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20 messages · Page 1 of 1 (latest)

quartz echo
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When i use my 2GHZ Wifi my shadow pc opens no error, when i try to open it with my 5G Wifi it takes a while to load, then says "Try again and check your network if the issue remains." Error Code V-100.

sturdy ember
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there should be no difference if you are using the same home network / appliance, contact shadow support so they can check your logs

quartz echo
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there is no shadow support

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at my country

rapid musk
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Which country ?

quartz echo
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saudi arabia

quartz echo
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<@&523903000301797399>

iron viperBOT
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@quartz echo Please don't mass tag, unless an absolute emergency. Thanks.

quartz echo
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do u guys know the error pls

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i lost a week time off my shadow bc of it

sturdy ember
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Shadow is perfectly playable in 2.4GHz Wifi or you could play wired in ethernet, we can't help more here if official support can't help you diagnose the issue

winged umbra
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Apart this, we ( as users like you ) can't help you much more. You're even in unsupported Country.

quartz echo
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ok

quartz echo
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bro my subscriptions

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gonna end before it fixes

heavy verge
# quartz echo bro my subscriptions

Try to contact support they help me with the same issue i they fix it, They will tell you what to do and what to configure your router and its probably the region bit don't worry about it if the shadow loads on 2.0Ghz connection Try using shadow on that frequency

winged umbra
rapid musk
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But ofc they can refuse to help with networking issues being that your in unsupported region. But as Alex said ..

"Shadow is perfectly playable in 2.4GHz Wifi or you could play wired in ethernet, we can't help more here if official support can't help you diagnose the issue"

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I'd personally just cancel it.. Can't imagine a great experience at that distance.