#Trying to inscrease storage not working

9 messages · Page 1 of 1 (latest)

inland citrus
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I'm trying to increase my storage from 512GB but when i try to on the Shadow website its not working, Can anyone assist please ? (wont let me drag to increase storage, Please refer to image below )

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ebon horizon
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we cant help with ordering or billing issues. Mods and experts are volunteers

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you will need to contact support and see what they can do to help you

inland citrus
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Oh ok, How do i contact support

ebon horizon
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Support is not open weekends, sadly, but they will get to you if you have an open ticket. You can open a ticket either by #support-ticket or via your account page

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I wish you success in getting extra storage for your shadow. 😄

limpid jasper
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If you change, try using another browser, removing the cache, etc. It's the same, so it means, it's really their problem, so I hope too they'll fix it, so you'll have more extra storage.

inland citrus
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Thank you 💯 🙏