#How to change data-center?

5 messages · Page 1 of 1 (latest)

still relic
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I am on vacation in Eu and my account is usa. i bought my pc from usa and want change to Germany. Is it possible?

lusty berry
# still relic I am on vacation in Eu and my account is usa. i bought my pc from usa and want c...

Yes, is possible and you need to contact Shadow Support, so as to also find the best possible solution, since there is no guarantee that they can change it for you.

https://support.shadow.tech/hc/en-us/articles/34401117134481-Requesting-a-Datacenter-Migration-for-Your-Shadow-PC

Shadow
Requesting a Datacenter Migration for Your Shadow PC

Introduction
In most cases, your Shadow PC is automatically hosted in the datacenter that offers the best possible performance based on your location. However, under very specific circumstances, a ...

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Through #🔗┃links there's ways to contact them

still relic
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when they will respond me?

lusty berry
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If they have low load tickets, probably even today, since you're account is set to USA ( so it'll answer Shadow support from USA ), but at 98% I'm sure, they'll answer at least during Monday or during Tuesday.