I can't watch sponsors for gems. It always says "No available ads, please try again later"

[wanton flax]

I just spent around 500 gems on the summer event but for like the last 1-2 months, I couldn't watch sponsors? I reinstalled the game, restarted my router and even used multiple other internets which was online and working but I still couldn't watch any sponsors or watch the 2 ads at the start of the day? Could anyone help me on this?

I can't watch sponsors for gems. It always says "No available ads, please try again later"

[upbeat solstice]

Do you have any ad blocker software or are you using a DNS server that blocks ads? Also, do ads in other games work? I used to have my DNS settings to an ad blocking server and broke all my games pretty much.

[wanton flax]

Oh.

[wanton flax]

Thank you, man. I was so lost lmao, this game is great and the support is amazing! Ty

[upbeat solstice]

You are quite welcome. I hope that fixed it for you.

[wanton flax]

Yeah, It did. Thank you so much :))

[upbeat solstice]

🥳

[covert breach]

Hello!, hey, the same thing is happening to me and I don't know how to see if I have ad blockers or not, could you tell me how you solved your problem?

[upbeat solstice]

On what platform are you playing the game on?

[covert breach]

I have no idea, I just installed it from the Play Store and that's it

[upbeat solstice]

Android, iOS, Steam

[wanton flax]

I have a Android phone

[covert breach]

ooo, android

[upbeat solstice]

Wifi or mobile data?

[wanton flax]

That too

[covert breach]

I'll try

[covert breach]

Both

[upbeat solstice]

The pictures that @wanton flax Provided shows where to go to check. Go to Settings -> Connections -> More Connection Settings -> and see what is listed for Private DNS.

[wanton flax]

Yes

I had been using adguard dns so that's the reason I couldn't watch ads

[covert breach]

it was already deactivated:^

[upbeat solstice]

Okay. Are ads working in other games on the same device?

[covert breach]

Yes, it works in all except gpgp

[upbeat solstice]

Just so I am clear, it states no ads are available in the game or do the ads load and not play.

[covert breach]

No ads are available

[upbeat solstice]

Okay. This could be your ISP block the ad service that GPGP uses (which is Unity Ads). Unfortunately, the only other thing I can suggest is switching to a VPN and using that, but that can cause other issues. I would suggest you email TapBlaze at [e-mail], give them as much information as you can, and see what they say. Sorry we could not get it resolved here for you.