Login button does not work on Windows Shadow app | Shadow (ENG) | Page 1

tender drift Apr 5, 2024, 4:57 PM

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I can't login to the Shadow windows app, as when I click the login button, no browser window opens
I tried to disable my antivirus and firewall but nothing changed.
The app seems to think that it cannot access internet, but I can browse the internet on that same pc and go to the shadow.tech website
I also can connect to my Shadow from my Android while connected on the same wifi network
Also, the button to subscribe to Shadow works and opens a tab in my browser

dawn thorn Apr 5, 2024, 4:57 PM

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Re-Sync time.

tender drift Apr 5, 2024, 4:58 PM

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I'm sorry, I am new to this, what does that mean?

dawn thorn Apr 5, 2024, 4:59 PM

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trying to find the help centre article.

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Actually it should be there when you get the error about no connection.. "Open our Article"

tender drift Apr 5, 2024, 5:03 PM

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Okay

dawn thorn Apr 5, 2024, 5:03 PM

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https://pureinfotech.com/sync-clock-windows-10/#:~:text=Sync date and time manually on Windows 10 using Settings&text=Open Settings on Windows 10,click the Sync now button

Pureinfotech • Windows 10 & Windows 11 help for humans

Mauro Huculak

How to sync the clock manually on Windows 10 - Pureinfotech

If your system clock is out of sync, use these steps to resynchronize the correct date and time using the Windows 10 Settings app.

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That's if you're on Windows

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https://www.macinstruct.com/tutorials/synchronize-your-macs-clock-with-a-time-server/

Synchronize your Mac's Clock with a Time Server | Macinstruct

Learn how to sync your Mac's internal clock with a internet-based time server.

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For Mac.

tender drift Apr 5, 2024, 5:03 PM

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Very weird, I restarted my PC for the fifth time, and it was logged in immediately

dawn thorn Apr 5, 2024, 5:03 PM

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Haha.. Maybe the clock auto synced 😄

tender drift Apr 5, 2024, 5:03 PM

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Thanks a lot for your help, keeping this in store in case it comes back

#Login button does not work on Windows Shadow app