gems disappearing when im about to earn more. | Good Pizza, Great Pizza Community | Page 1

nova orbit Jul 14, 2023, 9:03 PM

#

Its happened twice now and i dont really know how to document proof. i had 27 gems as i was about to earn 5 more from an achievement. I kept checking and i def had 27 gems. I got the “achievement completed” banner, went to get my 5 gems, suddenly i had 22 or 23 gems as i was collecting the 5 gems, and it went back to 27. I didn’t restart the day or anything at all ik how that thing works and thats not what happened.

wise compass Jul 15, 2023, 7:21 AM

#

A video would help a lot - and for a this kind of bug it is best to send it to [email protected]

tropic belfry Jul 21, 2023, 7:03 AM

#

Make sure your game is on the latest version (4.26.8 currently)

#

And like what sausage said, please try to record a video of the bug and report it to the support team with the steps stated in this article https://tapblaze.zendesk.com/hc/en-us/articles/5258934263323-How-to-Report-A-Bug-MOBILE-

Main GPGP Help Center

How to Report A Bug (MOBILE)

First, please double check that you are on our newest game version and try playing the game for one more day to see if the issue still occurs for you.

Take a video of the bug (If unavailable, ...

tropic belfry Jul 21, 2023, 1:39 PM

#

just go to the game page on your app store, and make sure there's no 'Update' button

#

you can also see the version of your game by going into the settings in the main menu

#gems disappearing when im about to earn more.