🍏・ios-issues

[stone wagon]

Very fair match u Gameloft pls fix mp match

[vague tulip]

Your demand for driver?

[drifting latch]

This place isn't crested to join clubs. To propose your recruitment to other players, go to #🍏・ios-clubs

[gilded aspen]

Completely normal, you’ll just have to play better

[vague sonnet]

all events disappeared

[drifting latch]

Why am I not getting a reply for the second week now, like at least tell me the reason u guys at so busy because it’s not normal to wait so long for such a big companies reply

[naive violet]

do you check at the right acc if you got a response? contacting them on one platform and checking for response on the other platform won't work. wouldn't be the first time this happens

[drifting latch]

I checked on the same account and device

[wary vault]

It doesn't matter what's the most important thing to play

[wary vault]

Ок

[brazen jackal]

I don’t know if it’s an issue but I made a club and my friend tried to join, when I tried to recruit them it said that the player ID was improper, and when they tried joining my club it wouldn’t show up even if I put it on public, again not sure if this is an error in the game or personal error but I would like to point that out.

[naive violet]

Do you and your friend play on the same platform (both iOS)?

[brazen jackal]

They were on switch I believe

[gilded aspen]

You have to play on the same platform

Meaning if your friend is on switch, you must be on switch for them to be able to join your club

And vice versa if you are on ios

[brazen jackal]

Oh

Thank you

[mystic pond]

Huh?

[gilded aspen]

Known glitch, game thinks it’s 1* due to it being the free try car

[vernal pecan]

Free try bug

[ruby adder]

🐛

[stiff pike]

Imma see how long it takes to fix itself

[night valley]

I mean its not terzo milemeno

[night valley]

Cant access to news

how can i access to it i have wifi and everything

[naive violet]

It’s the worst homepage in the web, taking ages to load that last %.

[shell garnet]

Restarting it often helps reloading instantly after it gets stuck on 99%

[crude palm]

@vernal pecan idk if this is just a visual bug but the Jesko Decal inside the Daily Event right now is supposed to be the Grand Prix decal. But after claiming, it shows that I have the Drive Syndicate Decal. The Free Decal and the Decal in the Paid Pack are reversed.

[blazing elm]

I have issue

Having issue in accounts

[patent oriole]

Mines

I don’t even have the car after claiming it

[queen flint]

how do i transfer from ios to windows

[vague tulip]

Make a request in Customer Care.

[silver python]

Can someone help me I kinda screwed myself over on a road test by buying some cards for the car but now I can’t upgrade the car for the other races to get xp, I also don’t want to spend any money. I am fine if there is no other way

[naive violet]

Youre done with this event, no other way than spending money

[silver python]

Dam, thx tho

[ruby adder]

💳

You need unlim cc

[barren sparrow]

how to redeem code?

[vernal pecan]

https://www.gameloft.com/redeem/asphalt-9-redeem

[barren sparrow]

tysm!

[willow pumice]

where can i find redeem codes in this server?

[sonic delta]

After 5 years playing @vernal pecan it is to be miserable to give away 100k for the 5th anniversary

[plucky oyster]

sojitradev has been warned

Reason: Posted an invite

[marsh mortar]

in touchdrive when i want to go do a barrel roll the game randomly switches the choise a few millisecs to the jump

[plucky oyster]

greedimpholia has been warned

Reason: Posted an invite

[marsh mortar]

now the gane randomly exploded my car when i was first

GREAT

[plucky oyster]

just._.er1c has been warned

Reason: Posted an invite

[fringe grail]

Anyone else having ad issues? You need to close out the game and restart it to get the next add to work.

[vernal pecan]

next time that happens, can you please press on the i button and take a screenshot of the ad info?

[fringe grail]

Yes, but it’s every ad

[fringe grail]

There was no i after the ad, it’s every ad, one for Faraday, ones in the shop and one for tickets. I have to do a race to get them to show up again. This started yesterday

[vernal pecan]

try to uninstall and reinstall

[fringe grail]

That didn’t work either

[marsh mortar]

what is this?

[tulip scaffold]

I encountered the same thing before when I had no wifi, I think u should check ur wifi.

[naive violet]

Disable battery save mode

[marsh mortar]

why?

[naive violet]

Battery save mode causes slow connection which leads to this issue often

[marsh mortar]

aight thx

[drifting latch]

I got all the blueprints for the Bugatti Divo in Asphalt 9 and I also unlocked the car, but then the next day, It removed the Bugatti from my Garage. I don't know what happened.

https://tenor.com/view/awkward-umm-what-what-gif-14694719

[lavish widget]

Now I accidentally tapped the left and I can't go back to the original account (right). what should i do

[drifting latch]

Skill issue

[sudden verge]

My iPad heats up like crazy even if I play for 15 min is this common? (M1 iPad Pro)

[sudden verge]

I am not sure but if you disconnect current Game Center again from settings this option may pop up again

[lavish widget]

already solved

[drifting latch]

Can you playing vers your friend?

[halcyon blaze]

Anyone here ever gone through account transfer process from one device to another I got a question
Ping me

[still pike]

I have the same problem

[still pike]

Do you use 120fps?

[sudden verge]

Yep it didn’t heat up when I used to use 60

[still pike]

What I do to mitigate the problem is use 120fps for ranked tles, gp, clash etc and use 60 for mp and car hunts

[sudden verge]

Yea makes sense

Thanks man

[still pike]

No worries, happy to help

[hoary swift]

Screen freeze or FPS freeze then the cars are miles away in multiplayer, how to resolve this?

[naive violet]

Both devices at the same platform? Simply connect to gamecenter or Facebook to sync your acc

[halcyon blaze]

Nope but someone else helped me Ty

[late nimbus]

@vernal pecan Have people noticed that the Daily Events Bonus Pass doesn’t pay out 10% bonus for odd numbers? Example: 55 tokens gets you 5 extra. They round down, not up. That’s not 10%.

[sudden verge]

How?

[uneven finch]

While playing on “tilt the steer” mode, the mechanics stop functioning to where I can’t tilt the car towards where I want it to go. I have try restarting the game, Rejoining in game match but it still had not fix itself. Thank u for reading and have a great day.

[uneven finch]

Here a video of me restarting asphalt 9.

[spice bane]

Try restarting your device or deleting the game and redownloading it.

[uneven finch]

Appreciate for the tip, all I had to do was to restart my device and it now functionally normally again 👍🏼

[shy lance]

After installing the new update, the fuel system got reset to it's normal values. I lost extra gas given by Legend pass, even though there are still two days left.

[vernal pecan]

it's just a visual bug, you still have the correct fuel

[shy lance]

Will it show correctly with the next legend pass?

[vernal pecan]

it should

[shy lance]

Another weird thing, is the donation system was announced to have an hour cooldown after a request, but it's actually a day.

[dusty finch]

Multiplayer benefits and pass disappeared with new update

[sonic delta]

With the new update, the benefits of the legend pass and the multiplayer pass are lost @vernal pecan @fringe lantern

[vernal pecan]

you still have the LP benefits, it's just a visual bug

checking MP pass

[vernal pecan]

the correct time is one day

[sonic delta]

Ok thanks , and the benefits of the Mp pass ?

[vernal pecan]

we're investigating that currently

[forest vine]

Same here

[neon harbor]

@vernal pecan Why always clean cut the season pass awards before 3 days, this is unfair for the customers.

@vernal pecan Please please please fix the AD pop to App Store bug

Loop pop to App Store after play the AD video

😤🤮

[drifting latch]

I have updated Asphalt but the benefits of Legend pass like extra gas are lost. How to fix this?

