Im having issues with logging in

[cloud plinth]

Are you able to log into your account via website?

[hushed moon]

Nope

Its really irritating because I just renewed my Subscription

[cloud plinth]

If you try to reset your password?

[hushed moon]

I don't have access to that email anymore

I was planning on changing it today but I can't

Im pretty sure the email is on my other phone but I can't find it

[cloud plinth]

Now, you will have to contact Support via email:
[e-mail]

And be ready to provide them proofs that will confirm you ownership.
Only Shadow Support can change emails, and you if don't access to that one anymore, might be a bit tricky to get it back.

Worth to try. Bare in mind that they don't work on weekends.

[hushed moon]

Okay thank you

[hushed moon]

How would I go about emailing them like what's an example that I can like ask them and what would I need to prepare to verify that I own this account.

[cloud plinth]

Tell exactly what happened. The email that was used to create your account, you no longer have access to it.

Ask them what's needed to prove that you're the owner of that account and if there's any possibility to recover it + change the email to one that you have access.

[split oasis]

Just send proof of payment you probably got a receipt

[hushed moon]

It said it for like a split second "oops, you already have a session"

[hushed moon]

[hushed moon]

I've tried everything on this page nothing is working

[cloud plinth]

Wait for the Support team to get back on you. Forget that page, as you need to talk about your account and email.

[dusty briar]

Mines doing the same thing and I was just on it and it said failed to update now it wont login

@cloud plinth

[cloud plinth]

Contact Support: #🔗┃links

[hushed moon]

I think some how somebody logged into my stuff