#issue with applying promo code "POWERUP"

11 messages · Page 1 of 1 (latest)

compact dune
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just wondering if this is still valid or if there's any reason in particular for my problem. i have not subscribed to the power plan prior to this, and my roommate who hasn't used shadow at all is experiencing the same issue. with how steep of a discount this is, it's really inconvenient for the both of us that it isn't working. any help appreciated, thanks

compact dune
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another canadian seemingly had the same issue as me. not sure how to go about this, can't afford the full price and i would like to avoid checking out if it will just remove itself as soon as i do get the promo "working". should i just wait until there's info on if this gets resolved?

wanton mason
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Since this is technically related to billing, you're better off asking the question to Support to be honest. I haven't been told the code isn't working anymore, but the more users that report the issue the better chance we have at diagnosing it.

vagrant badger
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It isnt allowing me to purchase the deal, but it did work for a friend a while ago, please do fix this as I am interested in purchasing.

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The coupon code is "POWERUP"

wanton mason
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Sorry it's not working for you, but the same answer I provided before still applies.

vagrant badger
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support ?

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Yeah I'll let you know what happens thanks

wanton mason
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Yes, Support from your account page.

vagrant badger