Is it possible to download files from your shadow pc without being able to enter it? My shadow is currently not letting me access it because of a failure to download an update. I've already contacted support 2 times to fix the issue but it didn't. So I was wondering if it is possible to download files without being able to get into shadow.
#Download files
6 messages · Page 1 of 1 (latest)
You will need to contact Shadow support and they will give you a link to be able to download from. They're closed on the weekend, so they'll get back to you on Monday.
it's better than losing everything
You'll need wait support assistance i think, but for a tip in future try add a backup access, like another remote.. example anydesk you can access VM even if gpu or shadow service process isnt working normally.
yeah that's smart will do
Yeah, and for example in anydesk be sure add a password and unattended access with password to can connect to your VM without need press accept in VM interface. Just using password only you know.