[naive violet]

big issue about that display bug: we can't refill cars as long as we used all the extra fuel and get below the standard-fuel.
example: s class 6 star with 3 fuel + 4 extra fuel from pass, we need to do 5 races to be able to refill the car but we don't even see if it's 5/7 or 7/7 because it just shows 3/3. only way is to not enter the game for 8+ hours...

[fierce light]

I think this happening because of the new update?🤔

I’m looking for lonewolf for my club this is not helping

[vernal pecan]

Maybe they didn't update the game yet.

[vernal pecan]

Unfortunately yes, you need to reach that fuel level to be able to refill

[hoary geode]

ok

[neon harbor]

Please help fix the application auto stop iOS screen recording

[shy lance]

@vernal pecan A clubmate has this strange situation: he was assigned 6 streets, but he occupied and defended 7, and it still shows as all defended streets incomplete. Player id: i-f22ee0

[vernal pecan]

checking

[vernal pecan]

restart your device and try again

[naive violet]

Game suddenly restarts in the middle of a race…

[sick herald]

@vernal pecan Is not possible to donate or receive wild card donations for some players, it appears a message that says “donation closed”, but he/she hasn’t received any donation yet. And this happens as soon as someone requests a donation, so the 24 hour gap hasn’t ended yet

[neon harbor]

I tried this action need receive it after one day

[fringe gazelle]

Is credit heist not daily anymore? It didn’t update and still shows 10h to go

[sick herald]

Had the same problem, couldn’t claim credits

[vernal pecan]

will be readded later, changed

[primal solar]

another this with your lovely game is broken... in the SE stage 18 (tomato car) i did a race and only received the finish race reward even though i completed the conditions for the other 2 reward too... I mean jumps / drifting / 360s are not that hard to do in Buenos Aires. 🤷‍♂️

[vernal pecan]

did you have the required star count?

[primal solar]

there is no star requirement on the first 3 rewards... it worked yesterday and i got all 3

[naive violet]

Exchanged rate R coins -> credits got massively nerfed, why?
It’s now 1:1 while it was like 1:5 before

[fringe gazelle]

Same here. Disappointing

[fringe gazelle]

So it now stays at a different time? I mean, it doesn’t change much but why?

[primal solar]

looks like they delayed it to offer the new track today with the season starting at noon

[drifting latch]

@vernal pecan

Bruh what

[sonic delta]

Why has the €5.99 pack disappeared, raise star x23 bp Nissan 370 Neón , when I made the purchase
He put Error at the end of the purchase and the offer disappeared
@gilded pagoda

[vernal pecan]

it's a mistake, was sent to the team

[vernal pecan]

contact customer care

[crude palm]

so Credits heist issue will be fixed?

[naive violet]

Trion exclusive event expires after only 24h now instead of 48hrs

[storm chasm]

ato matsuri event, I participated & didn’t get to claim any of the rewards??

It was calculating the results then the event disappeared

[chrome phoenix]

@vernal pecan

@gloomy deltan Epic was left off for final milestone in MP2

[naive violet]

DS car Mp season never gives an epic at 3k

[uneven sigil]

@gilded pagoda seems that it cannot show the LP extra fuel

Just original fuel and once I use it, the fuel number didn’t change

[vernal pecan]

it's a known visual bug

[halcyon salmon]

Good morning can anyone help me plz

I lost my main account and i dont remember the game id

And it’s open on a new account i would like to join my old account

[keen wolf]

Champions League -club name

Top100

Come on

[halcyon salmon]

Nobody can help me with this

[hasty pier]

If you didn’t link your account then there’s nothing we can do, dunno if you can try on Customer Care but you can check

[round gorge]

Is there any way to transfer ur android account to ios…. Pls help

[hasty pier]

Contact Customer Care to transfer your progress

[misty fog]

I’m so lucky

[hasty pier]

#⚡・community-media

[misty fog]

Forgot lol

[hoary swift]

Sheesh free stuff then XD.

[rapid jacinth]

I can’t join my friends club!!!

Need help!!!!

[naive violet]

Same platform with your friend? If not, it’s not possible to join his club

[silk blaze]

Any1 know how I can change my name? The pencil icon is dark in my profile settings…

[hasty pier]

If you set your account as underage you cannot change your name

[silk blaze]

I set it to 17 surely that’s not an issue

[silk blaze]

^

[hasty pier]

That's underage 🗿
You can contact Customer Care to change your username tho

[silk blaze]

Okay I’ll do that now thanks for your time

[icy coral]

@gilded pagoda @vernal pecan I didn't receive the 50.000 season token/credits. I have already reported InGame. But I didn't receive an answer

[vernal pecan]

You will be compensated by customer care as soon as possible

[brazen vector]

If you haven’t already corrected this try going into Game Center in settings, log out the reload A9 game and it should ask you which account you want!

Log back into Game Center before reloading A9

[surreal skiff]

Drive syndicate stuck and won’t let me star up car even though I have completed the levels required.

[naive violet]

Then money is required now

[surreal skiff]

I am at “racing against time 7”.

It says ready for star up when looking at the car, but doesn’t allow me to star up. Just has “get more blueprint” option

When you click on get more blueprint, the only option given is to race drive syndicate. Lol

[icy coral]

It's very simple. The missions will be unlocked later, then it will also work..

[ancient patrol]

I bought the syndicate coin pack but didn’t recieve anything

[jagged bone]

Me too

I spend 500 token for nothing

[crude juniper]

Lemme join you also ….
i-d1fd02
support ticket ID: 2445850
and ID:2446068 (token compensation/refund)

[boreal badger]

Me too 500 tokens wasted

[jagged bone]

Where my token refund bruh

[fallen adder]

Hello. Is there an issue with the new car hunt and the daily event pass? I am not seeing the double card packs.

[wooden wyvern]

how do i connect my phone progress to my computer?

[bitter cradle]

Just scammed us all on daily pass. Single packs only, and I only have 24 hours left on this pass.

[hasty pier]

You can’t, but you can transfer your progress contacting customer care

[wooden wyvern]

ok ty

[naive violet]

Daily pass clearly says you get double packs on car hunt, it doesn’t mention legendary hunt. So I guess we just have to accept that GL found a way to scam us again

[naive violet]

Shows double packs for me though

[surreal skiff]

Thanks for the reply

[dusty tulip]

I’m getting this message when I try to play MP2.

[crude juniper]

fast on being aware of issues , slow "sometimes ignorant " about currency compensations/refunds .... i hope one day they prove me wrong 🙂

[drifting latch]

Hi

Ehat going on

[crude juniper]

@vernal pecan #🔥・hot-topics message still rolling or its done ? because i got nothing atm

[kind dagger]

@vernal pecan I didn’t get compensate

[eager charm]

Got nothing too. I just want my tokens back

[wanton venture]

k

[carmine bridge]

@vernal pecan I cannot see the dokervort legendary hunt

[vernal pecan]

do you have the legend pass?

[carmine bridge]

No

Also has the time for dedicated car hunts like trion and rezvani reduced from 2 days to 1 day

[naive violet]

Yes, they reduced to only one day

[carmine bridge]

Ooh thanks

[cunning siren]

Where can I use the Code in the german Version? I have no button the readem the code

I have Prime gaming code….

