L-104 | Shadow (ENG) | Page 1

scenic nymph Feb 14, 2024, 6:31 PM

#

Why am I still getting this error code if all maintenance has been completed and my port data center has fully restore operational services??

drifting zephyr Feb 14, 2024, 6:33 PM

#

The "visit help centre" link has troubleshooting for the error code. For this one L104 with video session.. Go to the help panel and click Display Safe mode. this should load into your Shadow, then restart the windows. Should then be okay, if issue persists, contact support.

scenic nymph Feb 14, 2024, 6:40 PM

#

drifting zephyr The "visit help centre" link has troubleshooting for the error code. For this on...

drifting zephyr Feb 14, 2024, 7:02 PM

#

Try the reset settings then.

#

Just follow the steps in the article 🙂

scenic nymph Feb 14, 2024, 7:17 PM

#

Same results smh

scenic nymph Feb 14, 2024, 7:41 PM

#

drifting zephyr Try the reset settings then.

Same results smh

drifting zephyr Feb 14, 2024, 8:12 PM

#

No need to send twice. You’ll need to contact support with the logs. As the bottom part of the article says. Hopefully gets sorted soon 👍🏻

rustic mural Feb 14, 2024, 8:27 PM

#

Also forcing IPV4 may help.

scenic nymph Feb 14, 2024, 9:09 PM

#

drifting zephyr No need to send twice. You’ll need to contact support with the logs. As the bott...

It was a mistake I thought the forst comment didn’t go through so I tagged instead. But I have sent logs waiting on response

#L-104