#Issues with Cyberpunk 2077

99 messages · Page 1 of 1 (latest)

uneven zodiac
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I have shadow power and i installed cyberpunk 2077 last night and i opened it briefly to test and it worked well. this morning i went to open it and i get these messages. one on the cyberpunk launch screen saying my drivers are out of date and this one (attached) saying something is corrupted. help!

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Issues with Cyberpunk 2077

lucid locust
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Have you tried reinstalling GPU drivers?

tawny ridge
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you need to uninstall it and install it back, you may also open a support ticket for that issue

uneven zodiac
uneven zodiac
uneven zodiac
tawny ridge
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any details you can add ? are you modding your game files ?

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if not you may just repeat reinstall, if that happens again, open a support ticket

uneven zodiac
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ticket is open

tranquil leaf
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I had that problem, too and there are a few users who ran into the broken installation problem on the German discord. Cannot explain why, but if you have extra space and therefor a drive "D", install the game on "D". That fixed it completely for me.

uneven zodiac
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Hello,

Thank you for contacting Shadow support!

I am sorry to hear about this file corruption issue.

This issue is due to the way the developers handle temporary files and cannot be resolved on our side, sorry.

Don't hesitate to reply back if you have any questions.

You will receive a survey shortly. We would appreciate if you could fill it out. It would help us improve our service.

We wish you an excellent day!

Best regards,

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the response i just got 🙁

uneven zodiac
devout kettle
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I just downloaded Nvidia drivers I remember.

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Worked perfectly for me.

uneven zodiac
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i did that to fix the outdated driver error and its worked but i keep getting this error

uneven zodiac
devout kettle
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Huh. Did you installed any mods?

uneven zodiac
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it happens each time i shut down my shadow pc and reopen it

uneven zodiac
devout kettle
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Huh. Interesting.

uneven zodiac
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i have to uninstall it and reinstall it each time i leave shadow pc

devout kettle
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You used official Nvidia thing, right?

uneven zodiac
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yea

devout kettle
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Okay, that's weird...

uneven zodiac
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but it happened before i updated the drivers anyway

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that was a seperate issue

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that has stayed fixed the other one persists

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and shadow gave me the most unhelpful response

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and others havent got this issue

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their response was basically
"not our fault mate, meh"

devout kettle
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Well uh... Try to maybe use Repair Shadow PC button?

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It will take some time though.

uneven zodiac
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ive only just got it. i can't be broken surely?

uneven zodiac
devout kettle
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Go to the question mark button.

uneven zodiac
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i'm there but i don't have that option

devout kettle
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huh

uneven zodiac
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i also cant screen clip with the quick menu

devout kettle
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oooooooh

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Yeah. You need to exit the emulator first

uneven zodiac
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oh found it 🙂

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i'm repairing now.

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surely this can't be an issue with cyberpunk themselves because others have not got this issue

devout kettle
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Might be

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But still give it a try.

uneven zodiac
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i hope not because i only got it to play it after being told by someone i know that it works well

uneven zodiac
# devout kettle Might be

after the repair i launched it and it says it's updating and now i get an error message saying mics and keyboards won't work and now this

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what the hell happened

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all i did was click repair

lucid locust
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Keep retrying, it'll update.

devout kettle
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That’s a first time I see smth like this

uneven zodiac
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i still get the corrupted files thing if i close shadow and reopen it.

devout kettle
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Hm

uneven zodiac
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am i not supposed to use the quick menu shut down button?

devout kettle
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Try this. When you install again Cyberpunk, try to repair it via steam.

uneven zodiac
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ok its installing some windows updates rn (My Shadow PC

devout kettle
uneven zodiac
uneven zodiac
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The red launcher just gave me the previous warning

devout kettle
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Woah- Yeah uh... I think you might have to uh... Completely reinstall your shadow

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Although... Idk

uneven zodiac
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wait whattttt

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do you mean factory reset my shadow pc or reinstall it on my PC

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or perhaps both?

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cuz shadow say its a game dev issue not them but others play it without this error right?

bold hill
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So, even by verify the files through Steam, doesn't it do anything? Not even reinstalling Steam and the game? That's weird.

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For corrupted files of a game on Steam, sometimes it did Trackmania game ,( Nadeo/Ubisoft game ) and for some days, I had to verify the files in order to play or reinstall completely the game, but days after it simply fixed itself or thanks to the update of the game.

uneven zodiac
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I only re-installed the game.
Now i removed the game from my shadow pc and steam from shadow pc. Now i removed shadow pc from my actual pc

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I have now installed shadow pc again and steam is re- downloading cyberpunk

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I will keep you updated

uneven zodiac
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so i got a new message from support. what does this mean

Hello again,

Thank you for this response.

It seems that it is due to the way Cyberpunk installs its files.

Could you try verifying them through the Steam app please?

In the meantime, do not hesitate if you have any interrogations.

Best regards,

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what do they mean by verify through steam? i downloaded the game via steam should it not already be verified?

bold hill
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The answer from them, is exactly what I told you 3 hours and 30 minutes ago!!

uneven zodiac
bold hill
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It happened to me too, on some games, and it usually fix it.

uneven zodiac
bold hill
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Try and you'll see. It should fix usually.

junior brook
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Thats weird that this is happening to you bc I have cyberpunk installed on my pc and it works fine plus im also running like 100 mods on my cyberpunk as well on a recent playthrough

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And it never broke like that

uneven zodiac
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nope still happens

bold hill
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So, could be something related to Cyberpunk to check the files, so, honestly I don't know how can help you.

uneven zodiac
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im trying a direct to root c/ drive install so hopefully the temp files dont get destroyed each time shadow launches. i'll kepp you updated

uneven zodiac
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A direct to C/ drive install worked problem solved 🙂