[naive violet]

https://www.gameloft.com/redeem/asphalt-9-redeem

It doesn’t mention extra gas in pass benefits, maybe connected to display bug of available fuel

[mellow wasp]

Me neither

[cunning siren]

Thank you

[ruby adder]

Don’t waste money //

[neon harbor]

Bug season again😤

[earnest adder]

Hi

[opal hare]

The hek is this
Tried restarting but did not work
I’m thinking of uninstalling and reinstalling again but I’m afraid
I’ll never download it again 💀

[azure cape]

Being offered epic import cars that I have already fully maxed, never used to happen, once gold the eips stop showing, seems a backward step this update

[shy lance]

It always used to happen if you have extra epic imports for that car in your inventory. Get rid of those and it won't appear in the shop anymore.

[hasty pier]

????????

[azure cape]

Thank you, I he got a Huayra BC epic import part from the legend pass

[upbeat elbow]

I have same issue 🤦🏻‍♂️

[opal hare]

Cmon gameloft what is going on!
Fix this pls it’s been 2days

[opal hare]

Oh Seems like I’m not the only one
💀

[gloomy herald]

how to transfer mac progress on ipad

[naive violet]

Sync your acc with gamecenter, then log in to same Game Center account on second device

When starting a9, you should get the select-one-acc-screen, take your acc from mac

[cyan steeple]

My code for joining clubs is not working

[vernal pecan]

same platform?

[fringe grail]

This ad won’t close after you watch it. You have to force close the game each time. I’m in Florida, USA, seems to be a local company in the ad

[fringe grail]

There are multiple local ads they all do the same thing. Watch them, then you have to force close the game since the ad won’t close @vernal pecan

[wanton gale]

Hi

Hi haven’t redmee code section why

And ads not shown always say please come later not available now

[foggy horizon]

Weird number at Klassik Pakete täglich

[wide meadow]

My team is blue side. I have conquered 02 and 06, and 09 was conquered by my teammate. But I can't find the attack button in 11.

@vernal pecan

[vernal pecan]

we'll check

[wide meadow]

my player id is i-h928h6

[dusky lily]

asphalt 9 is loading so long

[naive violet]

Looks like you didn’t beat street 06 yet

[wide meadow]

06 has been conquered

[dusky lily]

asphalt 9 is not opening

[naive violet]

What does it show when you select street 9?

[wide meadow]

09 was conquered by my teammate

[wide meadow]

@vernal pecan I am pretty sure it's a bug in clash

How can it be solved?

I am losing points in clash

[mystic pond]

When will you fix your servers

[hasty pier]

Can you try with another wifi connection?

[timid quartz]

ads have not been working properly since the last update

[opal hare]

Demn! I kinda thought I was the only selected player who received
This blessing from Shameloft 🥲

[ebon dew]

In Mp .. when I get poor connection notification my car freezes and everyone pass me.. and if other players had a poor connection also my car freezes!! I watch YouTube and nothing happens to them when they face the same issue.. they keep racing like nothing happened but not in my case. Why?

[magic coyote]

All signed in everything, stable and fast internet connection, no latency and plenty of storage. WHY IS THIS HAPPENING?

[magic coyote]

Oh same same

[magic coyote]

Exact same issue

[mystic pond]

@vernal pecan any statement

[magic coyote]

Yeah this is rather annoying I don’t want to miss a round of Grand Prix because of it

Is it a problem with aus servers?

[mystic pond]

Plus there's no notice or explanation

Very upset

[magic coyote]

Yeah

this sucks man

[tall canyon]

Try opening first with data. It might open properly, then just switch back to wifi

[magic coyote]

Tried again

same thing

[magic coyote]

It opens just not properly and I don’t have data

I have no sim in my phone

[tall canyon]

Then wait an hr or so to try again and if it doesn’t work, restart the phone

[magic coyote]

I’ve done both of those things 3 times

and tried again multiple more

It’s a server issue

[tall canyon]

Then only thing to do is just wait

[magic coyote]

But I can’t wait I have practices on gp to do

[tall canyon]

If you want, uninstall and reinstall

[magic coyote]

That doesn’t work either

And it’s not particularly safe when no data is syncing

[tall canyon]

Have you tried?

[magic coyote]

I don’t want to risk it at this point

If no data is going through

[tall canyon]

It’ll be fine, as long as your A9 acc is connected to game center

[magic coyote]

Can confirm it is a server issue, it’s the same on my iPad too

ITS BAC

[opal hare]

I couldn’t play the game for almost 4days
So I tried using (VPN) and I guess that worked pretty well for me

Sl need to fix this issue ASAP

[earnest verge]

Help me I don’t want lose my 4 year progress that too free 2 play

[hasty pier]

It clearly says that you need to contact customer care from the button below

[earnest verge]

The first thing that I did but no response so I jumped here

[hasty pier]

Codin can escalate the issue, but I’m not sure if he’ll answer since it’s weekend

Or you can send the ticket on #🆔・tickets-customer-care

[earnest verge]

@hasty pier thank you!! Will do

[timid quartz]

Are they ever gonna fix the gas visual bug

[hasty pier]

No ETA at the moment

[magic coyote]

Nah it wasn’t using a vpn they just fixed it yesterday

I think

[opal hare]

Oh fr?

And here I was thinking vpn was doing the job, nice…..

[opal hare]

Thanks for letting me know

[naive violet]

Perfect matchmaking… NOT!
Why do you match 1 c class car vs 6 b class cars? If it’s 4 c class vs 3 b class I’d say it’s ok but definitely not like this

[earnest verge]

@vernal pecan

Request2458362
I want to cancel my account deletion

[hoary swift]

That’s foul

If this goes on I will miss out on Rounds four and five and the driver’s syndicate.

[little trout]

Hi, I wanted to cancel my account deletion and unfortunately I cannot remember my player ID.
Since I‘m unable to check the settings, I would like to know, if there is any other way to find my ID.

Any help would be much appreciated… thank you.

[tall canyon]

Check upper left corner when you open the game. If you can’t catch it, then SS it

[little trout]

Thank you so much, I didn’t see it at first somehow xD

[tall canyon]

No problem

[fringe grail]

@vernal pecan

Ads won’t work at all… again

[bitter cradle]

Please fix. Might have been 12 months and not resolved.

[tired glen]

@inner moat try to address ur issue to this chat https://discord.com/channels/464007189741305856/998892762747387914

[earnest verge]

I got my account back yesterday, thank you @vernal pecan

[vernal pecan]

you need to send a customer care ticket using the button

check its status in a few days using #📋・check-tickets

[earnest verge]

Max 7 days

[magic ginkgo]

could I please have some assistance pls

[bright yacht]

massive ban for account sharing nice

[magic ginkgo]

For me I asked for my account to be deleted, then I forgot I did that then started to process on it the realised as soon it came up with this,

[tardy helm]

Bruh

[tardy helm]

Me too bro

How do I solve this problem

They haven't replied yet

[magic ginkgo]

It is gonna take them awhile to reply

well I am not sure cuase I am also awaiting a reply

[tardy helm]

My account will be deleted in a month

So nervous

[dull ice]

lol

You're banned for something bcz you did/didn't something, idk😅
while he's having different issue & he has 1 month to stop account deletion process, whereas you've 6-7 Days at max and still they might not listen to you, if you're guilty.

[tardy helm]

Oh thank you so much. Fortunately, however, it has been a day since I inquired. I'm in a similar situation, and I'm more likely to recover my account. Thank you so much!

[dull ice]

post ticket no. in #📋・check-tickets

[tardy helm]

Ah what is this?

[dull ice]

It's a new channel on A9 Discord here.

[tardy helm]

What is the channel for? What channel do you do? What channel can I do?

