when I press start it doesn’t work | Shadow (ENG) | Page 1

shy yew Jul 21, 2024, 7:20 PM

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When I go on the app and click start it doesn’t work

strong garden Jul 21, 2024, 7:23 PM

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can you try logging out and logging back again ?
Logging out like you would like to use another user but you do it with the same ofc

shy yew Jul 21, 2024, 7:25 PM

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Ok

shy yew Jul 21, 2024, 7:49 PM

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It did not work still

strong garden Jul 21, 2024, 7:51 PM

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Only N-100 ? or other code error ?
What are you connected to ? wifi, ethernet ? Which ISP ? Which region?

shy yew Jul 21, 2024, 8:13 PM

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Yes I’m connected to Wi-Fi United States

abstract stump Jul 21, 2024, 9:02 PM

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Connect to it off your WiFi like on cellular?

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See if you can eliminate if it’s a ISP issue

shy yew Jul 21, 2024, 10:32 PM

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Ok

shy yew Jul 21, 2024, 11:29 PM

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I still didn’t work

abstract stump Jul 21, 2024, 11:35 PM

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Weird, worth a shot. Guessing you already made a ticket on shadow account page?

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Did anything happen before like did you update etc?

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Go to win 11… just seems odd it just won’t start now

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If you don’t have any data needed on there, maybe try a reset

shy yew Jul 21, 2024, 11:43 PM

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I just downloaded this

abstract stump Jul 21, 2024, 11:48 PM

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So it has never worked?

shy yew Jul 22, 2024, 12:54 AM

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No

shy yew Jul 22, 2024, 5:49 PM

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?

abstract stump Jul 22, 2024, 10:41 PM

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If it has never worked, I’d make a ticket with support if you haven’t already 🤷‍♂️

shy yew Jul 23, 2024, 1:04 AM

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Ok how to make a ticket

abstract stump Jul 23, 2024, 2:24 AM

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Under your account or in discord there is a shadow support channel that points you in the right direction

#when I press start it doesn’t work