Subscription | Shadow (ENG) | Page 1

tranquil ridge Mar 20, 2026, 4:17 PM

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Hello, since some time I keep coming back to the website to make a subscription, but it just fails on me. The moment I click on a packag to go to checkout it just fails and sents me straight back to the package page. How is it possible to get this done?

tranquil ridge Mar 20, 2026, 4:58 PM

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glacial terrace Mar 20, 2026, 4:58 PM

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Do you have any ad blockers on or other extensions interfering with checkout?

tranquil ridge Mar 20, 2026, 4:59 PM

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No, I also tried in incognito mode.

glacial terrace Mar 20, 2026, 4:59 PM

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Are you in a shadow service area?

tranquil ridge Mar 20, 2026, 5:00 PM

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I life in central germany, but right now I am in the canary islands.

glacial terrace Mar 20, 2026, 5:02 PM

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Best bet is to reach out to support either help@shadow.tech or #support-ticket

tranquil ridge Mar 20, 2026, 5:06 PM

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Ok thanks!

#Subscription