Used the 19€ option for Neo Boost | Shadow (ENG) | Page 1

halcyon arch Apr 12, 2025, 3:29 PM

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I used the 19€ option for Neo boost and what must i see? They have rearranged me from Germany to France Datacenter what will give me the most bad ping i could imagine and this without any warning or information.

misty mason Apr 12, 2025, 5:11 PM

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Hi Holger. Neo Boost is Dunkerque only (worldwide). So it's normal atm

halcyon arch Apr 13, 2025, 1:13 AM

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Oh thats great and you dont think it would be important to inform users before let the ping skyrock?

bleak pond Apr 13, 2025, 5:59 AM

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Just thought I'd point out "This is a Community help forum" - You're best leaving this feedback with Shadow Support via - #support-ticket

halcyon arch Apr 13, 2025, 10:45 AM

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well i think the community help forum is the much better place then a dark black hole where the support tickets get thrown into

#Used the 19€ option for Neo Boost