#More R-116 Errors

102 messages · Page 1 of 1 (latest)

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About every 5 minutes my entire screen will freeze for about 5-7 seconds, and I get temporarily disconnected. It's not my internet because I am currently on direct ethernet line to my router and My ping is 20-40, and extremely consistent. No matter what I have done locally on my end to fix the issue, it continues to persist, so this seems to most definitely be a technical issue on shadow's end which seems to have been a problem for a long time. Sucks because for what I am doing, it literally makes it unusable and unreliable.

Problem also persists even on the web, and beta versions. Never had a single issue like it with other cloud streaming. I have also tried changing from 2.4ghz to 5ghz, still happens.

I have contacted support already just incase no one has a fix.

flat copper
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I think I may have but not sure when it last happened.

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I know for a fact r116 is happening though

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anyone have any potential fixes for the R-116 Error

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I attmpted the fix in R-122 but it didn't work so I do not think its targetting my specific error with R-116

trail scroll
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I have the R-116 pretty much daily I have 5-6 of them in a row. I had to restart my internet for it to finally work but it happened again a few hours later.

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Also make a report ticket about it so they can actually diagnose it otherwise its never gonna get fixed.

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Ok well the problem does not happen in the web browser for me but only on the windows app.

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But shadow also sucks on the web app.

languid flower
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I found a solution for r-116. Connecte shadow pc via vpn it works from first try but latency get hurt a lot.... Its not a solution just a workarround.

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will give it a try

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yea that's just not gonna work for me lol

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I need a stable connection for other apps aswell.

languid flower
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Well better than offline. I said workaround i also need better latency but support isnt helping

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very true

trail scroll
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I didn't know you could use a vpn with shadow 😅

drifting dirge
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Connecting to Shadow via VPN.

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R116 can be caused by ISP DNS issues, causing TCP timeouts, this could be due to many reasons I don't know. Unsupported country would be the first one.

Using Warp on local machine can help with R-116.

languid flower
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When you say warp in local you mean shadow or in the remote one ?

drifting dirge
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Use Warp on your local machine.. Local..-- Meaning the machine you use the Shadow App on.

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CloudFlare Warp.

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Using on Shadow will end up with a swift disconnect lol

languid flower
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Okey thank will try that

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it very slightly increases your ping for me it was by about 20.

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but it is still very usable and since using it I have not disconnected.

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if you have a very stable and strong internet than you will barely notice a different

languid flower
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Its worked only with old app of warp / tool. New one doesnt work withs shadow. Latency is fine as i had around 35 still 37 but net speed is cut by half so not viable solution for now. As vpn keeps the speed up. Definitly need a proper fix for that

languid flower
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PS: worked for couple of minute no def not. Getting L104 error

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Swtiched back to vpn works staright forward

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cloudfare warp worked the first time

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once i shutdown my local pc and started it up the next day

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I got a ton of errors

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I could not even start my shadow pc

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ton of r116 errors

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L104 and a bunch of others

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VD-100

lilac gull
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I've been dealing with the r116 error since May on the Washington DC datacenter, I've pretty much exhausted every thing i can do on my end, everything outside of outright buying a new PC (which defeats the purpose of having shadow)

I've had Spectrum tech at my house 4 times now since May, the problem has just never been solved. According to everything that's been exhausted and tried, my internet signal doesn't have any more problems as of today earlier this afternoon.

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And i already have an old thread about this issue.

arctic musk
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i think it just shadow bc im having the same problem skipping freezing all of it

lilac gull
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I feel like they aren't enough of us US-based customers talking/reporting the issue for Shadow to take it seriously, that's what it feels like anyway. I don't want to believe that's the issue here.

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of course now nothing is happening now knock on wood

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keep reporting it if you still have issues so it can rise to their attention

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its pretty obvious its a shadow issue.

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I have an extremely stable and strong direct ethernet connection, never struggles lol.

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it was even more obvious when the Cloudflare VPN actually fixed the issue.

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I was using Shadow for about 4 Hours Almost with 0 interrupts.

half shard
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I don’t think its just you

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I’m on camtl01 server and I’m getting R-116

iron hill
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R-116 is a total loss of a TCP network connection between your local device and shadow server, it can just be anything (and not only shadow related)

half shard
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It stopped when I tried to remove defender because it was being a pain in the ass

languid flower
# modern badge ton of r116 errors

Exaclty what hapens for me. Worked only first time i use nordvpn with same location as vpn. Latency doesnt change speed also. Its just annoying to launch eveytime i want to launch shadow

languid flower
# iron hill R-116 is a total loss of a TCP network connection between your local device and ...

Its shadow issue because i tried in 5g every time and the error persists.
I also do have a strong net connection. And when i use nordvpn i can play on all platforms : Atv, laptop, mobile and whatever the connexion wifi, 5g or 4g.
Also i tried switching shadow on
And then connect using moonlight, parsec and steam link they all connect from the first try without vpn. So the issue is definitely in shadow launcher connection and how he deals with connection from local network

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I changed the server yesterday with the help of the support form Canada to us. Still same issue.
I got a shadow pc reset by that process so isnt setup of shadow pc.

Only one remains : shadow launcher issue

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yea, I'm not sure how to fix the Issue with Cloudflare not working after it's first usage.

languid flower
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Played whole weekend with VPN. Not even one time it get disconnected. I wills stick with that until they update or fix shadow launcher issue. Just guys please all of you open support tickets with the same issue and push forward to get it fixed fast

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If anyone knows how to get cloudflare warp to work on shadow again, please let me know.

languid flower
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Nordvpn

trail scroll
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Are any of you still haveing R-116 issues?

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lilac gull
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I keep getting something called R-605

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but my datacenter is currently undergoing maintenance (at least i think it still is), so that could be causing it for me at least

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Report it

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Not sure what that error is

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but make a report so support is made aware of it

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Still waiting for them to respond to my tickets lol

languid flower
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Same never answer to that ticket have two open

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I think they know this issue and avoid answering it

fleet dome
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Submitted a ticket on Thursday still 0 response

trail scroll
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These R-116 errors are killing me rn.. I've had like 4 in row 😅

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they replied to me yesterday

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and said they did some work on my PC

trail scroll
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Aye i did, I had a strange feeling it was my fault.. I did some more looking into and I cleared my cache and I did have a popup blocker, 2 of them so I think that might have been causing some of the reasons behind it

olive sphinx
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So... this is the status as of right now, and I got an R:116 error just prior to this.

Screenshot_2024-10-30_at_9.29.07_AM.png
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I have had my Ticket for R-116 Errors escalated so make sure yall put support tickets in.

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They are actually making the Dev Team aware of the Situation now.

trail scroll
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Yea I also got a response with the same answer 🙂

languid flower
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Same answer no solution

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Closed my ticket im opening it again

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I wouldn't do that if I were you.

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You are just gonna get droppted to the bottom of the Queue

languid flower
languid flower
trail scroll
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Yea.. Theres still the R-116 doing on 😦

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I mean yea, they never said the issue was fixed.

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They stated it has moved up on the list of Priorities.

zealous cosmos
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its almost every time i use it

zealous cosmos
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I found a temporary fix you restart the pc power it down then press safety logs I think it's called but after a short time it's closes and does it all over again

languid flower
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Support advise using warp or vpn only solitions thats works no fix planned

trail scroll
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I just keep getting the 605 error now..

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It's just relentless

modern badge
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Ye, it does mitigate/fix it but my warp just stopped working for some wierd reason.

languid flower
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I just canceled my subscription. Bought a pc was tired of them not solving the issue. Good luck guys with that 👍