#my stuff is unplayable please help

1 messages · Page 1 of 1 (latest)

sacred osprey
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it never did this since i bought it

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i have a ethernet cord and checked my internet everything is fine

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any type of video makes my latency skyrocket please fix it

chilly halo
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hmm-thats extra weird. since your on ethernet and currently shadow says all servers are good. do you have lots of people on your internet at the moment?

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sometimes a windows update or a game updating can also casue crazy temporary spikes

sacred osprey
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no

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and i can’t even watch a 480p video

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other than my phone and my xbox

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and my xbox not on

chilly halo
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crazy. well according to your screenshot shadow says its something on your end. so someone is doing something where you live or on your network. --you can use pingplotter to help you locate the potential problem, i also suggest checking out your router page to see if someone is accessing your internet without your knowledge. if none of those work out for you i suggest checking to make sure windows isnt downloading a ninja update on your local machine. if none of that helps you out then i suggest submitting a support ticket through your shadow account.

sacred osprey
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and on my end its good

chilly halo
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im not a shadow expert- and i dont have to much experience with your issue- just gave some suggestions to hopefully help 🙂

sacred osprey
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okay but it never did this before it’s been perfectly fine until today

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i can’t do nun it says connection lost every 2 seconds

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@chilly halo

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can i get a refund or something i can’t make my videos and i need to now so can i get a refund to buy a different virtual pc or something

sacred osprey
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it’s something wrong with shadow