#Can't change shadow plans due too an error.

23 messages · Page 1 of 1 (latest)

snow pecan
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I've been trying for about an hour, but everytime. Whether i try on my phone or laptop I get the same error,"something went wrong. We are unable to retrieve the list of available plans at this time" no clue what's going on havent seen much besides one reddit post about it which was months ago.

unborn hawk
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You'll have to open a ticket with support about it.

snow pecan
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Ah okay

tough breach
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Just ask support to change the plan for you, I had a similar issue before. Fixing the error seems a bit too complex.

warm igloo
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I have the same issue

sinful lodge
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same issue here

acoustic vault
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Ngl I sent them a support ticked been a hour and haven't got anything back

sinful lodge
acoustic vault
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And to get there u loging

sinful lodge
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Thanks a lot kind soul

acoustic vault
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Np👍👍👍

warm igloo
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same but i sent one yesterday and no response do they usually resoind fast ?

acoustic vault
warm igloo
unborn hawk
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Support are closed during the weekends.

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Response times were quite long this week, so might be anytime between Mon-Weds before replied to.

sinful lodge
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this is long

warm igloo
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Thanks I’ll have to wait I guess, they shouldn’t offer and upgrade feature if it doesn’t work though… Thursday issue started messaged an no response but if I miss a payment they expect me to be faster then the flash at responding 😂 great customer values 👍

sinful lodge
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pretty long for a customer..

acoustic vault
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But ima just cancer my boost plans n get power cause I need more fps when I play fortnite or bonelab