)

[gentle cedar]

I'm quite certain the Token car is gonna be amazing once I get enough blueprints

[gentle cedar]

I'm pretty sure 15

[steel valve]

How many notifications are necessary that the round is about to end?

[wicked pilot]

@patent orbit Watch claim button , need to be improved

[signal ore]

That's an issue of the Google Play Store, not ALU

[signal ore]

This option will be inactive if you are underage according to your region's data protection regulations.

[ionic crescent]

The game is always giving me duplicate rewards instead of one, this is where i get -1 trade coin, it showed again after i star up my car

[silk ether]

These things are appearing in front of me that are hindering my race since the Unite update

[patent orbit]

@peak lion customer care sent me 150 tokens and closed my ticket, but the issue isn't fixed. What does this mean? Let's be honest 150 tokens does nothing for this issue

[peak lion]

Likely just some tokens while you wait. I'll double check with them

[twin iron]

nvm it is back to crashing maybe it is about how many deals there are in the store?

[formal sparrow]

@peak lion hello
I can't find any option to send private messages in the game I only have access to club chat? Is this an issue or there is no ability to communicate outside the club chat in the game?

[vital radish]

hello,the graphics of this game revert me back to low quality graphics and its not optimized for the game
device name:samsung galaxy a51

[patent orbit]

Okay please let me know. I don't understand why they closed my ticket. Makes it seem like they think everything's good which is not

[void elk]

My game keeps crashing on tracks like Norway, Paris, Singapore. Can you guys check this? My phone is a galaxy a22

[slate isle]

Its hard to play team pursuit with emoticon reactions on. Can we disable it or at least make the position customisable just like tap to steer buttons?

[cobalt needle]

I have more than 10GB of free space on my device, but when I try to update, Google store tell me to erase the apps to have some space, anyone know why this happens?

[ruby tulip]

@solar quest could u just increase the drop rates of car hunt by a little bit please mate

[sleek kelp]

He’s not a dev + out of office

[twin iron]

i reccomend restarting your device then try again
doesn't work?
then delete the game and then upload it back (if you have gameloft id or something similar that is)
i do it all the time and it works all the time

[warm cradle]

I have this issue it's really annoying I crash because of it

[signal ore]

Try force-stopping the Google Play Store and clear its cache, then try installing the game

Also make sure the Google Play Store is up-to-date, check updates by tapping on your profile picture in the store, go to Settings, expand "About", and then tap on "Update Play Store", you need to exit the store while letting it run in background (typically by using your home button)

[sinful tulip]

My phone is burning when playing the game

And it stutters so hard, esp when my phone heats up. I already turned the graphics down

[signal ore]

What is your device?

[sinful tulip]

Samsumg galaxy S10e

[signal ore]

What quality preset are you playing with?

[sinful tulip]

Quality presets? Everything is on low

[little radish]

@matiastrujillo664 mi canal de Youtube necesito 50 suscriptores para hacer envivo para monetizar

[young kernel]

English please

[sleek kelp]

Not worth tho, that’s just spam of their channel.

[fading bolt]

My game won't open on the phone for two days now.

[vital radish]

can't play riot jaguar xjr -15 .

[red nimbus]

@solar quest I think this game has been updated several times but there are still many bugs, for example, I played multiplayer 4 times, when I wanted to enter the game it was force closed.
And the graphics settings are back again to bad graphics, even though my device is capable of running high graphics.
Please quickly solve the bugs and optimize the game before I uninstall the game.

[calm oriole]

Quickly 😁

[red nimbus]

Yeah quickly i hope🤣

[chrome tide]

@solar quest why bro i buy event pass

I have already LP

[ocean narwhal]

Yeh same with me

[upbeat frost]

I hope this is a bug. If not a bug then it's a joke.

[gentle cedar]

The event visuals don't even load for me lol, neither do deals in the shop

[midnight hatch]

still cannot connect with facebook? im forgot my ID how restore back my account?

