No response to support ticket.

[hot inlet]

I sent in 2 tickets in the past 2 days to get help with my subscription to Shadow PC

I meant to upgrade my current boost to power. And mistaking just bought a new power subscription instead. I have not received any help with the matter through support.

What I need help with

I need help with either a refund to that power subscription so that I may continue upgrade my current one. Or however this can be handled. If anyone can get back to me as I have a whole other subscription for no reason at the moment.

Please and thank you. I don’t mean to be a bother. Just want the nice upgrade to make sense.

[keen tiger]

When you create a Support ticket, please, don't create another one. It won't make the process/answer to be faster, but get you back in queue.

Support doesn't work on weekends, so they will get back to you from Monday ahead.

If you want, you can post your case number here, so we can forward it. But we make no promises.