#Cannot login wirh Shadow app on Windows

24 messages · Page 1 of 1 (latest)

hollow night
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After starting the shadow pc app, the launcher is loading. I can see the login screen. But nothing happens when I click on the login button

I can start and use my shadow pc on the Smartphone. So there is a technical issue on my laptop I think

Please support me on this, thx

I have also a support ticket on this issue - 48131

rain perch
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make sure your local windows has "Set time automatically" option ticked and date & time is accurate

hollow night
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Should all be good it is a laptop from my Company.

I also cannot connect to my shadow pc from the web launcher

forest anvil
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Chances are your work have put blocks in place. But best to check the time sync anyways.

hollow night
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the button for synch time is blocked

forest anvil
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Well that's not a good sign.

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I would say you're unable to use Shadow on this laptop.

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Are you the admin?

hollow night
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yes I am admin, and the last sync was half an hour ago

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but I dont want to change any admin settings

forest anvil
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What does this look like for you?

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Oh it goes grey when it has been synched recently.

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Only other thing I can think of is to run the Shadow app "as admin"

hollow night
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will try

forest anvil
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Clicking the log in is meant to open up browser to log in.

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But the fact that the Web App also isn't working, could be it's blocked in firewall or other means.

hollow night
forest anvil
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What does the yellow text say?

hollow night
hollow night
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nothing happens when pressing login button

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dang, shadow pc was the only option to play minecraft via cloud gaming with my son..

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have to think about buying a laptop myself..