[lost viper]

It's been over a month now since our last conversation

Why is the game still getting stuck at the loading screen everytime and why are all the hotfixes making the game run worse than it did after Unite initially launched? 😕

[cloud pulsar]

Any chance the game will run as well as A9 on helio g85 processor in the near future?

[marble cedar]

nevinpie has been warned

Reason: Posted an invite

[gentle cedar]

Why does everything fail to loadd

[ocean narwhal]

That happened to me before, but i uninstalled the app and then re-installed it and it started working

Or maybe try and restart ur device

[gentle cedar]

I mean this has been happening since unite launch so idk

[sage pawn]

Combination of poor programing and inadequate servers

[lapis geyser]

Asphalt Legends Connecting 🥳 United wasn't the best choice for name, maybe next time 😄

[waxen dune]

Plase MediaTek Helio G88 fix

[lapis geyser]

MP server down ?

[lapis geyser]

I hope you fixed something else while breaking mp 🤞😆

Maybe, just maybe, the chat is trying too hard to render itself unreadable, and everything is lagging as a result 😂🤣😅

Is ALU really an arcade racer, or a find-the-missing-word sort of game?

[worthy light]

Same issue

[lapis geyser]

Yep, same thing here now as well, can't open game. An hour ago I could at least do a couple event races even if no mp. Now... nada

[willow marsh]

I find it odd that my s24 plus is laggy on a few tracks such as Singapore. My old work iPhone XR is fine and plays it smoothly(except for that pauses that still happens).

I was hoping that a device so much more powerful would work better.

[unreal wing]

Fix it, please

[willow marsh]

Unfortunately you own the legend pass. This requires the event pass. I guess it could be a mistake. Hopefully it is and they change it.

[unreal wing]

Yeah, it is a mistake. They have to fix it.

[undone mauve]

Totally not working

[little radish]

It won't let me install asphalt 9 on my Xiaomi a3 2024. I have version 14. Could you please install asphalt 9 in version 14?

[weary whale]

hey guys i recently bought the unite fund and it sent me back to the loading screen but when i went to check it out it appeared as locked behind payment and i lost RM45

[zealous oriole]

Hey @glacial prism i just came back to the game and was originally playing it on my pc but i want to switch to mobile. I don't know what my gameloft or player id is but i am pretty sure it was connected to my xbox account that i had, the phone is androied

[sweet cosmos]

Bruh

[gentle cedar]

Yeah the Saleen does seem to have stability issues. I also have wall ride and ramps issues with the car

I also like how the 4 times I chose the Aventador J, I got into the security team. Meanwhile, the 3 times I chose the Saleen, I'm on syndicate team. Thanks, game

[south flax]

Sometimes ads like these pop up with no option to close or go back, i have to restart the game to continue playing, the annoying part is that if this ad pops up, it keeps coming up after each multiplayer race for the next set of consequetive races for a certain period of time. This issue has been present since A9 and has been reported since but still yet to be resolved

[runic marsh]

Tyers r shiney then glass when can see that rode ._.

[daring pivot]

we need an answer quickly :-'(

[willow marsh]

It will be fine. If they mess it up they will just give us the epics anyway. No worries. Mediocre car anyway.

[clever hill]

20,000 is't enough. Many players can make 20,000 in one day.

[spice birch]

Win without any reward?

[cloud pulsar]

Bruh there are also people who have a life that play this game. Adding more points just means they push the rewards further apart. They are not going to add new rewards.

[ivory oar]

Please fix network mode game. Freeze start, race, disconnected.

[vital radish]

Good lord. 🫤

[vital radish]

Only a week ago our neighbourhood tower was vandalised so I had to use data roaming with a speed of 1.3MB/s. It worked fine, only had a few lags during MP races but it wasn't bad.

[unreal wing]

We are still waiting for you to fix the bug!!!

