#Unmanageable lag at same time every night since email from Shadow regarding Boost/Neo

3 messages · Page 1 of 1 (latest)

amber thicket
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Okay, I signed up for the Boost Neo option a few months ago (was already on Boost, selected "yes" when asked about Boost Neo)

I get an email on Tuesday of this week from Shadow, apologising that they haven't been able to provide Boost Neo yet, and that they'll be giving me 3 months of Power tier complimentary.

I use Shadow PC to play VR games. On that same Tuesday night at 8pm, I get completely unmanageable lag out of nowhere, try stuff to fix it, it doesn't work. Lag stops around 10pm and everything works normally

On Wednesday, I get an email informing me that my Power tier PC will be ready in 30mins/1hr, and i'll get a notification when its ready (it's still not ready or available right now)

Wednesday night and last night, same thing happens. Horrendous lag between 8 and 10pm

Some friends helped me look into it and they're stumped. There doesn't appear to be any issue with my internet connection, no packet loss, not an overlapping channel issue with wifi etc

Is there a chance Shadow PC is causing this?
Any help would be appreciated

gentle wagon
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well, to make sure it's unrelated to your home network you may need to test wired using an ethernet connection

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after that, regarding of your ISP global or local capacity and their peering with Shadow, there's what is called "peak hours" where internet networks could be more congested than usual