Diablo 4 gaming eventually disconnects Shadow PC and won't turn back on | Shadow (ENG) | Page 1

unreal sentinel May 14, 2025, 6:06 AM

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Afte playing about 20 minutes of diablo 4, Shadow Client just disconnects and presents all sorts of errors, like 101. When I try to reconnect, it just states erros and won't load. This has been happening consistently.

Sometimes it does connect back, but it goes to a completely black screen. It only happens with Diablo 4, I've tried BG3 and Starcraft 2 with no problems.

What gives?

Running it on an Android Tablet, Galaxy Samsung Ultra S8

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Also code R-700

ashen moth May 14, 2025, 6:19 AM

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Unfortunately R-700 is bundled in with a lot of other R codes.

https://support.shadow.tech/hc/en-us/articles/33870362998801-R-600s-700-Try-to-start-again-in-a-few-minutes

Shadow

R-600s / 700 - Try to start again in a few minutes

If the Shadow launcher cannot connect and start the video stream, an error code will be displayed. Errors ranging from R-600 to R-700 (R-600, R-601, R-602, R-603, R-604, R-605, R-606, R-607, R-608,...

unreal sentinel May 14, 2025, 6:20 AM

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I've been getting 20% downtime with this issue.

ashen moth May 14, 2025, 6:20 AM

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As this is a persistent issue, I think it would be best to send app logs and open a ticket with support so it can be investigated.

unreal sentinel May 14, 2025, 6:20 AM

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Ok, how can I get an app log?

ashen moth May 14, 2025, 6:22 AM

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On android I couldn't say specifically, it'll be a button in the launcher settings.

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On iOS.

#Diablo 4 gaming eventually disconnects Shadow PC and won't turn back on