[daring pivot]

Yes we are also waiting on switcj

[ionic crescent]

i hope they make a good use of gpu

[covert widget]

great view

[hybrid gazelle]

https://www.twitch.tv/rpm_nick_/clip/SecretiveIncredulousWheelYouDontSay-LARlI0oocB_JD_ad

Fix this pls

[crystal patrol]

Every morning 8 notification 💀

[ionic crescent]

My fist race in classic mode

[vital radish]

Ohhh u poor

[lunar siren]

@glacial prism Hi, since the recent update, my phone is heating up like crazy, and discharging quickly even after emptying the cache. Help me Legends.

[twin iron]

@quasi pendant rewards at stage 5 are limited

[unreal wing]

Here since the first day of the Unite update

Now give me EIPs as a gift. Let me know if you need my ID.

[sturdy flicker]

Asphalt 9 is asphalt unit???

[cobalt fern]

ye

[sturdy flicker]

My account in asphalt 9 is lvl 15
And in asphalt unit 1
Why?

Deleted?

[cobalt fern]

I don't know, are you logged in with the same social account?

[sturdy flicker]

Google play

I login with google play

[buoyant belfry]

@quasi pendant Can you please fix the Nitro sounds effect on Android. It is different as compared to windows 😭

[hexed fjord]

@solar quest @peak lion @quasi pendant Could you please provide an explanation as to why the Jesko blueprints were not available in card packs during the recent TLE named "Hottest Cars of Asphalt" but the Gemera's blueprints were available in card packs in a TLE named "Mayhem Event" which started shortly after? Also, right now, the Bailey Blade is available in two freaking card packs. So why was the Jesko excluded? Please just bring it in card packs. I have been waiting for a considerable amount of time.

[stark bluff]

pathetic graphic designers in game, the bar shouldn't extend

[vapid shuttle]

?.. can you fix this?

[lapis geyser]

Nothing to do with graphic design, all they need to do is learn to count

[patent orbit]

@peak lion to be totally honest I am nearly about to throw in the towel for good if this MP issue isn't fixed soon. It's been at least a month if not longer now that I can't see any multi player series. Like what's the point if even playing???

[worn monolith]

Why stage 2 race cost 2 tikcekts

[zenith merlin]

performance mode not available, only default and high quality
(Galaxy A05s)

[finite goblet]

GL take care of this. First there were 29 conditions but you couldn't get the last progression reward, cause it required max rank to achieve. Now, with 27 conditions, you can't get both EIPs from progression without max rank which renders rewards useless. Do the math!

[regal tartan]

@finite goblet using overlock you don't need all the EIP

[marble cedar]

shreyyas17 has been warned

Reason: Bad word usage

[finite goblet]

Yeah, IK. OC chips are just too worthy for that.

[outer ingot]

Asphalt please tell me only one thing.. whether you going to fix the ongoing issues I'm reporting to your customer care
Or please tell me not to play.. please I can't take this anymore

[red nimbus]

Why is so lagging paris??

[daring pivot]

because jesko is in the clash shop maybe

[scenic thistle]

Compared to Asphalt 9, there are not many substantial changes except for the new nitro effect, which is great and gives a sense of traveling through time.

Similar to Overwatch 2, the UI has been changed for the worse.

1. The left upper corner is empty, where the task center, garage, and profile could have been placed, but instead they are placed on a dedicated main page below, which lowers efficiency (for example, if I am on the store page and want to go back to the garage, I have to go back to the main page - click on the garage, rather than clicking on the top garage button directly as before). I suggest deleting the main page altogether.
2. The notification banner is too large and obscures content, and it really looks ugly.
3. There are too many black elements, which give a sense of unfinished work.
4. If possible, I hope that special races are like career races, with the tasks for the current race displayed on the right side of the game screen, making it easier to complete tasks.
5. If a controller is used, there will be a large white rectangle that occupies a lot of space but only displays a few small buttons, which is very redundant.
6. The color mask for unlocked vehicles in the garage is too dark, making it almost impossible to see the vehicles.
7. There is no display of the fastest race results in special events, which lowers efficiency.
8. If possible, hope to increase the average speed display of the race.