[pulsar crypt]

How long ago did you ask for your account to be deleted?🤔

[dull ice]

😵‍💫😵‍💫😵‍💫

I told you channel name and you can just go & check & you're still asking me.
Do I look like a A9 Employee or something?🗿

[solemn copper]

Cant watch ads

[magic ginkgo]

It was like 4 months ago and now it saying dis stuff

[misty fog]

I love asphalt🥰

Almost make it😭

Top 1%

[errant palm]

I do too

[misty fog]

Lol

[minor ermine]

hello, i have this error with this key pack

[vernal pecan]

hi, is it the same now or is it fixed for you?

[minor ermine]

Fix for me after 3 restart now appear at 34,99€ now

[vernal pecan]

thanks for confirming

[formal veldt]

ID: i-87dg47c cancel account delete

[low remnant]

Is clown not allowed?

I got muted for saying it

[hasty pier]

Read the rules 🧍‍♀️

[wise meteor]

Someone explain this please

The legend pass says no seasons availavle

I need help ;-;

[tall canyon]

Try opening with data or you just have to wait for an hr or so and try opening the game again

[wise meteor]

I reinstalled the game, thanks for the advice though, might try it in the future :D

[tall canyon]

No problem

[timid quartz]

???

[dull ice]

No

[cerulean kite]

Fps issues…. Ipad pro 2022!

[timid quartz]

Same

this season is so buggy

[fierce light]

Why I’m getting this epic part in the Legend Store when I already have this car gold max?😑

[dull ice]

If you don't want to get those, You'll have to sell any spare EIPs of that car from your Inventory.

[fierce light]

Oh ok thx I will check my Inventory now 👍

[white flame]

Error with no cars loading in multiplayer

[ornate helm]

Ah what

[cedar granite]

How can you do it?

[magic ginkgo]

@vernal pecan how do I escalate my account issue request?? Cuase it has been 6 days since I put in a request

[magic ginkgo]

bruh, are use even gonna reply?

Ima stat spamming it bout 30 minutes if there is no god damn reply

[hasty pier]

Did you try putting your ticket on #🆔・tickets-customer-care or #📋・check-tickets?

[magic ginkgo]

yep, have alook for yourself

btw it has been 6 days, and I have been patiently waiting for a reply

[magic ginkgo]

NOOOO, I did buy the legend pass, pls fix my account deletion pls, btw it is now been the 7th day without and response, my Convosation IF: is 2467745

[magic ginkgo]

nope

[formal veldt]

Help me pls

Sad

[hasty pier]

🗿

[drifting latch]

Yeah

[vernal pecan]

If you have any wrongful account deletion requests, post it in #🆔・tickets-customer-care and we will handle it.

Threats are not tolerated.

[low remnant]

I bought LP last season and didn’t get a discount?

[naive violet]

You only get discount for bundle pass, there is no discount for the cheaper pass

[low remnant]

Hmmm that’s weird 🧐. Last 3 LPs I got a discount

[magic ginkgo]

yer, did they change that and not say anything?

[vernal pecan]

that discount is not a perk of buying the legend pass

that is not a guaranteed discount

you see the % sign on top of the bundle pass? that's the discount you get from buying LP. it's clearly specified in the perks and tier of the LP.

[sonic delta]

Because it is the same XJR-15 as the previous legend pass, is it a bug? @vernal pecan

[vernal pecan]

not a bug, please read patch notes.

https://asphaltlegends.com/news/racing-through-fire-and-hall-of-flames-patch-notes

[low remnant]

Is the £14.99 the discount?

[vernal pecan]

that is the discounted price.

[low remnant]

Thank you 🙏🏾

[limber nimbus]

Ny tokens didnt convert

[vernal pecan]

your season tokens didn't convert?

[honest flax]

https://media.discordapp.net/attachments/641680170700505098/1143896518949077083/IMG_9689.png

1* stock stats for MP2, even though the car shows as maxed

[drifting latch]

@fierce quiver

[plucky oyster]

leon162010 has been warned

Reason: Posted an invite

[limber nimbus]

Exactly

The season is still th same but i dont have a single token

[vernal pecan]

did you have season tokens?

[fringe gazelle]

It’s not the same season. It started today, so your season tokens were converted to tokens and now you need to get season tokens again

I’m puzzled by this car stats. Is this a mistake in MP?

[normal charm]

Yh they're working on it should be fixed soon

[frail spire]

I encountered a problem in the game and need customer service support. How can I contact customer service

[normal charm]

You should be able to go in your settings on the game and contact customer care there but if its an account issue I'm not sure

[frail spire]

The content I contacted customer support for within the game settings was specific to the Chinese region, possibly because I had selected China as my designated region. However, I am actually playing on the international server, so the Chinese region is unable to address the issues I reported.

Do you have a red exclamation mark in this location?

[naive violet]

Yes, there is a special offer in the shop for season tokens

[fierce light]

I close the app a couple of times still I can’t play mp or special event 😑

[frail spire]

🤣I thought there was a system glitch because there was an exclamation mark all the time. So that's why. Thanks for the explanation.

[hoary salmon]

This might as well be impossible I've been at it for 3 days

[minor ermine]

Hello à don’t have any Legend Pass for the new season

[hasty pier]

Check some YouTube videos. It’s completely possible

[minor ermine]

After restart 5 time the game I have but impossible to buy

I’m on iPhone 11 Pro Max with iOS 17 beta 7

[minor ermine]

It’s fix now 😊

[neon harbor]

@vernal pecan Can you help to check the server status, very unstable on the connection. Thanks

[magic ginkgo]

umm, how do I check the progress to stop my account deletion??

[vernal pecan]

If the team has confirmed that it will be reinstated, it takes a few days usually

[magic ginkgo]

ok, thanks 😁

[woeful ivy]

How many day will it take for a reply on customer care for platform change

[vernal pecan]

Depends on the number of tickets in queue. Shouldn't take long. If it takes up to a week, leave your conversation ID in #🆔・tickets-customer-care

you can check the status of your ticket in #📋・check-tickets

[woeful ivy]

Thank you

[woeful ivy]

My conversation was closed today without a reply and I opened another on but it was closed within 10mins

I just want to change my account to android 😭

[vernal pecan]

what is your conversation ID

[woeful ivy]

Conversation ID: #2486077

This is for the iOS conversion ID the android one was closed

[woeful ivy]

There is also not and option showing for platform change on android customer care for me. When i say i need help it normally show option for platform change but it’s not showing now

[vernal pecan]

someone replied to you in 2484381

[woeful ivy]

Maybe of been the one I deleted the account and made a new one on android because i tho i messed up the customer car bot because i pressed the wrong thing and couldn’t delete so I thought it was a good idea to make and new request on another account

[vernal pecan]

[woeful ivy]

Sorry that probably didn’t help

🫠

[vernal pecan]

there's many duplicate requests from you, which is why they're being closed

because you're only assisted in 1 ticket

[woeful ivy]

Yea because i keep pressing the one thing 😭

[vernal pecan]

which ticket do you want to be assisted in

[woeful ivy]

And I can’t delete it

[vernal pecan]

the one you sent earlier?

[woeful ivy]

Can i send photos here?

[vernal pecan]

yea

[woeful ivy]

One moment please

This is on ios it was just closed now

And this is the android one

[vernal pecan]

ok

sent to the team

[woeful ivy]

Send a new conversation?

