#unable to use windows - cursor missing

1 messages · Page 1 of 1 (latest)

rugged minnow
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Hi there,

from once second to another, I was suddenly unable do anything. My mouse cursor disappeard. Also no matter what key I press, nothing happens.

It worked fine before, with no issues at all. Using Shadow on my Mac.
When hitting command it would usually act as the windows key, but not even that works anymore. something is really broken.

Troubleshooting I have already performed:

  • uninstall and reinstall drivers
  • reboot
  • Exit shadow pc completely and relaunch it.
  • Repair my shadow pc.
  • exit and enter full screen

No joy.
Does anyone have an idea or know how to fix it?

dry pollen
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are you using built in keyboard and touchpad or external ones?