Extreme Latency | Shadow (ENG) | Page 1

red merlin Apr 25, 2024, 1:13 PM

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Background
I recently purchased the boost tier of the shadow for gaming. However, when I try to play games like Helldivers I get extreme input latency where the input takes multiple seconds just to register. The resolution and experience is overall far worse than MaximumSettings which I had to do very little to get working.

I've tried...

Enabling USB IP
Switching to TCP
Reducing Resolution
Reducing Frame Rate

Specs

Datacenter: USWDC01
Connection: Ethernet
Macbook Pro M1: Version 14.1 (23B74)
ISP: Honest Networks, LLC

red merlin Apr 25, 2024, 1:31 PM

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fresh plover Apr 25, 2024, 2:05 PM

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you have best mac device, and a great latency, can you post ingame screenshot with fps counter and shadow overlay (open quickmenu, press cmd+option+o, close quickmenu) ? if it's helldivers 2, boost package may be also a bit low for it

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also you can try shadow alpha version to see if that improves experience

red merlin Apr 25, 2024, 2:45 PM

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I don't think its lag the game feels responsive just extremely delayed. I'll try to take an ingame screenshot.

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Where do I download the alpha version?

keen hingeBOT Apr 25, 2024, 2:45 PM

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@red merlin
Access the alpha apps (and receive community support) in our #🅰┃alpha Discord channel.
Note You will need to get the appropriate (Alpha) role from #🔍┃roles to see the channel for Alpha..

Please note that there is no official support provided for alpha versions. The only source of community support for alpha is the #🅰┃alpha channel.

red merlin Apr 25, 2024, 2:47 PM

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It is helldivers 2

fresh plover Apr 25, 2024, 2:50 PM

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well then, Power tier may be better for it

red merlin Apr 25, 2024, 2:51 PM

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Ok we found the issue.

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Steam synced my graphics settings from MaximumSettings and they were far too high for this tier

fresh plover Apr 25, 2024, 2:54 PM

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perfect, I've not test HD2 yet, just passing feedback from other users, feel free to tell if it's perfectly playable on this tier then with lower settings

red merlin Apr 25, 2024, 2:54 PM

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You need to drop mostly everything to the lowest setting as possible but it is playable.

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Looks good on a macbook monitor

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About 42 fps

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I'm not sure why but I wasn't seeing below 30 FPS when I was experiencing the extremely laggy experience but changing the settings helped x10-20

#Extreme Latency