#Shadow PC broken after Win 11 update
25 messages · Page 1 of 1 (latest)
Shutdown your VM, either via website or via launcher.
Wait 15 minutes, then try again.
If that doesn't work, try this:
https://support.shadow.tech/hc/en-us/articles/33001211615249-How-to-Repair-Your-Shadow-PC
Hang on, after third try of hitting "Retry", it got past the uninstall/reinstall component message and I think I'm into the PC...
how did u fix that ..? ive un updated my pc uninstalled shadow pc multiple times turned my firewall off and still get that message 💔
I truly wish I knew. It wasn't working and now it's just working. BEFORE I actually posted this, I had already done the "Repair My Shadow PC" step and waited 30 mins. It was still doing that message as you can see, but now it's working...!
ive done the repair thing.. 6 times
whenever the update thing gets to restart it just doesnt and fails
Check if the same happens via website:
https://pc.shadow.tech/
Also, try to change to Beta, as it will try to install different (updated) components, and might help:
https://shadow.tech/download/
(pick the Beta app for your platform)
If nothing helps, contact Support: #support-ticket or #🔗┃links.
(pick only one method, please)
i tried to change to beta and i got the same message
So, contact Support.
Do you have important files on your VM?
If it's not the case, you can try a Factory Reset.
ill try to switch to beta and if that doesnt work ill try a factory reset.
how do i get to that?
Introduction
You can factory reset your Shadow PC from your account page at any time. This process erases all data and reinstalls Windows, restoring your Shadow PC to its original state. A factory ...
it says error reseting
Is your VM running?
oh yeah ;-; sry im stupid
Shutdown, give it a 10 minutes. Then you try to reset again.
okie !! 
it still says connection timeout 💔
Connection Timeout is different from the OP's problem.
They were stuck on the Update Failed.
What's the error code that is informed along with the Connection Timeout message?
R-628