[twin iron]

gt4 clubsport special hunt is gone

[covert quarry]

Where is the special hunt that disappeared out of nowhere?

[worn monolith]

Nice special event just removed

[flat flower]

GT Event missing

[peak lion]

#🔥・hot-topics message

[hexed fjord]

That's not a good reason because it's going to take forever to unlock and max out the car, which doesn't make any sense. It needs to be available in card packs. That's just the truth.

[hexed fjord]

@peak lion Please do something about this.

[silent cove]

Jesko was available via bundles. We may not agree with it, but it was a decision they made, its not first nor last time we see such thing to happen for particular TLE... I was waiting for Jesko packs for such a long time that I managed to fully max it via clash store, with some wild cards and bundles. It is how it is. You have to wait longer, maybe packs for token will appear at some point.

[cinder wren]

How do I contact to the customer service to change my age, I have been solving problems for months, still no progress

[hexed fjord]

I understand what you are trying to say, but this is something that needs to change. Cars better than or just as good as the Jesko have come and gone in card packs, but the Jesko has not. It is very strange logic.

[gaunt solar]

please fix this issue gl

[unreal wing]

I agree with everything written, especially No.1. It would be also nice if they make more room for nicknames in mp club leaderboard, also to enlarge the font where it is too small...

[silent cove]

yeah I already suggested this a while ago. Makes no sense to shrink player names so much and at the same time leave so much wasted space around.

Android and mobile platforms in general need new nitro sound effect as well as platform indicators for lobbies to be on par with windows.

[shut oasis]

Issues with android are vast@peak lion I'm using Samsung galaxy S23 Ultra snapdragon chipset. When can android users expect 120fps? When can we expect to see lag issues resolved across all events? When can I expect to have full control of vehicles as their stats state? How is it you are unable to give these answers? When are you going to accept your ability to implement a stable environment fair for all players?

[outer pulsar]

Um, the old picture.

[ionic crescent]

@Boost can these be fixed in the next hotfix? low quality car textures, body and tires which that looks like a decagon shape, missing glare and headlights, nitro sound effects, disc brake not glowing,pixelated resolution on 720p screens below, lag spikes in rome, osaka, singapore, norway, ads not giving any rewards in token and credits relay packs, thanks in advance

[gentle cedar]

Paris is simply unplayable.
My car literally goes slower in Paris compared to other people in multiplayer and there's absolutely nothing I can do about it

[cobalt fern]

post a video

[gentle cedar]

Starting the race my recording literally crashed and I had to start another one. I don't know what to tell you anymore, this is atrocious.

Everyone got through it like no problem while I was literally falling behind because of the lag. You can see literally no one else on the map

This isn't even the laggiest part of Paris. The recording literally couldn't handle that part and crashed

[twin iron]

@quasi pendant my game is lagging and crashing at normal races

[dapper kite]

This is the biggest problem for players playing on the phone on the Paris map. I play on both the phone and the PC. While I don't have problems on the PC, I have the same thing you said on the phone. I don't have any solution for you because I couldn't even find it.

[gentle cedar]

Exactly. Huge disadvantage that should be fixed asap

[dapper kite]

I thought it's an issue just for me until I joined the server to research this

[gentle cedar]

Another huge problem that needs to be addressed is the combination of texture glitches and low resolution. When driving you need to look where you want to go but in many cases, you either couldn't make out curves and directional arrows because of the low resolution or get your vision literally blocked by texture glitches. Yeah you can use the mini map but terrain changes and ramps are invisible on the map so there's no real alternative to a fix. This is a huge and problematic disadvantage for mobile players who are already suffering from massive frame drops and should be fixed ASAP.

