long smelt
Hello I have been having this issue for 2 - 3 days now. When I try and boot up my shadow from any device this infinite update screen comes up I have tried all the known methods of fixing this issue "restarting it from a web browser" "quickly opening the launcher and hitting shut off shadow" and NOTHING has worked I have contacted shadow Support the tried to reset my c: drive that didn't work I'm on my last hope now any advice would be Hella appreciated ^_^
For clarification I HAVE TRIED TO LOG ON USING ALL POSSIBLE DEVICES AND NOTHING CHANGED same screen same error same everything so I'm assuming this is not an issue on my hand
Oh another thing to note after being on this screen for more than like 20 min the shadow just shuts off and send me back to the opening launcher menu
<@&461296904731492362>
nova charmBOT
@long smelt Please don't mass tag, unless an absolute emergency. Thanks.
long smelt
I'm sorry but at this point this is kinda serious imo
sterile tinsel
Open a support ticket, there are not support members on Discord.
long smelt
Please read my description properly I have already done that and they couldn't fix it they said they will bring it up to the engineering team it has been 2 days since I last talked to them lol
Sorry I don't mean ro sound rude chief
To*
celest sleet
Switch the shadow launcher to the beta version
long smelt
Thanks I will try that ^_^
celest sleet
I had to switch mine to the beta it was doin same thing like month or 2 ago
long smelt
Alr bet 👍
Is there a available download link for the beta liancher
Launcher*
Ah nvm I found it
Ok now its stuck on switching to beta version but everything else is the same
Anyone else got anything i could try
celest sleet
Shut down shadow restart yo pc then try to reopen shadow pc
long smelt
I tried multiple times Nothing :[
static silo
mine is doing the same but with an update. I contacted support 2 times they did maintenance but nothing happened. I think your best bet will be to factory reset your shadow. If you want all your files and stuff they said to contact shadow support via email and they can get it for you.
weary owl
mine is doing the same but with an update. I contacted support 2 times they did ...
I confirm, I had the same problem, I did the Shadow reset and now it's perfect again
long smelt
mine is doing the same but with an update. I contacted support 2 times they did ...
I have already done that and still nothing
static silo
I have already done that and still nothing
Yours didn't fix?
uncut cedar
I have already done that and still nothing
Support will re-answer starting from tomorrow. They don't work on weekends anymore unfortunately.
uncut cedar
Yours didn't fix?
Are internal components, so if something went wrong, only Support can fix it.
We ( users ) can't do much.
long smelt
Thanks chief 👍
long smelt
@edgy junco
Update it stopped the switching screen and now just stuck on shadow ready
:/
edgy junco
<@618827485496213505>
Should not if you did a reset. Did you have a green message that the reset has started on your account from the webpage?