[woeful ivy]

Ios - Conversation ID: #2486121
Android Conversation ID: #2486122

[vernal pecan]

no

[woeful ivy]

Oh

[vernal pecan]

ok whatever

it's fine

just dont create more

[woeful ivy]

Okay sorry for the inconvenience

So it should be fine now i just need to wait for response?

[vernal pecan]

wait yea

[woeful ivy]

Thank you for your you help

[woeful ivy]

@vernal pecansorry to bother you again but I got this 1 hr ago but i can still access my game on my ios and nothing on my android device do i need to wait longer? Thanks

[naive violet]

ZHC SE Stage 8 requires 6 perfect runs.
Short lap with laptime 1:03 so it’s impossible to get 6 perfect runs because first perfect run comes after 14 seconds

[shy lance]

Turn TD on and let the car self-run

This SE is full of absurd missions that are suposed to make races more ‘fun’

[rustic estuary]

tip is to drift the whole race

its impossible to complete it bc you finish the race too fast which is why you could either do what style said or just drift the whole race and get like a 1:20 like me

[balmy stream]

how do i change my account age

[blissful crane]

How to change account

[woeful ivy]

Still the same my account was not transferred

[timid quartz]

Guess they just don’t care at this point Lol

It’s been two whole seasons

[bitter wedge]

How do I fix this

[marble sphinx]

you might did this
-doing silly willy in a map and game detects botting
-you account share
-emulator (jailbreak) ios
-hack (somehow)
if it’s non of these I’ll ping you in #🪄・off-topic for the link to create a ticket

[bitter wedge]

It’s not, I chose to delete my account info to restart but I didn’t think they’d lock me out for a month

I also don’t think I can bot on iOS even if I wanted to

[vernal pecan]

contact customer care

[bitter wedge]

Yes I did, I’ll be awaiting their response

[inner harbor]

separate classes D from C in the multiplayer section, as it was. The Regera needs to change the animation of the nitro, because it only has one central exhaust, and not two lateral ones.

[normal charm]

Wrong section go to game suggestions and try posting it in there

[night valley]

Bro?

My internet is stable

It never launch up even how many tries

[night valley]

wymmm

Ive been trying for 30 mins already.

[night valley]

I got in but its broken

[low remnant]

The new back to school event car is stock rank

[hoary swift]

Give it time, that'll be fixed, I had that problem last time.

[night valley]

aight i thought it was only for me thanks

[steep gull]

That happened to me to

[opal hare]

Happened to me lol

[bitter wedge]

How long on average is their response time

[quasi thistle]

I was starting to think it was a major problem on my side....

[night valley]

Its still happening.

[quasi thistle]

It's still in a lockout like mode.….

[harsh solstice]

@vernal pecan How can I transfer the data from ios to Windows? Customer care is not responding.

[lusty oxide]

No cross platform available atm

[vernal pecan]

customer care will get back to you soon. use #📋・check-tickets to see your ticket's status.

[harsh solstice]

ok, thanks

[harsh solstice]

ik but it's possible to transfer

[lusty oxide]

How come ?

[vernal pecan]

you can do a one-time transfer

[lusty oxide]

Can only be done by contacting customer support ?

[vernal pecan]

yep.

[marble sphinx]

Shutdown your device, if it doesn’t work

• iPhone 7 (2016 and below iPhones) hold both volume buttons, power up and restart.
• iPhone 8- to the latest 14 pro max- press volume up, then press down and power button, it should show “shut down iphone” without any SOS support menu.

applies to iPads aswell

[night valley]

Its working now i think its just error at that time

prob game servers error yesterday

[woeful ivy]

@vernal pecan I got my account transferred to my android device but my event pass that still had 8 days left is gone please help, has recipe and Everything

[vernal pecan]

customer care should gift you the pass

show the receipt and they will

[woeful ivy]

Ok thanks

[woeful ivy]

I showed the receipt but they asking for GPA number and i got no clue what that is I thought everything would be on the receipt

[vernal pecan]

not sure, all they should want to know is receipt where your email or name shows up

[woeful ivy]

I have showed them already but they ask for that and i dont know what it is

[vernal pecan]

what is the conversation ID?

[woeful ivy]

#2491336

[trim forge]

what is that

[vernal pecan]

try a different connection, or restart your router

[vernal pecan]

checking

[woeful ivy]

Thanks

[woeful ivy]

Any updates on it do i need to provide anything else?

[warped portal]

Every time I try to start a race in mp2

It was working fine until I got the extra fuel reward from the Legend Pass.

Over events are working

The Solus GT is the issue. I cannot play Grand Prix or Solus Special Event stage now either.

[vernal pecan]

can you restart the game?

[warped portal]

I have done that several times. I will see what happens when the fuel refills naturally in a couple hours.

That’s what the SE stage looks like. It says I have no fuel, but then when I click on the car it says I have 4/4. If it click “Play,” it does nothing at all.

[sturdy frigate]

When I watch ads for tickets I get this weird ad

I can’t play it and I can’t close it either, I have to force quit my game to fix it

[woeful ivy]

@vernal pecan They replied saying what the GPA number should look like but i have no idea where to find it i have the recipe invoice is that not enough i just want my event pass that i paid for back

I see there is a GPA number for Google play purchases but i made the purchase on my ios device and there is no GPA number showing on the invoice

[lusty oxide]

Seems like a small amount , let it slide

[woeful ivy]

What ??? Is this codin saying this ??

[lusty oxide]

It is my name

Have you tried restarting your device ?

[woeful ivy]

You not asphalt team

[lusty oxide]

You ain’t no kiwi fruit

[woeful ivy]

I want my stuff that i paid for

[warped portal]

Resolved itself after the Solus fuel refilled.

[jaunty cove]

When this extra fuel not showing bug will be fixed? I can’t see my exact amount of extra fuels left. Nd nor i can reset it to have full fuels for later. If it would hve been a bug of extra fuels for everyone that would hve been fixed within an hour already. Why it taking ages now?

[naive violet]

Agree!
The display bug isn’t even the issue, the not-being-able-to-refill is the big issue here which needs to be fixed asap!!!
I don’t care if it shows 3/3 instead of 5/7 but I need to see if fuel is missing to manually refill now if I need full fuel later

[hasty pier]

<@&469459051105878016> ☝️

[plucky oyster]

fistingbro has been warned

Reason: Off topic

[vernal pecan]

Hi, there's no ETA currently

[woeful ivy]

What should i do @vernal pecan

[vernal pecan]

tell them that and show any further proof you can

[woeful ivy]

I just got this now they just ignored what i said i already know my game was transferred

[vernal pecan]

keep replying, I will escalate

[jaunty cove]

Is it that hard to get fixed? 😶 its already over a season now

[vernal pecan]

Apparently, it is

[woeful ivy]

I Just said everything again, I really hope this can be resolved today i brought the event pass specifically for the car hunt , thanks again ID: #2491336 still the same conversation

[woeful ivy]

Thanks alot for the help codin i just got the event pass back thank you

[vernal pecan]

Glad to hear it!

[balmy stream]

249056 and 2489055 are said to have been attended but still no reply after a day @vernal pecan

[balmy stream]

Another 10 hours and still nothing @vernal pecan

[late nimbus]

Had this same issue yesterday. Seems to have reset once fuel replenished

[ornate helm]

Nerf this s*** a** gameplay

[balmy stream]

@vernal pecan Been waiting for around 4-5 days now it says it’s been attended but I haven’t gotten any messages or replies could you escalate the tickets please #2490546 and #2489055 for disabling account deletion and age change

[undone yacht]

Can you help me recover my Apple account from Asphalt?