[dapper kite]

Yeah there is a lot of optimization problems on the game, sometimes even on the loby not just on maps

[gentle cedar]

Texture glitches appear consistently in every map except for Singapore. Tracks like Shanghai, Scotland and especially Cairo are hugely affected by texture glitches as they literally block your vision in crucial parts if you want to play optimally.

[gentle cedar]

Yeah when trying to get Paris lag clips, 3/4 multiplayer queues failed to load which lose you fuel for some reason. So with the 4 fuel slots of my Renault, I literally got 1 game out of it

[dapper kite]

That's sucks man

[rich magnet]

Exactly 💯

[red nimbus]

I want to ask gameloft about this asphalt legends unite game, he said this game is an improvement and expansion of the previous version of the game. but what I feel is the opposite, this game is a downgrade from the previous version where the graphics in the previous version were very detailed and HD now it's like a pixel game that has very poor graphic quality, especially on mobile.
I hope you can improve this game so that players can play with fun

[prisma iron]

First time getting this on my Red magic.

[grave bluff]

Are those raindrops or pixels?

[prisma iron]

Pixels.

[burnt dove]

Is it bugged ? I did 6 races and it's still at 2 (finish the race condition) and didn't received the rewards

[burnt dove]

@cobalt fern

[cobalt fern]

are you sure? it works for everyone

[fervent ledge]

Why is my 16 gb ram high processor lacking graphics at max

[limpid trail]

You have to claim it manually

[pseudo gate]

Since a couple of minutes i m facing Error 1-3-9 Connection Error and can not play. But my connection is working fine

[hazy zenith]

Me too

[vital radish]

Same here

[pseudo gate]

seems back now.

[gaunt sigil]

The game fps has been dropping alot...I hope they can fix this

[ebon mural]

the solution is very "simple" - a phone with SD 8 Gen 3/2, zero issues

[spare ridge]

Even better is to buy a laptop instead, buying a new phone for a game is ridiculous

[sleek kelp]

Not an android issue

[vivid wadi]

Oh Sorry 😅

I think the problem with my Cell would be the lack of compatibility, the game runs at 60fps but it seems to be below that.

[grave bluff]

I'm out here with a snap 855 and an exynos 9820 with barely any issues

[gentle aurora]

Game works great on s24

[twin iron]

i tried racing 4 times and all of them ended up with a crash my tickets have been wasted my fuel has been wasted and my time has been wasted i am olso disapointed

[marble cedar]

hamsome0488 has been warned

Reason: Bad word usage

[vital radish]

the graphics are terrible and asphalt 9 plate on alu?

[vital radish]

@cobalt fern I am having a issue. I don't know if the game is designed such or this a issue so please help. Like when i try to drift some times and i press the drift button it automatically stops drifting but i have my finger still on the button

[little mango]

Anyone else having issues with game synchronizing forever ? Can't open the game anymore today

[blazing nebula]

Yup, on all platforms apparently, plus ads don't even show up or don't load, try opening game through your mobile data, don't be connected to the wifi

[solid summit]

Why not giv Daily tasks as a separate button on the top task bar. Going to home and press daily tasks every time is brain pain.
The game does not even show up claimable goals after completing them like Legends used to do.

[blazing nebula]

True, I just now addressed this issue on the windows channel as well, as well as the garage and season missions

[solid summit]

Nobody asked for a chat button too, the old panel on the side was perfect like COC has. These aren't even worthy of being called improvements

[blazing nebula]

Fr, now it's like a completely downgraded game in all aspects, A9 was looking perfect already in my opinion with a few bugs that could be tolerated

[solid summit]

I forget claiming them when I am try harding in mp1, with how much even more cancerous mp1 has become, I don't even move away from daily events and multiplayer section of home screen.

God forbid where the clash button is hiding too. I still don't know how to access it on the get go.

[blazing nebula]

Yeah, this UI is looking awful, people loved A9 because it was looking clean, organized and presentable, but now what did the do

[buoyant belfry]

Yes

Old UI combined with new ALU colour combination

[blazing nebula]

Even the colour is looking like dull purple everywhere now

[vital radish]

After recent hotfix update high quality graphics looks like low graphics.Did they fix that problem?

