can someone help me figure out why my shadow pc is not loading it was work early yesterday then stopped working at night what's going on
#my shadow pc is not loading completely why?
celest yarrow
drowsy hazel
As in it's loading then going off?
Any error codes?
Do you connect to Washington DC and use XFinity?
celest yarrow
its loading then going off no error codes and yes i use xfinity
i don't think im connected to washinton dc considering i stay in mississippi
is there any way to fix this
celest yarrow
i have xfinity wifi yes
celest yarrow
check what
drowsy hazel
What I just linked.
celest yarrow
confused on what im supposed to be looking for
celest yarrow
i see it im confused on what you want me to follow
i see the link i pressed the link
drowsy hazel
Read the two messages.
celest yarrow
i see it
drowsy hazel
All the information on the issue plus the hotfix to get Shadow working and to also contact support and how are there.
celest yarrow
i read it
drowsy hazel
So you need to disable IPv6 and open a ticket with Support.
drowsy hazel
Okay cool. Disabling IPv6 will force IPv4 to be the connection and Shadow will then connect.
celest yarrow
and how am i supposed to disable that ion see nun that says something about how to disable
drowsy hazel
What is your Operating System?
celest yarrow
ios
drowsy hazel
Ah boy... I have no idea on that
celest yarrow
mk
drowsy hazel
Pop a message in #📱┃mobile asking if anyone knows how.
celest yarrow
ill do my own research
late radish
What is your Operating System?
im on an hp pc .. how do i do that
next sorrel
Operating System... Windows, Linux, macOS.
I believe you're on Windows, right? 10 or 11?
late radish
yes 10
next sorrel
So, here's how:
https://www.itechguides.com/disable-ipv6-windows-10/