[torn rock]

@vernal pecan hi im getting trash drop rates in car hunt plz sort this

@Asphalt

[hasty pier]

Every car hunt are like this

[torn rock]

no sir this isn’t the first car im hunting please see

[naive violet]

It’s the first day of the hunt.
Droprate is a long-term value. Just do as many races as you can, you’ll get days with good droprate and days with bad droprate. It’s the same for everyone so nothing to complain about here

[torn rock]

hmm fair enough

[red bloom]

@vernal pecan Can you fix this please? Even the 600lt is broken

[vernal pecan]

let me guess, you haven't unlocked the car to keep your Starway level?

[red bloom]

Yes

Dont fix that though

[vernal pecan]

well then it's intended behavior, you need to unlock the car if it's in this state.

[red bloom]

Ah i see no problem and thx for the help

[red bloom]

What about the 600lt though

[vernal pecan]

..did you unlock it?

[red bloom]

no

[vernal pecan]

then..?

same thing

[red bloom]

So u gotta unlock it to play with it

I only have 14 bps of it

[naive violet]

This should be fixed as well. Players who had the cars at 5 star can’t play the starway while players who didn’t unlock the car yet are able to max it easily by just playing starway event 2 times.

Alternatively you could offer an event for those who can’t play starway. This event would give some epics for all required cars

[vernal pecan]

That is a separate discussion ^^ I'm aware of these suggestions.

[ocean orchid]

I have a problem I would like someone to help me get my team displayed in the list of international clubs my team is ReV Official iOS @vernal pecan

my ReV team is on Ios thank you very much for helping me if possible @vernal pecan

[limber nimbus]

Mine didnt convert

[drifting latch]

is there any way i can re appeal from the deletion?

[torn rock]

@vernal pecan im getting too low seasonal tokens cant buy anything (f2p)

[naive violet]

I guess 95% of season tokens are achievable by f2p.

[torn rock]

speak openly please

[torn rock]

from where

[naive violet]

TLE, MP, SE, GP
Just play the game, you’ll find seasonal tokens everywhere.
You won’t be able to buy all the offers available though, so you should decide on which cars you’ll spend them

[torn rock]

the amount is too low, even if i collect all tokens i could only be able to buy 1-2 packs

[torn rock]

but thank you for this guide

[solar coral]

@vernal pecan Help me fix the 600lt isn't free try

[vernal pecan]

can you restart?

[solar coral]

Tried everytime, everyday

[vernal pecan]

It's weird because I can't find the same issue for anyone else

Not sure what causes it

[solar coral]

Maybe bcz I don't have 600lt

[vernal pecan]

it shouldn't be the case

[solar coral]

A bug maybe

[vernal pecan]

Yep, we'll try to get to the bottom of it

[zenith phoenix]

yo help this guy i hot the same problem💀

[vernal pecan]

contact customer care and ask for the request to be canceled

[vernal pecan]

same as above

[zenith phoenix]

ok but it needs my player id💀 i dont remember it

[zenith phoenix]

yo they not responding

[vernal pecan]

..you do need the player ID

do you have any screenshot of it anywhere

[zenith phoenix]

mah

nah

[vernal pecan]

is your Asphalt 9 account linked with anything

[zenith phoenix]

yes

my game center

[vernal pecan]

alright, give every info you can in the ticket

and I will escalate it

[zenith phoenix]

what ticket

[vernal pecan]

the conversation with customer care

you should have a conversation ID

[zenith phoenix]

oh yea

#2503359

[vernal pecan]

Thanks, I have asked the team

how did you contact customer care?

via the button shown in game?

or website

You need to do it by clicking the button in game, otherwise they can't know your player ID

[zenith phoenix]

oh uh the website

with this

and to got to that wesite with tye button in the game

yo i also did this

i replied late sorry btw

[vernal pecan]

np

can you submit a ticket via the game itself, please? @zenith phoenix

[zenith phoenix]

how i do that

i cant open asphalt 9 cuz of that thing

[vernal pecan]

You can

Open the game and there's a prompt at the bottom

Click it

[zenith phoenix]

ok

where

i cant see it💀

yo

bro i cant find it

[solar coral]

Uh this is a ban screen

[zenith phoenix]

nah

its not

yo can u see the prompt anywhere on there?

[zenith phoenix]

its sayis “following the request to delete the accound” on there

[solar coral]

I mean delete account warning

[zenith phoenix]

yea ik

bro i cant find the prompt hes talking about tho

@vernal pecan bro i cant find it

[vernal pecan]

Press the customer care button

It's right there

[zenith phoenix]

yea i did

and i also filled them up

i mean i did those

now what

but i did that like 30minutes ago

not the ticket thing is not working

ok nvm

its working

now what i do

[weary ridge]

@vernal pecan

[vernal pecan]

Wait

[vernal pecan]

Not sure how I can assist

[zenith phoenix]

ight

[weary ridge]

the Rev team should be displayed in the international club list

[vernal pecan]

I can't manually change that

[vernal pecan]

did you get a conversation ID?

[zenith phoenix]

yes

[vernal pecan]

what is it?

[zenith phoenix]

i ded tell u

did

[vernal pecan]

it's not the old one

you should have a new one if you followed the prompt in game

[zenith phoenix]

oh wait then ill check

no i dont have it

i did that twice tho

this is what im supposed to type in the ticked id yea?

2503359

[weary ridge]

how to do it then need help please

@vernal pecan

[zenith phoenix]

cuz when i do it says it was corect and they will contact me

it says that

but i didnt get the new one

[zenith phoenix]

yo so i cant play or what?

[zenith phoenix]

@vernal pecan im not getting the ticket id

[vernal pecan]

I see

please wait

[zenith phoenix]

ok

sorry

[weary ridge]

Who can do this!?

@vernal pecan

[vernal pecan]

I don't know, try customer care.

[weary ridge]

Ok 👍

[zenith phoenix]

yo any updates or something?

@vernal pecan

[zenith phoenix]

yo can i have my account bavk or not

back*

[drifting latch]

Hey bro same issue here ! Any updates??

[zenith phoenix]

nah man

codin not reaponding

[hasty pier]

This is not a server to talk about religion sir.

That’s good to know, but these kind of things are not good to discuss here, this is a server where we talk a share about a video game and topics like this ruins the atmosphere

Also, keep in mind that with going off-topic from the real purpose of the channels can lead to a server kick or ban (this one is to report iOS issues, for example)

[visual sail]

Hello

[vernal pecan]

customer care will respond when they get to your ticket

I can't handle it in their stead

and I can't respond here 24/7, please understand

[zenith phoenix]

oh ok sorry

[torn rock]

it has been loading since the season came out @vernal pecan

just informing

[zenith phoenix]

Yo so I have an account on my old android phone but I can't get it over to my iphone I do know the game is not cross platform but is there any way I can get it over to my iphone?

[naive violet]

Contact CC on your old android phone, tell them you want to transfer to iOS.
When they call you back, you’ll need to contact them from your new acc on iphone so they know where to transfer the data to

[zenith phoenix]

ight thanks

ill try

[zenith phoenix]

yo nah i couldn’t do that

[plucky oyster]

farrelyan07 has been warned

Reason: Posted an invite

[drifting latch]

one of my club mates cant see that we are registered to clash. some help? his id is i-6chh94 @vernal pecan

[drifting latch]

he's on ios and Im on mac fyi

[naive violet]

It’s a known visual bug

[drifting latch]

ok

[drifting latch]

@zenith phoenix did it get resolved??