[buoyant belfry]

Not yet. I don't know what's wrong with their entire team. They messed a great game brutally

The new engine screwed everyone and everything up

[blazing nebula]

Fr man

Just return back to A9, I'm sure anybody would want this, especially after seeing how bad the current situation of unite is

[tawny lintel]

Yeah, why did they make the game look like purplish? I can't even see cars now in garage

[tawny lintel]

For that currently I'm playing A9 CN

[buoyant belfry]

Too much of colour ruins things up. Especially in garage. I do like the colour combination of Black and purple. However it's too colourful which the cars looses their details

[blazing nebula]

And cars with pure dark shade which aren't visible on many maps

All these unnecessary graphic requirements with poor optimization will instantly kill any players interest to continue playing the game

[tawny lintel]

Right, now I am thinking why did they even providing the car colour if they wanna reflect only purple color

[buoyant belfry]

Exactly looks like they are cutting their legs by their own hands. Looks like they don't want any money from players anymore

[blazing nebula]

https://media.discordapp.net/attachments/474217504525516800/1269489952073318460/20240804050829_1.jpg?ex=66d91ea6&is=66d7cd26&hm=35fc588048a140582d91fd348e924820312cdaa64dd21a4ca5b7dcceccf62737&

[blazing nebula]

Just look at this, even they can't see anything here can they?

[tawny lintel]

Next level Graphics 😢😢

[blazing nebula]

And especially after killing the performance of top S class cars as well which I have paid a lot for, and now what they look like today, what have they done

[buoyant belfry]

That's called powercreep my friend

@quasi pendant @peak lion Can you guys let us know when are you going to properly fix this game in terms of performance issues. Like fully optimise just like how A9 was before?

[blazing nebula]

Even on the lowest possible graphics setting game lags and shutters too much throughout the entire race consistently, I have never faced this problem in A9 over the last 4 years

[buoyant belfry]

Me too. I think honestly the devs wanna kill this game for Android devices. This could be the harsh reality

I wish iam wrong and if the devs could change it and fix it completele for Android devices once and for all without any issues or complaints

[cobalt fern]

More fixes are planned for next update

[solid summit]

Ye look at this too

[buoyant belfry]

How u know? And which fixes are you talking about please specify

[cobalt fern]

Wait for patch notes

[solid summit]

After how at least the game became more fps recently, I am optimistic about it too

[blazing nebula]

Uff, nothing is visible at all

[blazing nebula]

You mean 10fps?

[solid summit]

But I often believe devs 100% don't play the game, Singapore is a prime example of that. What the f is even that track bruh

[buoyant belfry]

I have been complaining to Juan Mutley and Team ever since the launch of AlU. Especially because of the lag and frame drops. Can you please pass this message to LIZ too?

[civic notch]

They are going to optimize further, but they have heavy hands.
Even the devs understand some people on Android are experiencing an unbearable fps gameplay...

But please dont push too much limits on people. Asking constant question isnt gonna get your optimization.

[cobalt fern]

Can you calm down instead and have a grain of patience?

[solid summit]

Lag + goddam where I am even heading which turn, can't see over the destructible objects

[blazing nebula]

Just a lazer maze, and it bleached both my eyes too much that i couldn't continue playing more

[buoyant belfry]

U should appreciate me iam being patience since last three month since july

[blazing nebula]

Exactly the same issue on windows/steam as well

[solid summit]

Lol ye bruh chill, game dev is indeed a tedious job. They have the vision just execution needs bit better

[cobalt fern]

Guys if you have nothing to report (yes they're aware of the issues reported above) please don't chat in this channel, thanks for the reports and for understanding

[solid summit]

Lots of games suck in the initial phase, heck cyberpunk took 3-4 years to optimize. Hope it takes 3-4 months for Unite tho