#Mic issues

53 messages · Page 1 of 1 (latest)

native torrent
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I am having issues with my mic being detected it worked perfectly fine last night but now bo matter what I do discord and every app ive tried cannot detect audio??

proven belfry
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Did you happen to see a Failed update screen?

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Like this.

native torrent
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no

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but now its magically working again

proven belfry
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Haha righto

native torrent
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could it be internet issues?

proven belfry
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Do you have higher than usual latency or have packet loss?

native torrent
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yes

proven belfry
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Then potentially.

native torrent
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ok thank you

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I reset my internet maybe that fixed it.

humble jay
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i am having the same issue, my mic worked fine lastnight, now its not detecting it

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whenim not using shadow my mic is fine, once i get on shadow the mic cannot be detected

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@proven belfry could you help ?

humble jay
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can i get some help ??

humble jay
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@proven belfry

proven belfry
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Please don't tag for help.

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Provide more information and others might be able to assist, or contact Shadow Support.

humble jay
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as you can see ive provided info and asked for help and no one has assisted

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i have also contacted support and no help

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i came to a thread that was having similar issues and piggybacked to get no help

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im having issues connecting my mic to shadow now, it was working perfectly fine now it keep saying my usb device malfunctioned. ive tried differect ports and same thing. my mic works fine on my local device but not on shadow now. im using a fifne xlr/usb microphone. i cannot usb forward it, and it pops up when i enable it but i still cant use it.

proven belfry
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If you're forwarding the Mic and it says Malfunction, it's an indication of networking issues. ShadowUSB requires low and steady latency and no packet loss, not even 0.1%

Forward it normally via the Microphone enable and select from Input devices.

humble jay
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it does not show as an input device to use in my settings

proven belfry
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Uninstall ShadowUSB, restart local PC. Then it should pop up in the normal Microphone section in quick menu. Chances are cause you're trying to USB forward it, it's messing with the other option.

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Other than that, you'll need to wait for support to help you via your ticket.

humble jay
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any idea as to why this would randomly happen ? ive been using shadow since 2022 and never had this happen

proven belfry
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Has your latency changed?

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Is it now either unstable or above 35ms?

humble jay
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my stability is usually always great

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latency has been varying more recently

proven belfry
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Reboot your router to see if that clears any issues.

humble jay
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Rebooted my router, it’s showing my mic as the input source but it’s still not working, I did not usb forward it this time

proven belfry
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How are you testing it?

humble jay
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well now its not even showing up anymore

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again my mic is fine on my local device, as soon as i open shadow it says it malfunctioned and i cant use it, ive tried different usb ports, rebooting, everything

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when i enable my mic as the input source i cant hear anything and it doesnt give me the option to select the mic in my settings

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its very frrustating as im paying $52 and using shadow for work and i cant even speak, and its been like this for 2 days now

proven belfry
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Thought said not to use ShadowUSB to forward it..

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You shouldn't be seeing the USB device not recognised if you're not forwarding it via Shadow USB..

humble jay
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AGAIN, i did not usb forward it. i enabled the mic normally and i cant hear or use it still

proven belfry
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You shouldn't be seeing this

humble jay
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the mic is enable and not showing as an input device for me to use

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enable - cant use the mic or hear anything

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usb- can hear, still cant use mic

proven belfry
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Your microphone when not forwarding will passthrough the External Microphone Headphone. You can go to Properties and tick listen to device to test it works, if you hear yourself you untick it.

humble jay
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i am aware, like i previously said, i cannot hear anything when the mic is enable normally

proven belfry
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Okay well, you'll need to work with support.

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Maybe they'll see something in the app logs.

humble jay
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and how long does support take ?