[zenith phoenix]

what

what got resolved

[drifting latch]

This !

@zenith phoenix ?

Actually my iPad was showing two accounts for some time. So to fix that I filled an account deletion for my second account. But now I am not able to use my main account too. I can’t find the player I’d too. Please help me recover my main account.

[zenith phoenix]

oh uh nah they didnt fix that

[drifting latch]

Ohh 😔

@weak thunder ??

Anyone who can help me ?? My Grand Prix got ruined 😔😔

@vernal pecan ?

If any customer care executive seeing this please see ticket Id 2501566

[hasty pier]

#📋・check-tickets #🆔・tickets-customer-care

[digital crag]

wadafak

[drifting latch]

how were you able to see your ticket id

[zenith phoenix]

bro @vernal pecan are they arill workin on it or something cuz its been 2day man i want to play asphalt 9

[drifting latch]

Yaa bro same 4 days mine

[drifting latch]

@vernal pecan Will they ever see our mail ??

4 days I’m waiting and waiting, my Grand Prix also got ruined 🥹🥹

[vernal pecan]

they will reply as soon as they can

[drifting latch]

Yea i got the same problem, no responds at all

[drifting latch]

Can i still switch account? Idc about my progress i just want to play the game rn.

[drifting latch]

Cant even switch account, damn.

@vernal pecan What should i do about this? I cant switch account at all ,

[vernal pecan]

click on the button at the bottom and contact customer care

[drifting latch]

Yaa same connot switch accounts

[drifting latch]

Already @vernal pecan

[vernal pecan]

someone will get to your ticket as soon as possible

[drifting latch]

I once switch icloud account yet its still use my old account

[vernal pecan]

you can check its status in #📋・check-tickets

[drifting latch]

Alright thanks for the info

[drifting latch]

It says that a CC already attended my ticket. Soo its gonna take a few days or?
@vernal pecan

[vernal pecan]

if they already attended = you got an answer

check what they answered, maybe they need further info

[drifting latch]

4 days !!

[drifting latch]

2 now

[drifting latch]

Can anyone help us ??

It’s been 4 days ??

Is anyone is actually there in CC team or it’s just a formality?

[fierce zodiac]

有华人吗 招募组员

[drifting latch]

Still not working

[drifting latch]

I got an respond, but it tells me to request from the device, wth is that even mean i request it from this device

[vernal pecan]

Did you do it via the button or the website?

[drifting latch]

The button and also the website

[vernal pecan]

only the button please

they should give you an answer

[drifting latch]

Yea, i do get an answer but after responding not yet another answer, well ill just wait

[drifting latch]

Hello

[lusty current]

When is the gas issue going to be fixed on ios?

[hasty pier]

No ETA yet

[ruby adder]

Which idiot code that mp matchmaking?

[dusty ember]

my player id is i-83c021, but in codashop the example id is XXXXXX, so i input 83c021 instead of i-83c021 when I buy on codashop. now the problem is tokens did not arrive into my account, admins can you help me on this issue? I tried on customer support but no reply

[torn rock]

@vernal pecan i didn’t get valhala bps from season tokens please i need those🙏🏻

i got ie bps twice

🤷

[magic ginkgo]

@vernal pecan so I just got 2 extra gas for all my cars(I got the legend pass) and I had used all my gas for the Valhalla, just before I got the 2 extra gas, and now it is coming up with this, and my device is up to date with the game and my phone oh and I relogged as well and still nothing happened

[magic ginkgo]

btw, this is a full screen recording as well(don’t know why it being sideways 😅🤣)

[torn rock]

@vernal pecan u ded or alive..if you breathing remove the trash tuscany or im leaving this game

[hasty pier]

If you used all the gas and claimed the extra gas tier you’ll get that error because the car is refueling

[drifting latch]

how can i find the ticket id for this

[magic ginkgo]

thanks

[drifting latch]

At this point just delete my account, too long

[zenith phoenix]

contact them from the website and tell them that u want to cancel ur account deletion and then they give u a conversation id when they respond and type that in there ig. cuz thats how i did that

still not fixed tho

[naive violet]

When did you join the club? After registration?

[elder orbit]

You are my teammate if that happened with you on iOS. You joined after the registration.

[drifting latch]

Finally i get my account back

It took 4 days

[drifting latch]

Guys do any of you know how to resume a conversation in the gameloft support? Can u help me @vernal pecan

[drifting latch]

It just randomly stopped replying , it first says that it cannot load new message, but when i re opened the tab it just disapeared. Can u help me with my case?

@vernal pecan

[opal hare]

You’ll have to wait for at least 1day
For gl to reply

Same happened to me but after some days before I was being attended to

[drifting latch]

Ohh okay thanks

[torn rock]

im getting sh!t drop rates at c7 hunt since its first hunt day pleasesort this

i only could hunt 9 bps in 14 hours (after watching all ads i could watch)

@hasty pier @vernal pecan

[drifting latch]

Is it true that theres an issue about the customer care on the ios device? I dont even have a problem with the android one yet the ios one is giving me a lot trouble @vernal pecan

Like come on, i already do this step many time , i just want to transfer my progress from an android device to this device yikes

If its not possible im just gonna carry on, i already waited long enough

[vernal pecan]

there's no issue

what is the last conv ID you have?

I will escalate

[drifting latch]

From the android one or the ios one?

2514986 for the ios one

2514981 on the android

[vernal pecan]

someone replied

[drifting latch]

Aight thanks

[hollow forge]

What is that???

[wide furnace]

@vernal pecan Where is Packs for McLaren 765LT?
How to stars up 765LT for Vahalla SE without packs for 765LT?

[void birch]

Question is when i go there i cant find the ticket id nor i can see my asphalt 9 id to put it on the website

[drifting latch]

Ticket id usually on the email that you recieve

Check ur email

[vernal pecan]

Not part of the game AFAIK

Maybe one of your apps

[vernal pecan]

They were available until very recently.

[wide furnace]

Will they come back before Valhalla SE ended?

[vernal pecan]

Not that I'm aware of

[wide furnace]

That’s sad news for me. I was busy and never thought that the packs will be removed. I always see that the packs were always available until SE ended.

[vernal pecan]

Packs have a timer above them

[wide furnace]

I know. Never mind then. Thanks for reply.

[hollow forge]

1. What's AFAIK?
2. I've searched it and it seems to be from Applovin, wich I don't and never had installed
   It also seems to go with Java, wich I don't and never had
   It's a debugger for full screen Adds, and I don't have a clue how I got it?
   But thanks 👍

[vernal pecan]

As far as I know

Check what apps you have running

[hollow forge]

I did, to many times (2 Hours long)

[vernal pecan]

Weird

[hollow forge]

I checked every App, and every Part of my System

[hollow forge]

Many people said that

[void birch]

Anyone knows how i can delete data from my game i keep getting this , i keep deleting the game and after reinstalling this shows up i just want to start over again

Idk why its so hard to delete data on ios lol

Im stuck with this god knows for how long

[void birch]

I cant play the game at all

[drifting latch]

Contact Customer care, that's only way to fix it.

[void birch]

Even if im tryna delete game data like start a9 as if i just downloaded it ?

Im not tryna cancel account deletion

[drifting latch]

iOS issue, happens randomly.

[void birch]

I tried reinstalling the game twice and I can’t get this off idc about the account if it gets deleted im just tryna start over again

The issue is i cant see my account id

Whenever im tryna submit a ticket

Thats another issue

Im basically stuck here unless there’s something else i can do to see my id

[torn rock]

🙏🏻

[torn rock]

upgraded your servers

@vernal pecan

[naive violet]

I guess you need to wait for acc deletion to be done.

