#Stuck in Shadow Is Turning Off

1 messages · Page 1 of 1 (latest)

jade patio
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wait for the timeout (~45 minutes with all apps closed)

steady ledge
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Shadow was able to reboot, but the windows 11 update has failed.
Is there any other way of updating to Windows 11 then through the standard Windows Update?

jade patio
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I've always done it through the official updater myself

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(when it was prompted)

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make sure to look after the idle timeout from time to time

ember parrot
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I've always used the Windows 11 installation assistant without issue, for Shadow that is. They also recommend it rather than via windows update.

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Well only issue I've had is the black screen.

Troubleshooting: black screen after installing Windows 11
If you see a black screen after installation:

  1. Wait 5 minutes
  2. Close the window
  3. Open the Shadow app and click Help
  4. Shut down the VM manually from the launcher
  5. Relaunch your Shadow

https://support.shadow.tech/hc/en-us/articles/33433272237329-Windows-11-FAQ

steady ledge
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When I use that method, I get the same Shadow is Turning Off / Shadow is Starting loop again 🙁