Team still didnt reply to my Email from Friday? | Shadow (ENG) | Page 1

sturdy widget Feb 25, 2025, 7:57 PM

#

anyone an idea when they reply?

cobalt dagger Feb 25, 2025, 8:01 PM

#

#

sturdy widget Feb 25, 2025, 8:03 PM

#

idk i should have got an reply from last week already

cobalt dagger Feb 25, 2025, 8:04 PM

#

if you have a case id, post it here, maybe someone from support can check tomorrow

sturdy widget Feb 25, 2025, 8:05 PM

#

#478046

#

i think

cobalt dagger Feb 25, 2025, 8:05 PM

#

but support is most likely swamped and the 24-48h is maybe 72h response time at this time...

#Team still didnt reply to my Email from Friday?