Maybe you can try deinstalling, then create a new Game Center acc, reinstall and hope to get the „select acc A or B“ screen

[karmic gyro]

I’ve faced this issue several times. The only cure to it without account deletion is resetting the device(ios). I have an iPad and I’ve faced this issue several times

[void birch]

Thats what i ended up doing

Not waiting 30 days for that lol

[karmic gyro]

It must’ve worked

[void birch]

Sure did yeah

[stark olive]

My day 7 log in reward is not showing up. Usually I don’t care about this stuff but day 7 reward is Ferrari car so I am worried because once I miss the day it’ll not show up again

[drifting latch]

isn't the blue supposed to be black? @vernal pecan. I cant seem to change it

[vernal pecan]

no

[drifting latch]

oh so there's no way I can get it complete black?

[vernal pecan]

maybe you missed already?

[vernal pecan]

in the mp loading screen or just garage?

[drifting latch]

garage. I kinda dont like the blue lol

[vernal pecan]

ah I'm not sure

[stark olive]

After writing that message I opened Asphalt 9 and Boom it was there and I claimed it 😅

[vernal pecan]

contact customer care.

[torn rock]

what the Heck is this?

[drifting latch]

What’s happening ?

[ebon dew]

The biggest problem in Asphalt 9 is that the cars are not for sale like what it was in A8… we need to be able to buy the car we want when we want.. not waiting for years for an in game car…

Irl 1 year is more than enough to by a real car… and this is just a game 🤦🏻

[drifting latch]

why is there a chunk in the front of the souls missing when you apply a decal? @vernal pecan

[vernal pecan]

sent to the team

[ebon dew]

Truth will be always hidden

[ebon dew]

4 years of daily playing 🤷🏻‍♂️

[mighty zodiac]

Whats this yo 💀

[jaunty cove]

What a TD player supposed to do if stuck here 😂

[naive violet]

How about turning off TD for a second?

[jaunty cove]

It’s not abt turning on/off. Opponents will complete the race when u get breakdown back to back twice.

[polar storm]

Switch to MD

Permanently, not just to escape TD traps

[brave ice]

I am not able to participate in any event or multiplayer race.

It’s showing not available

[marble sphinx]

Why are Chinese prices exponentially high?

800 yuan = 100 usd (like the f1LM mega relay pack)

[hoary geode]

maybe its yen?

[kind dagger]

@vernal pecan Can you guys just remove this

[native knot]

Guys is it possible for to transfer your account info on iOS to pc

[hasty pier]

Yes but only by contacting Customer Care

[slender fog]

Why are these packs different ??

[native knot]

Thx

[lunar cairn]

I noticed that too

[mellow wasp]

bruh shush I want those 2x McLaren 600LT bps to star up

[trim forge]

stop being trash and switch to md, for good

[hasty pier]

don’t go offtopic plz

[jaunty cove]

Behave dude. Just told a glitch here. U like MD ok good. Good for u. No need to force others for MD. TD players r trash acc to u that’s completely fine lmao. It’s just a game in the end. <@&469459051105878016> see this

[twin bolt]

[frigid kernel]

interesting

[twin bolt]

idk what to say or think

smh

[frigid kernel]

for now, @trim forge let's stop with the toxicity, it won't help

[buoyant thistle]

[native knot]

It don’t work I can’t transfer it

[hasty pier]

You need be patient, they don’t answer on the same day normally

[native knot]

There wasn’t a form for me to switch

Cause I didn’t see one

[upbeat elbow]

Showroom events selection blank, is it only me experiencing it?

[drifting latch]

id: i-hh68160

all time since 9:50 am (UTC +3)

reported devices: iPhone Xr, iPhone 11

when you're joining the game - chat button disappears, or makes bigger and then disappears again, and it happens all time

[loud olive]

Does anyone playing A9 on macbook have problems with the ps4 controller? When I use a ps4 controller when connected to an iPhone XSM, it plays very normally. But when connected to macbook pro 2020, it responds very slowly, for example, I press the button to use nitro but it responds 1 second later.

[naive violet]

Several bugs after the update:
No season available
No season events available
No MP available
No packs in shop available (for tokens)
No token bank available
There is a space with different color at car ranks

[vernal pecan]

normal, will be filled on october 3rd

[vernal pecan]

all of those except the last should be fixed if you restart.

[naive violet]

It took 4 restarts, now they seem ok (except the last one as you mentioned)

[vernal pecan]

[sick vessel]

Club chat sidebar is messed up, very narrow window for visibility:

[austere relic]

How come my stuff like this?

[molten crater]

@austere relic split screen just kidding try restarting the app and then your phone

[austere relic]

So helped a bit but showroom isnt loadin up

[hasty pier]

Showroom is not available yet

[austere relic]

Ooh ok

Ehen will?

[hasty pier]

October 3rd

[austere relic]

Oh ok good

[molten crater]

@austere relic correct mo events till the 3rd

No

[tired mortar]

No events no legend pass whats going on

[smoky flax]

No MP2?
No Artura-Packs?
Artura starts with only one fuel when activated?

[vernal pecan]

mp2 will appear, and I don't think there will be artura packs

since you can max it if you get this + next LP AFAIK

[magic ginkgo]

@vernal pecan The last season pass said there will be a discount for this season, and the discount is usually $7.99 and it is bloody $14.99 could I pls have an explaintion for this misleading info? (Australian dollars btw)

[vernal pecan]

the discount is on the bundle pass

clearly stated in the LP benefits

[magic ginkgo]

bruh

[austere relic]

Good thing i do that

[shy lance]

@vernal pecan what happened the showcase event that gave tokens if you used the season cars? Or was this the purpose of season tokens all along? To reduce the amount of tokens? 🤔

[vernal pecan]

will be added later this week

[shy lance]

Thanks 👍

[frigid stump]

I keep getting multiple different error codes trying to open the game

This started off as a problem where I couldn’t connect to MP, then I tried resetting the game and I’m stuck with this

@vernal pecan Sorry for pinging but do you know what could have caused this?

[hasty pier]

That’s unlocking, not star up

[fierce light]

🤔 um ok thanks

[bright yacht]

iphone 15 pro max 60fps

[somber jay]

how much time it will take to delete my account to reset the game ?

[river meadow]

There are no Show room events for me, how come?

[hasty pier]

October 3rd

[river meadow]

Oh… that would explain it

Thank you mate

[toxic lintel]

Why is the game resetting the app every time I enter a race? I’ve deleted the app and still doing it.

[covert cairn]

I thought my game broke when I saw that lmao

[river meadow]

me too

[sly rapids]

I have a lot of progress on my Microsoft account but I can’t log into the Microsoft account with mobile any way to do it?

[full phoenix]

Searching for lobbies in MP sometimes freezes my game

[hasty pier]

Not possible

[bright yacht]

iphone 15 pro max 60fps

[fierce estuary]

Hello guys, i have played a long time ago and tried to hop on the game again. I accidentally logged in as guest. How can i restore my previous progress? In the past i was logged in via FB.

[brisk isle]

Me too 🙏

[vernal pecan]

Contact customer care

[fierce estuary]

I did, but they stopped responding. Now i tried connecting facebook like another user suggested and unfortunately it did not work. I suspect the issue was my connection was ‘expired’ but i renewed on facebook before connecting so i dont know

[naive violet]

About a month

[marsh mortar]

why is my car barely rolling