No internet on VM after Reset | Shadow (ENG) | Page 1

dull wasp Apr 30, 2026, 5:21 PM

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My machine has been reset due to potential malware that came all of a sudden. I have made a new PC and now do not have any internet connection to said PC

wild depot Apr 30, 2026, 5:35 PM

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Fully shutdown Shadow's windows, wait 15 mins start again, if issue persists contact Shadow Support.

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No internet on VM after Reset

dull wasp Apr 30, 2026, 5:53 PM

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Okay thank you

dull wasp May 1, 2026, 2:12 PM

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What is the best way to contact shadow support in reference to this issue.

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Also, I'm sure that my instance is permantely stuck on

#No internet on VM after Reset