I can’t open a ticker and i need real help with my shadow pc account | Shadow (ENG) | Page 1

hollow brook May 13, 2025, 1:24 AM

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I have a us shadow pc and it’s not working

whole thorn May 13, 2025, 2:04 AM

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Try other methods here: #🔗┃links message

Meanwhile... any error code?

hollow brook May 13, 2025, 2:30 AM

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I Want to change my server

whole thorn May 13, 2025, 2:34 AM

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I see. Despite not being something guaranteed, you can try.

hollow brook May 13, 2025, 2:37 AM

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it says that i should open discord ticket

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but the support channel in discord is not showing

whole thorn May 13, 2025, 2:38 AM

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Nah, via Account page (linked above), it works.

hollow brook May 13, 2025, 2:38 AM

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and when i click on it from link it says no access

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from account page i did make a ticket three days ago but they did not respond

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i just wanna know why i dont have access to support channel

whole thorn May 13, 2025, 2:39 AM

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As it's the same system, opening a ticket here won't change it.

If they don't get back to you, you can create another one.
Make sure that you received your case ID via email.

hollow brook May 13, 2025, 2:40 AM

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yeah i did recive it

whole thorn May 13, 2025, 2:40 AM

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I am not sure if that applies to you, but usually because you're using Shadow from an unsupported region/country.

hollow brook May 13, 2025, 2:40 AM

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oh

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i see

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then they shouldve tell me that i am not supported before letting my pay

#I can’t open a ticker and i need real help with my shadow pc account